Kristal Hotel - All inclusive - Fully renovated

Hotels
8.1 (1362 reviews)
Golden Sands , Golden Sands , bg
+359 52 389 030

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean pool
Cons:
Poor cleanliness
Bad food quality
Inconsistent service

Categories

Cleanliness
7.18
Multiple reviews highlighted poor cleanliness with specific mentions of unclean rooms and towels.
Service
9.15
Generally positive feedback regarding staff friendliness, though some reviews noted unprofessional service.
Location
8.19
Mixed reviews about location; while it was convenient, some guests found it too far from the beach.
Room Quality
6.64
Negative feedback about room quality including outdated furniture and insufficient cleaning.
Amenities
8.67
Positive assertions about amenities such as the pool and various activities offered.
Value for Money
8.63
General agreement that the hotel offered good value, though quality did not align with 4-star expectations.
Food and Beverage
7.18
Food quality was often criticized for being bland and repetitive, with limited drink options.
Overall Experience
9.15
Despite some issues, many guests feel positively about their overall stay, indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:01

Property Description

Luxurious Accommodation Choices
Kristal hotel offers elegantly decorated standard twin rooms, cosy family rooms, and spacious superior double rooms, ensuring a comfortable stay for every guest.

Wellness Paradise
Indulge in relaxation at the hotel's wellness zone, featuring an indoor swimming pool, massages, steam bath, hammam, hot tub, and more. Pamper yourself and rejuvenate your senses during your stay.

Convenient Amenities and Activities
From the outdoor swimming pool with a child section to the on-site tennis court, gym, and open-air fitness options, Hotel Kristal provides a range of activities for guests to enjoy. Explore nearby shops, bars, and even an aqua park for a truly unforgettable experience.

Book now to experience the perfect blend of luxury and leisure at Hotel Kristal!

Important information:

During the winter of 2024, a complete renovation of hotel rooms has been done.
All rooms have a new design and furniture, laminated floors and modern bathrooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

8.1
Based on 1362 reviews
Cleanliness: 7.18
Service: 9.15
Location: 8.19
Room Quality: 6.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 9.15
I
Ipingau • solo_traveller • ro
9
All ok at hotel Kristal
Pros:

Locația, piscina, angajații, curățenia, partea de activități la piscina.

Cons:

La mâncare se mai pot aduce îmbunătatiri.

2026-07-25 • via Nuitee
L
Linta • solo_traveller • ro
10
2026-07-25 • via Nuitee
A
alexandru25lex • solo_traveller • ro
10
2026-07-25 • via Nuitee
B
Bogdan • solo_traveller • ro
8
2026-07-24 • via Nuitee
B
Bogdan • solo_traveller • ro
8
2026-07-24 • via Nuitee
L
Liliya • family_with_children • ua
10
2026-07-24 • via Nuitee
C
Cordon • family_with_children • ro
7
2026-07-23 • via Nuitee
V
Viktor • couple • dk
10
В загальному, це чудове місце, де ви зможете гарно відпочити. Сервіс чудовий, інфраструктура теж. Станом на 2026 рік мож
Pros:

Дуже чудовий готель за свої кошти. Персонал привітний, дружній, заселили раніше зазначеного часу, обслуговування було на висоті. Готель пройшов реновацію, тому кімнати в чудовому стані, виглядають добре. Прибирання щоденне. Щодо сервісу, то тут все стандартно для All Inclusive - триразове харчування (було смачно, щодня різний вибір страв), закуски, коктейлі та морозиво. Чудова територія, є два великі басейни, навколо досить багато лежаків та зонтів. SPA за додаткову плату

Cons:

Із недоліків можна відмітити хіба що розташування - дорога до пляжу займає трохи більше часу, ніж того хотілось би. Також на мою думку можна збільшити кількість коктейлів та напоїв, які включено до All Inclusive.

2026-07-23 • via Nuitee
S
Suciu Florina Andreea • solo_traveller • ro
1
2026-07-23 • via Nuitee
C
cautis • solo_traveller • ro
4
2026-07-22 • via Nuitee
C
Cozianu • solo_traveller • de
8
2026-07-22 • via Nuitee
A
Alina • family_with_children • ro
10
Excelent !
Pros:

-

Cons:

-

2026-07-21 • via Nuitee
C
Carmen-Isabela • family_with_children • ro
8
2026-07-20 • via Nuitee
E
Elena • family_with_children • ro
9
2026-07-20 • via Nuitee
D
Denes • couple • hu
9
Pros:

Változatos ételek, nagyon kedves személyzet, jó programok, kiváló medencés lehetőség. Ha a negatívumok nem zavaróak, akkor ár-érték arányban kiváló!

Cons:

A légkondi nem tudta lehűteni a szobát, ez okozott kis kényelmetlenséget, illetve a liftes közlekedés volt lassú. Esetenként az utcai zaj zavaró volt éjszakánként. A szobai széf kulcs feláras.

2026-07-20 • via Nuitee
S
Stefan • solo_traveller • ro
6
2026-07-20 • via Nuitee
I
Ionut • solo_traveller • ro
7
Servicii corecte
Pros:

Curățenia zilnica si personalul destul de serviabil

Cons:

Zgomotul aparatului de aer condiționat de la ultimul etaj.

2026-07-20 • via Nuitee
A
ALLA • family_with_children • md
8
хорошо
Pros:

Нам всё понравилось, море было отличным, еда была вкусная, номер был хорошым

2026-07-20 • via Nuitee
E
Elena Marinela • couple • ro
7
2026-07-19 • via Nuitee
B
Buga • extended_group • md
10
Все отлично соответствует 4 🌟!
Pros:

Очень приятный и улыбчивый персонал,все чисто и комфортно,даже когда не хватало шезлонгов у наружного бассейна привезли от внутреннего бассейна (даже если это запрещено),только для конфорта клиентов.Еда разнообразная ,каждый вечер разные кухни и очень вкусно!Мы довольны ,спокойно и комфортно!

Cons:

Единственный минус ,чуть далеко от пляжа ,где-то 10 минут,но мы нашли и в этом плюсы(чтоб переварилась еда и чтоб ноги не они ели надо прогуляться😅)

2026-07-19 • via Nuitee