The Weigh Inn Hotel & Lodges

Hotels
7.2 (1094 reviews)
Burnside , Thurso , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Cleanliness issues
Room quality concerns
Limited amenities

Categories

Cleanliness
4.45
Significant complaints about cleanliness, including odor and bathroom conditions.
Service
8.45
Staff were reported as friendly and helpful.
Location
8.45
Multiple reviews mentioned the good location near the town.
Room Quality
5.95
Negative sentiments about room condition, decor, and suitability for disabilities.
Amenities
7.95
Some amenities liked, but generally limited frills.
Value for Money
6.45
Mixed reviews about pricing and expectations not met.
Food and Beverage
8.45
Food reported as delicious with a wide selection.
Overall Experience
7.45
Overall experience was mixed with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:57

Property Description

Garden Oasis: Enjoy the tranquility of our lush garden and unwind on the terrace.

Delicious Dining: Savor a delightful meal at our on-site restaurant and cozy up at the bar.

Entertainment Galore: Challenge your friends to a game of darts during your stay.

To book your stay at The Weigh Inn Hotel & Lodges, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for £7.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1094 reviews
Cleanliness: 4.45
Service: 8.45
Location: 8.45
Room Quality: 5.95
Amenities: 7.95
Value for Money: 6.45
Food and Beverage: 8.45
Overall Experience: 7.45
G
Garry couple gb
6
2026-06-13 via Nuitee
R
Richard extended_group gb
1
2026-06-13 via Nuitee
J
Jacqueline couple ca
10
Pros:

Lovely location. Friendly and helpful staff. Huge room with fabulous views. Excellent restaurant and delicious dinner. Included breakfast was superb.

Cons:

Nothing!

2026-06-13 via Nuitee
M
Malanchini family_with_children it
7
Pros:

camera molto ampia
colazione abbondante e con molta scelta

Cons:

bagno un po' vecchio

2026-06-12 via Nuitee
W
William couple gb
8
Comfortable accommodation close to the Orkney ferry terminal
Pros:

Good value for money, and great breakfast included.

Cons:

Nothing

2026-06-11 via Nuitee
A
Andrew couple gb
5
A poor experience
Pros:

Great location for ferry to Orkney. Good parking. Staff friendly & helpful.

Cons:

Hotel generally tired. Entrances dirty, flower beds unkempt, litter everywhere.
We had room 24, a separate bit of the hotel by the lodges. Coach parties seemed to be accommodated in the main hotel. We were downstairs & had noise from the upstairs rooms, ? like ours, are they uncarpeted? The bed was next to the road & pavement, so we had to keep the curtains drawn. A net curtain or window frosting would have helped with privacy.
The room was large, but well worn & stale smelling, with smoking going on outside our door & drifting in.
The breakfast experience was not good. We had an early ferry to catch, so went to eat at 07.00, opening time. A large coach party was queuing before us & demolished the food put out. So many people, limited food supplies. Rolls, croissants, eggs, bacon etc gone before we got there.
There were no hot plates for hot food & an urn supplied water for tea & instant coffee, which isn't what you would expect in a hotel.
The toaster, hot drink facilities & food on one table caused chaos, as the coach party guests crowded everyone else out, letting their friends push in etc. We had to wait while they made their toast & drinks before we could get our hot food, what little was left.
We had just 30 minutes to have breakfast. Not a good experience.

2026-06-11 via Nuitee
A
Ann extended_group gb
6
A good position on Nc500 route but a disappointing stay.
Pros:

Ideal venue for overnight stay whilst completing the NC500 route.

Cons:

Room allocated for 3 persons had 2 beds and one sofa bed that had to be made up yourself on arrival. The sofa bed proved to be very uncomfortable (saggy mattress) so at least one person had a very poor sleep. No evening meal was available due to a large wedding party at the hotel. This was not relayed to us until arrival and we had to find an alternative venue in Thurso for a meal. Breakfast could have been better. A disappointing stay.

2026-06-11 via Nuitee
I
Interlocks Surveys LTD couple gb
1
Couldn't wait to get out .
Pros:

Room was squalid , dirty ,cold , no heating in the bathroom and wall panel radiator was extremly slow , no real facilities, TV didnt work no cups or spoons , bathroom was atrocious. Main hotel was grimy . Food was ok . It was more like a locals pub. Breakfast was very disorganised and had to wait even though it was a buffet type. I couldnt wait to get out.

Cons:

Everything

2026-06-10 via Nuitee
J
Jacqueline couple gb
1
Awful. Food poor. Service very poor. Accommodation called lodges more like a shed. Breakfast disgusting
Pros:

Nothing

Cons:

Poorly maintained. Untidy very shabby.

2026-06-10 via Nuitee
V
Vipul couple gb
1
2026-06-10 via Nuitee
C
Colin couple gb
3
A very good location
Pros:

Good location

Cons:

The room wasn't cleaned during our stay.
The water taps were difficult to turn off.
Having to ask for tea, coffee etc at the reception

2026-06-09 via Nuitee
D
David extended_group gb
8
2026-06-08 via Nuitee
A
Alex couple gb
4
Very disappointed
Pros:

Friendly staff

Cons:

On opening door to the chalet their was a distinctive damp musty smell even though the window was open you could smell it when you first walked in. Never went away and by the end of the 5 days our clothes that were hanging up stank of damp we couldn’t wear them
We booked a double bed and it was twin beds ..
Went to the reception and the lady was very kind and said that there would be a double room available next day if we wanted to move to it, but we had unpacked some of our things . I didn’t want to put it all back again. There was no room for clothes a small half wardrobe couldn’t really hang a dressing . 4 coat hangers for two people we were staying 5 days so needed more than 4 Good job I always bring some of my own anyway . Had to put T-shirts jeans ect on the bottom of the wardrobe ..no drawers to put any underwear into not even glasses in the bathroom for washing your teeth. Two very small odd cups not even the same for cuppa more like small coffee cup as we were going to be here for 5 days we bought 2 cups . Never had towels change or cleaned for all 5 days
Bathroom but very dated bit black round sealant . We found some little crawly beasts in bathroom not good Towels lovely and soft though so bonus .
Room had some marks on walls needed a bit of paint
We booked this hotel as my wife has a mobility problem and thought it was good as it had a bar and food which ment we could have a drink at night to relax
On the Friday the whole hotel was closed couldn’t get in as it was Assistant general managers wedding ( so we so paying residents couldn’t even go for a drink or meal which was not great . Especially as we picked it for the reason stated

Now for positives
Beds were comfortable
Very dog friendly
Staff in all area were fantastic nothing was to much bother for them so friendly can’t fault them at all
We asked for extra pillows and they obliged very quickly
Such a shame this happened as it’s in a nice location with great views and walks near by ..

2026-06-08 via Nuitee
A
Arnold couple li
6
Pros:

Lage

Cons:

Speisen aus der Karte nicht mehr alle verfügbar, Dessert wurde vergessen, Dusche im Chalet ging nicht, Türe hat bei Wind geklappert, am Frühstück keine Eier mehr - Aussenanlage nicht gepflegt,- dem Hotel fehlt ein Inhaber, der Wert auf Qualität legt

2026-06-08 via Nuitee
R
Roy solo_traveller gb
1
Pros:

Location

Cons:

Dirty rooms
Dirty towels
Poor food .
Very poor breakfast.no bread for toast and all food was undercooked , No tea or coffee in the hotel as the water was cold for the hot water tank .
Dirty plates in the hotel .
This is a below basic hotel

2026-06-08 via Nuitee
D
DJ couple gb
3
Wasn’t great, and don’t think we will be staying there again.
Pros:

Near the boat, close to Thurso centre

Cons:

The room walls and ceiling were dirty, there was a handprint clearly to see in the wall. There was no much pressure to the shower, the bathroom door never opened fully as kept banging on the toilet. Only one of the lights worked, one was blown. The bed was a solid brick. And the window was a pain to shut again once opened.

2026-06-07 via Nuitee
S
Samantha couple gb
7
Excellent for the price
Pros:

Perfect location and good price

2026-06-06 via Nuitee
D
Dawid Miłobóg solo_traveller pl
10
2026-06-05 via Nuitee
M
Matthew extended_group gb
5
Everything meal in restaurant was very poor
Pros:

Size of rooms

Cons:

Food was very poor

2026-06-04 via Nuitee
I
Ian couple gb
8
Short and sweat
Pros:

Location to the ferry

Cons:

Dog friendly, I personally don’t like dogs in eating areas a public areas . If it was just the chalets it would be fine .

2026-06-04 via Nuitee