WaterWalk Extended Stay Raleigh Durham Research Triangle

Hotels
8.3 (613 reviews)
1012 Lower Shiloh Way , Durham , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean lobby
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
No pool
No breakfast availability

Categories

Cleanliness
6.55
Many reviews mentioned cleanliness issues such as dirty curtains, stained bedding, and unclean bathrooms.
Service
9.55
Several reviews highlighted the staff's friendliness and helpfulness.
Location
9.05
The hotel location was often described as convenient, especially near Walmart and restaurants.
Room Quality
8.05
Mixed reviews on room quality, with some rooms described as spacious while others highlighted maintenance issues.
Amenities
7.55
The amenities were seen as decent, but there were complaints about cleanliness and conditions.
Value for Money
8.55
Several guests felt the space and amenities offered good value, despite some cleanliness issues.
Food and Beverage
8.05
There were complaints about lack of breakfast and other food options were not addressed.
Overall Experience
9.05
Despite some issues, many guests expressed a willingness to return and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:51

Property Description

Modern Amenities and Services
WaterWalk Raleigh RTP offers concierge services, allergy-free rooms, and a fitness centre for your convenience. Enjoy free WiFi throughout the property and relax in the shared lounge during your stay.

Business-Friendly Features
With a 24-hour front desk, business centre, and business facilities like fax and photocopying, this hotel caters to the needs of business travelers. Stay productive and connected while away from the office.

Convenient Location
Situated just 7 km from Raleigh-Durham International Airport, this non-smoking property is also close to popular attractions like PNC Arena, North Carolina Museum of Art, and Duke University. Explore the area easily and make the most of your visit to Durham.

Book your stay at WaterWalk Raleigh RTP now for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 613 reviews
Cleanliness: 6.55
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
S
Shenita • solo_traveller • us
10
2026-05-30 • via Nuitee
F
Fallen • solo_traveller • us
10
Pros:

Everything was lovely.

2026-05-29 • via Nuitee
L
leah • family_with_children • us
9
2026-05-26 • via Nuitee
M
Makiya • couple • us
10
2026-05-23 • via Nuitee
W
Wade • solo_traveller • us
3
Pros:

Extremely loud at night and staff was not helpful in addressing the noise complaint

Cons:

Staff unresponsive with noise complaint ended stay early

2026-05-21 • via Nuitee
U
Utley • couple • us
10
2026-05-21 • via Nuitee
P
Pedro • couple • pt
8
2026-05-11 • via Nuitee
M
Misty • solo_traveller • us
10
2026-05-11 • via Nuitee
D
Diana • extended_group • co
6
Pros:

I liked the room set up (big enough for our family) and the ample parking space. I also liked the 24/7 coffee/tea station.

Cons:

I think this property is very run down and needs more maintenance within the rooms (ex: closet doors not working properly, the main bathroom door underneath the sink was broken, some cabinet doors in the kitchen didn’t close properly. Pillows are very uncomfortable.

2026-05-11 • via Nuitee
A
Adrienne Mebane • solo_traveller • us
10
2026-05-09 • via Nuitee
S
Shadonna • couple • us
10
2026-05-08 • via Nuitee
S
Shadonna • solo_traveller • us
10
2026-05-08 • via Nuitee
M
Megan • couple • us
7
2026-05-07 • via Nuitee
A
Almetta • couple • us
6
Cons:

They didn’t have extra pillows when asked. And the shower door didn’t close

2026-05-07 • via Nuitee
R
Rebecca • couple • gb
8
Good value, nice friendly staff, clean and comfortable.
Pros:

Lovely property, felt very safe and clean. Beds were very comfortable. Washer dryer in the room was very useful.

Cons:

All good.

2026-05-05 • via Nuitee
M
Matt • family_with_children • us
7
Great location with big rooms! Noisey at night and beds just okay!
Pros:

Great location, fair price. Big rooms!

Cons:

Noisy at night.

2026-04-30 • via Nuitee
I
Illiyah • couple • us
1
2026-04-28 • via Nuitee
S
Sade • family_with_children • us
10
2026-04-27 • via Nuitee
A
Ahmani • couple • us
10
2026-04-27 • via Nuitee
L
Lamont Martin • solo_traveller • us
7
Not as smooth as usual
Pros:

The location. The facility. The way they rectified the problem.

Cons:

Cleanliness of the floor, cabinets, and glasses

2026-04-24 • via Nuitee