WaterWalk Extended Stay Raleigh Durham Research Triangle

Hotels
8.3 (631 reviews)
1012 Lower Shiloh Way , Durham , us
+1 984-687-0104

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean lobby
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
No pool
No breakfast availability

Categories

Cleanliness
6.55
Many reviews mentioned cleanliness issues such as dirty curtains, stained bedding, and unclean bathrooms.
Service
9.55
Several reviews highlighted the staff's friendliness and helpfulness.
Location
9.05
The hotel location was often described as convenient, especially near Walmart and restaurants.
Room Quality
8.05
Mixed reviews on room quality, with some rooms described as spacious while others highlighted maintenance issues.
Amenities
7.55
The amenities were seen as decent, but there were complaints about cleanliness and conditions.
Value for Money
8.55
Several guests felt the space and amenities offered good value, despite some cleanliness issues.
Food and Beverage
8.05
There were complaints about lack of breakfast and other food options were not addressed.
Overall Experience
9.05
Despite some issues, many guests expressed a willingness to return and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:51

Property Description

Modern Amenities and Services
WaterWalk Raleigh RTP offers concierge services, allergy-free rooms, and a fitness centre for your convenience. Enjoy free WiFi throughout the property and relax in the shared lounge during your stay.

Business-Friendly Features
With a 24-hour front desk, business centre, and business facilities like fax and photocopying, this hotel caters to the needs of business travelers. Stay productive and connected while away from the office.

Convenient Location
Situated just 7 km from Raleigh-Durham International Airport, this non-smoking property is also close to popular attractions like PNC Arena, North Carolina Museum of Art, and Duke University. Explore the area easily and make the most of your visit to Durham.

Book your stay at WaterWalk Raleigh RTP now for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 631 reviews
Cleanliness: 6.55
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
S
Shaqounna • couple • us
8
2026-07-22 • via Nuitee
E
Evett • family_with_children • us
7
2026-07-15 • via Nuitee
E
Erin • family_with_children • us
8
Pros:

Loved having 2 bedrooms and 2 full bathrooms and washer and dryer

Cons:

The direct TV did not work for our entire stay for 5 nights
Very noisy guests above our room

2026-07-10 • via Nuitee
A
ASIA • couple • us
10
Pros:

Location, great staff, very clean and large suites

Cons:

Nothing

2026-07-09 • via Nuitee
T
Tiffany • solo_traveller • us
9
2026-07-07 • via Nuitee
T
Tinisha • solo_traveller • us
5
Pros:

The area was great.

Cons:

The incorrect room was providded,, a smaller room than what was booked was provided with no credit. I was promised an adjustment on my rate and there was none given. Although my accommodations were extremely beneath what I needed, what I booked and what I paid for my inconvenience was not addressed.

2026-07-07 • via Nuitee
T
Tyesha • family_with_children • us
6
Overall nice stay probably would stay again under better circumstances
Pros:

Overall the place was nice location was good and staff friendly.

Cons:

The cleanliness could have been way better. When we got there one of the beds had dirt specs on it almost like someone dropped a handful of sand on the bed. The bed linen needed to be cleaned better or replaced with new ones because the linen on the comforter were stained.

2026-07-02 • via Nuitee
M
maddie • couple • us
5
wasn’t the best, wasn’t the worst.
Pros:

apartment style is nice

Cons:

the stairway had pee everywhere & it smelled disgusting. our shower was dirty when we arrived

2026-06-28 • via Nuitee
A
Annette • family_with_children • us
4
Cost wise good but cleanliness of unit needed attention
Pros:

Location, Cost, and unit setup

Cons:

living room couch had stains on it and smelled of urine and also near the living room window also had strong urine smell

2026-06-27 • via Nuitee
A
Annie • family_with_children • us
10
Exactly as pictured. Check in was easy. The price is excellent.
Pros:

Everything was great!

Cons:

No dislikes.

2026-06-26 • via Nuitee
S
Silvia • extended_group • us
8
2026-06-20 • via Nuitee
B
Bacon • couple • us
5
Will not be back.
Pros:

I like the fact that it was close to stored and food places, right off the highway.

Cons:

Staff was not to my liking, front desk receptionist was rude. There was food left in the refrigerator from previous visitors, but the room was supposed to be cleaned. Looked like the floor wasn’t swept or mopped and the bathroom was half cleaned. The cable was going in and out the whole stay.

2026-06-18 • via Nuitee
D
Dani • couple • us
10
2026-06-14 • via Nuitee
K
Kai • couple • us
7
2026-06-13 • via Nuitee
J
J • solo_traveller • us
1
2026-06-12 • via Nuitee
M
Melvern • couple • us
8
It was alright for just one night
Pros:

Very spacious rooms with full size washer and dryer and full kitchen with large stove/oven, dishwasher, microwave and fridge

Cons:

Nothing bad to say

2026-06-10 • via Nuitee
C
Christina • solo_traveller • gb
9
I would definitely stay again!
Pros:

I liked the staff and the supermarket being a five to six minute walk. I like that it is in a peaceful area and the apartments was nice and clean and had washing up liquid and a sponge as well as pots pans nice forks plates cups.
I like that it was spacious.

Cons:

There was no hoover or dustpan and brush or mop. Also the TV in the front room did not work.

2026-06-07 • via Nuitee
H
Hellen Esther • extended_group • us
10
I had a great time here. I expect to return and book my stay again.
Pros:

I loved that it was pet friendly

2026-06-06 • via Nuitee
L
lzw365 • solo_traveller • us
9
Pros:

great no problem

Cons:

nothing

2026-06-05 • via Nuitee
T
Trunita • solo_traveller • us
10
2026-06-01 • via Nuitee