Hotel Pontemare

Hotels
9 (1283 reviews)
Via Francesco Crispi 91 , Palermo , IT
+39 091 752 1395

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Cycling
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.46
Most reviews highlight cleanliness but note some issues with noise and thin walls affecting the stay.
Service
9.93
Service is frequently praised for helpfulness and kindness, making a positive impact on the overall experience.
Location
9.47
Multiple reviews mention excellent location, being close to attractions and easy access to public transport.
Room Quality
8.42
Rooms are described as clean and spacious but affected by noise issues.
Amenities
8.95
Amenities are generally acceptable, with some limitations noted by guests regarding breakfast options.
Value for Money
8.91
Value perceived as good, albeit with some concerns about breakfast offerings.
Food and Beverage
8.46
Breakfast quality varies, modest offerings may not meet all guests' expectations.
Overall Experience
9.43
Guests convey a very positive experience overall with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Central Location and City Views
Hotel Pontemare is centrally located in Palermo, just 1.2 km from Fontana Pretoria. Enjoy stunning city views from select rooms with balconies, immersing yourself in the vibrant atmosphere of the city.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms equipped with a desk, kettle, minibar, and flat-screen TV. The hotel offers free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay.

Explore and Enjoy
Take advantage of the hotel's proximity to Palermo Cathedral, Teatro Politeama Palermo, and Piazza Castelnuovo. For adventure seekers, the area is perfect for cycling, and car hire services are available for further exploration.

Book your stay at Hotel Pontemare for a memorable experience in Palermo.

Important information:

A cleaning service, is available upon request for the Superior Apartment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9
Based on 1283 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
jacqueline • couple • gb
7
Close to port
Pros:

Very close to port.nice breakfast

Cons:

Very close to busy main road

2026-10-13 • via Nuitee
O
Olga Nikolia • solo_traveller • ua
10
Наслаждайтесь красотой
Pros:

Уютный,чистый,просторный номер,вкусный разнообразный завтрак,удобное месторасположения,от порта близко и центр прекрасного Палермо в пешей близости.Мы приехали на рассвете,нам разрешили оставить сумки и мы налегке гуляли по городу,когда пришли на заселение,номер был готов на пару часов раньше и сумки уже были в номере. Огромное спасибо за гостеприимство.

Cons:

-----

2026-10-12 • via Nuitee
V
Vincenzo • solo_traveller • ca
7
Perfect spot
Pros:

Air conditioning made noise

2026-10-11 • via Nuitee
V
Vicente • couple • es
10
Pros:

Muy cómodo y el personal atentos y profesionales

2026-10-10 • via Nuitee
M
Marko • extended_group • hr
10
2026-10-10 • via Nuitee
A
Arkadiusz • family_with_children • pl
10
Byłem bardzo zadowolony z mojego pobytu w hotelu i na pewno będę go polecał
Pros:

Bliskość do centrum

Cons:

Wolna winda

2026-10-08 • via Nuitee
P
Pasquale Gattellaro • couple • it
9
Soggiorno pienamente soddisfacente.
Pros:

Posizione, cortesia staff, dimensioni camera, prezzo finale.

Cons:

Mancanza pantofole in dotazione, rumorosità dall esterno.

2026-10-08 • via Nuitee
C
claudia • couple • ar
7
Aceptable
Pros:

La atención de Mauricio y Francisco

Cons:

Pensamos que la ubicación era mejor , la zona es oscura y difícil caminar de noche . No hay lugares cercanos para cenar . Las habitaciones al frente e son muy ruidosas

2026-10-07 • via Nuitee
L
laura • extended_group • it
8
Pros:

La posizione

Cons:

Camera rumorosa, sebbene chiuse le finestre sembrava di essere direttamente sulla strada

2026-10-07 • via Nuitee
S
Sergey • couple • ru
8
2026-10-07 • via Nuitee
Z
Zivkovic • solo_traveller • rs
1
Pros:

Nothing...

Cons:

Everything...from the beginning of our stay, we were dissapointed as we thaught that we are staying in a HOTEL, only to realize that, because there was 3 of us, we were given an appartment. Price of 750+€(without city tax and breakfast, and most important CLEANING?!) for 3 nights is just insane...

2026-09-19 • via Nuitee
A
Anna • couple • au
7
Great Location.
Pros:

Location was very good, room was good condition.

Cons:

Not too many options in breakfast for someone with gluten allergies. Staff could be a bit more friendly.

2026-09-19 • via Nuitee
S
Schmuker • couple • us
2
Terrible and sweaty.
Pros:

The AC never worked and we talked to folks at the hotel. They assured us that someone would fix it in the morning. They never showed up. We had to live with 25 and 27c in the room for 2 days. Completely terrible hotel on that front.

Cons:

The location was good.

2026-09-18 • via Nuitee
D
Denis • extended_group • al
8
2026-09-17 • via Nuitee
A
Andrew • couple • gb
8
2026-09-17 • via Nuitee
P
Przemysław • couple • pl
2
Pros:

Śniadanie

Cons:

Brudno i nie zadbane pokoje

2026-09-15 • via Nuitee
S
Stefano • couple • be
10
Top
Pros:

Tutto perfetto !

2026-09-14 • via Nuitee
J
Joanna Seta-Kowalska • solo_traveller • pl
8
Pros:

Bardzo ładny hotel.
Miły personel. Dobre śniadania.

Cons:

Trochę daleko od centrum i dworca.

2026-09-12 • via Nuitee
C
Camomilla • couple • it
10
Il nostro soggiorno è stato intenso, e come posizione della struttura non si ha bisogno di nessun mezzo di trasporto
Pros:

Accogliente, personale qualificato, servizi di pulizia impeccabile, ottima colazione assortita dolce e salato, ambienti puliti e moderni, profumo in tutti gli ambienti e tutti i confort che la struttura offre, ottimo

2026-09-12 • via Nuitee
P
Pedro • solo_traveller • pt
8
Estadia em Palermo
Pros:

Localização, limpeza e comida.

Cons:

Insonorização do quarto

2026-09-11 • via Nuitee