Hotel Pontemare

Hotels
9 (1260 reviews)
Via Francesco Crispi 91 , Palermo , it
+39 091 752 1395

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Cycling
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.46
Most reviews highlight cleanliness but note some issues with noise and thin walls affecting the stay.
Service
9.93
Service is frequently praised for helpfulness and kindness, making a positive impact on the overall experience.
Location
9.47
Multiple reviews mention excellent location, being close to attractions and easy access to public transport.
Room Quality
8.42
Rooms are described as clean and spacious but affected by noise issues.
Amenities
8.95
Amenities are generally acceptable, with some limitations noted by guests regarding breakfast options.
Value for Money
8.91
Value perceived as good, albeit with some concerns about breakfast offerings.
Food and Beverage
8.46
Breakfast quality varies, modest offerings may not meet all guests' expectations.
Overall Experience
9.43
Guests convey a very positive experience overall with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Central Location and City Views
Hotel Pontemare is centrally located in Palermo, just 1.2 km from Fontana Pretoria. Enjoy stunning city views from select rooms with balconies, immersing yourself in the vibrant atmosphere of the city.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms equipped with a desk, kettle, minibar, and flat-screen TV. The hotel offers free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay.

Explore and Enjoy
Take advantage of the hotel's proximity to Palermo Cathedral, Teatro Politeama Palermo, and Piazza Castelnuovo. For adventure seekers, the area is perfect for cycling, and car hire services are available for further exploration.

Book your stay at Hotel Pontemare for a memorable experience in Palermo.

Important information:

A cleaning service, is available upon request for the Superior Apartment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1260 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
marcia • family_with_children • br
8
2026-07-21 • via Nuitee
M
Michael • solo_traveller • il
6
Pros:

Close to bus and train station and public parking

Cons:

The cabin of the shower was too small not comfortable at all

2026-07-20 • via Nuitee
O
Oliver • family_with_children • gb
9
Exceeded our expectations.
Pros:

Great location for the port and for walking into the city. Helpful staff, good A/C, simple but good breakfast.

2026-07-19 • via Nuitee
A
Amit • family_with_children • gb
5
Good location, but reviews of the hotel were better than our actual experience in the summer heat. Think twice if booki
Pros:

Location and size of the room for 4 people

Cons:

Air conditioning was very weak in the summer heat, making it difficult to sleep at night. Also the bathroom shower was extremely small and tight!

Lastly breakfast spread was good but the room was so hot with no air conditioning that eating there was not appetising.

2026-07-18 • via Nuitee
B
Blanca • solo_traveller • es
5
2026-07-18 • via Nuitee
A
Anna • couple • ru
5
2026-07-15 • via Nuitee
P
Paolo • couple • hr
10
2026-07-15 • via Nuitee
K
Kevin Lambert Zeth • solo_traveller • nl
7
Pros:

Location and the space of the room and the kitchen were very good

Cons:

The sofa had some wear and tear with strange holes in it (I was afraid it was eaten by bugs) and we also actually found some bugs in the room

2026-07-15 • via Nuitee
A
Anna • couple • pl
4
Po początkowych trudnościach było w porządku, ale raczej byśmy nie wrócili.
Pros:

Lokalizacja była w porządku. Łóżka i wystrój w porządku.

Cons:

Na początku musieliśmy zmienić pokoj z powodu przeciekającego bidetu. W nowym pokoju zastaliśmy z kolei zepsuty sejf (który udało się wymienić) i niedziałającą suszarkę (otrzymaliśmy na czas pobytu inną). Winda bardzo wolno działa, na śniadaniach zabrakło nam warzyw.

2026-07-14 • via Nuitee
A
Ana • couple • es
9
2026-07-13 • via Nuitee
S
Shireen • family_with_children • gb
5
2026-07-13 • via Nuitee
A
Agnieszka • family_with_children • pl
8
Pobyt udany
Pros:

Bardzo dobra lokalizacja. 10 minut spacerem do centrum gdzie znajdowały się restauracje. W pobliżu kilka wypożyczalni samochodów. Pokój codziennie sprzątany.

Cons:

Śniadania bardziej na słodko, słaby wybór chociaż co prawda była taca z szynką, serem, jajecznica i parówkami. Brak warzyw. Ale hotel też jest niewielki to być może dlatego śniadania nie były bardziej obfite. Kawa donoszona do stolika. Nie działała lodówka przez cały pobyt.

2026-07-12 • via Nuitee
V
Vujinovic • couple • rs
9
Pros:

Great staff

Cons:

Can be little more cleaner

2026-07-08 • via Nuitee
C
Carver • solo_traveller • gb
8
Pros:

Nice hotel with a good breakfast. Big room and clean and tidy. Handy for the port. Not the airport..

Cons:

The aircon struggled to get the room below 25°c. The hotel is part of a block of flats and when they are awake so are you. . There is no parking.

2026-07-07 • via Nuitee
A
Antonio • family_with_children • it
8
2026-07-07 • via Nuitee
B
Barbara • family_with_children • sk
8
Pros:

big, clean room

Cons:

close to busy road, breakfast 6/10

2026-07-06 • via Nuitee
D
Dzenita • couple • fr
9
Pros:

La chambre (111) était très grande avec une chambre et un salon. Joli balcon avec mobilier extérieur.
L’emplacement d’hôtel m’a beaucoup plu, juste à l’extérieur de la vieille ville dont certaines rues sont très bruyantes mais assez près pour pouvoir faire toutes les visites à pied.
Accueil impeccable à la réception.

Cons:

RAS

2026-07-05 • via Nuitee
C
Carin • family_with_children • se
8
Rymligt, modernt och fräsch på bra avstånd från citykärnan.
Pros:

Rymligt, modernt och fräsch. Bekväma sängar och trevlig personal. Bra frukost.

Cons:

Vi saknade lite mer frukt på frukosten.

2026-07-05 • via Nuitee
S
Stéphane • solo_traveller • fr
10
Pros:

Tout était parfait....un très belle accueil et le personnel très sympathique et professionnel...
La chambre était parfaite...

Cons:

RAS,

2026-07-04 • via Nuitee
R
Ranko • solo_traveller • rs
9
Pros:

Location, room

Cons:

Breakfast could be better

2026-07-04 • via Nuitee