Hotel Pontemare

Hotels
9 (1283 reviews)
Via Francesco Crispi 91 , Palermo , IT
+39 091 752 1395

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Cycling
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.46
Most reviews highlight cleanliness but note some issues with noise and thin walls affecting the stay.
Service
9.93
Service is frequently praised for helpfulness and kindness, making a positive impact on the overall experience.
Location
9.47
Multiple reviews mention excellent location, being close to attractions and easy access to public transport.
Room Quality
8.42
Rooms are described as clean and spacious but affected by noise issues.
Amenities
8.95
Amenities are generally acceptable, with some limitations noted by guests regarding breakfast options.
Value for Money
8.91
Value perceived as good, albeit with some concerns about breakfast offerings.
Food and Beverage
8.46
Breakfast quality varies, modest offerings may not meet all guests' expectations.
Overall Experience
9.43
Guests convey a very positive experience overall with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Central Location and City Views
Hotel Pontemare is centrally located in Palermo, just 1.2 km from Fontana Pretoria. Enjoy stunning city views from select rooms with balconies, immersing yourself in the vibrant atmosphere of the city.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms equipped with a desk, kettle, minibar, and flat-screen TV. The hotel offers free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay.

Explore and Enjoy
Take advantage of the hotel's proximity to Palermo Cathedral, Teatro Politeama Palermo, and Piazza Castelnuovo. For adventure seekers, the area is perfect for cycling, and car hire services are available for further exploration.

Book your stay at Hotel Pontemare for a memorable experience in Palermo.

Important information:

A cleaning service, is available upon request for the Superior Apartment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9
Based on 1283 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
Z
Zivkovic • solo_traveller • rs
1
Pros:

Nothing...

Cons:

Everything...from the beginning of our stay, we were dissapointed as we thaught that we are staying in a HOTEL, only to realize that, because there was 3 of us, we were given an appartment. Price of 750+€(without city tax and breakfast, and most important CLEANING?!) for 3 nights is just insane...

2026-09-19 • via Nuitee
A
Anna • couple • au
7
Great Location.
Pros:

Location was very good, room was good condition.

Cons:

Not too many options in breakfast for someone with gluten allergies. Staff could be a bit more friendly.

2026-09-19 • via Nuitee
S
Schmuker • couple • us
2
Terrible and sweaty.
Pros:

The AC never worked and we talked to folks at the hotel. They assured us that someone would fix it in the morning. They never showed up. We had to live with 25 and 27c in the room for 2 days. Completely terrible hotel on that front.

Cons:

The location was good.

2026-09-18 • via Nuitee
A
Andrew • couple • gb
8
2026-09-17 • via Nuitee
D
Denis • extended_group • al
8
2026-09-17 • via Nuitee
P
Przemysław • couple • pl
2
Pros:

Śniadanie

Cons:

Brudno i nie zadbane pokoje

2026-09-15 • via Nuitee
S
Stefano • couple • be
10
Top
Pros:

Tutto perfetto !

2026-09-14 • via Nuitee
J
Joanna Seta-Kowalska • solo_traveller • pl
8
Pros:

Bardzo ładny hotel.
Miły personel. Dobre śniadania.

Cons:

Trochę daleko od centrum i dworca.

2026-09-12 • via Nuitee
C
Camomilla • couple • it
10
Il nostro soggiorno è stato intenso, e come posizione della struttura non si ha bisogno di nessun mezzo di trasporto
Pros:

Accogliente, personale qualificato, servizi di pulizia impeccabile, ottima colazione assortita dolce e salato, ambienti puliti e moderni, profumo in tutti gli ambienti e tutti i confort che la struttura offre, ottimo

2026-09-12 • via Nuitee
P
Pedro • solo_traveller • pt
8
Estadia em Palermo
Pros:

Localização, limpeza e comida.

Cons:

Insonorização do quarto

2026-09-11 • via Nuitee
W
Witold • family_with_children • pl
8
2026-09-10 • via Nuitee
S
Sergej • solo_traveller • de
9
Pros:

Größe des Zimmers.

Cons:

Laute Straße

2026-09-08 • via Nuitee
I
Izabela • couple • gb
4
Pros:

Great receptionist and location for what I needed

Cons:

Kettle, phone and safe not working
Toilet dirty and smelly

2026-09-08 • via Nuitee
P
Petra • solo_traveller • ch
8
2026-09-06 • via Nuitee
V
Vittorio • couple • it
5
Pros:

La posizione, la cortesia e disponibilità del personale

Cons:

Stanza non pulitissima ( presenza di polvere) inoltre in stanza era presente un odore sgradevole

2026-09-04 • via Nuitee
M
Massachs • solo_traveller • es
9
Nit a Pontemare
Pros:

Molt bona atenció del personal, bon esmorzar i està a prop del casc antic de Palerm

Cons:

S'escolta força la circulació de vehicles ja que passa just per davant una carretera principal.

2026-09-03 • via Nuitee
J
jesus • family_with_children • es
8
Pros:

El desayuno correcto, la zona bien, cerca había de todo, el centro a 10 minutos andando, genial para estar un par de días. La gente maja y estuvo bien

Cons:

LA verdad es que poca cosa en contra se puede decir, que esta cerca de la carretera y hay un poco de ruido

2026-09-02 • via Nuitee
V
VIRGINIA • couple • es
9
2026-09-02 • via Nuitee
M
Marta • solo_traveller • pl
5
2026-09-02 • via Nuitee
C
Chiara • family_with_children • ch
1
Pros:

Nulla

Cons:

Il gestore, maleducato

2026-09-02 • via Nuitee