Hotel San Martin

Hotels
8.7 (86 reviews)
Real de Guadalupe 16, Colonia Centro , San Cristóbal de Las Casas , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Laundry
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Size
Heating Issues
Internet Connection

Categories

Cleanliness
8.65
Cleanliness was noted positively in several reviews, with rooms being described as clean.
Service
9.15
The service was highlighted positively, especially with staff being accommodating and helpful.
Location
9.15
Multiple reviews praised the location as excellent and ideal for sightseeing.
Room Quality
8.15
Room quality received mixed feedback, with some mentioning rooms were small and poor sound isolation.
Amenities
8.15
Amenities noted were basic, with some limitations, such as internet issues and no credit card payments.
Value for Money
8.65
Overall value was perceived as good, justified by the location and cleanliness.
Food and Beverage
8.85
Food and beverage specifics were not mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.85
Overall positive experience with high scores in location and service outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:19

Property Description

Central Location
Hotel San Martin is ideally situated just steps away from the main attractions of San Cristobal de las Casas, making it the perfect base for exploring the city.

Charming Wooden Decor
Experience a cozy stay in rooms adorned with warm wooden decor, offering a comfortable retreat after a day of sightseeing.

Convenient Amenities
Enjoy complimentary Wi-Fi, a furnished terrace to unwind, and an on-site restaurant serving delicious breakfast to start your day right.

Ready to experience the charm and convenience of Hotel San Martin? Book your stay now for a memorable visit to San Cristobal de las Casas!

Important information:

Please note that the first night of the reservation must be paid in advance. Once a booking has been made, the hotel will contact the guest directly to arrange payment by bank transfer.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

8.7
Based on 86 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 8.85
E
EDGAR MAURICIO • solo_traveller • co
9
Excelente
Pros:

Todo. Fue excelente

2026-09-19 • via Nuitee
A
Arturo • solo_traveller • es
9
2026-09-17 • via Nuitee
F
Felipe • extended_group • mx
10
Excelente servicio del personal
Pros:

Ubicación excelente, en el corazón del área turística de San Cristóbal

Cons:

Todo bien

2026-09-14 • via Nuitee
M
Michelle Soledad Gomez Sanchez • solo_traveller • mx
10
Pros:

Lo céntrico que se encuentra el hotel

2026-09-08 • via Nuitee
A
Alessandra • solo_traveller • it
8
Pros:

La struttura è in pieno centro,, le stanze spaziose

Cons:

Il bagno molto' piccolo

2026-08-27 • via Nuitee
H
Heidy • solo_traveller • mx
10
Pros:

La ubicación y la amabilidad del personal

Cons:

Que no tuviera estacionamiento

2026-08-17 • via Nuitee
F
FELIPE • couple • mx
8
2026-08-11 • via Nuitee
M
MARIA MERCEDES • solo_traveller • mx
9
2026-08-09 • via Nuitee
V
Victor Manuel • solo_traveller • mx
9
Pros:

La ubicación esta en muy céntrico para todas las actividades del día el personal muy a mabke

Cons:

Por ser un lugar de frío deberían tener servicio de agua caliente para prepararse un te

2026-08-05 • via Nuitee
J
Josefina • couple • au
8
Great value and perfect location
Pros:

Great location in the centre of San Cristobal next to many restaurants and on a walking street. Rooms are comfortable, not luxury, but have a TV (not smart) and hot shower. There is no aircon, heater or fan, but we were fine in July. We arrived a bit earlier than check in time and the room was ready for us. Recommended stay in San Cristobal, affordable and I would happily stay again.

Cons:

Toiletries are not provided, only bar soap. No bath mat available as well. Windows face the common area, so it’s noisy when people hang out there (it happened every morning and woke us up).

2026-07-25 • via Nuitee
M
Monserrat • couple • mx
10
2026-07-19 • via Nuitee
J
Johnnattan • solo_traveller • mx
9
Pros:

La ubicación excelente

Cons:

El baño de la habitación estaba un poco sucio

2026-07-11 • via Nuitee
S
Sergio • solo_traveller • mx
10
2026-07-09 • via Nuitee
M
Marian • solo_traveller • mx
10
Pros:

La atención y la ubicación

Cons:

Nada,todo bien

2026-06-04 • via Nuitee
D
De La Cruz Jimenez • solo_traveller • mx
10
Pros:

La atencion del chico de reservacion

2026-05-29 • via Nuitee
F
Francisca Noely • solo_traveller • mx
10
Pros:

La ubicación es perfecta, el ambiente es muy tranquilo y nadie te molesta.

Cons:

El baño un poco deteriorado

2026-05-15 • via Nuitee
C
Carmelita • solo_traveller • mx
10
Pros:

Todo el hotel muy bonitos y económicos

Cons:

Nada todo bien

2026-04-12 • via Nuitee
J
Jehiely Belem • extended_group • mx
10
Pros:

La ubicación

2026-04-09 • via Nuitee
M
margaret • solo_traveller • gb
8
Great place but not in cold weather
Pros:

Location in San Cristóbal
Nice staff very clean
Good Wi-Fi

Cons:

Cold room no sunshine
Old towels
No cable tv

2026-03-04 • via Nuitee
A
ANA PATRICIA • family_with_children • mx
10
2026-02-23 • via Nuitee