City Hotel Shymkent

Hotels
8.6 (814 reviews)
prospect Respubliki 4 , Shymkent , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfort
Cons:
Room Size
Breakfast Variety
Missing Amenities

Categories

Cleanliness
8.35
Many reviews mention cleanliness positively, but some concerns about missing amenities.
Service
9.35
The staff is reported as very helpful and polite, contributing to a pleasant atmosphere.
Location
9.35
Several reviews positively highlight the excellent location in the city center.
Room Quality
7.35
Some guests found the rooms small and lacking adequate workspace.
Amenities
8.35
Amenities generally sufficient, though some standard items were missing.
Value for Money
8.85
Prices are considered acceptable given the overall quality.
Food and Beverage
7.85
Breakfast variety was criticized, slightly lowering the score.
Overall Experience
9.35
Overall very positive feedback about the stay and the hotel's atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Modern Amenities and Services
City Hotel Shymkent offers a range of modern amenities and services, including a bar, restaurant, shared lounge, and room service. Guests can enjoy free WiFi throughout the property, ensuring they stay connected during their visit.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at City Hotel Shymkent are designed for comfort and convenience. Each room is equipped with a desk, kettle, fridge, minibar, safety deposit box, flat-screen TV, and a private bathroom with a bidet. Bed linen and towels are provided in every room for a cozy stay.

Convenient Location
Located in Shymkent, City Hotel Shymkent is easily accessible and just 10 km away from Shymkent International Airport. Whether you're traveling for business or leisure, this hotel's convenient location makes it a great choice for your stay.

Book your stay at City Hotel Shymkent now for a memorable and comfortable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 814 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 9.35
K
Kirill • solo_traveller • kz
10
2026-07-25 • via Nuitee
R
Russalina • solo_traveller • kz
7
2026-07-24 • via Nuitee
K
Kamila • solo_traveller • th
9
2026-07-22 • via Nuitee
Жандос • family_with_children • kz
6
Pros:

У отеля хорошее расположение, вежливый персонал на ресепшене, заселение быстрое. В целом в отеле чисто. Горничные стараются. В самом номере порядок поддерживали хорошо.

Cons:

Текстиль требует обновления. Полотенца и халаты в номере старые, застиранные и жесткие. Пользоваться ими неприятно.
Шампуни и мыло предоставляют самого низкого качества. Они сильно сушат кожу и имеют неприятный запах.
Запах табака. На этаже стоит стойкий, сильный запах сигаретного дыма. Он проникает в номер, из-за чего находиться в комнате некомфортно, особенно некурящим гостям.

2026-07-21 • via Nuitee
S
SureshKumar • solo_traveller • ae
8
Value for money. It served my purpose
Pros:

It’s cheap. Value for money. Polite staff

Cons:

Breakfast wasn’t great. Could have improved there

2026-07-21 • via Nuitee
Y
Yelena • solo_traveller • kz
10
Pros:

Удобное местоположение, отзывчивый персонал. Завтраки вполне хорошие,доп можно заказать по меню по приятным ценам.

2026-07-21 • via Nuitee
D
Dinara • solo_traveller • kz
8
2026-07-21 • via Nuitee
T
TAKHIRZHAN • solo_traveller • kz
7
2026-07-20 • via Nuitee
Нурлан • solo_traveller • kz
10
2026-07-20 • via Nuitee
T
Tutkun • couple • tr
10
2026-07-19 • via Nuitee
K
Kamanbekov • solo_traveller • kz
10
Pros:

Идеальный вариант для остановки в центре города за адекватную цену, есть все необходимые принадлежности, чисто, уютно.

2026-07-19 • via Nuitee
B
Belkıs Yakıcı • solo_traveller • tr
7
Pros:

Tesisin yeri iyi.

Cons:

Çöpü almadan oda temizliği yapılıyor

2026-07-16 • via Nuitee
Жаксылык • couple • kz
2
Pros:

Местоположение

Cons:

Связи в прмещении нет, вайфай отсутсвует. Санузел воняет , полотенца коричневые

2026-07-16 • via Nuitee
U
Uzunkaya • solo_traveller • tr
9
Harikaydı.
Pros:

Temiz,konforlu,kahvaltı,evin gibi

2026-07-14 • via Nuitee
Казмагамбетов • solo_traveller • kz
10
2026-07-14 • via Nuitee
Закиржан • solo_traveller • kz
10
2026-07-14 • via Nuitee
A
Andrii • solo_traveller • ua
10
Pros:

- месторасположение
- отзывчивый персонал
- чистый номер

2026-07-13 • via Nuitee
N
Nadezhda • couple • ru
8
Уютна гостиница, удобная локация, не дорого, НО на 4 этаже в номере не ловил Wi-Fi, приходилось сидеть в коридоре, в ном
Pros:

Локация, приветливый персонал, вкусный завтрак

Cons:

Не работает Wi Fi в номере, накурено, окна не на улицу

2026-07-13 • via Nuitee
U
Uzunkaya • solo_traveller • tr
9
Çok güzel.
Pros:

Temiz,güzel,ulaşımı iyi

2026-07-12 • via Nuitee
R
Ruslan • couple • kz
10
Pros:

Персонал очень вежливый и этикетный

2026-07-11 • via Nuitee