FOUND Hotels, Santa Monica, Series by Marriott

Hotels
9 (1931 reviews)
12311 Santa Monica Boulevard , Los Angeles , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Cons:
Cleanliness issues
Unresponsive service in certain situations
Safety concerns in the area

Categories

Cleanliness
7.73
Multiple mentions of uncleanliness and dirty carpets.
Service
9.7
Some reviews mentioned friendly and professional staff but also noted cold responses in certain situations.
Location
8.74
Location seemed convenient for some, but others felt unsafe.
Room Quality
9.19
Rooms praised for cleanliness but complaints about noise and comfort noted.
Amenities
9.22
Good amenities like communal kitchen and coffee options, but some missing essentials.
Value for Money
10
Considered a decent value for the price paid by many guests.
Food and Beverage
8.18
Limited food options like no breakfast available.
Overall Experience
9.23
Overall satisfaction with some significant negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:00

Property Description

Modern Accommodations

Found Santa Monica powered by Sonder offers contemporary rooms with free WiFi and flat-screen TVs. Each room is equipped with a desk, private bathroom, and comfortable bedding.

Convenient Location

Located just a short distance from Third Street Promenade and Santa Monica Pier, this 3-star hotel provides easy access to popular attractions like Pacific Park and Venice Beach Boardwalk.

Amenities Galore

Guests can enjoy the convenience of free private parking, air conditioning, and wardrobe storage during their stay. With nearby attractions like Getty Center and Petersen Automotive Museum, there is something for everyone at Found Santa Monica powered by Sonder.

Book your stay now at Found Santa Monica powered by Sonder for a memorable experience in Los Angeles!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 22 per day.

Location

Guest Reviews

9
Based on 1931 reviews
Cleanliness: 7.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 9.22
Value for Money: 10
Food and Beverage: 8.18
Overall Experience: 9.23
O
Ozturk couple ca
6
Okay stay with clean room and friendly staff.
Pros:

The size of the room, cleanliness, the staff was friendly and reliable.

Cons:

The room had a constant white noise. I guess previous customers reported and there is no way to fix it, because there were ear plugs and a note apologising about the noise in the room in a tin box. We only stayed 1 night so it wasn't an issue. But if I had one more night, I would have changed the room. It was room 214.

2026-07-02 via Nuitee
D
Daniel solo_traveller gb
8
2026-06-29 via Nuitee
R
Rondanini extended_group it
8
2026-06-23 via Nuitee
M
María Teresa couple py
7
Buen alojamiento en Santa Mónica
Pros:

Ubicación, amplitud de la habitación y del baño

Cons:

No limpian la habitación todos los días, control del televisor roto

2026-06-15 via Nuitee
M
Michael couple us
10
2026-06-08 via Nuitee
G
gobuffs1212 Couples La Jolla, San Diego, California
2
Never again
Pros:

Possibly the worst night in a hotel. Note to self - if there are earplugs in my next hotel room, go a check out and find another hotel. I’ve stayed near Times Square in NYC and this we a whole different noise. The room hummed like there was an electrical transformer in the closet. Low, dull and constant. The air conditioner sounded like there was a fire alarm going off in the building across the street and it was all topped off with the intermittent rattle of the condenser in the refrigerator cycling on and off.

If you still decide to book here, be sure you buy the parking when you book. There are only about 30 spots in the garage, otherwise your car is off in the street in the neighborhood behind the hotel.

2026-06-06 via Tripadvisor
P
PamelaT671 Couples
6
Very basic hotel
Pros:

This was a cute, simple hotel - ZERO frills, but that's ok. Room was decent, but the only thing I didn't like was feeling very disconnect from personnel at the hotel. The rooms have NO phones, so I had to use my phone. Every time I called, it went to voicemail. Also, the TV, had no cable, so you had to go thru apps that I could not connect to. So if you just want a clean bed and shower, it's an OK spot.

2026-05-26 via Tripadvisor
J
Jordan solo_traveller us
6
2026-05-20 via Nuitee
M
Michael couple us
10
I had a great stay and I will be staying here again.
Pros:

Room was nice staff was friendly and helpful.

Cons:

No complaints

2026-05-14 via Nuitee
S
sailjm Business Bakersfield, California
10
Nice hotel and will stay there again
Pros:

Great check in and location. Hotel is clean and nicely decorated. Breakfast cafe was convenient and adequate.

2026-05-11 via Tripadvisor
9
961elio Family
2
worst Marriott ever
Pros:

worst Marriott hotel we have ever stayed in, room are not clean, air-condition was noisy in 2 rooms, water pressure is weak, and room has not been cleaned despite 2 remainders to the manager. No breakfast available, and the area is bad with not too many dinning options. we checked out the hotel after the second night and moved to a better hotel.

2026-05-11 via Tripadvisor
D
David couple us
7
Served the purpose for our night of lodging.
Pros:

Location

Cons:

Available breakfast was not good and was over priced.

2026-05-05 via Nuitee
G
GEROLA solo_traveller fr
9
2026-04-25 via Nuitee
R
RoadWarrior71 Family San Jose, California
8
Ok for a short stay but strange pictures in the rooms
Pros:

This hotel is located in Santa Monica about 2.5 miles from the beach. It's on Santa Monica Boulevard so you can drive or take a bus down the road.
It doesn't have a pool or fitness room but they do give you a pass to LA fitness which is about a 15m walk away.
On the ground floor, there's an area that advertises coffee and croissant for $6. I didn't see it open since I left early. On the other side there is a separate Mexican restaurant that has pretty good food and service but there aren't many tables so you might run out of room. Across from the Mexican restaurant is a little corner shopping area with Domino's Pizza, Chinese food, Indian food, a sushi shack, and a 7-Eleven And on the other side of that shopping area is another one with a pizza restaurant and a fancier Chinese restaurant. And a Smart and Final across the street. So plenty of food options within a 5m walk.
They charge $30 for parking but the person at reception encouraged people to park in front of the hotel. If you park after 5pm, you can leave it overnight until 9am for no charge. I see why because there isn't much parking in the parking garage. The receptionist said that it was safe to park on the street and I didn't see any vandalism.
The rooms were kind of strange. They have a little window that look out onto a little patio. You can walk onto the patio through a set of security doors and you could then look into every guest's room. Of course, no one did that and most windows had their blinds drawn. The other thing is that every room and hallway has sketches of women, most of them in bikinis. With my daughter in the room, I didn't like the one in my room - two women with their bikini bottoms facing toward the room. I tried taking it off but it was firmly affixed. If I was going with family again, I would not stay there for this simple reason.
There's no drawers in the room but there is a closet and open space near the door where you could store suitcases and bags.
But if you're looking for a place to just spend the night, it's okay.

2026-04-18 via Tripadvisor
9
928arseniyf Family
10
Stayed at the FOUND Hotel Santa Monica very pleased!
Pros:

Stayed at the FOUND Hotel Santa Monica very pleased! Great location with bars and cafes nearby. The room was clean and cozy, equipped with AC and all essentials. Friendly staff, quick check‑in. Appreciated the free parking and on‑site bar. Excellent value for money. Highly recommend!

2026-04-16 via Tripadvisor
K
Katte_Sutton Business
10
Comfortable and convenient
Pros:

While on a work trip, we booked this hotel for the remainder of our stay and found it to be an excellent choice. Check-in was quick and efficient, and the staff were exceptionally friendly and helpful. The rooms are comfortable, spacious, modern, and spotlessly clean - perfect for both rest and work. I especially loved the well‑equipped desk, which made it easy to catch up on work before bed. The Wi‑Fi was fast and reliable, and parking was convenient; we found spaces easily, which made navigating the city stress‑free. I would definitely book here again without hesitation.

2026-04-14 via Tripadvisor
B
Bhutrtira solo_traveller us
9
2026-04-13 via Nuitee
_
_Y7777VW Solo travel
10
Great Stay with Perfect Location
Pros:

I had a really pleasant stay at this hotel and would definitely consider coming back. The location turned out to be one of the biggest advantages — it’s close enough to Santa Monica attractions, restaurants, and shops, while still being in a relatively спокойном районе. It was easy to get around both by car and on foot. The room itself was modern, clean, and thoughtfully designed, with enough space to feel comfortable even during a multi-day stay. The bed was comfortable, and I appreciated how quiet it was at night, which helped me rest well after long days exploring Los Angeles. The staff were consistently friendly and approachable, always ready to help with directions or small requests. Overall, the hotel offers a great balance between price, comfort, and location, which is not always easy to find in LA.

2026-04-12 via Tripadvisor
R
Roam45565108783 Solo travel
2
Air Conditioning Louder Than Arena Rock Show
Pros:

Don’t stay here! If you want to get any sleep! Stay elsewhere! Their broken air conditioning system is louder than a stadium rock show. It’s so bad they have free ear plugs in every room! So Marriott knows they have a problem, and they take your money anyhow. I moved to 3 different rooms on 2 floors in one night! Same thing. Didn't sleep a wink. Just don’t stay here!

2026-04-10 via Tripadvisor
N
NorthStar62373208002 Solo travel
10
Solid stay for a few nights
Pros:

Stayed here for 3 nights while exploring Santa Moniitca. It's got that cool minimalist Marriott vibe. My favorite part was that I didn't have to hunt foor power outlets to charge my laptop and phone, they're everywhere. The walls are a bit thin, so I could hear someone in the hallway once or twice, but overall it was pretty chill. Much better value than the overpriced hotels right on the water

2026-04-10 via Tripadvisor