Hotel ShaSha Resort Suma

Hotels
7.8 (112 reviews)
Suma-ku Miyukicho 1-4-6 , Kobe , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Room service
Lift / Elevator
Soundproof rooms
Fire extinguishers
Invoice provided
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
6.69
Several mentions of cleanliness issues, particularly in the bathroom.
Service
8.66
Friendly staff mentioned multiple times, enhancing the overall experience.
Location
8.7
Good location, close to attractions and transport links.
Room Quality
7.65
Mixed reviews; some rooms spacious and clean, but others had decor issues.
Amenities
7.18
Sufficient amenities, but some guests noted a lack of modern features.
Value for Money
8.14
Generally positive feedback on cost-effectiveness, especially for the location.
Food and Beverage
7.19
Breakfast received good remarks, but overall dining options were lacking.
Overall Experience
8.16
Highlighted as a decent option with some enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Luxurious Accommodations
Hotel ShaSha Resort Suma offers elegantly designed rooms equipped with modern amenities such as air conditioning, flat-screen TV, and free WiFi. The private bathrooms feature a bidet, free toiletries, and a hairdryer for added convenience. Guests can enjoy a comfortable stay with plush bed linen and soft towels provided in every room.

Convenient Services
Experience top-notch services at Hotel ShaSha Resort Suma, including room service and a 24-hour front desk to cater to all your needs. Whether you need assistance or a late-night snack, our dedicated staff is always ready to ensure a seamless and enjoyable stay for all guests.

Ideal Location
Situated within close proximity to popular attractions like Noevir Stadium Kobe and Akashi Kaikyo Bridge, our hotel offers easy access to key landmarks in Kobe. Explore the city with ease and discover the beauty of Kobe Center for Overseas Migration and Cultural Interaction nearby. Book your stay at Hotel ShaSha Resort Suma for a memorable experience in Kobe.

Important information:

Guests arriving after 22:00 o'clock are requested to inform the property at least before 22:00 in advance of their expected arrival time

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 112 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 8.16
T
TANGE • solo_traveller • jp
8
2026-05-26 • via Nuitee
A
AKIRA • couple • jp
10
2026-05-25 • via Nuitee
P
peter • couple • nz
8
2026-05-20 • via Nuitee
S
satoshi • solo_traveller • jp
5
2026-05-13 • via Nuitee
K
KOUHEI • solo_traveller • jp
5
風呂入って寝ただけの場所
Pros:

目的地から近かった。

Cons:

せっかくのオーシャンビューなのに外観がなかった

2026-05-12 • via Nuitee
N
Nazarev Dmitrii • solo_traveller • ru
9
2026-05-11 • via Nuitee
涼子 • couple • jp
10
2026-05-10 • via Nuitee
Y
Yuji • extended_group • jp
8
good
Pros:

設備が整っている

Cons:

なし

2026-05-03 • via Nuitee
N
nishiuchi • couple • jp
5
2026-04-17 • via Nuitee
高田 • solo_traveller • jp
8
良かったです。
Pros:

海の近くだった

Cons:

特になし

2026-04-10 • via Nuitee
N
Nakano • solo_traveller • jp
5
Pros:

無料の駐車場が良かったです

Cons:

支払いはビジターはPayPay払い可なのにホテル予約サイトだと現金又はカード払いが不満です

2026-04-01 • via Nuitee
E
Emanuele • solo_traveller • it
8
2026-03-21 • via Nuitee
A
Akihiro • solo_traveller • jp
8
2026-03-16 • via Nuitee
H
HIROYUKI • solo_traveller • jp
9
日曜〜木曜は大変おトクです
Pros:

きれいで設備が良く、サービス&スタッフの対応も良く、気になる事は特になかった。

Cons:

なし

2026-03-03 • via Nuitee
K
kobayashi • couple • jp
8
Pros:

須磨水からも近いので良し！

Cons:

朝食のことを聞いたらこっちが電話切る前に切られた
感じ悪かった

2026-02-25 • via Nuitee
B
BAIYU • solo_traveller • cn
9
2026-02-23 • via Nuitee
P
Phan • solo_traveller • jp
10
2026-01-27 • via Nuitee
G
Genda • couple • jp
10
2026-01-25 • via Nuitee
T
takanori • couple • jp
10
さ〜い〜こ〜〜〜！
Pros:

ロケーションの良さで選びました。
想像以上にお部屋も良く定員さんの対応もとても良かったです。

Cons:

ございません！

2026-01-19 • via Nuitee
K
Katsuhiro • couple • jp
7
2026-01-19 • via Nuitee