Havana Club Resort

Hotels
8.8 (78 reviews)
No 07, Alles Garden Uppuveli , Trincomalee , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Clean facilities
Cons:
Noisy neighbors
Minor cleanliness issues

Categories

Cleanliness
8.63
The property was clean and tidy, though minor issues were noted.
Service
9.1
Staff were friendly and helpful, providing exceptional service.
Location
9.14
Great location near restaurants and the beach.
Room Quality
8.59
Rooms were clean and comfortable, meeting expectations.
Amenities
8.62
Amenities were pleasant, with a nice pool and good facilities.
Value for Money
8.58
Standard quality for this hotel tier.
Food and Beverage
8.63
Food was often highlighted as great by multiple guests.
Overall Experience
9.1
Overall a good place to stay, with guests recommending it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:15

Property Description

Luxurious Accommodation
Enjoy a comfortable stay in our rooms with modern amenities and stunning views overlooking the garden.

Delicious Dining Options
Indulge in a variety of culinary delights at our on-site restaurant, offering a range of international cuisines to suit every palate.

Convenient Location
Explore nearby attractions such as Uppuveli beach, Kanniya Hot Springs, and Trincomalee Railway Station within easy reach from our resort.

To make your reservation at Havana Club Resort and experience a perfect blend of relaxation and luxury, book now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIA

Location

Guest Reviews

8.8
Based on 78 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
S
Sylvain family_with_children fr
6
Bien pour les jeunes mais moins pour les couples avec enfants.
Pros:

Emplacement proche des restaurants et de la plage et piscine agréable

Cons:

Trop bruyant la nuit. Restaurant/Karaoké en face avec de la musique forte jusqu’à minuit parfois.

2026-08-18 via Nuitee
Z
Zaïd solo_traveller fr
7
Bien mais trop cher pour la qualité de l’équipement le confort et le prix. L’excellent emplacement et la gentillesse du
Pros:

Son emplacement proche des restaurants et de la plage
La gentillesse du personnel

Cons:

Le confort, la propreté (pas de nettoyage en 4 jours). Un cafard vu dans la douche le dernier jour.
Il est compliquer de trouver quelqun disponible dans l’hôtel.
Enfin j’aurai aimer que le petit déjeuner soit varier qu’il change au moins tous les 2 jours.

2026-08-18 via Nuitee
T
Tomasz solo_traveller pl
1
Pros:

Nothing the staff is nice and polite.. but no one understand why this property has such rating

Cons:

Dirty unclean Old. The photos in booking are Old and look good but the reality is much worse. Insects because it is not clean. We had a 3 night and that was the worse stay in Srilanka. Value for money..hilarious. this hotel is nearly European standard price of 2star hote ap. 100usdl. It should be 20usd stilankan standard. What you get is dirty Rooms, bed linen with holes, dirty unclean bathrooms, insects beause of the dirtiness. The stuff is helpfull but so what. Thin walls no need to set alarm clock your neighbour will wake you up. If you like loud music from two club in the same time until midnight you got it. Watch the cockroach! Booking rating 8.0 is a joker. Many Europeans a4ived during our stay and all hesitated. The rooms are not being cleaned.

2026-08-16 via Nuitee
V
Vanja solo_traveller si
7
Pros:

Friendly staff and close to the beach.

Cons:

Pool is badly maintained and cleaned

2026-08-14 via Nuitee
D
Daniel couple il
10
Wonderful hospitality, a great location, and a place that truly made us feel at home!
Pros:

We had a wonderful stay! The staff were incredibly kind, polite, and helpful. Whatever we asked for, they were always happy to help and made sure we had everything we needed. The room was clean and comfortable, and we felt very welcome throughout our entire stay.

The location is also excellent — very close to the sea, with many good restaurants within walking distance. We stayed for two weeks and really felt at home here. Thank you to the whole team for your wonderful hospitality!

2026-08-09 via Nuitee
V
Vick solo_traveller my
2
2026-08-09 via Nuitee
F
familie met 4 kids solo_traveller nl
7
Prima lokatie,
Pros:

Erg vriendelijk personeel, goede lokatie in straat met restaurants en 2 minuten lopen vanaf strand.

Cons:

Harde bedden, wat verouderd, geen drankjes in hotel te koop

2026-07-24 via Nuitee
P
Patrick family_with_children ch
8
2026-07-23 via Nuitee
K
kuevas solo_traveller es
7
Pros:

La ubicación. Estuvimos en la villa para 8 personas. Es muy amplia. 4 habitaciones, 3 con baño propio. Nevera y cocina. La piscina está muy bien. El personal, como en todo el país, muy amables e intenta ayudar en todo

Cons:

Lo venden como una villa superior, pero le falta mucho mantenimiento, sobre todo en los baños

2026-07-23 via Nuitee
T
Theresa family_with_children at
7
Wegen der Lage zum Strand ok, wir waren nur zum schlafen da
Pros:

Die Lage war toll. Nähe zum Strand und Lokalen. Abends war es aber sehr laut. Wer vor 23 Uhr schlafen will ist hier falsch.

Cons:

Der Blick auf die Baustelle. Dieses wird auf booking schöner dargestellt. Außerdem wurde unser Zimmer beim Check in gerade schnell noch fertig (?) gestrichen. Fertig sah es noch nicht aus. Das Hotel war gerade am sanieren als wir da waren.

2026-07-22 via Nuitee
R
Roberto solo_traveller it
10
Pros:

Pulizia e semplicità della struttura. Less is more. Disponibilità e gentilezza del personale.

2026-07-14 via Nuitee
L
Liubov extended_group ru
9
2026-07-13 via Nuitee
A
Alessio couple it
1
Esperienza deludente, promesse mai mantenute
Pros:

Posizione

Cons:

Titolo:
Esperienza deludente, promesse mai mantenute

Recensione:
⭐☆☆☆☆

Purtroppo il nostro soggiorno è stato molto al di sotto delle aspettative. Molti dei servizi pubblicizzati non erano disponibili: per diversi giorni siamo rimasti senza TV e frigorifero, mentre la macchina per tè e caffè è arrivata solo il terzo giorno e senza tè né caffè.

La camera non è mai stata pulita durante tutto il soggiorno e shampoo e prodotti da bagno non sono mai stati riforniti. Anche la colazione è stata estremamente scarsa e il cibo, in generale, di qualità deludente.

L’aspetto più frustrante è stato il comportamento del proprietario, che ogni giorno prometteva di risolvere i problemi “nel pomeriggio” o “il giorno dopo”, ma le promesse non sono mai state mantenute.

Una struttura che ha un buon potenziale, ma che al momento offre un servizio ben lontano da quello che ci si aspetta e da quanto viene pubblicizzato. Purtroppo non possiamo consigliarla.

2026-07-11 via Nuitee
A
Alessio couple it
1
Esperienza deludente, promesse mai mantenute
Pros:

Posizione

Cons:

Purtroppo il nostro soggiorno è stato molto al di sotto delle aspettative. Molti dei servizi pubblicizzati non erano disponibili: per diversi giorni siamo rimasti senza TV e frigorifero, mentre la macchina per tè e caffè è arrivata solo il terzo giorno e senza tè né caffè.

La camera non è mai stata pulita durante tutto il soggiorno e shampoo e prodotti da bagno non sono mai stati riforniti. Anche la colazione è stata estremamente scarsa e il cibo, in generale, di qualità deludente.

L’aspetto più frustrante è stato il comportamento del proprietario, che ogni giorno prometteva di risolvere i problemi “nel pomeriggio” o “il giorno dopo”, ma le promesse non sono mai state mantenute.

Una struttura che ha un buon potenziale, ma che al momento offre un servizio ben lontano da quello che ci si aspetta e da quanto viene pubblicizzato. Purtroppo non possiamo consigliarla.

2026-07-11 via Nuitee
S
Salvador Martínez solo_traveller es
8
Pros:

A 5 min de la playa. Personal muy amable. Cerca de restaurantes.

Cons:

Piscina sucia.

2026-07-10 via Nuitee
R
Rubén solo_traveller es
8
2026-07-09 via Nuitee
P
Pedro solo_traveller es
4
Pros:

Si ubicación

Cons:

Las instalaciones están absolutamente obsoletas y solo hay una persona para atender la instalación, oficina, limpieza, cocina, ...

2026-06-18 via Nuitee
V
víctor solo_traveller es
9
Una buena opción.
Pros:

- El personal super amable. Tuve que hacer la reserva de última hora tras haber tenido problemas en otro alojamiento y tanto el chico de la recepción, como el dueño al día siguiente, se preocuparon porque estuviese agusto en todo momento, me ayudaron con la ducha (no supe hacerla funcionar) y con el transporte a mi siguiente destino.
- El tamaño de la habitación estaba bien, también el de la ducha. El aire acondicionado funcionaba bien.
- Cuenta con piscina limpia, que es de agradecer.
- Se puede pagar con tarjeta de crédito.
- Cerca de la playa, a unos 10 minutos andando.

Cons:

- Por poner alguna pega, la limpieza en la habitación se podría haber mejorado un poco, al igual que la de la ropa de cama.
- La ubicación no es la correcto, tampoco en el maps de iPhone. Mejor preguntar a la gente local y te guían, porque se encuentra en la calle principal de Trincomalee.
- Es verdad que la relación calidad-precio, para los precios de Sri Lanka, me pareció un poco cara. Aunque se llame "Resort", no cuenta con las facilidades que tendría uno en un país como España.

2026-06-08 via Nuitee
J
Jack solo_traveller gb
10
Pros:

Very friendly staff, very good English. Amazing place to stay

2026-05-31 via Nuitee
C
Cherie extended_group gb
7
Pros:

The hotel had a good location easy access to the beach and walking distance to lots of restaurants. Staff were pleasant when we saw them

Cons:

The hotel felt pretty run down. There wasn’t really anywhere to spend time outside of your room. There was a nice pool but zero chairs, sunlounger or shade which made it pretty unusable. The restaurant didn’t seem open and it just didn’t feel like a resort.

2026-05-07 via Nuitee