Hotel Santorini

Hotels
8.5 (802 reviews)
Calle 28 # 30 230 Alto de la Virgen , Guatapé , co

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Free wired internet
Beach umbrellas
Internet access
Pool waterfall
Exercise/lap pool
Japanese garden
Swimming nearby
Rooftop garden
Non-smoking rooms
Swimming pool
See all facilities

Review Highlights

Pros:
Clean facilities
Great views
Comfortable beds
Friendly staff
Cons:
No elevators
Noise from surroundings
Breakfast quality issues
High prices

Categories

Cleanliness
8.33
Generally clean with good hygiene standards, though some issues mentioned.
Service
8.8
Service is attentive and friendly, but some inconsistencies were noted.
Location
9.34
Excellent location with beautiful views and accessibility.
Room Quality
8.29
Comfortable rooms but some issues with room capacity and noise.
Amenities
8.82
Well-equipped amenities, though some guests felt certain features were lacking.
Value for Money
7.78
Mixed feelings on pricing versus quality of service.
Food and Beverage
7.83
Breakfast quality could improve; some guests faced issues during peak times.
Overall Experience
8.8
Overall a pleasant stay with beautiful surroundings and good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:12

Property Description

Luxurious Amenities
Hotel Santorini in Guatapé offers a sun terrace, swimming pool, garden, and bar, providing the perfect setting for a relaxing getaway.

Comfortable Accommodations
Each unit at the aparthotel is thoughtfully equipped with modern conveniences such as a flat-screen TV, safety deposit box, and private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Convenient Location
Located just 3 km from Piedra del Peñol and with full-day security, Hotel Santorini ensures a worry-free stay. The nearby José María Córdova International Airport makes traveling to and from the hotel a breeze.

Experience luxury and comfort at Hotel Santorini - book your stay now for an unforgettable experience.

Important information:

Please note that Children of all ages are allowed, in the property under the conditions which entail the following extra supplements:

- Children rates:

- Children 2 and under can stay for free.
- Children from 3 to 17 years old can stay for COP 50.000 per child per night.

Please note that for check-in a credit card and a photo ID is required. In case of a foreign tourist a passport is needed.This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for COP 60,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 802 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.8
A
Andres • solo_traveller • co
10
Pros:

Todo

Cons:

N/A

2026-06-18 • via Nuitee
L
Leidy laura • family_with_children • co
5
El hotel bonito
Pros:

Me gustó la piscina y el jacuzzi los meseros muy formales la comida muy rica.

Cons:

No me gustó que la atención para reservas es pésima demasiado difícil, no responden Instagram se tardan mucho, la habitación la puerta da mucho lío para abrir es compleja además estaba descargada, en la habitación no hay aire acondicionado, y en el restaurante no habia ni chocolate ni jugo le dan a uno el sobrante de las jarras.

2026-06-16 • via Nuitee
J
Juan David • couple • co
7
Pros:

La ubicación y vista son buenas

Cons:

-Algunas habitaciones se inundan cuando llueve

-El desayuno no inicia a las 7:30 como indican inicialmente sino las 8:00

-El hotel tiene demasiadas escaleras

-El precio para la calidad y comodidad es demasiado alto

2026-06-15 • via Nuitee
L
Luis Eliecer • solo_traveller • co
10
Pros:

La habitación y la atención

Cons:

Nada

2026-06-15 • via Nuitee
G
Gutiérrez Tamayo • couple • co
6
Agradable
Pros:

Área de piscina y jacuzzy , zona de comida y alimentación

Cons:

Se inundó la habitación

2026-06-15 • via Nuitee
S
Silvio Dario • solo_traveller • co
10
2026-06-13 • via Nuitee
P
pulgarin • solo_traveller • co
10
2026-06-13 • via Nuitee
T
Torres carcamo • couple • co
7
Muy comodo
Pros:

Excelente la ubicación del hotel ,
La atención del personal muy buena , sobre todo a la hora de tomar desayuno, la niña que nos atendió muy amable

Cons:

Que se les permita a otros huéspedes escuchar musica muy alta hasta muy tarde .

2026-06-13 • via Nuitee
B
Blanca • family_with_children • co
10
2026-06-12 • via Nuitee
R
Ricardo • family_with_children • co
9
Muy bueno
Cons:

La piscina es muyy pequeña

2026-06-12 • via Nuitee
R
Ramirez Fuentes • solo_traveller • mx
9
2026-06-06 • via Nuitee
D
dayana lisbeth • solo_traveller • co
8
2026-06-04 • via Nuitee
T
Tobon • solo_traveller • co
9
2026-05-28 • via Nuitee
C
Correa • couple • co
10
LA MEJOR EXPERIENCIA EN UN HOTEL CALIDAD,CONFORT, Y ATENCION
Pros:

PARA MI Y M I PAREJA FUE UNA DE LAS MEJORES EXPERIENCIAS VIVIDAS EN CUANTO A LA CALIDEZ DEL PERSONAL, LA ATENCION DEL HOTEL, LAS INSTALACIONES IMPECABLES, EL ASEO UNA DE LAS MEJORES COSAS QUE TIENE EL HOTEL, EL RESTAURANTE ESPECTACULAR, Y NI HABLAR DE LAS PERSONAS DE RECEPCION; CON LA MEJOR CALIDAD HUMANA QUE ME HE ENCONTRADO EN MI VIDA.
QUEDA MAS QUE RECOMENDADO

Cons:

EN ESTE PUNTO NO TENGO NADA QUE OPINAR

2026-05-25 • via Nuitee
M
mira ramirez • solo_traveller • co
10
2026-05-23 • via Nuitee
N
Natalia • couple • co
6
Pros:

Limpieza y ubicación

Cons:

Iluminación de la habitación

2026-05-22 • via Nuitee
C
Cortes • solo_traveller • co
5
Pros:

No hay ascensores y no tienen en cuenta q hay personas adultos mayores,para subir tantas escaleras,la piscina tiene unos filos q cortan cuando uno ingresa

Cons:

La picina es muy pequeña,y tiene los bordes q uno se corta

2026-05-22 • via Nuitee
V
Valentina • family_with_children • co
10
2026-05-20 • via Nuitee
V
valdes leon • solo_traveller • co
10
2026-05-19 • via Nuitee
A
Alex • couple • co
4
Pros:

La piscina y el jacuzzi muy lindo.

Cons:

La habitación sucia, no hay aire, nos pusieron abanico y el abanico me cortó el dedo 😭

2026-05-19 • via Nuitee