The York Hotel

Hotels
7.9 (1855 reviews)
1-3 St. Margarets Terrace , Weston-super-Mare , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room quality issues
Cold conditions
Inadequate amenities

Categories

Cleanliness
7.15
Rooms described as clean but some reports of cold and grubby conditions.
Service
8.65
Staff are mentioned frequently as friendly, accommodating, and helpful.
Location
9.15
Many reviews highlight great location, walking distance to attractions.
Room Quality
7.15
Mixed reviews: some rooms are comfortable, others are cold and outdated.
Amenities
7.65
Limited amenities mentioned; a request for room coffee machine noted.
Value for Money
7.65
Some value for breakfast, but certain complaints about quality of food.
Food and Beverage
7.65
Good food reported, but some experiences with cold breakfast noted.
Overall Experience
8.15
Overall positive sentiments but some areas for improvement widely recognized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:10

Property Description

Stunning Sea Views and Chic Wine Bar
Experience breathtaking sea views and unwind in the chic wine bar at The York Hotel, conveniently situated across from Weston Pier.

Panoramic Views and Home-Cooked Dining
Indulge in panoramic views of the bay from many rooms, along with the comfort of tea and coffee facilities. Enjoy traditional home-cooked meals at the stylish on-site restaurant with ever-changing menus.

Convenient Location and Nearby Attractions
Benefit from free Wi-Fi, proximity to Weston-super-Mare’s sandy beach, and easy access to shops, restaurants, and the Odeon cinema within a short walk. The hotel's location, just a 10-minute walk from the rail station, makes exploring the area a breeze.

Book your stay at The York Hotel now for a memorable seaside getaway!

Important information:

Please note that extra beds are not available. Only cots can be accommodated as extra into the rooms.

Please note that the restaurant is closed between Monday and Wednesday included until March 2020.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    People 5 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1855 reviews
Cleanliness: 7.15
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.15
A
Alex • solo_traveller • gb
8
2026-07-04 • via Nuitee
N
Nforbuh • solo_traveller • us
6
Pros:

Location. Staff, position of wardrobe and toilet, lay out of restaurant and bar.

Cons:

Lift, dirty carpet, very dusty windows, not been cleaned for years, .very old noisy fan

2026-07-04 • via Nuitee
S
Sally • solo_traveller • gb
8
2026-07-03 • via Nuitee
Z
zojo • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything

2026-07-02 • via Nuitee
G
gary • solo_traveller • gb
5
To hot
Pros:

Location

Cons:

No air conditioner no fan

2026-07-02 • via Nuitee
F
fryjennywatkins57 • Friends getaway • Bristol, England
10
Sunday carvery
Pros:

Arrived yesterday booked for x 6 Sunday carvery . Amazing will not be disappointed if you book . Lamb beef pork turkey and all the fresh veg . Will return

2026-06-29 • via Tripadvisor
H
HellyNelly • solo_traveller • gb
10
Pros:

On the sea front close to all amenities bed clean and comfortable. We did have a leak in the bathroom but was sorted ASAP

2026-06-29 • via Nuitee
H
Hayley • couple • gb
4
2026-06-28 • via Nuitee
M
mark • extended_group • gb
8
2026-06-28 • via Nuitee
Z
zojo2019 • Couples
2
AVOID AVOID AVOID
Pros:

At first we thought this was going to be a good stay for one night and pleased we could checked in early. The apparent Manager of the Hotel named Bee gave us two keys which should have been a red flag as there was no way these keys were for a secure room more like an HMO room key. Took the shoddy lift which creaked its way to 1st floor and when we saw the outside of the door we knew this was going to be a poor standard room but we did not expect the shock when we entered. It was absolutely gross, broken shades, wardrobe , disgusting shower with mold, yellow stains everywhere, hole in bathroom door looked like someone had punched it. NO air Conditioning or even a FAN during a heatwave in the room. Unable to open the windows for air. When we complained to booking.com they told us to speak with the manager. BEE WAS INCREDIBLY RUDE AND HOSTILE! We showed her the pictures and she said the room was fine but agreed to a free cancellation and refund. She shushed us too the side of the reception to check in a guest as we did the cancellation request on booking.com. This has to be the worse Hotel in all of the UK!!

2026-06-27 • via Tripadvisor
T
Tim • couple • gb
9
Very enjoyable. We have booked a return vist
Pros:

Location

2026-06-27 • via Nuitee
A
Alexandra • solo_traveller • gb
3
Large rooms and sea views, poor service and communications
Pros:

Large room with amazing views.

Cons:

Unfortunately the hotel doesn't serve breakfast before 9am which was useless. The ensuite was a good size but the shower was a basic electric shower over a bath, the ceiling was in a grim state. Management's communications are poor both in terms of grammar and timelines. They were pretty defensive too, rather than encouraging people to return. I spent a lot on the room, I thought it was poor value for money.

2026-06-23 • via Nuitee
J
justin • solo_traveller • gb
10
Pros:

Good location staff were lovely and hotel was very nice would stay there again

Cons:

Nothing to dislike

2026-06-23 • via Nuitee
D
David • couple • gb
8
For the time I was there it was comfortable
Pros:

I was only in there for a few hours really I had done the chase the sun bike ride and this was my over night but comfortable bed tea and coffee in the room and a very late check in proved to be very helpful

Cons:

Nothing really if I had to say anything it could do with a freshen up in the down season

2026-06-22 • via Nuitee
C
Chris • family_with_children • gb
7
2026-06-22 • via Nuitee
D
Dave • couple • gb
8
Very enjoyable stay
Pros:

Excellent location
Excellent foods freshly cooked food
Friendly, polite and helpful staff members
Spacious room

Cons:

Only bad thing the shower 🚿 was not powerful enough

2026-06-21 • via Nuitee
R
rebecca • couple • gb
10
Excellent value for money
Pros:

Close to the pier actually right opposite
Room was massive and had sea view beautiful room
Very comfy bed
Didn’t have breakfast but had a cheese and ham baguette which was beautiful and reasonable price

Cons:

N/A

2026-06-18 • via Nuitee
C
Caroline • solo_traveller • gb
10
2026-06-17 • via Nuitee
D
Deborah • couple • gb
8
Great place to stay
Pros:

Location handy for shops and pubs friendly staff lovely food comfy bed shower good

Cons:

Nothing

2026-06-17 • via Nuitee
S
Simon • solo_traveller • gb
6
Okay for one night. Would not have wanted to be there any longer
Pros:

Location was central.

Cons:

We had a room at back of building. No view and hotel,kitchen extractor fan running all night.

2026-06-16 • via Nuitee