The York Hotel

Hotels
7.9 (1802 reviews)
1-3 St. Margarets Terrace , Weston-super-Mare , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room quality issues
Cold conditions
Inadequate amenities

Categories

Cleanliness
7.15
Rooms described as clean but some reports of cold and grubby conditions.
Service
8.65
Staff are mentioned frequently as friendly, accommodating, and helpful.
Location
9.15
Many reviews highlight great location, walking distance to attractions.
Room Quality
7.15
Mixed reviews: some rooms are comfortable, others are cold and outdated.
Amenities
7.65
Limited amenities mentioned; a request for room coffee machine noted.
Value for Money
7.65
Some value for breakfast, but certain complaints about quality of food.
Food and Beverage
7.65
Good food reported, but some experiences with cold breakfast noted.
Overall Experience
8.15
Overall positive sentiments but some areas for improvement widely recognized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:10

Property Description

Stunning Sea Views and Chic Wine Bar
Experience breathtaking sea views and unwind in the chic wine bar at The York Hotel, conveniently situated across from Weston Pier.

Panoramic Views and Home-Cooked Dining
Indulge in panoramic views of the bay from many rooms, along with the comfort of tea and coffee facilities. Enjoy traditional home-cooked meals at the stylish on-site restaurant with ever-changing menus.

Convenient Location and Nearby Attractions
Benefit from free Wi-Fi, proximity to Weston-super-Mare’s sandy beach, and easy access to shops, restaurants, and the Odeon cinema within a short walk. The hotel's location, just a 10-minute walk from the rail station, makes exploring the area a breeze.

Book your stay at The York Hotel now for a memorable seaside getaway!

Important information:

Please note that extra beds are not available. Only cots can be accommodated as extra into the rooms.

Please note that the restaurant is closed between Monday and Wednesday included until March 2020.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    People 5 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1802 reviews
Cleanliness: 7.15
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.15
S
Steven extended_group gb
5
2026-05-22 via Nuitee
R
Rawlings solo_traveller gb
8
Nice place to stay, near the pier.
Pros:

I did nor have breakfast.The room was comfortable enough. The staff were friendly and very helpful.

Cons:

Breakfast was not included in the cost of the room.
There was no biscuits with the tea/coffee in the rooms.

2026-05-18 via Nuitee
S
Suzanne extended_group gb
9
We will be back.
Pros:

Bright and well maintained hotel right on the sea front. Tasty food at reasonable prices. Welcoming friendly staff went out of their way to accommodate our preferences.

Cons:

Translucent curtains on a bright sunny morning.

2026-05-18 via Nuitee
R
Richard solo_traveller gb
10
Pros:

Very Friendly Staff

2026-05-18 via Nuitee
L
Lynda couple gb
9
Lovely hotel
Pros:

Really close to everything the staff are amazing and super helpful they really go above and beyond. Our bed was comfortable and we had an amazing sea view.

Cons:

It’s only a personal preference issue and it is that there is no parking you do get a voucher for the multi storey car park when having breakfast which we did. We had no negatives about our stay in the hotel.

2026-05-18 via Nuitee
A
Andrew solo_traveller gb
6
Did the job for a one-night stay
Pros:

Location was spot-on!

Cons:

Bathroom fittings were very cheap and falling off!

2026-05-17 via Nuitee
K
Kenneth solo_traveller gb
10
Pros:

Lovely spacious room and very clean
Great breakfast
Good location close to the beach.
Would definitely recommend

Cons:

Unfortunately no entertainment, not sure if it’s because I stayed midweek, so was a little disappointed.

2026-05-17 via Nuitee
P
Philip solo_traveller gb
7
Ideal for my stay in WSM.
Pros:

Great location, excellent breakfast, very nice people.

Cons:

The shower not very good.

2026-05-15 via Nuitee
R
richard couple gb
7
Great Location on Beach Front, we had a side room with poor views, needs some freshning up.
Pros:

Location was Brilliant for Pier , Beach, Pubs and Eateries.

Cons:

Old and Dated Hotel with the need for some freshening up. Didn't eat at the Hotel but food looked OK.

2026-05-13 via Nuitee
K
Keith solo_traveller gb
8
Pros:

Staff were excellent, and the food was delicious..

Cons:

Shower unit was to small.

2026-05-13 via Nuitee
J
Julie couple us
7
Good value, but a bit run down.
Pros:

The staff were very friendly and helpful. The woman who checked us into our room on Friday 8 May was especially nice! The room was spacious and the location was great.

Cons:

The floor in the bathroom was very uneven and felt a bit unsafe. It was difficult to keep the shower head aimed correctly, as it kept dropping. The pillows were very flat.

2026-05-10 via Nuitee
L
Lucy solo_traveller gb
4
Pros:

The location and the staff who were helpful when we had issues.

Cons:

The cleanliness, beds and state of the rooms themselves. The first room we were given, had not been turned down. Went to the reception and this was rectified. However the second room had a broken window, and I found a pill on the floor. Felt the room was a little tired looking on the whole. Did not have time or the heart to complain again.

2026-05-10 via Nuitee
M
Mccarthy solo_traveller gb
5
Pros:

The location

Cons:

Two single beds pushed together to make double,
Mould on the ceiling
Shower broken
No glasses for drinks in the room
Or drinking water
Fridge would have been nice

2026-05-10 via Nuitee
M
Mark couple gb
3
Room was tired and dirty. Overall a poor experience.
Pros:

Our room had not been cleaned since the previous user, so unmade bed, dirty toilet, full bin, used cups etc. Were then allocated a different room. Room was tired and poorly maintained. Windows slammed if open, so we had to keep them closed. Shower pressure was awful. Won’t ever return.

Cons:

As above.

2026-05-10 via Nuitee
G
Gareth solo_traveller gb
9
2026-05-07 via Nuitee
J
Joe extended_group gb
7
Did what we needed
Pros:

Location was excellent, access was good parking was close.

2026-05-07 via Nuitee
D
Darren solo_traveller gb
10
Happy to stay here again and again
Pros:

Everytime I have stayed there the staff are very friendly

Cons:

There is nothing

2026-05-06 via Nuitee
M
Michelle couple gb
10
2026-05-05 via Nuitee
B
Brian solo_traveller gb
10
Pros:

When we arrived for our short weekend stay, we we're met by friendly staff.
Our room was spacious and clean with a sea view, service at the hotel was 1st class, as nothing was too much trouble.
We had a meal in the restaurant, which was cooked to perfection,
We would highly recommend the York hotel to anyone.
Many thanks to a very pleasant experience.
B Piper.

2026-05-05 via Nuitee
C
Craig couple gb
3
Awful, see above and photos attached
Pros:

Close to the beach/restaurants and pier etc

Cons:

The rooms we had had no resemblance to the photos on bookin.com,
The headroom was awful around the bed so be prepared to bang your head,
and the very low windows allowed everyone below to see right in and right up into the room,
Also our room stink of paint but for the life of me I couldn’t see anything in the room that had been repainted this decade, the chippies next door extractor fan blows chippy fat smell into the room,
Tv is tiny,
You wouldn’t operate the Shower door or turn the shower on/off buttons if you had any sort of arthritis or weak wrists,
Then there’s the questionable sticky substances on the floor around the bed,
I was walking round in my boxer shorts and Chelsea boots,
You couldn’t walk around the room barefooted,
Also the entrance hall floods when it rains and is slippery,
(no warning signs were put out)
this is a true and honest review, I have photos and video evidence to support my groans, I did ask for a 50% refund from the £108 per night paid as the room was basically a £50 a night room, to which I was refused, I genuinely wouldn’t stay there again,

2026-05-04 via Nuitee