TheClouth

Hotels
7.9 (460 reviews)
104 Niehler Straße , Cologne , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Business center
Heating
Pets allowed
Hiking
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cozy room
Simple check-in process
Good location
Cons:
Cleanliness issues
Poor breakfast value
Difficult navigation to the hotel

Categories

Cleanliness
6.98
Multiple reviews indicated issues with cleanliness, including hair on the bed and spider webs in the room.
Service
8.45
The check-in process was noted as simple and easy to follow, despite the lack of a traditional reception.
Location
8.99
Proximity to the city was highlighted positively in reviews.
Room Quality
7.94
Rooms were described as cozy but some guests felt they did not match the advertised larger size.
Amenities
8.47
The presence of amenities like a kettle was mentioned positively, but difficulties with check-in processes were noted.
Value for Money
7.43
There were comments regarding the breakfast pricing, suggesting that the value did not match the cost.
Food and Beverage
6.98
Breakfast was regarded as simple and not worth the price, causing dissatisfaction.
Overall Experience
7.95
General experience varied; some enjoyed their stay while issues with service and cleanliness impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:04

Property Description

City Views and Allergy-Free Environment
Koncept Hotel Josefine in Cologne offers stunning city views and an allergy-free environment, ensuring a comfortable stay for all guests. The rooms are equipped with modern amenities including a flat-screen TV, safety deposit box, and free WiFi. Some rooms even feature a private balcony for a touch of luxury.

Convenient Location for Sightseeing
Located just a short distance from major attractions such as Cologne Cathedral and the Musical Dome, guests can easily explore the city's landmarks. With Cologne Central Station nearby, transportation is a breeze for those looking to venture further.

Outdoor Activities and Cultural Sites
For outdoor enthusiasts, the hotel provides opportunities for hiking and cycling in the picturesque surroundings of Cologne. Additionally, cultural sites like Museum Ludwig and Romano-Germanic Museum are within a few kilometers, offering enriching experiences for guests.

Experience the perfect blend of comfort and convenience at Koncept Hotel Josefine. Book your stay now for an unforgettable Cologne getaway.

Important information:

Please note that there is no reception at this property. Check-in and check-out takes place at the check-in kiosk inside the property. Guests will receive check-in information via e-mail.

If you stay for three to seven nights, your room will be cleaned every second night, and you will receive a set of new towels if you wish. If you stay longer than 7 nights, we will clean your room once a week.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 460 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 7.95
J
Jutta couple de
10
Pros:

Super Lage, aehr schöne Einrichtung, Frühatüxk war gut

2026-07-25 via Nuitee
F
Fernandez extended_group de
9
Das Zimmerhotel war zentral und gemütlich. In der Nähe sind Cafés und Restaurants.
Pros:

Das Zimmer war sauber und gemütlich.
Check-in und Check-out einfach

Cons:

Das Bett war getrennt.

2026-07-24 via Nuitee
R
Roswitha couple de
8
Für unsere Köln-Aufenthalte werden wir immer das Clouth wählen.
Pros:

Großes Bett und schöne große Dusche

Cons:

Die Matratzen könnten mal getauscht werden. Sie schon etwas durchgelegen.

2026-07-23 via Nuitee
S
Samuel solo_traveller gb
10
2026-07-23 via Nuitee
T
Thomas couple de
6
2026-07-20 via Nuitee
S
Susanne couple de
8
Gerne wieder. Lage super.. super geschlafen
Pros:

Sehr gut, tolle Betten.. sehr sauber.. klimatisiert

Cons:

Als es dann Nachbarn gab, konnte man sie auch hören..

2026-07-19 via Nuitee
A
Alexander solo_traveller at
8
2026-07-19 via Nuitee
L
Laura solo_traveller de
9
Pros:

Tolles, stylisches und komfortabeles Hotel.

Cons:

Nur der Check-in nervt und der Eingang könnte besser beschriftet sein.

2026-07-17 via Nuitee
U
Ulf solo_traveller de
7
Pros:

Das Zimmer und die Dachterrasse waren super.

Cons:

Das Frühstück war nicht um 7 bereit sondern erst gegen 7:30-7:45 was für Termine danach sehr schlecht ist.

2026-07-17 via Nuitee
M
Michael solo_traveller de
8
Saubere Zimmer, TOP-Service, Zentral gelegen im ruhigen Teil von Köln-Nippes
Pros:

Große saubere Zimmer, ruhig aber zentral gelegen, sehr einfacher Zugang über die App.
Besonders Herausheben möchte ich das Hotelmanagement. Ich hatte meine Kopfhörer im Zimmer vergessen und es wurde schnell und unkompliziert dafür gesorgt, dass mir diese nach Hause geschickt wurden.

Cons:

Das digitale Tiefgaragenkonzept ist ein wenig umständlich zu durchschauen. Aber das ist ein minimaler Kritikpunkt.

2026-07-15 via Nuitee
J
Joachim solo_traveller de
7
Modernes Hotel mit Hindernissen
Pros:

Sauber, praktisch gelegen, angenehme Zimmergröße

Cons:

Das fast völlige Fehlen von Personal und das Öffnen der Türen mit dem Handy (für meine Mutter eine sehr nervige Herausforderung.

2026-07-14 via Nuitee
C
Chevon couple gb
1
I would not recommend this hotel to anyone that my honest opinion
Pros:

Nothing

Cons:

Avoid this hotel if you value customer service and honesty.

This was one of the worst hotel experiences I’ve had. Before and during our stay, calls and emails were either ignored or went unanswered, making it extremely frustrating to get any assistance.

There was no air conditioning, which made the room very uncomfortable. The lift was also out of order, so we had to climb three flights of stairs with our luggage. There were no staff available to help or even apologise for the inconvenience.

The Booking.com listing advertised a “city view,” but when we opened the curtains, we were looking directly into someone else’s property. This was nothing like what was advertised and felt very misleading.

The biggest disappointment was the complete lack of customer service. Whenever we tried to raise concerns, we felt ignored. On the occasions when someone did answer the phone, the conversation was unhelpful, and one call was ended abruptly. After that, our calls appeared to go unanswered when calling from the same number.

If something goes wrong during your stay, don’t expect your concerns to be taken seriously. The communication is poor, complaints are not handled professionally, and there seems to be no interest in resolving issues.

I would not recommend this hotel to anyone. There are far better places to stay where customers are treated with respect and concerns are dealt with properly.

2026-07-14 via Nuitee
A
Alexander couple de
10
Pros:

der moderne Style, die Gemütlichkeit, die Farben, der Ausblick, die Dachterasse.

Cons:

im Bad wurde es extrem nass beim duschen, da die Schutzwand sehr schmal war.

2026-07-13 via Nuitee
S
Stefan couple de
8
2026-07-13 via Nuitee
N
Nicole solo_traveller de
7
Pros:

Schöne Zimmer, sauber, moderne Führung ohne Personal

Cons:

Die Qualität vom Frühstück

2026-07-13 via Nuitee
L
Laszlo couple hu
10
Pros:

Fully automated check in process. I was amazed that all doors could be opened using our phones only.

2026-07-13 via Nuitee
B
Birgit solo_traveller fr
8
Leistung und Preis: perfektes Match !
2026-07-12 via Nuitee
J
Jörg solo_traveller de
8
2026-07-11 via Nuitee
M
Michael couple de
4
Eher nicht mehr.
Pros:

Lage

Cons:

Keine Klima! Bei dem Preis!

2026-07-11 via Nuitee
L
LIANG solo_traveller de
10
einfach simple gute Anbindung
Pros:

super Lage ! tolles Viertel

2026-07-11 via Nuitee