The Social House Nairobi, a Preferred Lifestyle Hotel

Hotels
9.8 (651 reviews)
154 James Gichuru Road , Nairobi , ke

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Well-located

Categories

Cleanliness
9.6
Well maintained and clean as mentioned in multiple reviews.
Service
10
Exceptional service highlighted in numerous reviews, with specific staff mentioned.
Location
10
Excellent location for social amenities and attractions as noted by guests.
Room Quality
9.6
Rooms are described as beautiful, comfy, and well-decorated.
Amenities
9.6
Amenities are noted as satisfactory with good options for dining.
Value for Money
9.6
Affordable pricing for the quality and services provided.
Food and Beverage
10
Food variety and quality received excellent feedback from guests.
Overall Experience
10
Overall experiences repeatedly described as exceptional and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:34

Property Description

Luxurious Accommodation with Top-notch Amenities
The Social House Nairobi offers a chic stay just minutes away from Nairobi National Museum. Enjoy the outdoor pool, fitness center, and lush garden during your stay. Benefit from room service, free WiFi, and a helpful concierge service.

Delicious Dining Options
Start your day with a hearty buffet or Full English/Irish breakfast. Savor African, American, and British cuisine at the on-site restaurant. Special dietary needs? Vegetarian and halal dishes are available upon request.

Convenient Location with Easy Access
Located near key attractions like Kenyatta International Conference Centre and Century Cinemax Junction, our hotel is perfect for both leisure and business travelers. Take advantage of the paid airport shuttle service for a hassle-free arrival and departure.

Book now for an unforgettable experience at The Social House Nairobi, a Preferred Lifestyle Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Location

Property Video

Guest Reviews

9.8
Based on 651 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
G
Georgina family_with_children gb
8
Great hotel in a lovely neighbourhood feel rather than downtown
Pros:

Breakfast was lovely outside, great options and worked for the whole family. Nice to have a garden and feel outdoors. Very nice rooms with balcony and great bathroom facilities. Very comfortable stay.
Top floor restaurant was lovely had to dine before 7pm due to kids rules, would be good to know in advance but had lovely meal.

Cons:

Were only given 3 beds for a family of 4 maybe it’s suppose to be 3 in a bed?? Asked about airport transfer and was told to just look online myself, no offer to assist, think it was just that particular member of reception as others seemed more willing to help with questions during stay. Great hotel but not sure they want kids as it’s a social meeting hub.

2026-08-15 via Nuitee
R
R4430RZmarinaj Family
10
Amazing stay!
Pros:

The staff was very very nice the service was exquisite, breakfast was great and the rooftop restaurant and bar was great, I would recommend anybody anytime to go and enjoy the Social house

2026-08-07 via Tripadvisor
S
sarahmQ9747KK Couples
10
I came for my breakfast here for the first time
Pros:

I had q lovely breakfast experience from the restaurant on the ground floor, it’s called THE OTHER ROOM. Everyone is warm and Sandra was the best!

2026-08-06 via Tripadvisor
M
mamuchb2026 Business
10
Room experience and restaurant.
Pros:

The room was nice. Loved the silent corner, very peaceful for productivity. However might be a little too cold and even when the room temperature system is adjusted or switched off, little to no change.

The TV is great, but would love it if I didn't have to screen share from my laptop to play music or a film. YouTube is an option but it does not work. Would appreciate if I could connect it from my phone instead of having to screenshare or cast everytime I want to watch something, which often lags and could be slow sometimes.

Loved The Other Room Restaurant. Perfect customer service and appetizing breakfast. They're promt in taking and delivering orders.

2026-08-06 via Tripadvisor
6
67hassans Couples
10
Stacation
Pros:

Very proffesional and understanding crew i.e tobias, debbie

2026-08-06 via Tripadvisor
W
W9285KYsallyb Solo travel Melbourne, Victoria
10
A very cool place to stay in Nairobi.
Pros:

The Social House is a fantastic place to stay. It has a very cool design and aesthetics throughout from the lobby to the restaurant and pool bar, The rooms are beautifully decorated and very comfortable an come with great robes and slippers. The staff were friendly and welcoming.

2026-08-05 via Tripadvisor
O
Osei couple us
8
Great
Pros:

Staff, extremely helpful and pleasant. Hotel was clean.

Cons:

AC did not always work and had issues with hot water

2026-08-05 via Nuitee
J
josephhA9132NV Friends getaway
10
Homey and friendly
Pros:

The Other Room restaurant and bar by the pool was lovely. Great staff, and good food. Egg omelettes every morning and fresh juices were just what we needed!

2026-08-04 via Tripadvisor
M
MLJ001 Friends getaway Sydney, New South Wales
10
10/10 experience
Pros:

A wonderful stay at The Social House. Rooms were comfortable and clean. The Other Room (restaurant) served a beautiful breakfast and staff were attentive. Highly recommended.

2026-08-04 via Tripadvisor
2
262sameerm Friends getaway
10
Delicious and comfortable
Pros:

Loved staying at the social house. The Other room was an excellent restaurant for breakfast, lunch and poolside drinks. Loretta was fantastic and took care of us. Highly recommended, would return again !

2026-08-04 via Tripadvisor
P
princec532 Solo travel
8
Top hotel, impeccable service
Pros:

Popped into the 5th Floor restaurant at Social House for a late light lunch and was welcomed by waitress/server Kutula..she recommended Chicken wings and a salad which I paired with low fat decaf latte. Food was fresh and tasty service was engaging without being intrusive..views from that floor are giving...highly recommended

2026-07-30 via Tripadvisor
T
tedys0n0 Business
10
Excellent experience
Pros:

Clean comfortable rooms,well organized amenities, great service and professional friendly staff, lovely ambience, unique meeting rooms,delious food , thanks for taking good care of me... perpetual and Pauline.

2026-07-30 via Tripadvisor
Z
Z1786NBmarkr Business
10
Excellent opportunity
Pros:

Excellent service good location and good atmosphere

2026-07-28 via Tripadvisor
8
86aletaw Business
10
Housekeeping review
Pros:

I was in the fourth floor and I really enjoyed the view from there . I also enjoyed interacting with the room attendants and the young lady who did the turndown service for me. They are so kind and lively too . I will come back soon! Thankyou!

2026-07-27 via Tripadvisor
R
R8286QWramont Couples
10
Wonderful stay In Nairobi
Pros:

Stayed at Social House In Nairobi. Lovely hotel to stay in. Comfortable rooms, great hot shower and friendly staff. Abigail made sure we had a wonderful stay. Their breakfast and coffee is amazing and Ester was very helpful. Thank you for a wonderful stay.

2026-07-25 via Tripadvisor
9
951margotv Couples Gold Coast, Queensland
10
Welcoming place to stay
Pros:

Beautiful modern hotel with very friendly helpful staff from check in onwards. Breakfast was amazing and Esther gave us wonderful service. The chef made omelettes were delicious. Highly recommend staying here.

2026-07-25 via Tripadvisor
4
416silat Business
10
Good service
Pros:

Good service and great team. Excellent team

2026-07-24 via Tripadvisor
7
792millyk Solo travel
10
Clean unique hotel in Nairobi!
Pros:

Clean unique rooms, very stylish deco, great room service, great housekeeping service,classy meeting rooms, clean bathrooms, great meals from all restaurant, great job Pauline and Perpetual

2026-07-22 via Tripadvisor
U
utibeabasie2024 Business
10
Great Experience at Social House, Kenya
Pros:

Great ambience, amazing and healthy food. Staff is wonderful as well, shout out to Benson and Tobias.

2026-07-20 via Tripadvisor
7
764simbarashem Business
10
Housekeeping
Pros:

I enjoy being in The Social House especially the kind staff members here including Perpetua who did and explained the turndown service to me and the breakfast service was amazing too.Asante sana!

2026-07-20 via Tripadvisor