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Facilities
Property facilities
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Game drive nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Top-notch Amenities
The Social House Nairobi offers a chic stay just minutes away from Nairobi National Museum. Enjoy the outdoor pool, fitness center, and lush garden during your stay. Benefit from room service, free WiFi, and a helpful concierge service.
Delicious Dining Options
Start your day with a hearty buffet or Full English/Irish breakfast. Savor African, American, and British cuisine at the on-site restaurant. Special dietary needs? Vegetarian and halal dishes are available upon request.
Convenient Location with Easy Access
Located near key attractions like Kenyatta International Conference Centre and Century Cinemax Junction, our hotel is perfect for both leisure and business travelers. Take advantage of the paid airport shuttle service for a hassle-free arrival and departure.
Book now for an unforgettable experience at The Social House Nairobi, a Preferred Lifestyle Hotel.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for US$75 per person per night when using an existing bed.
Children from 4 years old to 11 years old stay for US$75 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Had a girls date afternoon at Inca and the waitress by the name Ruth service was extremely excellent you should request for her on your next visit
The rooms
Check in and check out times
Staff was very nice and the place was very clean.
Its beautiful
Nothing
Brilliant team, super helpful and always professional at the front desk. Beautiful rooms and good food especially on the ground floor. Omelettes in the morning are not to be missed and the breakfast team are wonderful! I will definitely be back.
It’s a nice atmosphere i really liked it and thr food was amazing too also thr services where the best thank you
My friend and I were served Celstine G. She was so warm and so patient. We will definitely be back.
Staff were excellent and extremely helpful. Good breakfast choice. Choice of Hotel Restaurants was a bonus.
I was doing a lot of work from the hotel so would have preferred a bigger desk in the bedroom - minor personal issue oy.
Friendliness of the staff stood out. Lovely public spaces to hang out. Fun decor
I was served by Celestine G. She was patient with explaining the memu and very food at marketing the various services the rhe hotel offers. I will definitely be back
The location is at a good place, valet service, very nice.
Atmosphere was good, getting hotter as the evening wears on.
We had the pleasure of working with The Social House while coordinating accommodations and related logistics for a group attending our Summit in Nairobi, and I can honestly say they were excellent to work with from beginning to end.
What stood out most for me was their flexibility, responsiveness, and willingness to work with us through many moving parts without ever losing their professionalism or warmth. We had several rooming list changes, arrival and departure adjustments, early check in requests, late check out needs, visa support documentation, and accessibility considerations, and their team handled all of it with patience and grace.
They supported us with booking confirmations and vouchers needed for visa applications, accommodated multiple last minute updates to guest reservations, and remained responsive throughout. That level of support matters a lot when you are managing an international group and trying to make sure every detail lands well.
I also deeply appreciated how open they were in helping us think through accessibility needs for one of our guests. They engaged thoughtfully around room setup and practical adjustments, which showed care beyond standard hospitality.
On the experience side, the property itself is beautiful, calm, stylish, and full of character. The restaurant and shared spaces create a warm atmosphere that feels both relaxed and refined. We also engaged them around dinner and event related arrangements, and the team was solution oriented throughout.
What made the difference, though, was the human touch. This did not feel like a hotel simply processing a booking. It felt like a team that genuinely wanted to help us host well.
Special appreciation to the Grace, Emily, Gerald, Enock, Immaculate, Dorothy, who supported us so patiently and professionally through the process. The Social House gave us confidence, ease, and a strong sense that we were in good hands.
I would gladly work with them again and highly recommend them, especially for teams, groups, and organizations looking for a partner that combines great hospitality with real operational support.
So the room extremely small for two people and even for one person. Secured the room via expedia.com and then checking in they informed that there were extra feesinvolved in which I said I wasn’t happy. The girl said something to another girl and they said I needed to pay the good thing is there’s a really good brewery up the street but I would not recommend this hotel.
The food service is very fast and efficient, I didn’t wait more than 10mins to get my meal.
Great spot, clean and value for your time !
We came for lunch at the social house nairobi with my family at the other room, the service was 10/10, the meat plater with veg rice was out best.
What a lovely experience we had for my son's birthday lunch. The food was amazing, the washrooms were clean, we shall come again. Kudos to the team that served us.
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