The Social House Nairobi, a Preferred Lifestyle Hotel

Hotels
9.8 (628 reviews)
154 James Gichuru Road , Nairobi , ke

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Well-located

Categories

Cleanliness
9.6
Well maintained and clean as mentioned in multiple reviews.
Service
10
Exceptional service highlighted in numerous reviews, with specific staff mentioned.
Location
10
Excellent location for social amenities and attractions as noted by guests.
Room Quality
9.6
Rooms are described as beautiful, comfy, and well-decorated.
Amenities
9.6
Amenities are noted as satisfactory with good options for dining.
Value for Money
9.6
Affordable pricing for the quality and services provided.
Food and Beverage
10
Food variety and quality received excellent feedback from guests.
Overall Experience
10
Overall experiences repeatedly described as exceptional and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:34

Property Description

Luxurious Accommodation with Top-notch Amenities
The Social House Nairobi offers a chic stay just minutes away from Nairobi National Museum. Enjoy the outdoor pool, fitness center, and lush garden during your stay. Benefit from room service, free WiFi, and a helpful concierge service.

Delicious Dining Options
Start your day with a hearty buffet or Full English/Irish breakfast. Savor African, American, and British cuisine at the on-site restaurant. Special dietary needs? Vegetarian and halal dishes are available upon request.

Convenient Location with Easy Access
Located near key attractions like Kenyatta International Conference Centre and Century Cinemax Junction, our hotel is perfect for both leisure and business travelers. Take advantage of the paid airport shuttle service for a hassle-free arrival and departure.

Book now for an unforgettable experience at The Social House Nairobi, a Preferred Lifestyle Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$75 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 628 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
C
Claire solo_traveller us
10
2026-07-12 via Nuitee
B
Brownstew Family New York City, New York
10
Excellent!
Pros:

Excellent housing and service. The rooms look just like they do in the pictures. We loved the adjoining parents and kids rooms. Good location. Very well attended to. Staff very accomodating. Breakfast was delicious! Will stay here any time I return to Nairobi!

2026-07-11 via Tripadvisor
K
kaream2023 Business
10
Simply the Best!
Pros:

It was a great experience and Rose gave us exceptional service. I am definitely recommending Social House for all our company engagement.

2026-07-04 via Tripadvisor
E
Eric solo_traveller il
8
2026-07-01 via Nuitee
P
Papa_tim_ti Friends getaway Nairobi
10
Nairobi made easy
Pros:

Ive always had an amazing experience at The Social House. Abigail and Beautie made our group check In very easy. Their ease of requests from our group made our stay very homely. I can’t wait for the next group and seamless experience we will have.

2026-06-28 via Tripadvisor
M
Mariama extended_group us
9
Had an amazing. 4-night stay here
Pros:

The property is beautiful and exceptionally clean. The staff was amazing.

Cons:

N/A

2026-06-24 via Nuitee
P
P9559WNwinniew Business
10
Good
Pros:

I had a very good moments in a very cool place and room

2026-06-23 via Tripadvisor
N
nayyirahe Family
10
Amazing Stay
Pros:

Amazing room and atmosphere, very welcoming to all guests. Food was amazing; loved the cafe and would recommend the burger.

2026-06-20 via Tripadvisor
C
Curiosity48039944174 Business
10
Nairobi
Pros:

A great stay overall. The hotel is beautiful, cozy, and very homey, and that feeling carries all the way into the room. I loved the JIM and nearby running trail, which made it easy to stay active. The room was cozy and comfortable. Breakfast and service were great, and the ambience was excellent. Beautie, Shan, and Abigail were always friendly and great to talk to. I really appreciated the daily check-ins from Abigail to make sure my colleague and I were comfortable and well taken care of. I didn’t get the chance to try the other restaurants, but I’m looking forward to doing so next time. Highly recommend!

2026-06-19 via Tripadvisor
3
391lydiahk Friends getaway Lavington, Nairobi
10
Excellent service
Pros:

Had a girls date afternoon at Inca and the waitress by the name Ruth service was extremely excellent you should request for her on your next visit

2026-06-13 via Tripadvisor
V
Vital solo_traveller us
10
2026-06-10 via Nuitee
P
Pamela solo_traveller ug
6
Pros:

The rooms

Cons:

Check in and check out times

2026-06-09 via Nuitee
L
Lee solo_traveller us
9
Pros:

Staff was very nice and the place was very clean.

2026-06-08 via Nuitee
P
Phathu solo_traveller za
10
Amazing
Pros:

Its beautiful

Cons:

Nothing

2026-06-05 via Nuitee
E
Eszter solo_traveller us
8
2026-05-31 via Nuitee
A
Asser solo_traveller sa
8
2026-05-27 via Nuitee
S
Sightseer35489055225 Business Kuala Lumpur, Wilayah Persekutuan
10
Strongly recommended
Pros:

Brilliant team, super helpful and always professional at the front desk. Beautiful rooms and good food especially on the ground floor. Omelettes in the morning are not to be missed and the breakfast team are wonderful! I will definitely be back.

2026-05-25 via Tripadvisor
Z
Z7751LDolivias Business
10
Best experience
Pros:

It’s a nice atmosphere i really liked it and thr food was amazing too also thr services where the best thank you

2026-05-25 via Tripadvisor
A
amattae Business
10
Professionalism at it's peak.
Pros:

My friend and I were served Celstine G. She was so warm and so patient. We will definitely be back.

2026-05-21 via Tripadvisor
R
Richard extended_group gb
8
A great little hotel in a good position - Recommend
Pros:

Staff were excellent and extremely helpful. Good breakfast choice. Choice of Hotel Restaurants was a bonus.

Cons:

I was doing a lot of work from the hotel so would have preferred a bigger desk in the bedroom - minor personal issue oy.

2026-05-21 via Nuitee