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Facilities
Property facilities
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Fitness facilities
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Skiing
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Breakfast in the room
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Packed lunches
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Barber/beauty shop
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Table tennis
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Billiards
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Valet parking
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Kids' outdoor play equipment
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ATM/cash machine on site
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Lockers
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Pool with view
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Toilet with grab rails
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Indoor play area
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Ski school
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Emergency cord in bathroom
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Ski equipment hire on site
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Outdoor furniture
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Picnic area
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Sun umbrellas
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Fruits
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Outdoor fireplace
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Fence around pool
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Tennis equipment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation:
Experience luxury at its finest at Pearl Continental Hotel Malam Jabba. Indulge in our air-conditioned rooms equipped with modern amenities like a flat-screen TV and a safety deposit box.
Relaxing Leisure Activities:
Unwind at our hotel with a game of billiards or explore the scenic hiking trails nearby. Take advantage of our fitness centre to stay active during your stay.
Convenient Services:
Enjoy the convenience of room service, a 24-hour front desk, and luggage storage. Our friendly staff is always ready to assist you during your time at Pearl Continental Hotel Malam Jabba.
Book now for an unforgettable stay at Pearl Continental Hotel Malam Jabba, where luxury meets comfort.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
No internet access available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for US$20 per person per night when using an existing bed.
People no matter the age stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location ,staff n cleanliness
Nothing
Location, Restaurant and views.
Majority of staff greeted very well.
No any counter for tourists to know where to go and visit.
No brochures about Malam Jaba.
Best places to visit we knew from outsiders like zero point and couples of other places.
There is only one table that sells tickets for zip line and chair lift.
I would like to see more information and facilitation for tourist.
Breakfast was wonderful
Ala Carte dinner service was not satisfactory. The staff didn’t attended us in a decent and responsible manner.
Everything was mind-blowing The view , staff was very cooperative.. food was fresh and delicious everything was perfect...
Staff is very good.
The warmest environment in tbat temperature
Nothing
Amazing location
The food taste was average. Had dinner and breakfast, the taste needs to be improved significantly.
Great location with beautiful surroundings and a comfortable stay overall. As it was our first visit to Malam Jabba, PC was a good choice and provided a pleasant experience. The hotel is well maintained, and the atmosphere is relaxing for families.
A few small details prevented the stay from being truly memorable. As a Booking.com Genius Level 2 member, I was hoping to be offered a room with a better view if availability allowed. Breakfast was also disappointing. We arrived at 9:45 AM, despite service continuing until 10:45 AM, and several items had already run out or were cold. The quality of some breakfast items, particularly the cereals and fruit selection, could be improved. I also asked a waiter if a fresh paratha could be arranged, but he never returned, and we ended up having only toast and butter.
Location was way beautiful
The LED installed in room was with some preinstalled channels which i didn’t like personally , it should be upgraded to smart ones
The location is the best.
The view of the hotel and the outside area is amazing.
Room service is good.
The front desk staff is good.
The hotel is clean specially lobby restaurant and outer areas.
- Overall Rating
Misaligned Standards: Operates at a 3-star level despite advertising a 5-star rating.
- Food & Beverage:
Poor Quality & Illness: Food tasted below average and caused severe stomach illness for two days.
Low Value: Portion sizes were too small for the premium prices.
Disappointing Menu: Lacked high-end options like authentic Neapolitan pizzas or quality steaks. The pizza provided was poorly executed
- Restaurant Service
Inattentive Staff: Waitstaff were highly indifferent outside of buffet/Hi-tea hours, getting attention was difficult.
Slow Delivery: Food service was excessively slow, taking over 45 minutes for basic orders.
- Entertainment & Noise
Disruptive Live Music: The live singer frequently missed notes, and the speakers had excessive, uncomfortable bass.
Ambience Suggestion: Performance areas should be separated from peaceful dining. Elegant instrumental music (piano/flute) would better suit the beautiful location.
- Room & Amenities
Outdated Technology: Rooms feature basic, non-smart TVs. In 2026, guests expect smart streaming capabilities rather than standard TV channels.
Poor Architecture: No balconies or balcony sitting spaces exist for standard rooms; stunning nature views can only be enjoyed if you book an expensive suite.
- Maintenance & Hygien
Worn Fixtures: The iron, ironing board, and kettle were in poor, degraded condition.
Plumbing Issues: The bathroom basin clogged constantly, the water draining was weak and noisy, and the shower drain area lacked proper deep cleaning.
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