Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great food
Helpful staff
Cons:
Cleanliness issues
Expensive for the quality

Categories

Cleanliness
6.23
Sheets weren't that clean, and some areas were grotty.
Service
9.2
Very nice people and a perfect team led by chef Cassim.
Location
8.74
Very good location.
Room Quality
7.19
Standard for a traveler hotel but had cleanliness issues.
Amenities
7.72
Amenities were acceptable but nothing extraordinary.
Value for Money
6.68
Considered expensive for what was offered.
Food and Beverage
9.23
Excellent cuisine and perfect chef Cassim.
Overall Experience
8.2
Mostly a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:58

Property Description

Luxurious Outdoor Pool and Garden
Indulge in relaxation at O2 Ella with its inviting outdoor swimming pool surrounded by lush greenery. The garden and terrace provide a serene escape for guests to unwind and enjoy the natural beauty of Ella.

Delicious Dining Options
Satisfy your cravings at the on-site restaurant offering delectable Indian cuisine. Complete your dining experience with a refreshing drink at the hotel's bar. Enjoy a culinary journey without leaving the comfort of the property.

Convenient Amenities and Services
Experience top-notch hospitality with a 24-hour front desk, airport transfers, and complimentary WiFi available throughout the hotel. Whether you need assistance or connectivity, O2 Ella ensures a seamless stay for all guests.

Book your stay at O2 Ella now to enjoy a perfect blend of comfort and convenience in Ella.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 97 reviews
Cleanliness: 6.23
Service: 9.2
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 9.23
Overall Experience: 8.2
N
Natalie extended_group au
8
Great place for a short stay location
Pros:

It was in the heart of Ella and had all the necessary facilities you needed in a room

Cons:

It was a little tired, but for what we paid it was expected

2026-08-05 via Nuitee
R
Roberto extended_group us
5
Very disappointing
Pros:

Nothing but the central location

Cons:

They did not clean the room. Breakfast was terrible. The pool…. If that was a pool! Wi-Fi not working! Super expensive for what they offer

2026-08-03 via Nuitee
R
raphaelle solo_traveller fr
7
Pros:

L emplacement est top. L hôtel est sympa et bien équipé.

Cons:

Le bruit de la route et des klaxons tôt le matin sachant qu un groupe de jeunes avaient mis le bazar a 4h du mat dans l hôtel.

2026-08-02 via Nuitee
J
Jordi solo_traveller es
6
2026-08-02 via Nuitee
T
Tom family_with_children nl
8
Lekker dichtbij het centrum prima accommodatie om Ella te leren kennen.
Pros:

Lekker centraal in het dorp. Kamer prima geen poespas. Medewerkers zoals eigenlijk overal in Sri Lanka zorgzaam.

Cons:

Het was een beetje gedateerd.

2026-07-21 via Nuitee
S
STUART family_with_children gb
5
Location fine but everything else disappointing, especially as it wasn’t the cheapest place in town.
Pros:

Location near the strip with all of the bars and restaurants was great.

Cons:

Room quality was poor, showers pathetic, WiFi slower than dial up. Noisy door slamming during the nights.

2026-07-20 via Nuitee
L
lilsmurf couple gb
8
Great location, excellent value
Pros:

Hotel is centrally located, the staff are amazing, very friendly and polite from the moment we arrived. No lifts so a few steps to the top floors but not too bad. Rooms are clean and comfortable, if a little tired looking. The food we had was very tasty, the only problem was that the restaurant didn't open until 8pm which for us is a little late to eat (being old)

Cons:

The fact that it rained on our last morning 🤭

2026-01-30 via Nuitee
M
Miranda couple gb
8
Pros:

Staff incredibly friendly and attentive.
Room was spacious and clean.

Cons:

The location, very central, caused a lot of noise. Not the fault of the hotel though. It was all outside, especially stray dogs continually barking.
Perhaps if you stay longer than 1 night you get used to it.

2026-01-29 via Nuitee
M
Michael solo_traveller se
9
2026-01-18 via Nuitee
J
Joel couple au
10
2026-01-12 via Nuitee
T
Teresa couple gb
7
Ok
Pros:

Good location

Cons:

Constant drip from gutters all night and day

2026-01-12 via Nuitee
L
Lior solo_traveller us
6
It’s very basic but it’s clean and centrally located
Pros:

Location

2026-01-06 via Nuitee
S
sergi extended_group es
10
AMAZING STAY IN O2 hotel. We will not forget
Pros:

Very nice people. Prices is good for so much quality. Location is very good. Very food Cuisine, perfect chef Cassim and team is perfect.

Cons:

We liked all about the hotel.

2025-09-07 via Nuitee
S
Sally family_with_children gb
4
More a hostel than a hotel
Pros:

It was reasonably clean but def more of a traveller hotel.

Cons:

It was grotty in places. Our sheets weren't that clean. It was quite expensive for what if offered compared to other hotels in Sri Lanka. Also there was a festival with the speaker on a post outside our room. Went on til 2 am! And then started at 7 am.

2025-07-26 via Nuitee
M
Mieke family_with_children nl
4
De locatie was goed verder zou ik dit hotel niet aanraden.
Pros:

De locatie

Cons:

De prijs kwaliteit was niet in verhouding. Geen schone handdoeken, wc en wastafel verstopt.

2025-07-11 via Nuitee
V
Vijitha young couple lk
10
Exceptional
Pros:

Everything

Cons:

N/A

2025-05-24 via Nuitee
S
Siew group my
8
Great to stay here anyway
Pros:

The location is great. Right at the night bars street. Hotel staffs are friendly. The rooms are good in condition, spacious. Hot water available too.

Cons:

Need to climb up staircases to the room.

2025-05-14 via Nuitee
B
Balàzs young couple gb
9
Superb
Pros:

Very friendly and helpful staff.

Cons:

The wi-fi is not best, but its all right

2025-05-02 via Nuitee
R
Rajakaruna young couple lk
6
Pleasant
2025-03-25 via Nuitee
B
Bart solo traveller au
7
Good
2025-03-04 via Nuitee