Smartr Madrid Gran Via 47

Hotels
7.2 (9705 reviews)
47 Calle Gran Vía , Madrid , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Céntrico
Desayuno espectacular
Atención del personal
Cons:
Ruido insorportable
Descripciones engañosas
Limpieza deficiente

Categories

Cleanliness
5.78
Several mentions of poor cleanliness and maintenance, such as broken flooring and dirty bathrooms.
Service
8.75
General positive mentions of staff friendliness and attentiveness.
Location
9.29
Numerous reviews highlight the excellent location, being central and easily accessible.
Room Quality
5.24
Reviews indicate dissatisfaction with room size and quality not matching the photos.
Amenities
6.27
Some reviews mention amenities being old and inadequate.
Value for Money
6.73
Concerns raised about the value compared to the price paid, especially regarding room conditions.
Food and Beverage
8.28
Positive comments regarding breakfast and its quality.
Overall Experience
7.25
Mixed experiences with strong feelings of disappointment in room conditions, but some satisfaction with location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:32

Property Description

Central Location
Smartr Madrid Gran Via 47 offers a prime location just 500 metres from the heart of Madrid. Situated near Gran Via and Gran Via Metro Station, our guests have easy access to the city's main attractions.

Modern Amenities
Our sustainable apartments are equipped with free WiFi, a kitchen with essential appliances, a flat-screen TV, air conditioning, and comfortable bedding. Some units even feature a charming terrace for a relaxing stay.

Convenience and Service
Enjoy the convenience of a 24-hour front desk, a lift, and tour assistance during your stay. With a focus on guest satisfaction, we provide a seamless experience for all travelers.

Book your stay at Smartr Madrid Gran Via 47 for a memorable and hassle-free visit to Madrid.

Important information:

Please note that pets will incur an additional charge of EUR 30 per stay.

Please note that a maximum of 1 pet with a maximum weight of 25 kg is allowed per apartment.

This establishment does not include daily cleaning in the apartments. A cleaning service is available upon request at an additional charge of EUR 15.

A deep cleaning service is available free of charge for stays longer than 6 days. Additional cleaning services are available upon request for an additional charge.

Breakfast is offered at Gran Vía, 42 (SmartRental Collection Gran Vía Centric), 3 minutes away from the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 36 per day.

Location

Guest Reviews

7.2
Based on 9705 reviews
Cleanliness: 5.78
Service: 8.75
Location: 9.29
Room Quality: 5.24
Amenities: 6.27
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.25
J
Juan couple ve
10
2026-07-25 via Nuitee
C
CECILIA solo_traveller ar
7
Estudio pequeño y con pocos accesorios p limoieza
Pros:

la ubicación en plena Gran Via

Cons:

no dejaron ningún elemento de limpieza para lavar tazas ni recoger agua caída en el piso. Si bien la info ha laba de la superficie, me pareció muy chico. El equipo de refrigeración no funcionaba correctamente.

2026-07-25 via Nuitee
S
Sazzadul Haque solo_traveller bd
8
Pros:

room was ok, location was great , front desk service also ok

Cons:

breakfast at another building is really tough so they need to arrange breakfast at own building

2026-07-25 via Nuitee
T
Thomas solo_traveller es
1
Pros:

La ubicación

Cons:

La habitación estaba en muy mal estado.
Salía olor a heces del baño y tuvimos que cambiarnos de habitación.

2026-07-25 via Nuitee
S
Sbiti solo_traveller ma
9
Sbiti com
Pros:

L'aimabilité du personnel ,le service etl'emplacement de l hôtel .

Cons:

Rien

2026-07-25 via Nuitee
I
Irene couple es
10
Pros:

La cercanía al centro.

2026-07-25 via Nuitee
J
Julio solo_traveller es
8
2026-07-24 via Nuitee
Y
Yesmaril solo_traveller pa
1
2026-07-24 via Nuitee
I
Irene Aída couple ar
8
Para una noche está bien
Pros:

La ubicación

Cons:

Muy pequeño

2026-07-24 via Nuitee
P
pisis solo_traveller ar
9
agradable, cerca de todos lados en la
Pros:

La cercanía a todos los puntos turísticos de la ciudad.

Cons:

Falta de limpieza de la habitación si la estadía no es igual a 5 días o más.

2026-07-24 via Nuitee
J
jose couple es
6
2026-07-24 via Nuitee
P
pisis solo_traveller ar
9
Agradable, cerca de todo en la
Pros:

La ubicación.
La limpieza
Algunas de las habitaciones que me han tocado, cómodas.

Cons:

No hay servicio de limpieza si la estadía no es de 5 días o más.
Me tocó una habitación que tenía una pérdida de agua justo sobre el inodoro y cuando me cambiaron de habitación me dieron otra que no era de la misma categoría que la que tenía.
Si bien me ofrecieron dejar mis pertenencias en recepción hasta que terminen de limpiar otra, preferí quedarme donde estaba. O sea, valoro la buena voluntad del personal.

2026-07-24 via Nuitee
W
winklecr solo_traveller es
9
Estancia buena
Pros:

Personal muy amable. El apartamento de buen tamaño. Parece que han puesto inmobiliaria nueva. Todo muy limpio. Aceptan perros

Cons:

Podrían poner jabón para lavar la vajilla y alguna toalla de cocina.

2026-07-23 via Nuitee
H
Herrero Romeo solo_traveller es
9
2026-07-23 via Nuitee
C
Cristina couple es
8
2026-07-23 via Nuitee
M
Mahjoub solo_traveller ma
3
2026-07-23 via Nuitee
L
Lucía A.V. solo_traveller es
7
2026-07-23 via Nuitee
M
María Teresa solo_traveller es
7
Bien ubicado
Pros:

Me gustó la ubicación , la limpieza y se duerme bien

Cons:

No me gustó q no nos dejaran pasar hasta las 3 cuando llegamos a las 10 y al día siguiente a las 11 teníamos q estar fuera y nos volvíamos a las 8 tú imos q estar horas dando vueltas sin poder descansar no tiene baños no siquiera para cuando tienes q dejar maletas

2026-07-23 via Nuitee
S
Sandro Omar solo_traveller es
10
Pros:

La ubicación es inmejorable y precio es bastante más bajo que el de otros alojamientos de la misma zona.

Cons:

No hay nada que me disgustara.

2026-07-23 via Nuitee
K
Khalid solo_traveller ma
10
2026-07-23 via Nuitee