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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Heating
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Family rooms
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Pets allowed
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Darts
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Kid meals
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Charming Victorian Elegance
Experience a stay like no other at the Pinegrove Hotel, a delightful independent hotel housed in a stunning Victorian building. Original Features Abound
Marvel at the impressive original features while enjoying modern comforts in each room, complete with a desk, TV, and private bathroom. Delicious Breakfast Options
Start your day right with a hearty Full English/Irish breakfast before heading out to explore Carlisle city centre and beyond. Book your stay now to create unforgettable memories at the Pinegrove Hotel.
Please note that group bookings of over GBP 1000 are required to pay a 50 per cent nonrefundable deposit to be paid within 48 hours of booking.
Please note that pets will incur an additional charge of £15.00 per night per pet.
Free parking offered for a single car, please provide vehicle and license number after reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
charm and character property
dated and requires updating which has already started room by room.
Nothing. Maybe the towels, had there been an opportunity to use them. They looked new and clean. The bed was tolerably comfortable and the linens were clean. The Internet worked.
Had to argue to get the room on the ground floor that had been specifically promised. The room was minute, badly lit, had little furniture....not even a chair... and no comforts. No soap. The shower cubicle was large enough for a midget and appeared both grubby and dangerous. I couldn't bring myself to use it. The area of town was horrific. Most things appeared to have closed down or were boarded and shuttered, presumably against crime.
Had this been for more than a quick overnight stay I would have refused to stay.
The location was handy with a pub across the road. Good driving access to tourist locations.
Our beds were memory foam, at first comfy, but by morning they were not. Probably the worst beds we'd slept on during our 3 week roadtrip through England. Bathroom was very tiny as well. A fan for summer nights and iron would be useful.
The staff were very helpful, changing our room to ground floor due to Mike's bad leg. The room was clean with comfortable bed. A good selection for breakfast including a full cooked English breakfast.
The property is old but has some charm left of years gone by.
Nice place, very kind and friendly staff. We arrived 10pm and were still able to get our obligatory pint of milk 🥰 For free 🥰 Thank you
The other guests were a mixture of people with mental health problems, recently released from prison and a whole host of issues which make them not safe to be around children.
Manager welcoming
Decor very dated, public areas need a deep clean, breakfast was ok, chef needs to wear a clean jacket or apron if going to be taking the food order.
Breakfast is excellent cooked by a hard working Hotel employee who does all kinds of jobs...the man is rushed off his feet..!
Comfortable however basic room
Basic room, location meant a walk to eat and drink
The owner /staff were lovely, very welcoming and friendly. They would go out of their way if we needed anything. The character of the building with a beautiful decorative glass stained window.
The bed was very comfortable and our room en suite was very spacious and very clean.
The breakfast was very nice too.
We have no issues at all.
The staff were friendly and tried their best. We requested an accessible room for a disabled relative and they were going to put us on first floor. with no lift. They did change this but room was not suitable for a disabled person. It had bath not shower and the door could not fit a wheelchair. Breakfast was good.
Facilities for disable. IT stated they had these when clearly they did not
Dobra lokalizacja i miły personel
Byliśmy pogryzieni przez coś po przespanej nocy
Nothing.
Absolutely everything. The place was dirty and stunk. The guy behind the bar was good, very friendly and cheerful but others we saw were miserable. This was like "One flew over the cuckoo's nest", people bouncing in and out and hanging about outside looking drunk or out of their face. Avoid and book the Ibis in the centre for a great location.
The owner and the staff were excellent and couldn't do enough to help.
Nothing
The beds were clean aswere the towels
The hotel
Exceptional value for money - quiet location but only 15 minute walk to rail station and town centre - Room clean & tidy - excellent breakfast - staff very friendly & helpful with directions to other locations - close to Racecourse which is a great advantage - plenty of parking spaces. All in all a very good overnight stay was had and will return again.
There was nothing that was not suitable - everything was found to be excellent
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