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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Heating
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Family rooms
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Pets allowed
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Darts
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Kid meals
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Charming Victorian Elegance
Experience a stay like no other at the Pinegrove Hotel, a delightful independent hotel housed in a stunning Victorian building. Original Features Abound
Marvel at the impressive original features while enjoying modern comforts in each room, complete with a desk, TV, and private bathroom. Delicious Breakfast Options
Start your day right with a hearty Full English/Irish breakfast before heading out to explore Carlisle city centre and beyond. Book your stay now to create unforgettable memories at the Pinegrove Hotel.
Please note that group bookings of over GBP 1000 are required to pay a 50 per cent nonrefundable deposit to be paid within 48 hours of booking.
Please note that pets will incur an additional charge of £15.00 per night per pet.
Free parking offered for a single car, please provide vehicle and license number after reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Staff friendly nice and clean rooms and close to motorway
Nothing not to dislike Good breakfast and excellent value for money
Schönes altes Haus an zentraler Lage.
Es war überall im Haus Wasserprobleme, so dass die Tapeten Blattern warfen. Das Frühstück war in Ordnung, hätte aber auch besser sein können.
The welcome was brilliant and the staff very friendly
As we arrived late due to traffic hold ups there was no facilities to have food as we had children that needed something to eat
The manager did recommend the pub opposite but the were not serving.
Very clean and suited to all types of travellers
Breakfast was what you made it, convivial host, relaxing
It was excalty what we needed for a one night stay, decent breakfast, staff were so so friendly. It could have been cleaner but wasn't awful and did us for the night.
Could have been a bit cleaner
There was part of the ceiling missing in the dining room which put me off my breakfast as you could see beams and cobwebs from there. Also the rooms needed very much updating, so basic , even where the kettle was there were stains of tea or coffee drips. The bathroom, well where do I start, there was a hand written note on the wall about how to use the shower. Strange smell when you walk in.
The sheets were clean and the bed soft that's all
The breakfast was lovely and they asked if the dogs was hungry so gave them a sausage each gow nice was that
Nothing
Everything, the place smelt bad, the rooms were very dated with a lot of mould and the carpet looked like it had been dug up by a beast of some sort. Actually left a couple hours after we booked in just couldn't lay in the beds and after reading more.reviews online decided that we can't stay there,.also my.son kept saying I don't have a good feeling about his place, wasn't going to expose him to a night of worrying either.
Location was great for our overnight stop . Beds were comfortable
Very tired rooms lots of damp patches everywhere and black mould in the bathroom.
Breakfast was ok as long as you wanted the dust from the bottom of the cereal .
charm and character property
dated and requires updating which has already started room by room.
Nothing. Maybe the towels, had there been an opportunity to use them. They looked new and clean. The bed was tolerably comfortable and the linens were clean. The Internet worked.
Had to argue to get the room on the ground floor that had been specifically promised. The room was minute, badly lit, had little furniture....not even a chair... and no comforts. No soap. The shower cubicle was large enough for a midget and appeared both grubby and dangerous. I couldn't bring myself to use it. The area of town was horrific. Most things appeared to have closed down or were boarded and shuttered, presumably against crime.
Had this been for more than a quick overnight stay I would have refused to stay.
The location was handy with a pub across the road. Good driving access to tourist locations.
Our beds were memory foam, at first comfy, but by morning they were not. Probably the worst beds we'd slept on during our 3 week roadtrip through England. Bathroom was very tiny as well. A fan for summer nights and iron would be useful.
WTF… It’s like being transported back to the 1960s only with everything falling apart and a serious hygiene disaster thrown in. I’ve stayed in some pretty ropey hotels over the years, but this one really takes the biscuit.
Avoid at all costs. If I could give it zero stars, I would. Absolutely dire in every possible way.
The staff were very helpful, changing our room to ground floor due to Mike's bad leg. The room was clean with comfortable bed. A good selection for breakfast including a full cooked English breakfast.
The property is old but has some charm left of years gone by.
The other guests were a mixture of people with mental health problems, recently released from prison and a whole host of issues which make them not safe to be around children.
Nice place, very kind and friendly staff. We arrived 10pm and were still able to get our obligatory pint of milk 🥰 For free 🥰 Thank you
Manager welcoming
Decor very dated, public areas need a deep clean, breakfast was ok, chef needs to wear a clean jacket or apron if going to be taking the food order.
Breakfast is excellent cooked by a hard working Hotel employee who does all kinds of jobs...the man is rushed off his feet..!
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