Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Inconsistent service at breakfast
Some areas lacking cleanliness

Categories

Cleanliness
8.7
The reviews did not directly mention cleanliness, but the overall quality seems standard for a hotel of this tier.
Service
10
Positive feedback regarding staff interactions and service throughout the stay.
Location
10
Highly praised for being centrally located and walkable to main attractions.
Room Quality
9.7
Rooms were described as modern and comfortable with excellent amenities.
Amenities
9.7
The hotel offers high-quality amenities such as a spa and great breakfast options.
Value for Money
9.2
The experience aligns with luxury hospitality expectations, standard for price range.
Food and Beverage
8.7
Breakfast options received good reviews, though some complaints about service.
Overall Experience
10
Reviews reflect a generally excellent experience, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:53

Property Description

Luxurious Accommodation
Experience ultimate luxury at Four Seasons Hotel Madrid, located just 500 metres from Gran Via Metro Station. This 5-star hotel boasts a bar, private parking, room service, and free WiFi. Some rooms offer stunning city views and all rooms feature private bathrooms for your convenience.

Exceptional Facilities
Indulge in the spa and wellness centre's indoor pool, fitness centre, hot tub, and terrace. Whether you're looking to relax or stay active, this hotel has everything you need for a perfect stay.

Culinary Delights
Savor a variety of cuisines at the on-site restaurant, from Mediterranean to local and Asian dishes. Special dietary requests such as vegetarian, vegan, and gluten-free options are also available upon request.

Book now at Four Seasons Hotel Madrid for a truly unforgettable experience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.5
Based on 535 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
A
Ana • couple • us
10
2026-07-08 • via Nuitee
A
Asma • couple • sa
10
Pros:

The friendliness of staff and the location

2026-07-07 • via Nuitee
S
SFlemingGSO • Family • Greensboro, North Carolina
10
Exceptional First Four Seasons Experience
Pros:

This was our first stay at a Four Seasons property, and it completely exceeded our expectations. The hotel itself is beautiful, impeccably clean, and perfectly located for exploring Madrid, but what truly makes this property exceptional is the staff. Every person we encountered was warm, professional, and genuinely committed to making our stay memorable. Pablo, Claudia, and Javier were especially outstanding and deserve special recognition. The service consistently went above and beyond. Our son is a huge soccer fan, and the staff surprised him with Real Madrid caps and even delivered his favorite donuts to our room after breakfast on our last day. The breakfast buffet was one of the best we've experienced, with an incredible variety of fresh, high-quality options and attentive service each morning. We also had dinner at Dani's on our first night, and it was an excellent start to our stay. From the smooth check-in process, to the breakfast team, to the staff who helped us hail taxis and made sure we connected with our airport transfer, everyone was helpful, kind, and friendly. If you're looking for a luxury hotel in Madrid where the service truly lives up to the reputation, I highly recommend Four Seasons Madrid.

2026-07-05 • via Tripadvisor
E
Eduardo • couple • br
10
2026-07-04 • via Nuitee
H
HIDEO • couple • jp
8
2026-07-04 • via Nuitee
F
Fábio • family_with_children • br
10
Perfeito
Pros:

Conforto è limpeza

2026-07-03 • via Nuitee
N
Navrodri • Family • Puerto Vallarta
10
MVP Hotel In Madrid
Pros:

This hotel couldn't be located in a better area of Madrid. The atmosphere is niche, silent, and spectacular. It's, of course, a luxury hotel, but you definitely get what you paid for. Everything upon arrival was perfect, from the bellboys who helped us with our luggage to the room itself. Once we entered the room, we were greeted with a variety of amenities, including the best cheesecake I've ever had and some sweet fruit. The best part of all was that the concierge recommended a list of new restaurants we needed to go to, and, of course, with the hotel's available driver in a luxurious car. Overall amazing experience, and will always be my go-to hotel when coming to Madrid. I've stayed at this hotel 4 times and have always had a 10/10 experience.

2026-06-30 • via Tripadvisor
D
Daryoush • solo_traveller • ca
9
2026-06-29 • via Nuitee
N
Nieves • couple • es
9
2026-06-29 • via Nuitee
S
Santiago • family_with_children • co
10
2026-06-24 • via Nuitee
S
Santiago • couple • co
10
2026-06-24 • via Nuitee
E
Evgeniya • family_with_children • es
10
2026-06-20 • via Nuitee
K
Khaled • solo_traveller • eg
10
2026-06-19 • via Nuitee
M
mohamed • solo_traveller • ma
8
2026-06-19 • via Nuitee
A
Alexandru • extended_group • ro
1
2026-06-13 • via Nuitee
A
AlgoSibarita • Solo travel • Spain
10
Outstanding Service
Pros:

I was staying in another hotel, but I needed a proper breakfast, a nice place to sit, quiet and with good service. Thankfully, I came here.
Service was superb (as you would expect in this kind of place), especially thanks to Gem and Alvaro. The kind of staff that goes the extra mile to make you feel welcome and appreciated as a client. I hope her wedding went well!

The view from the terrace is such a plus. I'll definitely come back on my next trip to Madrid!

2026-06-06 • via Tripadvisor
D
Darko • solo_traveller • hr
10
2026-06-06 • via Nuitee
G
Giulia • couple • it
10
2026-06-02 • via Nuitee
M
mohammed • solo_traveller • ae
1
I never got to to tell this far
Pros:

Worse experience everrr they were so rude and asking for cash payment

Cons:

Everything

2026-06-02 • via Nuitee
F
Freeman • couple • gb
10
Amazing
Pros:

Overly helpful

2026-05-31 • via Nuitee