Citybox Tallinn City Center

Hotels
8.9 (20000 reviews)
Laeva 1 , Tallinn , ee

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean common areas
Helpful staff
Spacious bathrooms
Cons:
Cleanliness issues
Breakfast quality
Limited amenities

Categories

Cleanliness
8.19
Multiple mentions of cleanliness issues, including unclean rooms and linen.
Service
9.66
Staff praised for being wonderful, though some reviews indicate mixed experiences.
Location
9.7
Strong positive sentiment regarding proximity to attractions and amenities.
Room Quality
8.65
Rooms generally functional and spacious, but some complaints about size and cleanliness.
Amenities
9.18
Amenities are generally appreciated, except for issues with the bar and kitchen.
Value for Money
9.14
Good value mentioned, but with some exceptions regarding the quality of breakfast.
Food and Beverage
7.69
Negative comments on breakfast offerings and service, affecting overall perception.
Overall Experience
8.96
Mixed experiences overall, with both significant positives and notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:32

Property Description

Convenient Location
Citybox Tallinn City Center is perfectly situated in the Porto Franco Harbour Complex, just a stone's throw away from the Old Town, Roterman Quarter, and Viru Shopping Centre.

Modern and Functional Rooms
Each room at Citybox Tallinn City Center features a private bathroom, desk, chair, and WiFi. For added comfort, some rooms also boast cozy window seating, providing a relaxing spot to unwind after a day of exploring the city.

Communal Kitchen
Guests can enjoy the convenience of a communal kitchen equipped with a microwave, fridge, and water boiler, perfect for preparing quick meals or enjoying a hot cup of coffee.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Citybox Tallinn City Center now!

Important information:

When booking more than 8 rooms, please note that different conditions may apply.

When traveling with pets, please note that one pet per room is allowed, with an extra charge of EUR 15 per pet per stay.

This property offers self-check-in only.

Cleaning service is offered every week.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests need to provide a valid ID and credit card at check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 20000 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 7.69
Overall Experience: 8.96
J
Jani couple fi
9
2026-06-13 via Nuitee
L
Liene couple lv
10
Excellent hotel for an excellent price.
Pros:

Clean, modern, comfortable for an unbeatable price and in a perfect location. In Tallinn we always stay here. Cheap parking very close to the hotel.

2026-06-13 via Nuitee
B
Bartosz solo_traveller pl
10
Simply perfect, absolutely great!
Pros:

Clean, modern, luggage storage, access to various amenities. Hotel is in superior location.

2026-06-13 via Nuitee
J
Janis solo_traveller lv
2
2026-06-13 via Nuitee
A
Alexios couple fi
1
Τραγικη. Η χειροτερη εμπειρια που ειχαμε.
Pros:

Δεν μου αρεσε τιποτα. Το χειροτερο ξενοδοχειο που εχω μεινει ποτε.

Cons:

Το ξενοδοχειο δεν εχει ρεσεψιον με αποτελεσμα να ειναι ολα παρα πολυ δυσκολα. Δε βρηκαμε ουτε ενα μπουκαλακι νερο και ηπιαμε απο τη βρυση του μπανιου το οποιο ξεχυλιζε και μαζευαμε τα νερα μεχρι το πρωι ενω δεν ειχε ουτε ενα πατακι.

Λενε ψεμματα για την τοποθεσια τους. Το ξενοδοχειο δεν ειναι στο κεντρο της πολης αλλα στο λιμανι.

Δεν εχουνε ξενοδοχειακο πρωινο. Εχουνε ενα μενου με 4 πιατα που αναγκάζεσαι να φας κατι απο αυτα εστω και αν δε σου αρεσει. Παραγγειλαμε μεσα στα νευρα μια ομελετα , το μισο πιατο ητανε μαρουλι και οταν ζητησα μια φετα ψωμι εξτρα μου τη χρεωσανε 1 ευρω. Τελικα φαγαμε πρωινο εκτος ξενοδοχειου.

Ολα αυτα σε ξενοδοχειο που πληρωσαμε 210 ευρω το βραδυ.

Καλο κλεισιμο ευχομαι

2026-06-13 via Nuitee
L
Lomarang extended_group es
8
Resultón, sin más.
Pros:

Estaba todo limpio y muy organizado, y había zonas comunes que estaban muy bien

Cons:

Como su nombre indica, son como cajas las habitaciones. Espacio super justo, sin armario ni nada por el estilo. Dormir, ducharte y poco más, Si te gusta que haya personas que te atiendan y habitaciones cómodas busca otro lugar. El que viene aquí ya sabe lo que hay.

2026-06-13 via Nuitee
S
sirkku solo_traveller fi
8
ensimmäinen yö
Pros:

hinta

Cons:

kylpypyyhkeitä kovin vähän

2026-06-13 via Nuitee
N
Nikita Anistratov couple lv
8
2026-06-13 via Nuitee
G
Göknur solo_traveller tr
7
2026-06-13 via Nuitee
S
sirkku solo_traveller fi
8
ensimmäinen yöpyminen
Cons:

kylpypyyhkeitä hyvin vähän

2026-06-13 via Nuitee
Никитин solo_traveller ee
10
2026-06-12 via Nuitee
L
Lai Cheng couple mo
8
簡約潔淨,提供微波爐碗碟,還有乒乓球桌,離老城區不遠,步行可到,靠近購物中心
Pros:

簡約潔淨,提供微波爐碗碟,還有乒乓球桌,離老城區不遠,步行可到,靠近購物中心,可寄存行李

Cons:

規定必須下午3時後才可入住,但可寄存行李

2026-06-12 via Nuitee
J
Justyna couple pl
8
Polecamy na city break
Pros:

Idealna lokalizacja: kilka kroków od terminalu promowego do Helsinek i równie blisko starego miasta. Niedrogi parking podziemny, duży wybór śniadaniowni w pobliżu i niewygórowana opłata za psa to dodatkowe plusy.

Cons:

Hotel nastawiony jest na absolutne minimum – brak telewizora w pokoju, sprzątanie tylko co trzy dni, a kosmetyki w łazience są z niższej półki.

2026-06-12 via Nuitee
M
Matiss solo_traveller lv
9
2026-06-12 via Nuitee
H
Hele-Riin solo_traveller ee
9
Near by port, contact free check in
Pros:

Near by port and city center. Room was clean and had big window with sitting area. Curtains where thick enough to mute the citylights when needed. Check out was very easy - took just secondsI:)

Cons:

It was bit confusing how to get in at night as the hotel entrence door was locked and check in automats where inside. Maybe there should be somekind of information out for late check in.

2026-06-12 via Nuitee
K
Karina couple ee
8
2026-06-12 via Nuitee
K
Kunstwerk solo_traveller de
9
Pros:

Lage, Ausstattung

Cons:

Keine Möglichkeit ein Fenster zu öffnen

2026-06-12 via Nuitee
P
Pekka solo_traveller fi
8
2026-06-12 via Nuitee
E
Elizabeth solo_traveller gb
9
Great short stay
Pros:

Close to town and to port , ideal for both

Cons:

The shower was good but caused a flood of the whole shower room….there was a mop to clear it up

2026-06-12 via Nuitee
D
David couple hu
8
2026-06-11 via Nuitee