Hyatt House Chicago Medical/University District

Hotels
Hyatt House
8.7 (1291 reviews)
1835 West Harrison Street, Building B , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Affordable rates
Varied breakfast options
Cons:
Cleanliness issues
No bathtub in some rooms
Poor customer service in responding to messages

Categories

Cleanliness
7.7
Mixed reviews about cleanliness; some guests noted garbage in the room.
Service
9.2
Staff were described as very friendly and professional.
Location
9.2
Conveniently located near the United Center with good transport access.
Room Quality
8.7
Rooms were spacious and comfortable, though some lacked bathtubs.
Amenities
8.7
Good amenities with kitchen facilities in the room and a solid breakfast.
Value for Money
9.2
Affordable prices for the quality of stay and amenities.
Food and Beverage
8.2
Breakfast options were varied and satisfying.
Overall Experience
8.7
Guests expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:19

Property Description

Modern Accommodation with Top-Notch Amenities

Convenient Location and Nearby Attractions
Located just 1.2 km from the United Center, Hyatt House Chicago Medical/University District offers easy access to popular destinations like Willis Tower and DePaul University. The hotel's proximity to Union Station and Midway International Airport makes traveling a breeze.

Luxurious Features for a Comfortable Stay
Enjoy a stay in well-equipped rooms featuring air conditioning, a safety deposit box, and a flat-screen TV. Start your day with a delicious buffet or American breakfast, and unwind in the evening by playing billiards at the hotel.

Exceptional Services and Facilities
With a fitness centre, private parking, a shared lounge, and a bar, this 4-star hotel ensures a memorable experience. Benefit from a 24-hour front desk, business centre, and complimentary WiFi throughout the property.

Book now for a delightful stay at Hyatt House Chicago Medical/University District.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1291 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 8.7
H
Hansen family_with_children us
10
Awesome place to stay.
Pros:

The breakfast was great. It was within walking distance of the train and the United Center. Only a few train stops from Greektown. The bed was ridiculously cloud like. Plenty of room. Very comfortable. And the staff was AMAZING!

Cons:

I don't think there was anything we didn't like. Or stay was wonderful.

2026-07-25 via Nuitee
L
Lann solo_traveller us
9
Location was great for concert at United Center
Pros:

Room was big with nice kitchen and big windows.
Location was 5 minute walk to the "L", 15 minute walk to United Center and 15 minute walk to Little Italy.

2026-07-23 via Nuitee
W
Waibel solo_traveller us
8
Hyatt House Stay for Concert
Pros:

Room size, comfortable bed.

Bar area was a nice place to relax.

Location of hotel near united center and dining options was nice.

Staff was excellent.

2026-07-23 via Nuitee
E
Erik couple us
9
Friendly staff and comfortable hotel, at a price.
Pros:

Basic breakfast items, well stocked and kept fresh.

Cons:

The pricing was very high, but had no other choices.

2026-07-20 via Nuitee
Y
Yolanda solo_traveller us
10
2026-07-19 via Nuitee
C
Carlos extended_group us
9
2026-07-18 via Nuitee
J
Judith couple us
10
2026-07-16 via Nuitee
A
Amy family_with_children ca
9
Good location, spacious room and facilities.
Pros:

Overall we thought the hotel and facilities were clean and the staff was friendly. The rooms were spacious along with the hallways had plenty of room for everyone. It also felt very secure and safe with security guards and required key card entry for elevator. Breakfast was great had it all the basics and then some. Anything additional required all you had to do was ask and the staff was more than willing to help to accommodate your request.I would recommend this hotel to friends and family and I would also stay here again.

Cons:

We don't have many complaints, the only thing I could mention is that the ice machine was not working on our level which was an inconvenience. All in all that was our only complaint

2026-07-15 via Nuitee
N
Natalie solo_traveller us
10
2026-07-15 via Nuitee
L
LINDA extended_group us
8
I liked the hotel but i will look for less expensive options next time I visit the United Center.
Pros:

Staff was very courteous. The vintage building was upgraded but still kept some of the original asthetic which was nice. It is convenient for going to the United Center

Cons:

It was expensive. not a good value

2026-07-13 via Nuitee
G
Gerald couple us
10
I loved this stay and will definitely recommend and use again
Pros:

Clean, great price, staff was very nice

2026-07-13 via Nuitee
J
Jskellig solo_traveller us
10
Pros:

The room size and the location.

Cons:

Nothing

2026-07-08 via Nuitee
J
Jalen couple us
10
Definitely recommend coming here.
Pros:

The room setup was nice.

Cons:

No pool is the only downside.

2026-07-06 via Nuitee
K
Kolves solo_traveller us
10
2026-07-05 via Nuitee
A
Aliya family_with_children us
9
Very nice hotel, great price. We would definitely stay again.
Pros:

Very clean, spacious. My husband and son enjoyed the pool table. The breakfast was delicious.

Cons:

Location. Though the train is in walking distance there isn’t anything else nearby.

2026-07-03 via Nuitee
G
Guillermo solo_traveller us
10
Pros:

The staff were really nice and very helpful with check in, and even accommodated us even though we were under 21

2026-07-02 via Nuitee
J
John family_with_children us
10
2026-07-01 via Nuitee
K
K. couple us
10
2026-06-29 via Nuitee
C
Cindy couple us
9
Pros:

Really clean

2026-06-14 via Nuitee
Z
Zhining solo_traveller us
10
2026-06-05 via Nuitee