Quest Preston

Hotels
Quest Apartment Hotels
9.4 (1614 reviews)
520 High Street , Melbourne , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Limited breakfast options
View could be improved

Categories

Cleanliness
9.24
The hotel was clean, great lication and spotless rooms.
Service
9.71
Staff were described as super friendly and helpful, with lovely check-in experience.
Location
9.75
Close to good cafes, metro station, and convenient for visiting family.
Room Quality
9.2
Rooms are clean, comfortable, and equipped with good amenities.
Amenities
9.23
Covered car park, plunger coffee and good toiletries.
Value for Money
9.19
The price is reasonable given the quality of the service and amenities.
Food and Beverage
9.24
On-site cafe served amazing meals and coffee.
Overall Experience
9.61
Overall, the experience was perfect with satisfied stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:43

Property Description

Modern Accommodation with Convenient Amenities
Quest Preston offers modern accommodation just a short distance from Melbourne Museum. Guests can enjoy air-conditioned units with a fully equipped kitchen, flat-screen TV, and private bathroom. The property also features a fitness centre, garden, and complimentary WiFi throughout.

Family-Friendly Environment
With family rooms available, Quest Preston ensures a comfortable stay for guests of all ages. The spacious units include a dining area and essential amenities like a microwave, kettle, and safety deposit box.

Explore and Relax
Take advantage of sightseeing tours and barbecue facilities during your stay. Whether visiting Melbourne Zoo or Princess Theatre, Quest Preston provides a convenient location for both leisure and business travelers.

Book your stay at Quest Preston now to experience modern comfort and convenience in Melbourne.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1614 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
9
980kerim NONE
10
Fantastic customer service
Pros:

The room was very clean and had everything we needed. It was a bit noisy early in the morning as it was on a busy street but close to the station, shops and restaurants. The customer service was a standout, they really bent over backwards to help. Would recommend to anyone visiting this area.

2026-08-01 via Tripadvisor
A
Aussiedodo NONE Stanthorpe, Southern Downs Region, Queensland
10
Perfect place to stay
Pros:

The staff were friendly, the apartment was well equipped and very comfortable. It was good value. The car park was well lite and clean. It was a home away from home.

2026-07-29 via Tripadvisor
N
nebl2026 Solo travel
10
Keep it up 👍
Pros:

My stay was made very comfortable by the staff who greeted me on arrival and cleanliness of the apartment the convenience of parking and the location I just could not speak highly enough of how happy I was during my stay

2026-07-27 via Tripadvisor
M
MsDani1981 Business Traralgon, Gippsland, Victoria
10
Quest Preston - the perfect place to stay
Pros:

Aways an exceptional stay at the Quest Preston. I usually stay for work, the amenities and location make it the perfect place to stay. Every staff member displays excellent customer service, and check in and check out is seemless every time. Will definitely be back.

2026-07-26 via Tripadvisor
H
Hume D'intini couple au
9
Will return.
Pros:

Very clean

Cons:

Nothing really.. didn’t like the split rooms. 108b

2026-07-25 via Nuitee
G
Graeme couple au
9
Pros:

Been there {7} seven times in past 2 years
every time the same - clean good friendly service
would recommend to anyone great location

2026-07-25 via Nuitee
J
Jenni couple au
10
Everything you need here for a very comfortable stay. Very friendly and welcoming staff. Will stay again for sure.
Pros:

Perfect for us. Loved the seperate bedroom and the full kitchen. Parking was easy and well lit. Excellent staff, very friendly.

2026-07-25 via Nuitee
E
Emmanuel couple au
10
2026-07-25 via Nuitee
N
Nicole solo_traveller au
10
2026-07-23 via Nuitee
M
Mark Billing family_with_children au
10
2026-07-23 via Nuitee
T
Tristram solo_traveller au
10
One of the best for wheelchair accessibility
Pros:

Very spacious, great amenities, and friendly staff.

Cons:

It was all great!

2026-07-22 via Nuitee
P
Paul solo_traveller au
10
Highly recommended. There are lots of food options very close by and parking etc are very convenient
Pros:

The staff were super helpful and very efficient. They let me use a meeting room at no charge. I would definitely stay here again.

Cons:

Nothing.

2026-07-22 via Nuitee
J
Jennifer solo_traveller au
9
Amazing stay
Pros:

I really liked the room and facilities. I have never stayed somewhere so quiet or comfortable.

Cons:

I found the two heavy doors into the apartment tricky - getting through with a pram and a toddler was hard.

2026-07-20 via Nuitee
D
Doris couple au
10
We are happy with the property. Sufficient utensils and cutlery to meet our cooking need.
Pros:

We like the ground-floor room. Spacious and close to the toilet. Away from the noisy main road and a short walk from the car park. Staff are polite and helpful. Changed our room to the ground floor as per our booking request.

Cons:

No swimming pool.

2026-07-20 via Nuitee
G
giovina couple au
5
Great place to say and staff are friendly
Pros:

The property was amazing good position close to buses rams and trains and Preston market and Woolworths and a 15 minute walk to the train startup which takes you straight to the city. The showers are amazing and the beds also so comfortable

Cons:

I have stayed here many times in fact once a month I’m there this time though I was place on the main road. Light from across the rd make night look like day time and the traffic weekdays felt like they were in your room. Which was the down side to this visit. I could of asked to be moved but I didn’t want to cause any issues

2026-07-20 via Nuitee
A
Ashley.73 solo_traveller au
10
2026-07-20 via Nuitee
S
scollier2020 NONE Brisbane, Brisbane Region, Queensland
10
ssibl
Pros:

We had a wonderful stay at Quest Preston in their two-bedroom accessible apartment. The room was spacious, modern, spotlessly clean, and very well designed for accessibility. It comfortably accommodated our family, and having two bedrooms made our stay so much easier.

The accessibility features were excellent and thoughtfully planned, providing plenty of space to move around and making everything easy to use. It's refreshing to find accommodation that genuinely caters to guests with accessibility needs without compromising on comfort or quality.

The staff were friendly, welcoming, and always happy to help, making us feel at home from check-in to departure. The location was also convenient, with shops, cafés, and transport nearby.

We would happily stay here again and highly recommend Quest Preston, particularly for families or anyone looking for quality accessible accommodation. Thank you for making our stay such an enjoyable one!

2026-07-19 via Tripadvisor
N
Nerida solo_traveller au
7
2026-07-19 via Nuitee
S
Sue couple au
10
2026-07-19 via Nuitee
K
Keita couple au
10
2026-07-19 via Nuitee