The Merchant Baku

Hotels
9.6 (3075 reviews)
4/6 Aziz Aliyev Street Baku, Azerbaijan , Baku , az

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Need for more tables in dining area
Noise from neighboring rooms

Categories

Cleanliness
9.56
Most reviews indicate a clean environment with no significant complaints.
Service
10
Exceptional service is frequently highlighted, particularly the outstanding hospitality from staff members.
Location
10
Highly praised for its central location and easy access to attractions.
Room Quality
9.56
Rooms were described as comfortable and well-appointed, contributing positively to the stay.
Amenities
9.06
Amenities were sufficient, although some reviews suggested a need for more dining space.
Value for Money
9.56
Given the comfort and service quality, the hotel is seen as providing good value.
Food and Beverage
9.06
Breakfast received positive mention, though some indicated improvements could be made.
Overall Experience
10
Overall experience was very positive with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:32

Property Description

Luxurious Accommodation
The Merchant Baku, a 4-star hotel in Baku, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast terraces with stunning city views.

Convenient Services
Guests can enjoy concierge services, free WiFi, and airport transfers at this elegant hotel. The multilingual staff at the 24-hour front desk ensures a seamless stay for visitors speaking Azerbaijani, English, Russian, and Turkish.

Central Location
Situated just 300 metres from Maiden Tower, The Merchant Baku is surrounded by popular attractions like Palace of The Shirvanshahs and Freedom Square. With easy access to Heydar Aliyev International Airport, this hotel is the perfect choice for your stay in Baku.

Book your stay at The Merchant Baku now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for AZN 65 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for AZN 90 per person per stay when using an existing bed.
    People no matter the age stay for AZN 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 3075 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.06
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
P
Placido • couple • it
9
Consihliatissimo per la posizione e per i servizi offerti
Pros:

La posizione centrale e la colazione

Cons:

Tutto perfetto

2026-06-13 • via Nuitee
E
Elizaveta • couple • ru
10
Pros:

Everything amazing

2026-06-13 • via Nuitee
F
Falih Korhan • extended_group • ae
10
Çok keyif aldik.
Pros:

Çok temiz ve çok rahat bir otel. Calisanlar çok yardim sever ve cok guler yuzlu. Otelde hic bir hata yoktu. Çok keyif aldik. Konum inanilmaz, her seyin ortasında.

2026-06-13 • via Nuitee
M
mehmet cuneyd • couple • tr
9
2026-06-12 • via Nuitee
A
Ashley • solo_traveller • gb
10
Excellent location, right next to the old town on a cool street. Great food and drinks, very friendly staff, all round a
Pros:

Excellent location, right next to the old town on a cool street. Great food and drinks, very friendly staff, all round a great experience!

Cons:

Nothing

2026-06-11 • via Nuitee
D
Dorit • couple • il
7
מלון בוטיק במיקום טוב אבל מאכזב
Pros:

מיקום טוב. מלון בוטיק בעיצוב מיוחד. צוות נחמד שמנסה לעזור.

Cons:

שני לילות מתוך הארבעה היה רעש חזק וקשה היה לישון בלילה. פעם אחת מהמסעדות ברחוב ופעם אחת מהחדר הסמוך. מוזיקה חזקה מאד. פקיד הקבלה עזר וביקש מהם להנמיך. אבל זה היה ממש לא נעים. כמו כן חדר אוכל קטן וצפוף בשעות השיא. בארוחת בוקר אין קפה ממכונה כמו לאטה או קפוצ׳ינו. גם תה אין סוגים שונים. פעם אחת חזרנו בשלוש אחה״צ והחדר עדיין לא היה נקי. היינו צריכים לבקש מגבות ומים. הצוות יעיל ומנסה לעזור אבל יש תקלות. אין תמורה מלאה לסכומים שגובים יחסית לבאקו. היה מאכזב

2026-06-11 • via Nuitee
I
Iuliia • couple • ru
8
Pros:

Прекрасное расположение. Рядом и исторический центр, и фуникулер для подъема в Нагорный парк и к знаменитым Пламенным башням, и до набережной 4 минуты. Вкусные завтраки.

Cons:

Утром в номере слышна музыка, включаемая рано в ресторане на время завтрака.
В ресторане небольшой ассортимент блюд.

2026-06-10 • via Nuitee
M
MARYNA • solo_traveller • by
9
Pros:

Прекрасный отель и персонал , еще вернусь

2026-06-09 • via Nuitee
A
Arseniy • couple • ru
10
2026-06-09 • via Nuitee
A
Alexander • couple • il
9
рекомендую этот отель
Pros:

Впервые в Баку. Удивительный город .Архитетура, Чистота, И самое главное люди! Отзывчивые и доброжилательные .

2026-06-09 • via Nuitee
E
Ekaterina • couple • ru
10
2026-06-08 • via Nuitee
S
Saken • solo_traveller • kz
10
Pros:

Местоположение и сервис

Cons:

Завтрак

2026-06-08 • via Nuitee
A
Abdullah • couple • sa
4
فقدت مبالغ ماليه من داخل الغرفه
Pros:

المكان

Cons:

فقدت مبالغ ماليه من داخل الغرفه

2026-06-08 • via Nuitee
S
Susanne • couple • at
10
Ich war schon öfters da und komme wieder
Pros:

Liegt zentral, für mich das beste Haus in Baku, nicht zu groß, ideal, Frühstück sehr gut

Cons:

Es gibt kein tv Programm in deutsch und auch kein YouTube am tv

2026-06-07 • via Nuitee
E
Elvin • extended_group • az
10
Strongly recommend to those who wants to stay in old but luxury building in Baku
Pros:

One of the best boutique hotels in Baku. Great Location, kind and helpful stuffs

2026-06-07 • via Nuitee
E
Elvin • extended_group • az
10
2026-06-07 • via Nuitee
G
George • couple • ge
10
Pros:

Stuff was like family members. Always trying to make your stay comfortable. Location is perfect. Lot of bars and restaurants from one side and very quiet streets from the main entrance side. One of the best breakfast in hotels I have ever had. Rooms are big and beautiful. Elevator is fast like F1 :)) I am going to stay in the hotel in September again.

Cons:

What id didn’t like? I didn’t like that I had to leave it :)) everything was more than perfect!

2026-06-06 • via Nuitee
P
Pavlova • family_with_children • il
10
Pros:

Our stay was a perfect example of great value for money and a high hospitality standard.

The staff were exceptionally polite, welcoming, and always ready to help with a smile. From the moment we checked in, the team assisted us with everything we needed and patiently answered every question we had.

The breakfast was excellent, and the breakfast staff were absolutely wonderful — attentive, friendly, and professional.

Although the hotel does not have its own swimming pool, we were kindly offered access to the facilities of the hotel across the street, which was a very thoughtful gesture and greatly appreciated.

We stayed in Room 205 for two nights. There was a little street noise around 1:00 a.m., but it did not affect our overall experience or rest, and of course, this is not the hotel’s fault.

Overall, I would happily recommend this hotel and would definitely return in the future.

Kind regards,
Olga Pavlova

2026-06-05 • via Nuitee
S
Shahzeb • couple • pk
10
A top notch and artistic property. An experience to stay there.
Pros:

Exceptional location.
Helpful and dedicated staff.
Cleanliness top notch.
Room size more than required.

Cons:

Needs improvement in breakfast. It was cold.

2026-06-04 • via Nuitee
F
Fatimah • couple • sa
10
2026-06-02 • via Nuitee