The Merchant Baku

Hotels
9.6 (3185 reviews)
4/6 Aziz Aliyev Street Baku, Azerbaijan , Baku , AZ

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Need for more tables in dining area
Noise from neighboring rooms

Categories

Cleanliness
9.56
Most reviews indicate a clean environment with no significant complaints.
Service
10
Exceptional service is frequently highlighted, particularly the outstanding hospitality from staff members.
Location
10
Highly praised for its central location and easy access to attractions.
Room Quality
9.56
Rooms were described as comfortable and well-appointed, contributing positively to the stay.
Amenities
9.06
Amenities were sufficient, although some reviews suggested a need for more dining space.
Value for Money
9.56
Given the comfort and service quality, the hotel is seen as providing good value.
Food and Beverage
9.06
Breakfast received positive mention, though some indicated improvements could be made.
Overall Experience
10
Overall experience was very positive with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:32

Property Description

Luxurious Accommodation
The Merchant Baku, a 4-star hotel in Baku, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast terraces with stunning city views.

Convenient Services
Guests can enjoy concierge services, free WiFi, and airport transfers at this elegant hotel. The multilingual staff at the 24-hour front desk ensures a seamless stay for visitors speaking Azerbaijani, English, Russian, and Turkish.

Central Location
Situated just 300 metres from Maiden Tower, The Merchant Baku is surrounded by popular attractions like Palace of The Shirvanshahs and Freedom Square. With easy access to Heydar Aliyev International Airport, this hotel is the perfect choice for your stay in Baku.

Book your stay at The Merchant Baku now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

9.6
Based on 3185 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.06
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
L
Leen • couple • ae
10
2026-10-17 • via Nuitee
A
Abdulraheem • couple • ae
10
2026-10-17 • via Nuitee
O
Olga • solo_traveller • ae
10
Pros:

The location

2026-10-14 • via Nuitee
O
Oskeola • solo_traveller • al
5
2026-10-13 • via Nuitee
O
Oskeola • solo_traveller • al
5
Cons:

They do not answer to the phone. They do not ansew to my emails. No taxi at the hotel.

2026-10-13 • via Nuitee
M
muna • couple • ae
9
2026-10-12 • via Nuitee
Файзулла • couple • kz
10
Pros:

Прекрасный отель с особенной атмосферой и неповторимой эстетикой. Очень красивый, стильный и совсем не похожий на остальные) Есть свой характер и изюминка. Удобное расположение и вежливый, приветливый персонал. Нам поменяли безоконную комнату на номер с окном))

2026-10-12 • via Nuitee
M
malca • couple • il
10
Best place in Baku
Pros:

Best place to stay in Baku. Perfect location, beautiful well equipped rooms, kindest staff, spotless and delicious breakfast.

,

2026-10-12 • via Nuitee
M
MAKSIM • solo_traveller • il
10
Pros:

I really liked the room with a balcony—it was spacious, well-equipped, and offered plenty of complimentary water, multiple lighting zones, and a roomy bathroom with a bathtub.
The food at the restaurant is very delicious.

Cons:

I liked everything.

2026-10-12 • via Nuitee
A
Alexander • couple • de
8
2026-10-11 • via Nuitee
K
Khafiza • couple • uz
10
2026-10-11 • via Nuitee
מני • couple • il
8
2026-10-11 • via Nuitee
A
ALLA • extended_group • ru
10
Pros:

We had a wonderful stay at The Merchant Baku. The hotel is perfectly located in the heart of the city, making it easy to explore all the main attractions. The room was spacious, stylishly designed, spotlessly clean and thoughtfully equipped with everything needed for a relaxing stay. What truly made out stay special was the warm hospitality and professionalism of the hotel staff. Every member of the team was friendly, attentive, and genuinely committed to making guests feel at home.
Overall, this hotel combines a prime location, excellent accommodation and outstanding service. We would gladly stay here again and highly recommend it to anyone visiting Baku.

2026-10-09 • via Nuitee
T
Turan • solo_traveller • tr
10
2026-10-08 • via Nuitee
H
Hanni Habib • solo_traveller • pk
10
Pros:

I really enjoyed my stay. The location was excellent and very convenient, and the staff were friendly and helpful. Overall, it was a comfortable and pleasant experience, and I would definitely recommend this place.

2026-10-07 • via Nuitee
L
Lina • couple • ch
10
Eine klare Empfehlung!
Pros:

Die Lage des Hotels ist perfekt und sehr zentral. Die Mitarbeiter an der Rezeption waren äußerst freundlich und hilfsbereit. Wir haben uns während unseres gesamten Aufenthalts sehr wohlgefühlt.

Das Hotel ist sehr geschmackvoll und gemütlich eingerichtet, wodurch eine angenehme und einladende Atmosphäre entsteht. Insgesamt waren wir mit unserem Aufenthalt sehr zufrieden und kommen gerne wieder. Eine klare Empfehlung!

2026-09-19 • via Nuitee
G
Gila • solo_traveller • il
10
Pros:

The location was great. With foot to most of the attractions. The room.was very comfortable.
Staff were friendly and helpfull

2026-09-19 • via Nuitee
I
Ivan • couple • ca
9
Minibar should not be empty
Pros:

Back at this hotel again, it’s one of the best in Baku. Would underline breakfast here and rooms design, very high quality.

Cons:

Minibar is empty. I would suggest filling it with something as when we tried calling and asking to fill it we were notified that that there’s no chips, no ice cream and many more, so actually there’s nothing you can fill it with. For some guests that can be a big deal.

2026-09-18 • via Nuitee
B
Besheva • couple • ru
10
2026-09-18 • via Nuitee
N
Niyaz • family_with_children • in
9
2026-09-17 • via Nuitee