Gaia Residence

Hotels
8.6 (2171 reviews)
Edificio Hotel Holiday Inn Porto Gaia, Rua Diogo Macedo 220 , Gaia , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Good breakfast
Convenient location
Cons:
Noisy rooms
Slow service regarding requests
Lack of kitchenware

Categories

Cleanliness
8.19
While several reviews highlighted cleanliness as a positive aspect, some guests noted issues such as insufficient kitchenware and a generally cold room upon arrival.
Service
8.86
General sentiment indicates helpful staff and positive service experiences, despite some complaints about slow responses and lack of kitchenware.
Location
9.2
Multiple reviews praised the convenient location close to transportation and shops, making it a significant positive aspect.
Room Quality
8.15
Room quality feedback is mixed, with positives on spaciousness but negatives regarding noise insulation and uncomfortable sofabeds.
Amenities
8.18
Amenities received varied feedback; basic kitchenware issues were mentioned, though some guests appreciated the fitness and spa areas.
Value for Money
8.64
Most guests felt that the hotel offered decent value for the price, despite minor issues in amenities and service.
Food and Beverage
8.89
Positive comments highlighted the breakfast and quality food, although some guests experienced issues with kitchen supplies.
Overall Experience
8.66
Guests overall were satisfied with their experiences, citing various pros and cons but leaning towards a positive view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:16

Property Description

Fantastic Amenities
Enjoy access to a fitness center, a bar, and a 24-hour front desk at Gaia Residence. Complimentary WiFi and private parking are included.

Comfortable Accommodations
Stay in family rooms with facilities for disabled guests. Units feature a satellite flat-screen TV, fully equipped kitchenette, and private bathroom with a bidet and hair dryer.

Delicious Dining Options
Indulge in buffet and continental breakfast options. The on-site family-friendly restaurant serves dinner, lunch, brunch, and high tea.

To experience these incredible amenities and more, book your stay at Gaia Residence today!

Important information:

Children aged 3 years and below are not allowed to use the spa.

Children aged 4→16 years can only use the spa under adult supervision.

Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00 and 19:00, subject to pre-booking.

Please note that pets will incur an additional charge of EUR 25 per night per pet.

Please note that this property allows service animals free of charge.

When travelling with pets, please note that a EUR 100 deposit per pet applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2171 reviews
Cleanliness: 8.19
Service: 8.86
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.66
J
Joana couple pt
3
Pros:

A sintática das pessoas na recepção

Cons:

O quarto era velho, com muito arranjos por fazer!
Tinha sala e supostamente cozinha, mas a única coisa era um frigorífico e um micro ondas… não havia uma chaleira e muito menos pratos, copos, chávenas…
Não gostei, principalmente porque não foi barato. Aliás tornou-se muito caro para o que ofereciam.

2026-06-20 via Nuitee
P
Pernia extended_group es
10
Pros:

Todo muy bien, la chica que me atendió en el bar súper maja y amable. Volvería a repetir sin duda

2026-06-18 via Nuitee
A
Adrianus Jacobus couple nl
10
Prima prijs-/ kwaliteitsverhouding
Pros:

Het diner was voortreffelijk.

Cons:

Afruimen en opnieuw indekken tafels bij het ontbijt.

2026-06-17 via Nuitee
M
Margarida family_with_children pt
9
2026-06-17 via Nuitee
A
Alba solo_traveller es
7
Pros:

El hotel es muy bonito y la habitación super amplia, la cama cómodoa y el desayuno increíble y el personal muy atento y agradable.
Está cerca del corte inglés.

Cons:

Lo que no nos gustó es que está ofertado como apartahotel y tiene una cocina sin menaje , lo tuvimos que pedir y nos dejaron unas ollas y los platos y cubiertos del restaurante , quiero decir que no está preparado para cocinar mucho si vais con esa idea .
Está algo alejado de la zona de bares restaurantes y como íbamos con carrito de niño la zona es cuesta y empedrada con dificultad para moverse , por la noche recomiendo taxi o Uber porque la zona es "oscura" para volver , pero decían que puede ser peligroso y no encontramos nada en ese aspecto.

2026-06-15 via Nuitee
A
Alves family_with_children pt
5
Pros:

Pequeno almoço

Cons:

Almofadas horríveis

2026-06-15 via Nuitee
P
Paulafn solo_traveller pt
9
2026-06-14 via Nuitee
O
Olusegun solo_traveller at
8
2026-06-14 via Nuitee
J
Jordan family_with_children us
8
Cons:

Apartment without kitchen supplies

2026-06-13 via Nuitee
A
Adina solo_traveller ro
9
2026-06-13 via Nuitee
V
Vera Sobral solo_traveller pt
8
2026-06-13 via Nuitee
P
Pedro solo_traveller pt
10
Pros:

Limpeza, funcionários e custo-benefício.

Cons:

O sofá cama é desconfortável

2026-06-13 via Nuitee
A
Andreia solo_traveller pt
5
Pros:

O hotel e os funcionários são impecáveis

Cons:

Efetuamos uma reclamação pois ficamos no mesmo piso entre quartos atribuídos a jovens de uma escola na nossa última noite. O barulho era tanto, de correria no corredor, bater de portas e gritos, que acordaram o nosso filho. Tivemos de contactar a receção por duas vezes e o barulho reduziu pelas 23.30 nos corredores mas durou até cerca das 2.00 no interior dos quartos, e ouvia se muito . Esta situação impediu o nosso descanso na última noite.

2026-06-13 via Nuitee
A
Alexandre family_with_children pt
9
2026-06-12 via Nuitee
C
camilamunhoz88 solo_traveller pt
8
2026-06-10 via Nuitee
C
CAROLINA solo_traveller pt
8
Pros:

Limpeza, pequeno almoço fantástico, cama confortável

Cons:

Kitchinet fraca, falta de mesa de refeição na sala, restaurante tinha bastante oferta, no entanto a refeição era fraca.

2026-06-09 via Nuitee
M
MARIA BELEN extended_group es
7
2026-06-09 via Nuitee
V
Virginie Mat solo_traveller fr
8
Bien,mais il faut prendre en compte les demandes des clients en amont
Pros:

L’appartement est grand et confortable

Cons:

J’avais demandé à ce que la,cuisine puisse être équipée, mais 7l n’y avait que des verres.Pas d’assiettes, pas de couverts, pas de bols pour le petit déjeuner.De plus la plaque de cuisson était bloquée avec une clef.J’ai du utiliser mes doigts pour manger .Je trouve ça très dommageable alors que j’avais bien fait la demande.

2026-06-08 via Nuitee
D
Diana family_with_children pt
9
2026-06-08 via Nuitee
E
Eduardo solo_traveller pt
8
2026-06-08 via Nuitee