Gaia Residence

Hotels
8.6 (2237 reviews)
Edificio Hotel Holiday Inn Porto Gaia, Rua Diogo Macedo 220 , Gaia , pt
+351 22 374 7500

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Good breakfast
Convenient location
Cons:
Noisy rooms
Slow service regarding requests
Lack of kitchenware

Categories

Cleanliness
8.19
While several reviews highlighted cleanliness as a positive aspect, some guests noted issues such as insufficient kitchenware and a generally cold room upon arrival.
Service
8.86
General sentiment indicates helpful staff and positive service experiences, despite some complaints about slow responses and lack of kitchenware.
Location
9.2
Multiple reviews praised the convenient location close to transportation and shops, making it a significant positive aspect.
Room Quality
8.15
Room quality feedback is mixed, with positives on spaciousness but negatives regarding noise insulation and uncomfortable sofabeds.
Amenities
8.18
Amenities received varied feedback; basic kitchenware issues were mentioned, though some guests appreciated the fitness and spa areas.
Value for Money
8.64
Most guests felt that the hotel offered decent value for the price, despite minor issues in amenities and service.
Food and Beverage
8.89
Positive comments highlighted the breakfast and quality food, although some guests experienced issues with kitchen supplies.
Overall Experience
8.66
Guests overall were satisfied with their experiences, citing various pros and cons but leaning towards a positive view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:16

Property Description

Fantastic Amenities
Enjoy access to a fitness center, a bar, and a 24-hour front desk at Gaia Residence. Complimentary WiFi and private parking are included.

Comfortable Accommodations
Stay in family rooms with facilities for disabled guests. Units feature a satellite flat-screen TV, fully equipped kitchenette, and private bathroom with a bidet and hair dryer.

Delicious Dining Options
Indulge in buffet and continental breakfast options. The on-site family-friendly restaurant serves dinner, lunch, brunch, and high tea.

To experience these incredible amenities and more, book your stay at Gaia Residence today!

Important information:

Children aged 3 years and below are not allowed to use the spa.

Children aged 4→16 years can only use the spa under adult supervision.

Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00 and 19:00, subject to pre-booking.

Please note that pets will incur an additional charge of EUR 25 per night per pet.

Please note that this property allows service animals free of charge.

When travelling with pets, please note that a EUR 100 deposit per pet applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2237 reviews
Cleanliness: 8.19
Service: 8.86
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.66
M
Matthew • family_with_children • mt
9
Excellent overall and good value for money
Pros:

Good location. Comfortable and quiet.
Good breakfast
Good hotel restaurant

Cons:

Nil

2026-07-25 • via Nuitee
M
Mariana • family_with_children • pt
7
2026-07-25 • via Nuitee
N
Nuria • family_with_children • es
8
2026-07-25 • via Nuitee
A
ALEXANDER • solo_traveller • es
10
Pros:

Amplitud y limpieza

Cons:

Me gustó todo

2026-07-24 • via Nuitee
A
Ana Laura • family_with_children • br
8
Boa
Pros:

Bem espaço

Cons:

A internet é bem ruim para o wc tomar cuidado para não escorregar no wc na banheira

2026-07-24 • via Nuitee
M
Mª de las Nieves • solo_traveller • es
8
Jorge Pérez
Pros:

Jorge Pérez era bastante majo.

Cons:

No había piscina.

2026-07-24 • via Nuitee
G
Gonçalo • solo_traveller • pt
8
2026-07-24 • via Nuitee
H
HAYAT • family_with_children • fr
3
Pour un 4 étoiles, peut largement mieux faire
Pros:

La salle de sport, l’équipement est relativement complet.

Cons:

Les chambres sont froides et ont besoin d’un rafraîchissement notamment la salle de bain. Le personnel fait beaucoup d’erreurs et ne répondent pas aux attentes, il faut plusieurs relances.
Le personnel n’est pas souriant et l’une d’elle a été agressive par son attitude. Je ne recommande pas cet établissement.

2026-07-23 • via Nuitee
A
ALAINE • solo_traveller • es
7
2026-07-23 • via Nuitee
S
Susana • solo_traveller • es
7
Cons:

La falta de equipación en la cocina. La mesa muy pequeña y las sillas no eran cómodas. Había un pasillo que considero estaba desaprovechado aunque venía bien para dejar las meletas

2026-07-23 • via Nuitee
J
Jayme Manoel • extended_group • pt
10
Pros:

Localização e atendimento

Cons:

Tudo muito bom

2026-07-23 • via Nuitee
A
Ana Laura • family_with_children • br
8
Custo benefício
Pros:

Quartos grandes

Cons:

Ela é ótima , só não possui chuveiro o tradicional do Brasil . As crianças dormiram no sofá cama muito bem arrumado .

2026-07-22 • via Nuitee
P
Patricia • solo_traveller • be
10
2026-07-22 • via Nuitee
M
Montag471 • couple • it
8
2026-07-22 • via Nuitee
C
Carvalho • family_with_children • pt
9
Excelente alojamento e equipa fantástica.
2026-07-21 • via Nuitee
A
Aurore27 • solo_traveller • fr
9
2026-07-21 • via Nuitee
A
Abdelmoughite • family_with_children • fr
8
Bien dans l’ensemble
Pros:

- L’emplacement et la qualité de l’hôtel de manière générale
- La réactivité du personnel pour répondre à nos besoins

Cons:

- le confort du canapé lit

2026-07-21 • via Nuitee
E
Elisa • couple • it
6
Hotel per una sosta di passaggio
Pros:

Hall di impatto ed elegante, ampia con divani comodi. Camere ben curate.
Colazione a buffet varia, con frutta fresca e macedonia, omelette ottime.

Cons:

A quanto pare dalla receptionist la zona del parcheggio esterno adiacente all’hotel, non è esente da atti vandalici, pertanto consigliano il parcheggio sotterraneo a pagamento. Mai l’avessimo fatto! Causa scarse segnalazioni ed ascensore guasto, siamo rimasti intrappolati in una “stanza” nel tentativo di raggiungere il parcheggio, veri e propri labirinti. Tempestivamente ci sono venuti a recuperare, ma consiglio di aumentare la segnaletica, rendendo il percorso per raggiungere i parcheggi più agevole e chiaro!!!
Altra nota dolente: se acquistate la mezza pensione, sappiate che la cena non è a buffet ma si possono scegliere un primo/antipasto + secondo + dessert, in cui la scelta non è per niente ampia. Servizio abbastanza lento.
Appartamento con scarsa fornitura di utensili per la cucina. Salotto con pareti non arredate.
Situato non lontano dal centro, ma necessita di auto.. zona non particolarmente carina per le passeggiate.

2026-07-20 • via Nuitee
G
Gonzalo • family_with_children • es
9
2026-07-18 • via Nuitee
T
Teresa • family_with_children • pt
9
Pros:

Muito bom pequeno almoço.

2026-07-17 • via Nuitee