Hotel Kavia Monterrey

Hotels
•
Kavia Hotels
8.7 (2803 reviews)
531 Melchor Ocampo Monterrey Centro , Monterrey , mx
+528125306500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Cleanliness
Friendly staff
Good value
Cons:
Room comfort
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.3
Some guests noted cleanliness issues such as smell and air conditioning problems.
Service
9.3
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.3
Multiple reviews highlighted the excellent location near shops and restaurants.
Room Quality
8.3
While rooms were mostly appreciated, some reviews mentioned issues with room size and comfort.
Amenities
8.3
Limited amenities noted, particularly regarding coffee-making options in rooms.
Value for Money
8.8
Considered a good value, especially for the location and service.
Food and Beverage
8.3
Restaurant food was generally well-received, but the availability of options was not highlighted.
Overall Experience
9
Generally positive experience with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Central Location
Hotel Kavia Monterrey is perfectly located in the heart of Monterrey, making it convenient for guests to explore the city.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern facilities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy free WiFi, a terrace, and free private parking during your stay.

Convenient Services
Our 4-star hotel offers a tour desk, luggage storage, and a multilingual 24-hour front desk to assist you during your visit. Explore popular attractions like MARCO Museum Monterrey and Macroplaza located nearby.

Book your stay at Hotel Kavia Monterrey now for a memorable and hassle-free experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2803 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
J
jazmin • solo_traveller • mx
9
2026-07-04 • via Nuitee
Y
yassine • solo_traveller • ae
9
2026-07-04 • via Nuitee
G
Gilberto • extended_group • mx
10
excelente
Pros:

la ubicacion y las instalaciones, excelentes

Cons:

Deberian incluir algun desayuno

2026-07-03 • via Nuitee
J
Jeroen • couple • nl
8
Goede locatie in Monterrey
Pros:

Prima locatie, nieuw gebouw, vriendelijk en behulpzaam personeel

Cons:

Jammer dat er geen hotelbar is

2026-07-02 • via Nuitee
G
Guadalupe • solo_traveller • mx
10
2026-07-02 • via Nuitee
A
abdelghani • solo_traveller • ma
10
2026-07-02 • via Nuitee
A
Ariel • couple • mx
8
2026-07-01 • via Nuitee
R
Ricardo • solo_traveller • us
1
I didn't stay.
Cons:

The absolute lack of interest of the receptionist in looking for any solution to my issues.

2026-07-01 • via Nuitee
J
Jurado • family_with_children • us
1
Pros:

That it had a view.

Cons:

The property wasn’t properly clean and the customer service was terrible. They advertise it like a very nice hotel when it’s actually not.

2026-07-01 • via Nuitee
J
Jorge Angel • extended_group • mx
10
Descanso perfecto!
Pros:

Nos encantó la ubicación, jamás hicimos mas de 25 minutos a ninguna parte de las actividades que planeamos. Además el diseño de las habitaciones era muy lindo, y las camas eran comodisimas! Las vistas a la ciudad también son muy lindas, nos tocó ver hacía el lado contrario del cerro de la silla y la vista es inmejorable.

Cons:

Tal vez el acceso es poco amigable con los peatones, y faltan señalamientos para seguir hasta el elevador que te lleva al Lobby, nos tocó ayudar a unos Marroquíes que estaban algo perdidos para encontrar el acceso. El Shampoo también se nos hizo algo malito, deja el cabello feo.

2026-06-30 • via Nuitee
C
Cindy • extended_group • us
9
2026-06-30 • via Nuitee
J
jinsub • solo_traveller • kr
9
Pros:

위치가 좋았고 시설도 좋았습니다

Cons:

사진에 있는 뷰에 속았습니다 ㅠㅠ뭐 당연히
룸마다 다르겠지만

2026-06-30 • via Nuitee
M
Mauricio • couple • us
5
2026-06-29 • via Nuitee
D
David • solo_traveller • mx
8
2026-06-29 • via Nuitee
M
marco antonio • couple • mx
10
El hotel kavia cumple con las espectativas, muy rico el restaurante, la ubicación está excelente
Pros:

Me gusto la ubicación, relación precio calidad con el excelente nivel del hotel.

Cons:

Todo fue más que perfecto

2026-06-29 • via Nuitee
S
Sánchez • couple • us
10
2026-06-28 • via Nuitee
R
Rho • solo_traveller • mx
6
2026-06-28 • via Nuitee
N
noe • solo_traveller • mx
10
2026-06-28 • via Nuitee
M
Melissa • couple • ht
7
2026-06-27 • via Nuitee
D
Daniel • solo_traveller • ae
9
2026-06-27 • via Nuitee