Hotel Kavia Monterrey

Hotels
•
Kavia Hotels
8.7 (2865 reviews)
531 Melchor Ocampo Monterrey Centro , Monterrey , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Cleanliness
Friendly staff
Good value
Cons:
Room comfort
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.3
Some guests noted cleanliness issues such as smell and air conditioning problems.
Service
9.3
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.3
Multiple reviews highlighted the excellent location near shops and restaurants.
Room Quality
8.3
While rooms were mostly appreciated, some reviews mentioned issues with room size and comfort.
Amenities
8.3
Limited amenities noted, particularly regarding coffee-making options in rooms.
Value for Money
8.8
Considered a good value, especially for the location and service.
Food and Beverage
8.3
Restaurant food was generally well-received, but the availability of options was not highlighted.
Overall Experience
9
Generally positive experience with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Central Location
Hotel Kavia Monterrey is perfectly located in the heart of Monterrey, making it convenient for guests to explore the city.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern facilities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy free WiFi, a terrace, and free private parking during your stay.

Convenient Services
Our 4-star hotel offers a tour desk, luggage storage, and a multilingual 24-hour front desk to assist you during your visit. Explore popular attractions like MARCO Museum Monterrey and Macroplaza located nearby.

Book your stay at Hotel Kavia Monterrey now for a memorable and hassle-free experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

8.7
Based on 2865 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
A
Arturo • family_with_children • mx
9
Pros:

Ubicación

Cons:

Habitación contigua ruidosa

2026-11-07 • via Nuitee
E
Elsa • couple • mx
9
Excelente instalaciones.
Pros:

La habitacion esta formidable amplia y limpia.

Cons:

No tiene gimnasio.

2026-11-06 • via Nuitee
H
Herrera • family_with_children • mx
10
Pros:

La comodidad

2026-11-03 • via Nuitee
E
estrada santiago • family_with_children • mx
10
Pros:

Todo

2026-11-02 • via Nuitee
Y
Yesenia • couple • us
7
Pros:

Had reception and hallways clean

Cons:

Comfortable bed and perfect location for downtown

2026-11-02 • via Nuitee
L
Luis • family_with_children • mx
10
Pros:

La inmejorable ubicación!!

2026-10-30 • via Nuitee
A
Alberto • family_with_children • mx
10
Pros:

Las vistas de mi habitación

Cons:

Tenía un olor raro

2026-10-29 • via Nuitee
C
carlos • couple • us
10
mi estancia estuvo muy bien teniamos todo cerca y el hotel tenia buena vista, comodo y limpio
Pros:

estaba limpio comodo y centrico

2026-10-28 • via Nuitee
Z
ZAMORA SOSA • couple • mx
10
2026-10-28 • via Nuitee
B
Beltran • solo_traveller • us
8
Pros:

Everything was great

Cons:

The surrounding areas were loud

2026-10-26 • via Nuitee
A
Andrea • couple • mx
7
Un hotel céntrico con vistas agradables.
Pros:

la ubicación es excelente para estar en Monterrey, las vistas son muy bonitas y la estética del cuarto. El personal en general fue amable. Las almohadas son cómodas y las sábanas también.

Cons:

La iluminación es muy tenue, el jabón de baño se pegaba en el lavabo, cuando llegamos la regadera estaba sucia y tenía cabellos pegados en las paredes, no hay succionador de aire en el baño y el aire acondicionado fallaba en momentos.

2026-10-25 • via Nuitee
L
López Martínez • family_with_children • mx
10
Pros:

Excelente servicio buena ubicación. El personal del lobby excelente muy amables.

2026-10-15 • via Nuitee
Z
Zamarripa Guanajuato • solo_traveller • mx
10
Pros:

Muy buena ubicación, el lugar muy limpio

2026-10-12 • via Nuitee
C
CARLOS • couple • mx
7
Pros:

la ubicacion

Cons:

El hotel esta muy basico, para una ciudad como monterrey en la que el calor llega a ser extremo pienso que las habitaciones deberian tener un minirefrigerador y dejar botellas de agua.

2026-10-11 • via Nuitee
A
Anna Virginia • couple • us
7
Cons:

The worst internet, I couldn’t work at all, I had to go to a coworking area in order to work

2026-10-11 • via Nuitee
H
Hugo Eduardo • solo_traveller • mx
9
..
Pros:

...

Cons:

...

2026-10-09 • via Nuitee
V
Victor • solo_traveller • us
4
2026-10-09 • via Nuitee
S
Sergio david • solo_traveller • mx
10
2026-10-09 • via Nuitee
C
Castillo V. • solo_traveller • mx
10
Pros:

La cama super cómoda

Cons:

Que la habitación no tenía ventana (no leí bien la descripción) y que el minisplit encendía y apagaba

2026-10-08 • via Nuitee
G
Guadalupe • solo_traveller • mx
8
Pros:

Todo.

Cons:

Nada.

2026-10-07 • via Nuitee