Facilities

Meeting rooms
Full-service spa
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Quality rooms once resolved
Good amenities
Cons:
Initial room booking issues
Reliance on app for services

Categories

Cleanliness
7.75
Specific mentions of cleanliness were limited; rating reflects general concerns about service and app reliance.
Service
8.75
The service was hesitant, especially with staff support regarding app use and room issues.
Location
8.75
Location not directly mentioned, rated high as standard for city hotels.
Room Quality
8.25
Initial room quality was poor but improved with the final accommodation, contributing positively.
Amenities
8.75
Good amenities in final room, including mini fridge and coffee machine.
Value for Money
8.25
Some concerns with the discrepancy in room types impacted perceived value.
Food and Beverage
8.25
Breakfast was described as 'ok', not exceptional.
Overall Experience
8.45
Mixed experience due to room issues and alarm incident, but overall a good hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:34

Property Description

Experience a lavish retreat at Hotel Sky Sandton, where urban elegance meets tranquility in the heart of Johannesburg.

Indulgent Spa Treatments
Unwind and rejuvenate at our on-site spa, offering an array of massages, body treatments, and revitalizing facials tailored for your relaxation.

Luxurious Accommodations
Our 453 air-conditioned rooms are equipped with Smart TVs, high-speed wireless internet, and elegant bathrooms featuring rainfall showerheads, ensuring a restful and connected stay.

Culinary Delights
Savor local cuisine at Equinox Restaurant and enjoy refreshing drinks at our bar/lounge, perfect for unwinding after a day of exploration.

Don’t miss the chance to pamper yourself in this prime location—secure your stay at Hotel Sky Sandton today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 85 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.45
K
Karabo • couple • za
8
Cons:

The breakfast was so nice but limited with food than i expected for breakfast buffet

2026-05-30 • via Nuitee
N
Ncube • couple • et
8
Value for money
Pros:

Great location

2026-05-30 • via Nuitee
T
Tainara • extended_group • mz
9
Pros:

Location; food variety at breakfast; cleanliness.

Cons:

Breakfast exhaust pipes don’t work very well. After breakfast i would find my clothes smelled like oil.

2026-05-30 • via Nuitee
I
Ivan • solo_traveller • ru
9
2026-05-29 • via Nuitee
M
Misani • couple • bw
9
2026-05-29 • via Nuitee
M
Malcolm • solo_traveller • us
9
2026-05-28 • via Nuitee
M
mabanga • solo_traveller • za
10
Pros:

The way they reception people welcome us and explain everything that was need to know

Cons:

Nothing everything was perfect

2026-05-28 • via Nuitee
C
Cédrine • family_with_children • ch
7
Pros:

Quartier Secure, proche de Mandala square et ses nombreux restaurants. Copieux buffet petit déjeuner.

Cons:

Les fenêtres ne se ferment pas bien, il y a des courants d’air, et de ce fait, très bruyant si vous avez une chambre côté routes.

2026-05-28 • via Nuitee
L
Lington • solo_traveller • za
10
2026-05-28 • via Nuitee
M
Mutale • couple • zm
8
Good
Pros:

The staff

Cons:

The window blind didn’t work

2026-05-27 • via Nuitee
G
Geraldo • couple • br
10
A cidade de Joanesburgo é maravilhosa e o hotel tem uma localização perfeita.
Pros:

O atendimento urbano de todos funcionários; limpeza; uma cafeteria nos corredores com grãos de café - gratuito para os hóspedes, inclusive caputtino e leite. Fiquei impressionado porque havia em todos os abadares. A academia tem um bebedouro; o restaurante bem espaçoso e a comida de boa qualidade o café da manhã. O jantar no restaurante no quinto andar com a vista maravilhosa, a comida perfeita e o ambiente padrão luxuoso.

Cons:

Não tem o que falar de negativo

2026-05-27 • via Nuitee
R
Ritchane Naife • solo_traveller • mz
8
Pros:

Always it's wonderful be in Hotel Sky, their service and hospitality is great.

2026-05-27 • via Nuitee
I
Ivan • solo_traveller • ru
9
2026-05-27 • via Nuitee
S
Sithembiso • couple • za
8
2026-05-27 • via Nuitee
S
Scott • couple • za
6
The hotel was good with nice facilities and good food. The sleeping experience wasn't good.
Pros:

Check in was quick and easy. The room was clean. The breakfast was very good.

Cons:

The bed was pushed against the window with no space on the window side or foot of the bed to get out. So had to wake my wife in the early hours of the morning to go to the bathroom. The bed was a good size and the mattress was comfortable, but was on a wooden base that creaked every time you moved. So wasn't a pleasant sleeping experience.

2026-05-27 • via Nuitee
J
Jozef • couple • sk
8
2026-05-27 • via Nuitee
R
Ryan • solo_traveller • za
7
Good Hotel, restaurant otherwise Eh.
Pros:

Clean and well organised.

Cons:

First night of my stay I wanted to have supper at the Eclipse restaurant. I wanted to sit outside cause I wanted to smoke and relax. After being seated I waited about 30mins for waiter to return to take my order. Decided to return to my room and rather order Burger King.

This was quite unusual and also upsetting. First time and hopefully last time.

2026-05-27 • via Nuitee
N
Nilesh • solo_traveller • za
10
Hotel Sky Sandton - Sky-Hi service
Pros:

ABOVE EXPECTATIONS! The hotel absolutely nailed it with the most stunning views, top-tier service from receptionists, housekeeping and Dr. Shoes that provides a warm welcome and shoe cleaning service - My shoes were in brand new condition during my stay at Hotel Sky! From the comfy beds to the insane breakfast spread, everything was on point! The staff were super friendly and went OUT OF THEIR WAY to make my stay epic. Highly recommend to anyone looking for luxury and a vibe! I was fortunate to attend the Bash with Tash show and finally Hotel Sky brought back the fun and entertainment we seek to get a break away from the business world.

2026-05-26 • via Nuitee
E
Elisa • solo_traveller • za
8
Pros:

The warmth of the place

Cons:

The room is too small and it doesn't have mii bar fridge

2026-05-26 • via Nuitee
R
Rakanye • couple • bw
7
good
Cons:

The rooms are small in size

2026-05-26 • via Nuitee