Brass Hotel

Hotels
8.1 (701 reviews)
19 Janskerkhof , Utrecht , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good location
Basic amenities sufficient
Cons:
Noisy surroundings
Small room size

Categories

Cleanliness
7.6
Some guests mentioned issues with cleanliness, including broken fixtures and inadequate soundproofing.
Service
8.6
Standard service quality for this hotel tier with a positive experience cited in previous visits.
Location
8.6
Well-located near train station and restaurants.
Room Quality
7.6
Rooms were described as small and experiencing noise disturbances.
Amenities
8.1
Basic amenities were sufficient for most guests, but some noted a lack of luxury.
Value for Money
8.1
Guests felt the pricing was a bit high for what was offered.
Food and Beverage
8.1
No significant issues reported, but limited specific positive mentions.
Overall Experience
8.1
General satisfaction noted, but with specific areas of discontent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:11

Property Description

Central Location
Located in the heart of Utrecht, Brass offers a convenient stay for guests looking to explore the city. With key attractions within walking distance, our hotel provides easy access to the best of what Utrecht has to offer.

Comfortable Accommodation
Our air-conditioned rooms are designed to provide comfort and relaxation for our guests. From city views to essential amenities like flat-screen TVs and private bathrooms, we ensure a pleasant stay for all visitors.

Convenience and Hospitality
With free WiFi, a garden, and a shared lounge, Brass goes beyond the standard hotel experience to offer a welcoming environment for guests. Whether you're here for business or leisure, our attentive staff and on-site restaurant are dedicated to making your stay memorable.

Experience the best of Utrecht at Brass - book your stay now for an unforgettable visit!

Important information:

This property offers self-check-in only.

A physical door pass is available upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 701 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.1
M
Mads • couple • dk
1
Pros:

I don’t understand how this has gotten so good reviews. It’s right on top of a bar in one of the busiest parts of the cities.

2026-10-30 • via Nuitee
C
Célia • couple • fr
9
2026-10-30 • via Nuitee
D
Douma • solo_traveller • nl
8
Fijn verblijf in een nette kamer.
Pros:

Nette kamer, goed bed.

Cons:

Niks.

2026-10-29 • via Nuitee
M
Marco • couple • it
9
Una giornata ad Utrecht
Pros:

Posizione eccezionale, in pieno centro con tutti i servizi e a pochi minuti dalla stazione dei treni. Molto bella la vetrata sulla piazza. Camera molto accogliente con bagno spazioso e letti comodi.

Cons:

Il prezzo, forse un po' caro per una notte in due senza colazione.

2026-10-29 • via Nuitee
J
Jacob • couple • nl
9
Heerlijk bed
Pros:

De service van Lisa Hoekstra

2026-10-28 • via Nuitee
L
Leen • solo_traveller • be
2
De prijs is te hoog.
Pros:

Het is een comfortabele en mooi ingerichte kamer.

Cons:

Er was lawaai tot ongeveer middernacht van het restaurant beneden.
Er werd geen ontbijt aangeboden.
De gang beneden was niet proper.
De kamer was koud bij aankomst.
De online inckecking gaat snel, maar voelt toch weinig gastvrij. Als je dringend hulp nodig hebt, is er dus niemand.

2026-10-27 • via Nuitee
U
Ute • family_with_children • de
7
2026-10-24 • via Nuitee
M
Maaike • family_with_children • nl
8
Een gezellig verblijf samen met mijn dochter, midden in het centrum.
Pros:

Het lag lekker centraal en was sfeervol ingericht

Cons:

Als je een slechte slaper bent kan je last hebben van het geluid van de terrasjes buiten ‘‘s avonds. Gelukkig hadden wij daar geen last van, maar je hoort het wel goed.

2026-10-23 • via Nuitee
Q
Quentin • solo_traveller • gb
6
Clean but very noisy
Pros:

Clean

Cons:

Would not recommend if you want a good night sleep. Very noisy at night, even midweek as above hotel is above many bars.

2026-10-23 • via Nuitee
M
Mariska • solo_traveller • nl
7
Pros:

Het hotel is op loopafstand van het centrum op een leuk plein met verschillende horecagelegenheden.

Cons:

Er waren bouwvakkers bezig in het hotel en dat was niet fijn wakker worden. Hotel was sowieso gehorig maar daar was over nagedacht want er lagen oordoppen op de kamer.

2026-10-19 • via Nuitee
Y
Yara • couple • nl
8
2026-10-18 • via Nuitee
Özge • couple • nl
9
2026-10-18 • via Nuitee
J
Jordy • couple • nl
10
2026-10-14 • via Nuitee
L
Linde • extended_group • nl
8
Alles was zoals beschreven, prijskwaliteit-verhouding was prima!
Pros:

Heel goed bed, fijne airco en een mooie badkamer. Fijn dat je koffie/thee kon drinken op de kamer. Prima kamer voor een (paar) nachtje(s) met z'n tweeën!

Cons:

Er was geen optie om in het hotel te ontbijten.
Er is veel geluid van buiten.

2026-10-14 • via Nuitee
A
Andres • couple • us
1
No good customer service
Pros:

No reliable

Cons:

They don’t know how to run a business

2026-10-13 • via Nuitee
C
Chantelle • couple • gb
10
Lovely room in central location, walking distance to shops/bars/restaurants. The canal is a short walk away. Sim
Pros:

Great location, we stayed on the top floor, the exposed beams were a great addition to the room! Room was cleaned daily, towels replenished etc. The bed was really comfortable with good pillows too! Air con/heating and ear plugs were provided. Digital check in/out, digital room key was super helpful as we didn’t have to worry about losing the key.

Cons:

If you have mobility issues then it may be best to avoid as the stairs to the rooms are quite steep.
There are clubs/bars right next to the hotel, but there are ear plugs provided by the hotel. It didn’t bother us at all during our stay.

2026-10-12 • via Nuitee
V
Viola • family_with_children • nl
5
Ik zelf kies persoonlijk voor meer rust en ruimte
Pros:

Leuk ingericht

Cons:

Geen raam open
Klein en gehorig

2026-10-12 • via Nuitee
E
Elena • extended_group • de
10
2026-10-11 • via Nuitee
M
Martin j • couple • ie
8
Cons:

Noisy at night

2026-10-11 • via Nuitee
G
Günter • couple • ie
4
Schöne Umgebung, aber zu viele Unannehmlichkeiten
Pros:

Superb location/großartige Lage
Excellent bed/ausgezeichnetes Bett
Problemfreie Reservierung und Digitelschlüssel

Cons:

Parken ist praktisch unmöglich, wir fanden hach 40 Minuten Suche einen (illegalen) Platz 8 Minuten vom Hotel.
Das Hotel ist im 1.Stock und nur durch eine hohe und steile hölzerne Treppe mit Biegung zu erreichen, kein Lift.
TV hat nicht funktioniert.
Hotel versorgt Gäste mit Ohrstöpseln wegen lautem Geräusch von sehr nahen Gastronomien.
Kein Nachttisch-Wasser.
Autoreisende und Reisende über 60 sollten das Hotel vermeiden.

2026-10-10 • via Nuitee