Children allowed

Facilities

Free wired internet
Internet access
Garage
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Distance from city center
Noise issues reported

Categories

Cleanliness
8.83
A number of reviews highlighted cleanliness positively with terms like 'impeccable' and 'clean', but some guests mentioned issues, impacting the score.
Service
9.8
Consistent praise for staff helpfulness and attitude, with many guests noting exceptional service.
Location
8.34
Some reviews mentioned the distance from the city center and issues with the surrounding area, but others pointed out accessibility.
Room Quality
8.79
Generally positive comments regarding room quality, though a few noted smaller rooms and issues like uncomfortable beds.
Amenities
8.32
Amenities like breakfast were appreciated, but some guests missed certain features like a kettle.
Value for Money
9.28
Many guests felt they received good value for their expense considering the quality of the experience.
Food and Beverage
9.33
Overall, the breakfast was highlighted positively, with many guests mentioning variety and quality.
Overall Experience
9.3
Most reviews convey a very positive overall experience, with compliments on the warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Special Protection Program:
This property offers a Special Protection Program, ensuring precise safeguards for guests and staff.

Convenient Location:
Located in the Capodichino district of Naples, Hotel Palazzo Argenta; Sure Collection by Best Western is close to major attractions like Museo e Real Bosco di Capodimonte and Catacombs of Saint Gennaro.

Comfortable Accommodation:
The 3-star hotel features air-conditioned rooms with free WiFi, a bar, and private parking. Each room includes a desk, flat-screen TV, and a private bathroom. Guests can enjoy a daily buffet breakfast during their stay.

Book now at Hotel Palazzo Argenta; Sure Hotel Collection by Best Western for a memorable and convenient stay in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 692 reviews
Cleanliness: 8.83
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
A
Alicia • solo_traveller • uy
10
Lo recomiendo
Pros:

Tuve una experiencia excelente en este hotel.
Me alojé solo por una noche. Se destaca la atención y calidez del personal: siempre amables y atentos La limpieza es impecable en todas las áreas del hotel, algo que se valora muchísimo.

La ubicación también es muy conveniente, ideal tanto para descansar como para moverse por la zona. Y el desayuno es simplemente fabuloso: variado, fresco y de muy buena calidad, perfecto para empezar el día con energía.

2026-06-13 • via Nuitee
M
Mircea • couple • ro
10
2026-06-13 • via Nuitee
F
Fabiano • solo_traveller • br
8
2026-06-13 • via Nuitee
B
Burdujan • extended_group • md
8
2026-06-11 • via Nuitee
T
Therese • extended_group • us
5
Location wasn’t good at all. The staff was very friendly and helpful.
Pros:

Staff was very friendly

Cons:

The room had spider webs and the shower drain wasn’t working properly

2026-06-11 • via Nuitee
R
Randi • couple • us
3
2026-06-09 • via Nuitee
M
Marek • couple • pl
8
2026-06-08 • via Nuitee
S
Salazar • extended_group • co
10
2026-06-05 • via Nuitee
M
Melissa • solo_traveller • us
9
2026-06-04 • via Nuitee
K
Katherine • extended_group • ie
9
Excellent central hotel.
Pros:

Location to airport & there was a great breakfast included in the price.

Cons:

It was all good.

2026-06-03 • via Nuitee
J
Jessica • extended_group • us
5
Cons:

The hotel itself was nice but the bathroom shower was disgusting. The shower tiles were filled with black mold.

2026-06-03 • via Nuitee
P
Patricia • solo_traveller • cl
9
Pros:

El hotel en general bueno y cerca del aeropuerto.

Cons:

El barrio donde se ubica.
Aire acondicionado funcionó un corto tiempo, alrededor de 1hora y nada mas
En el receptáculo de ducha habían hongos
Deberían cambiarlo.

2026-06-03 • via Nuitee
L
Lara • couple • br
10
2026-06-02 • via Nuitee
O
Oliwka • couple • pl
7
Pros:

The room was nice and the breakfast was taśmy

Cons:

The noise from the street and walls were very think we could hear someone snoring

2026-06-02 • via Nuitee
C
Cristian • solo_traveller • es
9
2026-05-31 • via Nuitee
P
Perezzi • solo_traveller • it
7
Da scegliere solo x colazione
Pros:

La colazione

Cons:

La stanza pulita ma vecchia

2026-05-30 • via Nuitee
A
Alejandro • solo_traveller • mx
10
2026-05-29 • via Nuitee
R
Richard • solo_traveller • us
8
Pros:

Room was very clean.

Cons:

Location not very good to get around.
Far from subway to get to sight seeing areas.
The room we had faced the city street very noisy all night.

2026-05-28 • via Nuitee
G
Guillermo • solo_traveller • cl
10
Pros:

Amabilidad del personal y las instalaciones

Cons:

Distancia y colectividad al centro de Napoles no es buena

2026-05-27 • via Nuitee
B
Benjamin • solo_traveller • fr
7
2026-05-27 • via Nuitee