Hotel Portofoz

Hotels
8.3 (1439 reviews)
Rua do Farol 155 3º , Porto , pt

Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean location
Welcoming service
Good breakfast options
Cons:
Hygiene issues
In need of updates
Limited parking

Categories

Cleanliness
7.19
The room simply hadn't been cleaned. If you like hygiene, this isn't the place for you.
Service
9.16
Welcoming and very helpful staff, with special mention of Fatima and Jorge.
Location
9.2
Amazing location for visiting Porto with nice views; good access to public transport.
Room Quality
8.15
Some rooms may be outdated, but generally acceptable with comfortable beds.
Amenities
8.18
Facilities are adequate but show some signs of age.
Value for Money
8.64
Generally good value, but some guests felt it was not cheap considering the cleanliness.
Food and Beverage
7.69
Breakfast was less than appetizing; limited fruit options and some complaints about hygiene.
Overall Experience
8.16
A mix of positive and negative experiences, but the friendly staff and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Stunning Sea Views
Wake up to picturesque views of the Atlantic Ocean right from your bed.
Convenient Location
Located centrally with easy access to the beach and nearby parking.
Warm Hospitality
24-hour staff assistance and a welcoming bar for socializing and unwinding.

Book your stay now to experience seaside serenity at Residencial Portofoz!

Important information:

Please contact the hotel in advance if you arrive after 22:00.

Please note that the city tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 14 per guest. This amount should be paid on site in cash at arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1439 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.16
S
Sabine solo_traveller de
9
Zimmer mit Meerblick
Pros:

Zimmer mit Meerblick, gutes Frühstück, freundliches Personal.

2026-05-28 via Nuitee
M
Magdalena couple pl
9
Świetna lokalizacja przy plaży, blisko do sklepu, czysto, miło i przyjemnie. Polecam.
Pros:

Określiłabym ten hotel mianem portugalskiego pensjonatu z całkiem dobrym śniadaniem z widokiem na ocean, portugalskim lokalnym klimatem, bardzo miłą przyjazną obsługą. Czysty mimo iż już trochę lat ma, od plaży dzieli tylko jedna ulica, bardzo blisko do sklepu spożywczego i do przystanku autobusowego. Check out jest do 12.00, ale bez problemu mogliśmy zostawić bagaże, i skorzystać przed wyjazdem z toalet.

Cons:

Niestety wanna już powinna być wymieniona, to samo dotyczy klimatyzacji - w pokoju na samej górze klimatyzacja nie chłodziła, to samo z pokojową lodówką.

2026-05-28 via Nuitee
W
Wendy solo_traveller be
8
Zeer basic, vintage
Pros:

Vriendelijk personeel
Goede bedden
Basic maar goed ontbijt
Totaal is het hotel zeer basic maar je hebt wat je nodig hebt
Koelkast op de kamer
Wandeling naar Porto stad, 1,5u maar mooi langs Douro

Cons:

Geen choco of honing bij ontbijt
Zicht op zee was met gebouw ervoor
Stopcontacten twijfelachtig

2026-05-26 via Nuitee
N
nathanael solo_traveller fr
9
Un hôtel à taille humaine où on est très bien accueilli
Pros:

L'emplacement parfait et la gentillesse du personnel, la qualité du petit déjeuner

Cons:

La taille du lit, mais c'est un détail, la chambre était très bien

2026-05-26 via Nuitee
T
tsoura couple fr
8
Pros:

Le côté un peu vintage, on se croirait dans une pension de famille. L’emplacement top ! Le personnel très attentif et serviable, ils parlent d’ailleurs français pour la plupart.

Cons:

La literie

2026-05-25 via Nuitee
M
Milena couple pl
10
2026-05-25 via Nuitee
F
Fernando couple pt
10
Pros:

A vista mar e a senhora que nos atendeu

2026-05-25 via Nuitee
S
Stevic couple es
3
Alojamiento antiguo
Pros:

La ubicación

Cons:

Las instalaciones bastante antiguas, había mosquitos en la habitación al menos la cama era cómoda!

2026-05-24 via Nuitee
A
Antonio extended_group br
7
Pros:

Confesso que o quarto e o banheiro foram as partes mais positivas.

Cons:

Primeiro a recepção que fica no 3º andar o que dificultou na chegada, devido à necessidade imediata de orientações. O acesso até chegar ao mesmo andar era bastante escuro e com odor de madeira envelhecida, muiot escuro, mesmo com a luz acesa. O refeitório é bastate apertado, com mesas bem pequenas.

2026-05-23 via Nuitee
A
Ana solo_traveller rs
1
Cons:

Upon our arrival, we were given room that had a stale smell and it was far from promoted on the Booking.com.

As such, we have decided to leave due to couple of reasons:

1. Stale smell of room
2. No bathroom door (which meant for us to hold until one leaves the room, otherwise it stinked)
3. Location promoted as lively and warm, which from one side sure is, however, there is nothing to eat for at least 2km nor anywhere to have a drink.
4. The building on its own smells aweful and elevator seems to barley work.
5. Breakfast was decent and for that we thank you, however, even that is not considered "continental", much rather would be what is convenient.

As someone who's coming from travel world, working with people on a daily basis, both complaints and good reviews, I consider this to be completely unacceptable.

We are kindly asking for a refund, whether it would be partial or of unused nights, even just the cancellation fee as the level of service over all is highly disappointing.

While trying to leave, we did not manage to communicate in English and we felt like we are being kicked out. We could not even check out normally and it was like "yeah yeah, all good bye". Having such a bad experience for sure make us not recommend this to anybody.

And to have in mind that I'm 6 months pregnant and could not sleep due to walls being like paper, hence, we had to listen to loud group of drunk people sitting until late night is definitely not relaxing, especially not in a place which is promoted as a Hotel.

2026-05-21 via Nuitee
A
Armin solo_traveller ba
8
Pros:

Sve je bilo super.

2026-05-20 via Nuitee
M
Morin solo_traveller fr
8
Cons:

La literie( a changer)

2026-05-19 via Nuitee
G
Gerhild solo_traveller at
5
Portofoz Hotel, Residencial wird nicht dem Namen gerecht
Pros:

Die Lage, Ruhig, Nähe am Meer. Gute Busverbindung ins Zentrum. Bei offener Balkon Tür hört man das Meer rauschen Es war sauber altmodisch eingerichtet aber gemütlich.
Personal freundlich

Cons:

Das Zimmer mit Meerblick, hatte ich nur wenn ich stand. leider stand es so in der Beschreibung.Das Bild im Netz ist vom sogenannten Wohnzimmer, vielleicht auch Aufenthaltsraum ,der alten Besitzer aufgenommen.Die 2 Glastüren zum Minibalkon klemmen, Das Rollo fiel beim Schließen aus der Verankerung der Decke, sodass man die Türe nicht mehr öffnen konnte geschweige denn das Rollo herunter ziehen. Die Decke im Badezimmer war schimmelig? auf jeden Fall war nass. Vielleicht, angekratzt.Ein uralter Föhn, den man sich nicht traut anzudrehen. Das Holz der eingebauten Kasten Türen roch nach Moder. Das Frühstück eher karg, Für "Süße" o.k. für " Salzige" gab's nur Toast Schinken Schnittkäse und eine Art weichen Schafkäse.Als Obst Äpfel

2026-05-19 via Nuitee
A
Angela couple fr
7
Personnel agréable et attentif
Pros:

La situation géographique tout près de la mer
La décoration meubles anciens

Cons:

Les lits doubles sont des lits jumeaux

2026-05-17 via Nuitee
T
Thierry solo_traveller fr
10
Super séjour
Pros:

Idéalement situé près de la mer et des arrêts de bus. Personnels très sympathiques. Très propre.
Super petit déjeuner avec vue sur la mer.

Cons:

Rien

2026-05-16 via Nuitee
T
Tanja solo_traveller de
6
die Unterkunft mit sehr grosser Potential
Pros:

es war sauber ,die Handtücher wurden jeden Tag gewechselt,jeden Tag sauber gemacht die Aussicht war gut 😊 Personal war freundlich und hilfsbereit 👍

Cons:

Eingangsbereich ist sehr dunkel und stinkt nach alte mottenmittel Fahrstuhlbereich ist auch sehr dunkel.
Frühstück war sehr einfach, nur immer das gleiche
Käse, Wurst, gekochte Eier und Frischkäse mit Konfitüre.
Salat, Gurken und die Tomaten haben absolut gefehlt!!!
Preis-Leistung zu teuer

2026-05-16 via Nuitee
R
Ricardo solo_traveller pt
9
2026-05-14 via Nuitee
S
SeppoM solo_traveller fi
9
Siisti
Pros:

-

Cons:

-

2026-05-13 via Nuitee
S
Simonettes couple ro
9
Pros:

The room was small but comfy and bathroom big. Breakfast was simple: eggs, ham, some cheese, croissant, butter and orange fresh juice. From the hotel you can see the ocean. It is close to the bus station
Location of hotel is very close to the beach. Host was kindly.

Cons:

The room was a little too small

2026-05-12 via Nuitee
A
Anne Sophie couple fr
10
Super séjour dans cet hôtel. Petit déjeuner simple
Pros:

La proximité avec le centre ville avec le bus 500. La vue sur la mer. Magnifique.

Cons:

Rien.

2026-05-11 via Nuitee