SureStay Hotel by Best Western Jasper

Hotels
•
SureStay Hotel by Best Western
8.6 (503 reviews)
200 The Mall Way , Jasper , US
+1 205-221-1161

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good value
Comfortable beds
Cons:
Poor service from some staff
Basic breakfast options
Noise issues

Categories

Cleanliness
8.81
The hotel was clean and well maintained, mentioned multiple times.
Service
8.28
Mixed reviews on service; some staff were friendly, but a few were rude.
Location
8.82
The location was convenient for access to the town, with some comments on highway proximity.
Room Quality
8.77
Rooms are reported as clean and comfortable, but some mentioned issues with the air conditioning.
Amenities
8.3
Some amenities were deemed basic, particularly the breakfast options.
Value for Money
9.26
Guests found it to be a good value for the price paid.
Food and Beverage
7.81
Breakfast options could have been better, although acceptable for the price.
Overall Experience
8.78
General sentiment was positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:45

Property Description

Welcome to SureStay Hotel by Best Western Jasper!

Convenient Amenities: Enjoy complimentary WiFi and private parking during your stay. Each room features air conditioning, a flat-screen TV, and a coffee machine for your comfort.

Relaxing Stay: Unwind in our well-equipped rooms with a bath, free toiletries, and a desk. Rest assured with your own private bathroom in every room.

Exceptional Service: Our dedicated staff is available 24/7 at the reception to assist you throughout your visit.

Book your stay at SureStay Hotel by Best Western Jasper for a seamless and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 503 reviews
Cleanliness: 8.81
Service: 8.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 7.81
Overall Experience: 8.78
F
Felisha Orsborne • solo_traveller • us
10
Great stay
Pros:

Everything was great. Quick getaway one night.

Cons:

Nothing

2026-09-17 • via Nuitee
V
Valerie • solo_traveller • us
8
2026-09-15 • via Nuitee
F
Furlow Warrick • solo_traveller • us
8
Nice place
Pros:

The hotel and staff were great

Cons:

The parking was not the best. There were not enough parking spaces for us to park at the hotel.

2026-09-14 • via Nuitee
L
Loretta • couple • us
9
2026-09-11 • via Nuitee
L
Loretta • couple • us
10
2026-09-11 • via Nuitee
G
Gary • couple • us
9
2026-09-11 • via Nuitee
V
Virginia • couple • us
10
Pros:

Clean easy check in and breakfast

2026-09-10 • via Nuitee
L
LaTosha • solo_traveller • us
8
Cons:

The fact that when we arrived, the guy at the front desk didn't acknowledge us until I said something!! Then, he would have proceeded to say they couldn't see where we had already paid!! He tried to get us to pay again!! After calling the corporate number, the payment was miraculously found!!

2026-09-04 • via Nuitee
P
Poff • couple • us
7
It was the best one in the area given price and quality.
Pros:

The modern look was very nice as well as the shower

Cons:

The sheets i had were stained and fabric was awful… the light right outside the window was blaring in from the curtains…and there was no conditioner.

2026-09-03 • via Nuitee
C
Clifford • couple • us
10
Great one night stay, ideal!
Pros:

ideal stop off, liked Garfield's restaurant close by to relax.

Cons:

n/a

2026-09-01 • via Nuitee
D
David • couple • us
10
Safe, clean, comfortable and convenient. Everyone we encountered in Jasper was friendly and helpful
Pros:

Friendly staff, clean, quiet, comfortable room.
Everything you could need is within walking distance- restaurants, grocery story, shopping.

2026-09-01 • via Nuitee
G
Grandy • extended_group • us
7
I enjoyed my stay
Pros:

Breakfast needs a few more items.

Cons:

The smoking rooms should be on the 2nd floor instead of the 1st since the smoke travels upwards.

2026-08-30 • via Nuitee
H
Harold • couple • us
9
Great for overnight travelers
Pros:

Ease of check-in and the location.

Cons:

Water pressure in the shower is just so-so.

2026-08-26 • via Nuitee
H
Hargis • family_with_children • us
10
2026-08-25 • via Nuitee
T
Thao • family_with_children • us
8
2026-08-13 • via Nuitee
L
Lanie • solo_traveller • us
7
2026-08-08 • via Nuitee
P
Paula • couple • us
10
2026-08-05 • via Nuitee
L
Larry • couple • us
9
2026-08-02 • via Nuitee
W
Wendell • extended_group • us
6
2026-08-02 • via Nuitee
N
Nina • couple • us
7
Would stay again
Pros:

Very clean

Cons:

A/c unit not working properly

2026-07-25 • via Nuitee