Hotel La Passerelle

Hotels
8.6 (701 reviews)
Rue Chêne À Han 1 , Grandhan , be

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean rooms
Beautiful location
Cons:
Noise issues
Limited restaurant menu choices
Room temperature control

Categories

Cleanliness
8.45
Specifically mentioned as 'schitterende kamers' and 'zeer net', indicating good cleanliness.
Service
8.95
Positive mentions regarding friendly and flexible staff, enhancing the service quality.
Location
8.65
Noted as 'prachtige ligging' and 'rustige locatie', indicating a good location despite some remoteness.
Room Quality
8.35
Rooms are described as 'ok' but with some issues like noise and lack of insulation.
Amenities
8.45
Mention of basic amenities like a lift and parking, though lacking some conveniences.
Value for Money
8.45
Right balance of quality for the price, especially mentioned in context of food.
Food and Beverage
8.95
Highly praised for breakfast and dinner quality, indicated by multiple positive comments.
Overall Experience
8.55
General sentiment is positive with multiple reviews indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:59

Property Description

Riverside Charm and Countryside Comfort

Scenic Views and Comfortable Rooms - Indulge in the picturesque sights of the River Ourthe from our garden terrace. Our cozy rooms in soft hues offer private baths for your relaxation.

Delightful Dining Experience - Savor a variety of dishes, from fresh fish to game specialties, in our charming restaurant with multiple dining rooms. Enjoy al fresco dining on the terrace.

Nature Retreat and Nearby Exploration - Immerse yourself in nature with hiking and cycling adventures. Explore the quaint town of Durbuy, just a short distance away.

Ready to experience the tranquility and beauty of La Passerelle? Book your stay now for an unforgettable countryside getaway.

Important information:

Guests who expect to arrive outside of the stated check-in times must contact the property directly as soon as possible. Contact details appear on the Booking Confirmation issued by this site.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 701 reviews
Cleanliness: 8.45
Service: 8.95
Location: 8.65
Room Quality: 8.35
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.55
N
Nadia • couple • be
10
Je recommande
Pros:

L’accueil et le petit déjeuner

2026-06-11 • via Nuitee
A
Alexandra • couple • ch
8
2026-06-07 • via Nuitee
D
Demonceau • extended_group • be
9
Parfait on y retournera
2026-06-06 • via Nuitee
C
Christelle • couple • be
10
2026-06-01 • via Nuitee
I
Ilse • solo_traveller • be
8
2026-05-30 • via Nuitee
L
LUCINDA • family_with_children • fr
10
Excellent
Pros:

Établissement dans les attentes souhaitées.
Le personnel était au top, agréable, serviable et d’une gentillesse que l’on ne retrouve plus .

2026-05-27 • via Nuitee
M
MARC • solo_traveller • be
8
2026-05-26 • via Nuitee
G
Guy • solo_traveller • be
7
Pros:

Keuken was uitstekend!

Cons:

Kamer enkel toegankelijk via trap wat als bejaard koppel niet ideaal was.

2026-05-23 • via Nuitee
M
M • solo_traveller • nl
9
Pros:

Heel vriendelijk personeel. De prachtige ligging .

Cons:

Niks. Kleine aanbeveling: koffie/theemogelijkheid op de kamer.

2026-05-22 • via Nuitee
K
Kees van Dun • couple • nl
9
Voor herhaling vatbaar
Pros:

Het was een prima ontbijt

Cons:

Ik kan niets vinden

2026-05-21 • via Nuitee
A
An • solo_traveller • be
10
Pros:

Zeer nette kamer, goede douche en heerlijk ontbijt

2026-05-20 • via Nuitee
S
Sandra • solo_traveller • be
8
Un bon emplacement avec un bon petit déjeuner. Un personnel serviable
Pros:

L'environnement

Cons:

Le bruit des clients

2026-05-19 • via Nuitee
E
Em.H • solo_traveller • be
8
2026-05-17 • via Nuitee
P
Paul • family_with_children • be
9
À recommander très bel emplacement et personnel top
Pros:

La chambre ainsi que l’hôtel en général.
Petit coin salon très cosi et le personnel très très agréable

Cons:

Rien

2026-05-11 • via Nuitee
J
Jens • extended_group • be
9
2026-05-10 • via Nuitee
J
Jette • solo_traveller • dk
8
2026-05-07 • via Nuitee
O
ORNELA • solo_traveller • de
10
2026-05-03 • via Nuitee
T
Thierry • couple • be
10
2026-05-03 • via Nuitee
R
Roan • couple • be
5
Viel helaas tegen...
Pros:

- De locatie is top! Heel rustig gelegen, en op 10 min. van het bruisende Durbuy.
- Mooie tuin.
- De kamer was voldoende ruim, maar dat was dan ook alles.

Cons:

- Onvoldoende parkeergelegenheid, zeker 's avonds. Dat komt voornamelijk doordat het een gedeelde parking is met het restaurant.
- Geen (?) geluidsisolatie op de kamer. We konden iedereen naast/boven ons horen.
- Koude douche, stopcontacten die niet werken ...
- Onvriendelijk personeel, vooral de personen aan de balie. Bij het uitchecken werd er niet eens gevraagd hoe we het verblijf hadden ervaren.
- Zeer basic ontbijt.

2026-05-03 • via Nuitee
R
Reinoud • couple • be
10
2026-05-02 • via Nuitee