Courtyard Winston-Salem Downtown

Hotels
•
Courtyard by Marriott
8.4 (415 reviews)
640 West Fourth Street , Winston-Salem , US
+1 336-917-3038

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Customer Service
Clean Rooms
Good Location
Comfortable Beds
Cons:
Parking Issues
Cleanliness Concerns
Room Size

Categories

Cleanliness
7.66
Some reviews mentioned dirty bathrooms and issues with cleaning staff.
Service
9.13
Many guests praised the staff's friendliness and helpfulness.
Location
9.17
The hotel is conveniently located downtown with easy access to restaurants and shops.
Room Quality
7.62
Rooms described as small with noticeable wear and tear, but comfortable beds.
Amenities
8.15
Indoor pool and rooftop lounge available, though some amenities were not functioning.
Value for Money
8.51
Overall decent value for the location and service received.
Food and Beverage
8.66
Positive comments about the Bistro having great burgers.
Overall Experience
8.33
Most guests enjoyed their stay, but there were some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Luxurious Amenities - Courtyard Winston-Salem Downtown offers a range of upscale amenities including free bikes, fitness centre, and a sun terrace for guests to enjoy during their stay.

Convenient Facilities - Guests can take advantage of the business centre, vending machines with snacks and drinks, and a 24-hour front desk, ensuring a hassle-free and comfortable experience at the hotel.

Prime Location - Situated in the heart of Winston-Salem, guests have easy access to popular attractions such as the Greensboro Science Center and M C Benton Jr Convention Center, making it an ideal choice for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Courtyard Winston-Salem Downtown. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Location

Guest Reviews

8.4
Based on 415 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.33
N
neda • couple • us
10
great
Pros:

rochelle at the front desk was friendly and helpful

2026-10-30 • via Nuitee
A
Antorrio • family_with_children • us
10
2026-10-27 • via Nuitee
W
WILLIAM • couple • us
6
few minor gag's that can be fix yet ,
Pros:

Location was great, price was okay

Cons:

Problem with getting my refund for the deposit, cook wasn't able to make and omelet which was very odd, called the front desk in reference to receiving my deposit lady left me on hold and never return to the phone,

2026-10-25 • via Nuitee
M
Maïna • solo_traveller • us
7
2026-10-23 • via Nuitee
S
Sean • couple • us
10
Just a great time!!
Pros:

Locvation was excellent- Staff was friendly and overall hotel was great!

Cons:

No free breakfast. That's about it!!

2026-10-22 • via Nuitee
N
NICHOLAS • solo_traveller • us
8
2026-10-22 • via Nuitee
R
Reyna • couple • us
10
2026-10-19 • via Nuitee
N
Nancy • family_with_children • us
9
Great Hospitality all the way around! Dealing with cranky travelers isn’t easy - y’all excell
Pros:

Hospitality on point!
Vincent was the best at checking us in and familiarizing us with the “lay of the land”. We felt immediately welcome and safe regarding parking, access to our room, elevator operations, and amenities.
The gentleman at the lobby “bar/restaurant” (Ben?) was excellent last night. we just needed a beverage and quick snack to relax and “wooo saaa” before bed.
The gentlewoman running the lobby coffee/breakfast bar was a joy and incredibly patient. Thank you so much for my delicious latte!

Cons:

I would only recommend a blanket option in the “sleeper sofa” set.

2026-10-18 • via Nuitee
R
Richard • couple • us
10
Just great customer service
Pros:

N/A

Cons:

N/A

2026-10-12 • via Nuitee
G
Gregory • solo_traveller • us
9
Travel there to watch my grandson play baseball very convenient to the stadium. Very nice hotel woul
Cons:

I think the hotel was very nice very comfortable very relaxing when I was there very short day but really did enjoy it

2026-10-09 • via Nuitee
K
Kelvin • solo_traveller • us
9
2026-10-09 • via Nuitee
S
Scott • couple • us
9
2026-09-12 • via Nuitee
C
Chris • couple • us
8
2026-09-11 • via Nuitee
L
Lorey • solo_traveller • us
10
2026-08-28 • via Nuitee
A
Amanda • couple • us
10
Pleasant
Pros:

All the staff we encountered was so wonderful to me and my hubby, Rochelle at the front desk went above and beyond and John also was amazing

Cons:

Nothing we loved the hotel

2026-08-18 • via Nuitee
D
Daphanie • couple • us
10
Pros:

Very friendly staff and clean

Cons:

Confused about parking

2026-08-17 • via Nuitee
W
Wellington • solo_traveller • us
8
For the price, this was a very nice hotel with nice amenities and good location.
Pros:

Staff was friendly, facility was nice.

Cons:

My room was located directly under the gym, the noise of weights hitting the floor started early in the morning. The mattress was also lumpier that I would have liked.

2026-08-16 • via Nuitee
P
Patti • solo_traveller • us
10
Comfortab
Pros:

Parking lot attendant and front desk staff were helpful and attentive.

Cons:

Not anything I can think of.

2026-08-15 • via Nuitee
C
Cristine • couple • us
10
Na
Pros:

Na

Cons:

Na

2026-08-10 • via Nuitee
B
Bakeman • family_with_children • us
7
Very friendly staff.
Pros:

Not much of a variety for selection of food that was expensive. Biggest complaint was the lack of soap in the room. Was not aware that the room not made up every day. Quite surprised when returned that evening to find beds not made and no fresh towels or soap. The distance to the convention center was a longer walk than advertised.

Cons:

See above.

2026-08-04 • via Nuitee