Courtyard Winston-Salem Downtown

Hotels
•
Courtyard by Marriott
8.4 (398 reviews)
640 West Fourth Street , Winston-Salem , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Customer Service
Clean Rooms
Good Location
Comfortable Beds
Cons:
Parking Issues
Cleanliness Concerns
Room Size

Categories

Cleanliness
7.66
Some reviews mentioned dirty bathrooms and issues with cleaning staff.
Service
9.13
Many guests praised the staff's friendliness and helpfulness.
Location
9.17
The hotel is conveniently located downtown with easy access to restaurants and shops.
Room Quality
7.62
Rooms described as small with noticeable wear and tear, but comfortable beds.
Amenities
8.15
Indoor pool and rooftop lounge available, though some amenities were not functioning.
Value for Money
8.51
Overall decent value for the location and service received.
Food and Beverage
8.66
Positive comments about the Bistro having great burgers.
Overall Experience
8.33
Most guests enjoyed their stay, but there were some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Luxurious Amenities - Courtyard Winston-Salem Downtown offers a range of upscale amenities including free bikes, fitness centre, and a sun terrace for guests to enjoy during their stay.

Convenient Facilities - Guests can take advantage of the business centre, vending machines with snacks and drinks, and a 24-hour front desk, ensuring a hassle-free and comfortable experience at the hotel.

Prime Location - Situated in the heart of Winston-Salem, guests have easy access to popular attractions such as the Greensboro Science Center and M C Benton Jr Convention Center, making it an ideal choice for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Courtyard Winston-Salem Downtown. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 398 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.33
R
richard • couple • ae
6
Pros:

bed was very comfortable

Cons:

A/C in a hotel of this quality should be central & not have a split unit. cheapens the whole experience. Refrigerator in our room was very noisy also.
breakfast was underwhelming.

2026-06-08 • via Nuitee
P
Phillips • couple • us
10
2026-06-07 • via Nuitee
D
Dunn • couple • us
10
2026-06-07 • via Nuitee
S
Sonja • couple • us
8
Clean
Pros:

The area and it was clean

Cons:

The property had on the website that it has breakfast and when we got to the hotel it didn’t have breakfast so that was disappointing and inconvenient

2026-06-01 • via Nuitee
S
Sonja • couple • us
7
2026-06-01 • via Nuitee
L
Lonya • solo_traveller • us
6
Pros:

The staff, as usual, was extremely nice and helpful.

Cons:

The room wasn't the best! The vent in the bathroom was leaking on the toilet, and the glass mirror in the closet was broken. The air also took a while to click on.

2026-05-29 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

The size of the room

Cons:

No breakfast included

2026-05-24 • via Nuitee
S
Stacie • solo_traveller • us
10
2026-05-24 • via Nuitee
T
TyeW • solo_traveller • us
6
2026-05-20 • via Nuitee
B
Bochette • solo_traveller • us
10
Pros:

I lived everything

2026-05-13 • via Nuitee
P
Pam • couple • us
3
Frustrating experience to check in and not have trolleys available to help us get luggage to room. We are senior citizen
Pros:

Room was nice . Room was clean.

Cons:

The parking lot was had cramped parking places and we had to walk too far from next door parking lot. There were no valet trolleys available at front door to get our luggage in and no one at desk available to look for any. We had to take some of our luggage in without trolleys then find our own trolleys inside the hotel near elevators on other floors. Not enough staff to help us.

2026-05-12 • via Nuitee
C
Chapman • solo_traveller • us
10
Pros:

Great accommodations. Staff very friendly

2026-05-11 • via Nuitee
E
Ervin • couple • us
5
Great location and expensive and not worth it.
Pros:

Popcorn was a nice treat.

Cons:

My partner accidentally left his watch in the room after check out. When called to ask about the watch, the housekeeper said they did not see anything.

2026-05-11 • via Nuitee
N
Nasheka • couple • us
10
Amazing,comfortable friendly staff I would come back.
Pros:

It was spacious and clean.

Cons:

I liked everything about the hotel

2026-05-10 • via Nuitee
R
rosi • solo_traveller • us
9
2026-05-09 • via Nuitee
D
Dorsey • couple • us
10
2026-05-06 • via Nuitee
J
Joanne • couple • us
10
2026-04-28 • via Nuitee
S
Shawn • solo_traveller • us
10
Pros:

Everything

Cons:

Everything

2026-04-21 • via Nuitee
S
Susan • solo_traveller • us
5
Was ok as I did not spend a lot of time at the hotel
Pros:

Staff was very friendly.

Cons:

Location - wish it had been closer to stores etc in the downtown area. Also my room did not smell "fresh". Walls are thin as I could hear the family in the next room and even heard them coughing.

2026-04-18 • via Nuitee
A
Alicia • couple • us
5
Property great, experience with check in not great.
Pros:

The property was lovely. Very clean and nice room and location.

2026-04-16 • via Nuitee