Holiday Inn Express & Suites Windsor East - Lakeshore by IHG

Hotels
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Holiday Inn Express
9.2 (489 reviews)
14 Amy Croft Drive , Lakeshore , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues reported
Service slow in one instance

Categories

Cleanliness
8.44
Mixed reviews regarding cleanliness including a concerning incident with a towel.
Service
9.91
Staff were described as amazing and very helpful across multiple reviews.
Location
9.45
Location is perfect to surrounding towns, praised in the reviews.
Room Quality
9.4
Rooms are described as clean, spacious, and well-planned.
Amenities
8.43
Amenities like vehicle charging stations and complimentary parking were appreciated.
Value for Money
8.89
Good value mentioned in reviews, especially for a budget hotel.
Food and Beverage
9.44
Breakfast received positive feedback with multiple options.
Overall Experience
9.61
General positive sentiment with many guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:06

Property Description

Convenience and Comfort at Lakeshore's Finest Hotel

Indulge in Relaxation: Unwind in the indoor pool or break a sweat at the fitness centre during your stay at Holiday Inn Express & Suites Windsor East.

Modern Amenities: Enjoy the convenience of air conditioning, flat-screen TVs, and a business centre, ensuring a comfortable and productive visit.

Delicious Dining Options: Start your day right with a buffet or American breakfast at the hotel before exploring the nearby attractions.

Book now to experience the perfect blend of leisure and functionality at Holiday Inn Express & Suites Windsor East - Lakeshore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 489 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
A
Andrea • solo_traveller • ca
9
Pros:

Beds and pillows were very comfortable. The breakfast had tons of variety and started early, which was perfect for our son's baseball team that was there for a tournament and needed to be out the door early.

2026-06-04 • via Nuitee
C
Christine • couple • ca
8
Cons:

$50 "deposit" on arrival.

2026-05-31 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-05-24 • via Nuitee
P
posh1311 • family_with_children • ca
10
2026-05-22 • via Nuitee
C
Copleston • family_with_children • ca
8
almost perfect, except for the noise overnight.
Pros:

comfortable and clean in a location that suited us

Cons:

There was a noisy group of young men staying at the hotel that night.
Too few towel racks in the bathroom
Please use unscented soaps

2026-05-21 • via Nuitee
R
Rose • solo_traveller • ca
10
Pros:

Friendly staff. New and clean facilities.

Cons:

Nearby train tracks

2026-05-20 • via Nuitee
K
Konrad • solo_traveller • de
10
Pros:

Good value for money. The staff is super friendly and willing to help in case of an issue.

2026-05-20 • via Nuitee
C
Carla • extended_group • ca
10
Pros:

Location, staff, cleanliness

2026-04-07 • via Nuitee
M
Marie • couple • ca
10
it was excellent and will go back
Pros:

excellent variety and quality

Cons:

better bacon

2026-04-06 • via Nuitee
K
Karyn • solo_traveller • ca
8
2026-04-02 • via Nuitee
M
M • extended_group • ca
10
Pros:

How pleasant and friendly all the staff were towards us and our children was outstanding I've been to many of hotels and never experienced staff like this

2026-03-23 • via Nuitee
J
Julie • couple • ca
10
2026-03-17 • via Nuitee
G
GENGLIN • family_with_children • ca
9
2026-03-16 • via Nuitee
J
Jim • couple • ca
8
Terrific. Comfortable. Clean. Good location. Good value for money.
Pros:

Breakfast was great.

Cons:

Pillows.

2026-03-15 • via Nuitee
C
Chuck • couple • ca
10
2026-03-07 • via Nuitee
D
Dino • extended_group • ca
8
2026-03-03 • via Nuitee
J
Julie • couple • ca
10
2026-03-02 • via Nuitee
R
Rita • couple • ca
2
2026-02-26 • via Nuitee
I
Isabella • couple • ca
9
Cons:

No bathroom door, just a sliding door

2026-02-23 • via Nuitee
J
John • extended_group • ca
10
2026-01-20 • via Nuitee