Holiday Inn Express & Suites Windsor East - Lakeshore by IHG

Hotels
•
Holiday Inn Express
8.9 (323 reviews)
14 Amy Croft Drive , Lakeshore , CA
+1 519-739-6930

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly, professional staff
Excellent and varied breakfast
Comfortable beds and pillows
Good parking and easy access
Updated rooms with large TVs, fridge/microwave
Pool and fitness room available
Convenient location near shops and restaurants
Cons:
Some guests found bed a bit too firm
At least one report of rooms not being cleaned
Overpriced / value concerns
$50 deposit on arrival (complaint)
Breakfast smells detected in elevator
Nighttime noise from other guests
Too few towel racks in bathroom
Side access door to green space not working

Categories

Cleanliness
9.4
Multiple reviews repeatedly note the hotel is very clean: 'very clean', 'clean and comfortable', 'appearance and cleanliness outstanding.'
Service
9.2
Staff described as friendly, welcoming and professional in many reviews; specific praise for front desk, housekeeping and named staff (Leena, VJ).
Location
8.8
Several guests cite a convenient location near retail, grocery and restaurants and short drives to parks and downtown; one reviewer simply listed 'Location' as a pro.
Room Quality
9.1
Rooms noted as clean, updated and comfortable with large TVs, bar fridge/microwave and good showers; one guest found the bed slightly too firm.
Amenities
9
Amenities are highlighted positively: impressive breakfast area, meeting room, work area, parking, fitness room and pool described as clean and well equipped.
Value for Money
7.6
Mixed signals: most guests had positive stays, but explicit complaints about being 'over priced' and a $50 deposit lowered perceived value.
Food and Beverage
9
Breakfast repeatedly praised for wide variety and quality (hot and cold options, strong coffee); minor negative note about breakfast smells in the elevator.
Overall Experience
9.1
Overall very positive sentiment with multiple 'would return' and 'best Holiday Inn' comments, tempered by occasional issues (noise, deposit, pricing).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenience and Comfort at Lakeshore's Finest Hotel

Indulge in Relaxation: Unwind in the indoor pool or break a sweat at the fitness centre during your stay at Holiday Inn Express & Suites Windsor East.

Modern Amenities: Enjoy the convenience of air conditioning, flat-screen TVs, and a business centre, ensuring a comfortable and productive visit.

Delicious Dining Options: Start your day right with a buffet or American breakfast at the hotel before exploring the nearby attractions.

Book now to experience the perfect blend of leisure and functionality at Holiday Inn Express & Suites Windsor East - Lakeshore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 323 reviews
Cleanliness: 9.4
Service: 9.2
Location: 8.8
Room Quality: 9.1
Amenities: 9
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.1
G
Gareth • couple • ca
5
2026-10-28 • via Nuitee
D
David • couple • ca
10
2026-10-22 • via Nuitee
P
Patrick • extended_group • au
7
2026-10-22 • via Nuitee
R
Richard • solo_traveller • us
7
Pros:

Friendly staff, very clean hotel, good breakfast.

Cons:

Bed was little too firm for my liking, but overall more comfortable than other hotels I’ve stayed at.

2026-10-18 • via Nuitee
J
Jwan • couple • ca
1
Cons:

Not cleaning the room at all

2026-10-15 • via Nuitee
M
Marie • couple • ca
10
great place to stay in windsor
Pros:

breakfast was delicious - lots of variety

Cons:

nothing

2026-10-12 • via Nuitee
A
ANASTASIA • solo_traveller • ca
9
Employees were all very friendly and professional
Pros:

Many parking spaces. Easy access

Cons:

Breakfast smells were evident in the elevator.

2026-10-11 • via Nuitee
O
Olayinka • couple • ca
7
Just ok.
Pros:

Location

Cons:

Over priced

2026-08-28 • via Nuitee
J
Julie • couple • us
10
2026-08-25 • via Nuitee
D
David • family_with_children • ca
10
Would definitely return and recommend.
Pros:

Excellent staff interactions all around. Housekeeping, breakfast staff, front desk staff.
Coffee was superb!

Cons:

Nothing!

2026-08-18 • via Nuitee
G
Gabriela • solo_traveller • ca
10
2026-08-05 • via Nuitee
_
_Roman_ • solo_traveller • pl
10
Pros:

Bardzo komfortowy i czysty hotel z przemiłą obsługą. Duże pokoje i bezpłatny parking

2026-07-24 • via Nuitee
_
_Roman_ • solo_traveller • pl
10
Pros:

Stosunkowo nowy hotel z przemiłą załogą. Czyste i wygodne pokoje

2026-07-23 • via Nuitee
L
Louann • solo_traveller • ca
8
2026-07-13 • via Nuitee
R
Root • solo_traveller • us
10
Pros:

The appearance and cleanliness of the room was outstanding. The pillows helped me have a good night's sleep. Thank you.

2026-07-02 • via Nuitee
V
Virginia • family_with_children • us
10
2026-07-01 • via Nuitee
C
Christine • couple • ca
9
Pros:

All is well

2026-06-25 • via Nuitee
J
Jill • solo_traveller • us
8
Clean, comfortable, and close to retail
Pros:

Clean, updated and nice design touches.
Comfortable bed and nice tv

Cons:

Side access door to green space not working

2026-06-22 • via Nuitee
J
jwkarr • Solo travel • Toronto, Ontario
10
Very comfortable stay — No complaints!
Pros:

This is probably the best Holiday Inn I have ever stayed at. Everything is new and good quality. The hotel seems designed for both leisure and business travellers, based on the mix of people I saw during my stay. There is also a “work area” on the main floor with a couple of desktop machines for accessing the internet, printing, etc. And they have a meeting room with a projection screen that seats 16.

My room was bright and clean, and furnished with a large 56” TV, a bar fridge & microwave, a working desk, and interestingly, a chaise longue with side table. The bathroom had both a standard overhead light and a lighted mirror. Walk-in shower provides shampoo, conditioner, and body wash.

The breakfast bar was impressive. The food was surprisingly good, and there was a lot of variety: hot food included both scrambled eggs and cheese or western omelettes, bacon, sausages, and sausage patties, hash browns, pancakes, toast, and oatmeal. They also had cold cereal, fruit, and yogurt. Coffee was hot and strong. The surprise was a separate heating area with warm cinnamon buns — I’ve never seen that at any other hotel.

The hotel also has a nice workout room and swimming pool. I did not use either; I never plan to use such facilities because the pool is usually crowded and the fitness equipment is typically a motley collection of rusty equipment and mismatched hand weights. But both areas looked clean, well equipped, and inviting.

Finally, the hotel itself is well located. It's a 5-minute drive to a couple of grocery stores and several restaurants/fast food places. It's maybe 10 minutes straight north to reach Lakewood Park, on the shore of Lake St. Clair. Beautiful area to check out at any time of day. And it's within 30 minutes of downtown Windsor to the west and Leamington to the southeast.

I don’t have much call to visit the Windsor or Leamington area, but I would definitely look at staying here again if I do.

2026-06-20 • via Tripadvisor
J
juneja • family_with_children • ca
10
Was Lovely.
Pros:

Staff was very welcoming. Leena and VJ were extremely kind.

Cons:

N/A

2026-06-14 • via Nuitee