Tru By Hilton Eugene, Or

Hotels
•
Tru by Hilton
8.5 (672 reviews)
3111 Franklin Blvd. , Eugene , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Overpriced
Limited amenities

Categories

Cleanliness
8.21
Generally clean but mentioned issues like sharp edges and a slippery bathtub.
Service
9.18
Staff were friendly and accommodating, though some service aspects were inconsistent.
Location
8.72
Good location with easy access, though one review mentioned a noisy environment.
Room Quality
8.17
Rooms were clean and comfortable, but some were perceived as small.
Amenities
8.7
Amenities were decent but lacked some standard features like a microwave or larger refrigerator.
Value for Money
7.66
Some reviews indicated that the accommodation felt overpriced for the services provided.
Food and Beverage
8.71
Breakfast was appreciated and well-maintained.
Overall Experience
8.68
Overall, a nice stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:58

Property Description

Modern Amenities
Tru By Hilton Eugene, Or offers a fitness centre, shared lounge, and free WiFi for guests to enjoy during their stay. The rooms are equipped with a desk, flat-screen TV, and private bathroom, ensuring a comfortable experience.

Recreational Activities
Guests can indulge in a game of billiards or tennis at the hotel, and the surrounding area is perfect for hiking and skiing. Whether you prefer indoor or outdoor activities, there's something for everyone to enjoy.

Convenient Location
Located just 1.9 km from Matthew Knight Arena and 2 km from University of Oregon, Tru By Hilton Eugene, Or provides easy access to popular attractions. With a 24-hour front desk and room service available, guests can expect a seamless and enjoyable stay.

Book your stay at Tru By Hilton Eugene, Or for a memorable experience in Eugene!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 672 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
C
Cynthia • solo_traveller • ca
10
2026-05-27 • via Nuitee
A
Andrea • couple • us
10
Perfectly located, clean hotel, highly recommend.
Pros:

We loved our stay here! The hotel was in a perfect location, the hotel had a lot of amenities and our room was so nice and clean! We are currently traveling on vacation and had a long day in the car and we were both so tired it was such a nice reward and ending to our day to stay in a clean nice hotel. Highly recommend:

Cons:

Nothing we didn’t like.

2026-05-26 • via Nuitee
L
Lynne • couple • us
8
2026-05-23 • via Nuitee
F
F4PHANTOM • solo_traveller • us
8
Furnished like a high end IKEA
Pros:

The king bed room was small but functional. Very clean. Walk in shower a plus. Design took human factors into consideration. Multiple snack options for purchase was a good thought.

Cons:

A bit cramped. Road noise.

2026-05-23 • via Nuitee
J
Jody • couple • us
6
2026-05-17 • via Nuitee
J
Jade • couple • us
10
2026-05-15 • via Nuitee
R
Roger • couple • us
10
Great place, great breakfast
Pros:

Clean, comfortable, friendly staff, great breakfast

Cons:

Noise from above room

2026-05-12 • via Nuitee
C
Chi-Ching • extended_group • us
10
2026-05-08 • via Nuitee
C
Cathy • couple • us
9
Comfortable stay at Tru Hotel.
Pros:

Breakfast was fine but would have been nice to have yogurt. Scrambled eggs were good and hot.

Cons:

Room on the road side was noisy at night.

2026-05-04 • via Nuitee
N
Nityanand • solo_traveller • us
9
2026-05-04 • via Nuitee
D
Donald • couple • us
8
A good value
Pros:

Relaxing, quiet, safe

Cons:

Needs in room coffee maker, coffee

2026-05-03 • via Nuitee
B
Berry • couple • us
10
Love this place
2026-04-27 • via Nuitee
E
Ellen • couple • us
8
2026-04-26 • via Nuitee
K
Kathy • couple • us
10
2026-04-24 • via Nuitee
R
Ruiyu • family_with_children • us
7
2026-04-12 • via Nuitee
M
mery • couple • us
5
2026-04-10 • via Nuitee
M
mery • couple • us
5
2026-04-10 • via Nuitee
E
Edward or Jennie • family_with_children • us
8
Pros:

Location was perfect, clean room and comfy beds.

2026-04-09 • via Nuitee
Z
Zeiler • couple • us
9
Great stay
Pros:

Nice clean space comfy bed and pillows. .

Cons:

Downside was the road noise from the highway, but they do provide a sound machine to help drown out the noise

2026-04-06 • via Nuitee
M
Margaret • couple • us
8
2026-04-06 • via Nuitee