Tru By Hilton Eugene, Or

Hotels
•
Tru by Hilton
8.5 (685 reviews)
3111 Franklin Blvd. , Eugene , us
+1 541-344-8777

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Overpriced
Limited amenities

Categories

Cleanliness
8.21
Generally clean but mentioned issues like sharp edges and a slippery bathtub.
Service
9.18
Staff were friendly and accommodating, though some service aspects were inconsistent.
Location
8.72
Good location with easy access, though one review mentioned a noisy environment.
Room Quality
8.17
Rooms were clean and comfortable, but some were perceived as small.
Amenities
8.7
Amenities were decent but lacked some standard features like a microwave or larger refrigerator.
Value for Money
7.66
Some reviews indicated that the accommodation felt overpriced for the services provided.
Food and Beverage
8.71
Breakfast was appreciated and well-maintained.
Overall Experience
8.68
Overall, a nice stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:58

Property Description

Modern Amenities
Tru By Hilton Eugene, Or offers a fitness centre, shared lounge, and free WiFi for guests to enjoy during their stay. The rooms are equipped with a desk, flat-screen TV, and private bathroom, ensuring a comfortable experience.

Recreational Activities
Guests can indulge in a game of billiards or tennis at the hotel, and the surrounding area is perfect for hiking and skiing. Whether you prefer indoor or outdoor activities, there's something for everyone to enjoy.

Convenient Location
Located just 1.9 km from Matthew Knight Arena and 2 km from University of Oregon, Tru By Hilton Eugene, Or provides easy access to popular attractions. With a 24-hour front desk and room service available, guests can expect a seamless and enjoyable stay.

Book your stay at Tru By Hilton Eugene, Or for a memorable experience in Eugene!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 685 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
M
Monica • solo_traveller • us
10
Pros:

I love the facts when you come out of the elevator we always go explore.

2026-07-23 • via Nuitee
S
Shirley • family_with_children • us
8
2026-07-15 • via Nuitee
A
Anna • solo_traveller • us
10
2 nights stay
Pros:

Convenient location, quiet and clean. I loved the vibrant colors in the room (walls decor and curtains). Bed was very comfortable and the front desk cared about asking if I had everything I needed for my stay.
Price was great and lower than other older looking hotels in the area.
I would definitely book this hotel again if needed.

2026-07-13 • via Nuitee
A
Amanda • family_with_children • us
5
Mostly ok but breakfast was a bust
Pros:

Everything except there was no water in the room and the milk for the coffee was spoiled!!

Cons:

It would have been better if there was water in the room. I was extremely disappointed that the milk for the coffee was spoiled!! That should have been caught by the staff before putting the milk out. Makes me wonder if they ever check the milk? Or don’t change the milk daily??

2026-07-11 • via Nuitee
W
William • extended_group • us
8
2026-07-06 • via Nuitee
S
Suki • solo_traveller • us
9
Two teens and mom overnighter
Pros:

It’s what I would expect from Hilton and not overpriced.

Cons:

Water from pool smell in the lobby around 8 pm on checkin. It was gone by breakfast the next day.

2026-07-05 • via Nuitee
S
Simon • solo_traveller • us
8
Pros:

Color scheme, design choices

Cons:

Room kinda small

2026-07-05 • via Nuitee
K
Konnie • family_with_children • us
9
2026-07-02 • via Nuitee
R
Rohit • couple • us
8
2026-06-27 • via Nuitee
R
RIKI • solo_traveller • il
9
2026-06-25 • via Nuitee
C
Chrissy • family_with_children • us
2
Very unfriendly staff, uncomfortable beds.
2026-06-19 • via Nuitee
B
Beth • family_with_children • us
9
It was graduation weekend so prices were insane, the staff, food & location was great!
Pros:

I loved the staff, breakfast & hang out space and hot water available 24 hours.

Cons:

We had two suitcases & there was no place to
Put them. Also no drawers to empty them into so we could close them up and set aside. I wanted a double, but checked in late so there was no room to add a third person in the room at all.

2026-06-17 • via Nuitee
D
Debra A • solo_traveller • us
7
Cons:

Hotel was as advertised. However, I had not noticed there was no microwave or coffee in room. This was an inconvenience for me.

2026-06-08 • via Nuitee
A
Angelo • couple • us
9
2026-06-06 • via Nuitee
C
Cynthia • solo_traveller • ca
10
2026-05-27 • via Nuitee
A
Andrea • couple • us
10
Perfectly located, clean hotel, highly recommend.
Pros:

We loved our stay here! The hotel was in a perfect location, the hotel had a lot of amenities and our room was so nice and clean! We are currently traveling on vacation and had a long day in the car and we were both so tired it was such a nice reward and ending to our day to stay in a clean nice hotel. Highly recommend:

Cons:

Nothing we didn’t like.

2026-05-26 • via Nuitee
L
Lynne • couple • us
8
2026-05-23 • via Nuitee
F
F4PHANTOM • solo_traveller • us
8
Furnished like a high end IKEA
Pros:

The king bed room was small but functional. Very clean. Walk in shower a plus. Design took human factors into consideration. Multiple snack options for purchase was a good thought.

Cons:

A bit cramped. Road noise.

2026-05-23 • via Nuitee
J
Jody • couple • us
6
2026-05-17 • via Nuitee
J
Jade • couple • us
10
2026-05-15 • via Nuitee