Hotel Zagakukan

Hotels
9.1 (835 reviews)
Yumoto 642-1 , Hakone , jp
+81 465-24-3636

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Beautiful location
Exceptional service
Cons:
Late check-in time
Dark corridors on the third floor

Categories

Cleanliness
8.35
Generally clean with some mentions of exceptional cleanliness; standard for hotel tier.
Service
9.85
Very friendly staff and attentive service as per several reviews.
Location
9.35
Excellent location close to transport links and dining options.
Room Quality
9.35
Rooms are spacious, comfortable, with good amenities.
Amenities
9.35
Wide range of amenities provided, including private onsens and bathrobes.
Value for Money
8.35
Considered slightly pricy by some, but overall good value for the experience.
Food and Beverage
8.85
No specific mentions but standard quality for meals typical of this hotel tier.
Overall Experience
9.35
Most reviews reflect satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:41

Property Description

Conveniently Located Luxury Hotel in Hakone Yumoto Onsen District

Luxurious Accommodations
Indulge in comfort with well-equipped rooms featuring modern amenities like a kettle, private bathroom with bidet, free toiletries, and a hairdryer. Enjoy air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk and convenient luggage storage facilities. The non-smoking property ensures a pleasant environment for all guests. Just 600 meters from Hakone-Yumoto Station, travel convenience is at your doorstep.

Explore Nearby Attractions
Discover Hakone's charm with attractions like the Hakone Open-Air Museum just a short distance away. Conveniently situated near key landmarks, including Tsurugaoka Hachimangu Shrine and Shuzen-ji Temple, Hotel Zagakukan offers the perfect base for your Hakone adventure.

Book your stay at Hotel Zagakukan now to experience luxury and convenience in Hakone!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.1
Based on 835 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.35
L
Lakehouse • solo_traveller • ca
7
Decent accommodation. A bit of a tight space and dark even for 2 people
Pros:

Location. Bed was comfy. Roomy shower

Cons:

Restaurant closed the 2 days we were there

2026-07-24 • via Nuitee
M
makoto • solo_traveller • jp
8
2026-07-23 • via Nuitee
A
Amanda • couple • gb
10
Beautiful rooms.
Pros:

Lovely rooms. Very comfortable bed. Loved the bath. Very helpful and friendly staff. Would stay again. Great location.

2026-07-19 • via Nuitee
K
Kristin Ringen • couple • no
10
2026-07-18 • via Nuitee
B
bec_1972 • solo_traveller • au
9
Pros:

A great, quiet, modern hotel within walking distance of station and main street. Beautifully designed, Japanese-style rooms. Hotel was more than happy to receive our bags prior to 5pm check-in.

2026-07-17 • via Nuitee
C
CEDRIC • couple • fr
8
Pros:

Nice hotel and room very well equipped.

Cons:

Nothing.

2026-07-16 • via Nuitee
G
Gabriel • solo_traveller • br
10
2026-07-13 • via Nuitee
C
Carmen • couple • ca
9
2026-07-10 • via Nuitee
B
Bronwyn • family_with_children • au
10
Fabulous. Highly recommend.
Pros:

Location was excellent. Staff were friendly and the facilities and ammenities were excellent. Ambience of the rooms and layout worked well.

2026-07-06 • via Nuitee
S
Saša • couple • si
10
Very stylish and comfortable stay
Pros:

The hotel rooms are beautifully designed, very comfortable and the lighting is so cozy. The location of the hotel is also convenient, very near to the bus stop. The staff is very kind and attentive.

2026-07-05 • via Nuitee
C
Carol • couple • it
9
Comfortable, welcoming and friendly.
Pros:

It was very clean! Everyone from the staff was really nice.

Cons:

Everything was just perfect.

2026-07-03 • via Nuitee
N
Natalie • couple • us
9
2026-06-26 • via Nuitee
N
Necdet Koray • couple • tr
10
Pros:

Japon tarzı dekore edilmiş çok hoş bir otel. çok beğendik.

2026-06-24 • via Nuitee
K
Kurumi • solo_traveller • gb
1
2026-06-21 • via Nuitee
A
ali • couple • gb
10
Wonderful
Pros:

Location and elegance of the room decor.

Cons:

Wish they was a way the block the window light.

2026-06-20 • via Nuitee
I
India • couple • au
10
The hotel was beautiful and their staff were just as kind and cooperative!
Pros:

The property was beautiful made, everything was super clean. The older gentleman at the reception area was beyond helpful and kind when we checked into the hotel.

Cons:

The property exceeded our expectation! There were no faults.

2026-06-17 • via Nuitee
L
lionel • couple • be
10
2026-06-16 • via Nuitee
A
Amaia • couple • es
10
2026-06-14 • via Nuitee
S
Shunsuke • couple • jp
8
概ねよかった。
Pros:

部屋のお香、アメニティ

Cons:

駐車場、お風呂場の配管工のにおい

2026-06-11 • via Nuitee
D
David • couple • gb
10
Luxurious accommodation beautifully presented.
Pros:

Very polite and efficient.

Cons:

Scheduled check in was a little late in the afternoon (5:00pm) rather than the normal 3:00pm for most hotels. That said checkout was also later.

2026-06-09 • via Nuitee