Hotel Zagakukan

Hotels
9.1 (845 reviews)
Yumoto 642-1 , Hakone , JP
+81 465-24-3636

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Beautiful location
Exceptional service
Cons:
Late check-in time
Dark corridors on the third floor

Categories

Cleanliness
8.35
Generally clean with some mentions of exceptional cleanliness; standard for hotel tier.
Service
9.85
Very friendly staff and attentive service as per several reviews.
Location
9.35
Excellent location close to transport links and dining options.
Room Quality
9.35
Rooms are spacious, comfortable, with good amenities.
Amenities
9.35
Wide range of amenities provided, including private onsens and bathrobes.
Value for Money
8.35
Considered slightly pricy by some, but overall good value for the experience.
Food and Beverage
8.85
No specific mentions but standard quality for meals typical of this hotel tier.
Overall Experience
9.35
Most reviews reflect satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:41

Property Description

Conveniently Located Luxury Hotel in Hakone Yumoto Onsen District

Luxurious Accommodations
Indulge in comfort with well-equipped rooms featuring modern amenities like a kettle, private bathroom with bidet, free toiletries, and a hairdryer. Enjoy air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk and convenient luggage storage facilities. The non-smoking property ensures a pleasant environment for all guests. Just 600 meters from Hakone-Yumoto Station, travel convenience is at your doorstep.

Explore Nearby Attractions
Discover Hakone's charm with attractions like the Hakone Open-Air Museum just a short distance away. Conveniently situated near key landmarks, including Tsurugaoka Hachimangu Shrine and Shuzen-ji Temple, Hotel Zagakukan offers the perfect base for your Hakone adventure.

Book your stay at Hotel Zagakukan now to experience luxury and convenience in Hakone!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.1
Based on 845 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.35
D
Dominik • couple • de
9
Pros:

Schönes Zimmer, eigener Onsen

2026-10-17 • via Nuitee
V
Vasanthuja • couple • ch
10
2026-10-14 • via Nuitee
T
Tamir • couple • il
10
2026-10-11 • via Nuitee
C
Céline • couple • be
10
Parfait
Pros:

Tout était parfait, chambre à la fois traditionnelle et moderne. Très cosy. Le lit est énorme, le personnel très accueillant et le mieux calme.
Le Onsen dans la chambre est vraiment un plus !

Cons:

Rien

2026-10-10 • via Nuitee
J
Jil • solo_traveller • de
9
2026-10-07 • via Nuitee
N
Norman W • solo_traveller • ca
5
Pros:

The hot bath on the rooftop is comfortable and private. The location is excellent and convenient.

Cons:

The bath was not too clean. The corridors are dark. The room rice is too high without any meal offering. The breakfast, which cost 2200 Yen, was pathetic for its price.

2026-09-18 • via Nuitee
P
Paula • solo_traveller • nz
10
Pros:

Lovely bed and rekaxing bath. So quiet amd yet handy to transport hub.

Cons:

Nothing. It waa great.

2026-09-17 • via Nuitee
S
Shahar • couple • il
10
2026-09-11 • via Nuitee
J
Jenny • couple • au
6
While the place was very clean and modern we wouldn’t stay due to no windows or natural lighting and the darkness of the
Pros:

The private onsen was nice but felt prison like as you couldn’t see the beautiful scenery as walls were so high

Cons:

No windows was a definite no go for us as it felt very claustrophobic
Place is so dark and feels like a dungeon

2026-09-08 • via Nuitee
M
Marwen • couple • fr
10
2026-09-07 • via Nuitee
S
Salomon • solo_traveller • fr
10
2026-09-01 • via Nuitee
C
Clara • couple • ad
10
2026-08-31 • via Nuitee
J
jan • couple • be
10
2026-08-30 • via Nuitee
V
Vlad Mihai • couple • ro
10
2026-08-30 • via Nuitee
A
Alexandra • solo_traveller • pt
8
Medianamente agradável
Pros:

Quarto era muito bom

Cons:

As zonas comuns são minimas. O pequeno almoço é servido com pão congelado que os hóspedes têm de aquecer num forno e com talheres descartáveis e copos de papel. Parecia campismo por um preço exorbitante

2026-08-28 • via Nuitee
ちぇ • solo_traveller • jp
9
客室露天風呂付きが絶対おすすめです。
Pros:

プライベート貸切露天風呂な感じで
好きな時に好きなだけお風呂を堪能できて
すごく良かったです。
お部屋はラグジュアリー感が半端ないw
スタッフの方々も皆親切な対応で
また次に湯本に行った際も
坐楽閑が良いなぁって
思いました。

Cons:

お風呂まで行く階段に蚊が多かった所。
出来たら電子レンジも置いて頂けると有難い。
アメニティーは充実していましたが
シャンプーやコンディショナー、ボディソープの匂いがヒノキの匂い？だったのかな？
ちょっとキツかったです。
あと部屋まで行く廊下の匂いがお香的な香りだったので好きな方には良いですが
嫌いな方には不向きな香りでした。

2026-08-26 • via Nuitee
L
Loic • couple • fr
10
Agréable séjour!
Pros:

L'emplacement était top. Le Onsen aussi. le logement était jolie et grand. Nous avons passés un bon séjour.

2026-08-24 • via Nuitee
C
Carole • extended_group • ch
10
Très beau hôtel à recommander
Pros:

Très bel hôtel, chambre spacieuse, très grand lit,

Cons:

Aucune prises électriques avec la terre à part le wc….

2026-08-23 • via Nuitee
L
Leonardo • solo_traveller • it
8
Relax nel cuore di Hakone
Pros:

Camera in stile giapponese con futon e onsen. Molto spaziosa, moderna e con tutte le amenities necessarie per passare un bel soggiorno. Vicino ad un bar molto buono sia per colazione che per pranzo/cena.

Cons:

Mancanza di una finestra vera, c’era un lucernario e basta che non dava la possibilità di vedere fuori.

2026-08-23 • via Nuitee
C
Catalina • couple • ro
8
Lipsă mic dejun
Pros:

Camera a fost curată

Cons:

Personalul nu știe limba engleză

2026-08-22 • via Nuitee