Candlewood Suites - Panama City Beach Pier Park by IHG

Hotels
Candlewood Suites
8.2 (729 reviews)
16992 Panama City Beach Pkwy , Panama City Beach , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from neighboring rooms

Categories

Cleanliness
7.1
Carpet smells dirty and damp, issues with room cleanliness.
Service
8.9
Staff was excellent, responsive, and friendly.
Location
9.1
Close proximity to beach, restaurants, and shopping.
Room Quality
7.6
Rooms reported as clean, but had maintenance issues with drainage and comfort.
Amenities
8.6
Amenities exceeded expectations and the kitchen area was appreciated.
Value for Money
8.1
Good rates for the location despite aging appearance.
Food and Beverage
8.1
Breakfast was good, with a positive review on cleanliness.
Overall Experience
8.1
Overall satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:44

Property Description

Modern Amenities and Prime Location
Discover Candlewood Suites - Panama City Beach Pier Park, an IHG Hotel, offering a fitness center and an outdoor pool. Situated just minutes away from Panama City Beach and Russell-Fields Pier, our 3-star property boasts air-conditioned rooms with free WiFi and kitchen facilities, ensuring a comfortable stay for all guests.

Convenience at Your Fingertips
Each room features a flat-screen TV and a fridge, providing the perfect blend of entertainment and convenience. Additionally, our hotel offers a 24-hour front desk, shared lounge, and business center for all your needs.

Explore Nearby Attractions
Conveniently located near Gulf World Marine Park and Shipwreck Island, there's no shortage of entertainment options. Book your stay at Candlewood Suites - Panama City Beach Pier Park and make the most of your Florida getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 729 reviews
Cleanliness: 7.1
Service: 8.9
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.1
A
aimee solo_traveller us
9
Pros:

EXCELLENT customer service.

Cons:

The microwave in the room did not work when we arrived. It was also never fixed or replaced. Maintenance kept saying they were waiting on a replacement and that never happened before the date that we checked out. That was the ONLY issue we had....besides the microwave, our stay was great!

2026-08-08 via Nuitee
L
LaNorris solo_traveller us
8
Pros:

Great location nearby many attractions

Cons:

Ac wasn't working in my room but building temp was still comfortable

2026-08-06 via Nuitee
W
William family_with_children us
10
Very clean quiet comfortable rooms
Pros:

Very clean

Cons:

N/A

2026-08-04 via Nuitee
T
Tom couple us
8
Cons:

The bathroom door is in a terrible location, especially for a handicapped room

2026-08-02 via Nuitee
D
Dennis solo_traveller us
8
2026-07-23 via Nuitee
J
Jill couple us
9
Would stay again.
Pros:

I liked the fact that I had a basic kitchen and plenty of room.

Cons:

The towel bar in the bathroom was broken and there were no hooks for towels.

2026-07-21 via Nuitee
T
Thomas family_with_children us
9
2026-07-20 via Nuitee
K
Kataja couple us
10
2026-07-19 via Nuitee
A
Alejandro couple us
10
2026-07-17 via Nuitee
K
Kim family_with_children us
10
From the moment we checked in to the moment we checked out. The staff were welcoming, friendly, and helpful. The propert
Pros:

Property was kept clean. Room was clean. Staff were friendly and helpful.

Cons:

I have no complaints

2026-07-16 via Nuitee
S
Shonaree solo_traveller us
10
2026-07-16 via Nuitee
L
Loren couple us
7
Overall good stay. Would stay again.
Pros:

Close to the beach but not close enough to be in a lot of traffic everytime you leave.

Cons:

Pillows were uncomfortable for me but my significant other loved them. The tub drain would not stay open.

2026-07-14 via Nuitee
M
melinda family_with_children us
10
Pros:

Everything was great

2026-07-13 via Nuitee
C
Carissa family_with_children us
3
Pros:

Close to beaches and dog friendly

Cons:

It was very rundown, didn’t have ice buckets for ice. Didn’t have a hair dryer and when I asked for one, I received a nasty unclean one. Very sketchy neighborhood and the hotel itself was sketch

2026-07-10 via Nuitee
A
Amelia family_with_children us
1
Clean rooms horrible guy at the desk.
Pros:

The pool was nice and the rooms were clean

Cons:

Omg the guy at the counter is horrible. The day after we paid and checked in he decided to take my card and charge a night for another room! I had booked July 4-6 paid in full with deposit next day another charge of almost $400 WTF. Beware! He’s tall light skinned and has a Caribbean accent!

2026-07-09 via Nuitee
S
Sarmiento couple us
10
2026-07-07 via Nuitee
K
Kenyetta family_with_children us
10
2026-07-07 via Nuitee
D
Daniel L couple us
10
2026-07-07 via Nuitee
J
Jermaine solo_traveller us
9
2026-07-06 via Nuitee
T
Tiffany solo_traveller us
10
2026-07-05 via Nuitee