Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Beautiful hotel design
Cons:
No dinner restaurant within the hotel

Categories

Cleanliness
9.13
Clean and well-maintained hotel offerings.
Service
9.6
Staff went above and beyond, accommodating early check-in and providing personal assistance.
Location
9.14
Convenient location next to a restaurant.
Room Quality
9.09
Spacious, dark, and quiet rooms with comfortable beds.
Amenities
9.12
Great amenities like large bathtubs and plenty of bottled water.
Value for Money
9.08
Good value based on overall experience and room quality.
Food and Beverage
9.13
Excellent breakfast buffet; limited dinner options nearby.
Overall Experience
9.3
Highly recommended hotel based on positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:56

Property Description

Luxurious Accommodation

W Chengdu, located just 5.4 km from New International Convention & Exposition Center, offers a luxurious stay with air-conditioned rooms featuring modern amenities like a coffee machine, minibar, and a safety deposit box. Some rooms even provide stunning city views, ensuring a memorable experience for guests.

Exceptional Facilities

This upscale hotel boasts a fitness centre, free bikes, and a restaurant serving delectable dishes. Guests can enjoy a buffet breakfast every morning and unwind at the bar in the evenings. The 24-hour front desk, free WiFi, and room service cater to all guest needs efficiently.

Relaxing Sun Terrace

Indulge in relaxation at the hotel's sun terrace, perfect for soaking up the sun or enjoying a quiet moment amidst a bustling city. Whether it's exploring nearby attractions or unwinding at the hotel, W Chengdu offers a blend of comfort and convenience.

Experience luxury and comfort at W Chengdu - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Location

Guest Reviews

Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
A
Anzhelika • solo_traveller • ru
10
фантастика
Pros:

самый лучший отель в городе! Потрясающий интерьер в номере, фантастический вид, местоположение удобное - внизу огромное количество ресторанчиков и магазинов. Считаю, что это лучший отель в Чэнду, обязательно вернусь и рекомендую

2026-09-04 • via Nuitee
A
Andrew • couple • au
10
2026-08-28 • via Nuitee
T
Tomas • family_with_children • de
7
Meh.nice for pictures not for service,had to use the translator often aswell but Vicky Chen from the reception gave his
Pros:

Really nice looking good for instagram photos the restaurant is also great and is price to fair value

Cons:

Staff really incompetent,patrolling the elevators scrolling on their phones and not trying to help.Got told that they don’t have umbrellas even tho they 2 minutes later said thats its not even close to occupied,we had to ask a second time just so that they went and actually got umbrellas

2026-08-19 • via Nuitee
M
M • family_with_children • nl
10
Lo recomiendo 100%
Pros:

Todo estuvo excelente. Tuvimos un pequeño inconveniente en la habitación durante el check in que fue solucionado de inmediato.

2026-07-15 • via Nuitee
J
jiexia • family_with_children • sg
9
2026-06-23 • via Nuitee
A
ALIN COSMIN • couple • es
10
2026-05-27 • via Nuitee
S
Shay • extended_group • gb
10
2026-05-12 • via Nuitee
O
Olivia • couple • br
10
lindo demais
Pros:

hotel é perfeito, quarto amplo, banheiro grande e lindo, tudo muito limpo, cama confortável, nos sentimos em casa, serviço ótimo, comida maravilhosa, super bem localizado numa rua famosa da cidade que da pra ver as famosas torres de chengdu iluminadas a noite, rua repleta de lojas e restaurantes, equipe toda fala inglês, lindo demais, simplesmente amamos, recomendo!

Cons:

nada a reclamar

2026-05-09 • via Nuitee
A
ALIN COSMIN • extended_group • es
10
2026-04-19 • via Nuitee
H
Haifeng • couple • au
10
2026-04-15 • via Nuitee
M
Mine86 • solo_traveller • de
10
Perfekter Aufenthalt!!
Pros:

Das Zimmer war wunderschön eingerichtet, mein Mann hatte bescheid gesagt, dass die Reise anlässlich meines Geburtstages war und das Hotelpersonal hatte das Zimmer liebevoll dekoriert, es war wundervoll!! Der Service war perfekt und ganz besonders toll war das Frühstück! Der Frühstücksraum ist so toll designt, der Service war großartig und die Speisen einfach nur köstlich! Auch das Gym war toll! Alles in allem perfekt, wir würden auf jeden Fall wiederkommen!!!

Cons:

Überhaupt nichts, es war ein perfekter Aufenthalt!

2026-04-15 • via Nuitee
L
Leonor • couple • pt
8
Unique stay
Pros:

Overall this hotel is worth it for the amazing design, it is really unique and beautiful.
The breakfast was the best we had in China, really very very good.
The staff were all very attentive and helpful, many spoke English, which can be rare even at hotels.
The direct connection to the mall was really nice, particularly in rainy days, and the hotel had a nice to explore surrounding area. However if this is the only hotel you will be staying at in Chengdu, i wouldnt recommend this location, its quite far from the main attractions.
The pool area was also very nice though we would have appreciated more instructions on accessing it and what to wear.

Cons:

After a 20h+ flight we arrive at the hotel at 16h and the room is not ready... it took around 30 minutes more of wait for us to be able to check in. For such an expensive hotel this was a really big letdown.
Although we booked non-smoking bedroom, there was a weird smell in the room. This happened in all hotels we stayed at with mixed smoking policy.

2026-01-06 • via Nuitee
C
Canrui • couple • ca
10
除了恐惧浴室花洒 其他完美
2025-12-30 • via Nuitee
M
Mazhar • solo_traveller • cz
8
The room was great!
Pros:

Modern and very cool. Nice interior.

Cons:

The concierge offered to arrange transportation without mentioning it is a limousine or the costs involved. His email was sent while I was flying and I didn’t know about it. Because I didn’t know, I took my own taxi only to discover that transportation had been arranged . I feel I was wrongly charged for the transportation. I should get a refund for that.

2025-12-26 • via Nuitee
W
Wendy • couple • au
10
It was a wonderful stay at W chemgdu and highly recommended.
Pros:

Luxury facilities, clean and quiet room. Breakfasts were yummy and location is convenient to go anywhere.

Cons:

None

2025-12-06 • via Nuitee
Y
YANG • couple • cn
6
隔音问题令人困扰
Pros:

员工友善，服务周到，环境干净整洁，客房内的设施齐备，地理位置非常方便，楼下即使大型购物中心。

Cons:

这次成都之旅分别入住了华尔道夫和W两家酒店，对比高下立判。特别是在隔音方面。住在20层客房，夜晚可以听到楼下酒吧人们的嬉闹声，隔壁客房开关门和楼上客人挪动物品的声音也清晰可见。我本对噪音不是很敏感，都会觉得这里不够安静。

2025-10-20 • via Nuitee
J
Jia Ying • extended_group • my
10
2025-10-15 • via Nuitee
A
Anthony • family_with_children • th
10
2025-08-29 • via Nuitee
T
Tonya • friends
10
Pros:

Beautiful Hotel. Love all the curves in the lobby and in the rooms. I had requested an early check-in and this was accommodated. Staff went above and beyond. Even sending someone to my room with ice for a foot injury, and to take a room service order after translating the menu into English for me. Breakfast buffet was excellent. There is no restaurant in the hotel for dinner. But one is immediately adjacent. Room itself was large, dark, and quiet for sleeping. Comfortable bed. The large free standing bathtub was perfect for soaking, great amenities and lots of bottled water available. The hotel offers "Wonderful Rooms" and "Spectacular Rooms". When I asked about the difference, I was told that the spectacular rooms had a better view. Highly recommend.

2025-08-20 • via Nuitee
M
Mohammed • solo_traveller • ae
9
2025-08-06 • via Nuitee