Pets allowed

Facilities

Health or beauty spa nearby
Electric car charging station
Comprehensive recycling policy
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great service
Beautiful hotel design
Cons:
No dinner restaurant within the hotel

Categories

Cleanliness
9.13
Clean and well-maintained hotel offerings.
Service
9.6
Staff went above and beyond, accommodating early check-in and providing personal assistance.
Location
9.14
Convenient location next to a restaurant.
Room Quality
9.09
Spacious, dark, and quiet rooms with comfortable beds.
Amenities
9.12
Great amenities like large bathtubs and plenty of bottled water.
Value for Money
9.08
Good value based on overall experience and room quality.
Food and Beverage
9.13
Excellent breakfast buffet; limited dinner options nearby.
Overall Experience
9.3
Highly recommended hotel based on positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:56

Property Description

Luxurious Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Gastronomic Delights
Enjoy Chinese cuisine at YAO YEN 邀艳中餐厅, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Convenient Location
With a stay at W Chengdu in Chengdu (Wuhou), you'll be within a 10-minute drive of Taikoo Li Shopping Center and New Century Global Center. This luxury hotel is strategically located near major attractions and transportation hubs.

Book now to experience luxury and convenience at W Chengdu.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 7 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
A
ALIN COSMIN • couple • es
10
2026-05-27 • via Nuitee
S
Shay • extended_group • gb
10
2026-05-12 • via Nuitee
O
Olivia • couple • br
10
lindo demais
Pros:

hotel é perfeito, quarto amplo, banheiro grande e lindo, tudo muito limpo, cama confortável, nos sentimos em casa, serviço ótimo, comida maravilhosa, super bem localizado numa rua famosa da cidade que da pra ver as famosas torres de chengdu iluminadas a noite, rua repleta de lojas e restaurantes, equipe toda fala inglês, lindo demais, simplesmente amamos, recomendo!

Cons:

nada a reclamar

2026-05-09 • via Nuitee
A
ALIN COSMIN • extended_group • es
10
2026-04-19 • via Nuitee
H
Haifeng • couple • au
10
2026-04-15 • via Nuitee
M
Mine86 • solo_traveller • de
10
Perfekter Aufenthalt!!
Pros:

Das Zimmer war wunderschön eingerichtet, mein Mann hatte bescheid gesagt, dass die Reise anlässlich meines Geburtstages war und das Hotelpersonal hatte das Zimmer liebevoll dekoriert, es war wundervoll!! Der Service war perfekt und ganz besonders toll war das Frühstück! Der Frühstücksraum ist so toll designt, der Service war großartig und die Speisen einfach nur köstlich! Auch das Gym war toll! Alles in allem perfekt, wir würden auf jeden Fall wiederkommen!!!

Cons:

Überhaupt nichts, es war ein perfekter Aufenthalt!

2026-04-15 • via Nuitee
L
Leonor • couple • pt
8
Unique stay
Pros:

Overall this hotel is worth it for the amazing design, it is really unique and beautiful.
The breakfast was the best we had in China, really very very good.
The staff were all very attentive and helpful, many spoke English, which can be rare even at hotels.
The direct connection to the mall was really nice, particularly in rainy days, and the hotel had a nice to explore surrounding area. However if this is the only hotel you will be staying at in Chengdu, i wouldnt recommend this location, its quite far from the main attractions.
The pool area was also very nice though we would have appreciated more instructions on accessing it and what to wear.

Cons:

After a 20h+ flight we arrive at the hotel at 16h and the room is not ready... it took around 30 minutes more of wait for us to be able to check in. For such an expensive hotel this was a really big letdown.
Although we booked non-smoking bedroom, there was a weird smell in the room. This happened in all hotels we stayed at with mixed smoking policy.

2026-01-06 • via Nuitee
C
Canrui • couple • ca
10
除了恐惧浴室花洒 其他完美
2025-12-30 • via Nuitee
M
Mazhar • solo_traveller • cz
8
The room was great!
Pros:

Modern and very cool. Nice interior.

Cons:

The concierge offered to arrange transportation without mentioning it is a limousine or the costs involved. His email was sent while I was flying and I didn’t know about it. Because I didn’t know, I took my own taxi only to discover that transportation had been arranged . I feel I was wrongly charged for the transportation. I should get a refund for that.

2025-12-26 • via Nuitee
W
Wendy • couple • au
10
It was a wonderful stay at W chemgdu and highly recommended.
Pros:

Luxury facilities, clean and quiet room. Breakfasts were yummy and location is convenient to go anywhere.

Cons:

None

2025-12-06 • via Nuitee
Y
YANG • couple • cn
6
隔音问题令人困扰
Pros:

员工友善，服务周到，环境干净整洁，客房内的设施齐备，地理位置非常方便，楼下即使大型购物中心。

Cons:

这次成都之旅分别入住了华尔道夫和W两家酒店，对比高下立判。特别是在隔音方面。住在20层客房，夜晚可以听到楼下酒吧人们的嬉闹声，隔壁客房开关门和楼上客人挪动物品的声音也清晰可见。我本对噪音不是很敏感，都会觉得这里不够安静。

2025-10-20 • via Nuitee
J
Jia Ying • extended_group • my
10
2025-10-15 • via Nuitee
A
Anthony • family_with_children • th
10
2025-08-29 • via Nuitee
T
Tonya • friends
10
Pros:

Beautiful Hotel. Love all the curves in the lobby and in the rooms. I had requested an early check-in and this was accommodated. Staff went above and beyond. Even sending someone to my room with ice for a foot injury, and to take a room service order after translating the menu into English for me. Breakfast buffet was excellent. There is no restaurant in the hotel for dinner. But one is immediately adjacent. Room itself was large, dark, and quiet for sleeping. Comfortable bed. The large free standing bathtub was perfect for soaking, great amenities and lots of bottled water available. The hotel offers "Wonderful Rooms" and "Spectacular Rooms". When I asked about the difference, I was told that the spectacular rooms had a better view. Highly recommend.

2025-08-20 • via Nuitee
M
Mohammed • solo_traveller • ae
9
2025-08-06 • via Nuitee
J
Jia Ying • solo_traveller • sg
10
2025-07-14 • via Nuitee
F
Franz-Udo
10
Pros:

einfach nur super!!!

2025-06-06 • via Nuitee
M
Mason
10
Pros:

Totally worth the price

2025-05-27 • via Nuitee
G
Gyeongyeon
10
Pros:

최고에요

2025-05-21 • via Nuitee
J
Journey52402164364 • Solo travel
10
Genius Lynn amazing stay
Pros:

Amazing stay at W Chengdu, thanks to the incredibly warm and professional Lynn！ From check-in to check-out, the team went above and beyond to make me feel welcome. Lynn’s attention to detail, genuine kindness, and efficiency truly made my experience unforgettable. Highly recommend!

2025-05-19 • via Tripadvisor