Prince Smart Inn Ebisu

Hotels
•
Prince Hotels & Resorts
8.4 (1025 reviews)
Shibuya-ku Ebisuminami 3-11-25 , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Cleanliness
Comfortable beds
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.15
Some reviews noted cleanliness issues, such as stains on the bed and wall.
Service
8.65
Varying experiences with staff, some were helpful while others were unhelpful.
Location
9.65
Multiple reviews praised the location for its convenience and accessibility.
Room Quality
8.15
Rooms are described as small and basic, which is expected for this hotel price range.
Amenities
8.65
Decent amenities noted, though some reviews mentioned issues with laundry and breakfast.
Value for Money
7.65
Comments suggest that guests felt the hotel might not be worth the price due to its shortcomings.
Food and Beverage
7.15
Breakfast options were frequently criticized for being poor and lacking variety.
Overall Experience
9.15
Overall sentiment was mixed, but many guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:41

Property Description

Prime Location in Shibuya Ward

Located in the heart of Tokyo's vibrant Shibuya Ward, Prince Smart Inn Ebisu offers a convenient stay just steps away from popular attractions like Atre Ebisu Shopping Mall and America Bashi Park.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a safety deposit box. Our attentive staff, fluent in English and Japanese, are available 24/7 at the front desk to assist you during your stay.

Nearby Attractions

Explore Tokyo's cultural scene with ease as our hotel is close to Tokyo Metropolitan Museum of Photography, Daikanyama Address Dixsept, and Sato Sakura Museum. Don't miss out on the chance to stay at Prince Smart Inn Ebisu for a memorable Tokyo experience.

Important information:

This property offers self-check-in only.

Access to the lockers is by reservation and is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1025 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 9.15
M
Maraea • solo_traveller • au
10
Pros:

I would definetly stay here again as it was a great location and exceeded everything I expected

2026-06-27 • via Nuitee
H
Helen • family_with_children • au
9
great place to stay
Pros:

loved the breakfast

Cons:

all good

2026-06-27 • via Nuitee
M
Maraea • solo_traveller • au
10
Pros:

I love the location and that there are lots of restaurants close by and the train station is not too far

2026-06-27 • via Nuitee
Y
Yuko • solo_traveller • au
8
2026-06-26 • via Nuitee
K
Kumiko • couple • jp
10
完璧な選択！
Pros:

こんなに狭いのに快適でした
洗面脱衣所が玄関入ってすぐの廊下
部屋との間にカーテンあるので良いスペースの活用！
駅からの距離と目的地からの距離が歩いていけて良かった
また利用します

Cons:

部屋が狭い
天井のスプリンクラーがむき出しがちょっと

2026-06-26 • via Nuitee
E
Eigil • solo_traveller • dk
9
2026-06-24 • via Nuitee
V
Victor Carlo • extended_group • ph
4
Too Expensive for the things you get.
Pros:

Quiet. Good house keeping.

Cons:

No Luggage storage upon checkout. No Hot water kettle in room. No coffee, tea in room.

2026-06-21 • via Nuitee
T
Tak Yui • solo_traveller • hk
10
Will be back for sure
Pros:

good value for money, quiet neighbourhood, simple and good breakfast

Cons:

maybe more hooks on the wall for hanging clothes

2026-06-21 • via Nuitee
M
max • couple • us
7
Great stay
Pros:

You can’t beat the location. Located by lots of restaurants. Egg sandwich in the morning nice.

Cons:

The room was a little dingy. It could definitely use a paint job.

2026-06-18 • via Nuitee
F
Fiona • solo_traveller • ie
8
Stay in Ebisu
Pros:

The location was good - not too close/far from train station.

Hotel staff were very helpful and hotel facilities were very good. Breakfast was basic, but very nice.

Cons:

Albeit that the bedrooms are small, but It would have been nice to have tea/coffee making facilities in the room.

2026-06-16 • via Nuitee
M
Murat • solo_traveller • de
9
2026-06-13 • via Nuitee
M
Marcus • solo_traveller • se
8
2026-06-12 • via Nuitee
M
merve • solo_traveller • tr
7
2026-06-11 • via Nuitee
E
Eva • solo_traveller • de
9
2026-06-10 • via Nuitee
C
CHIE • solo_traveller • jp
7
快適、静か
Pros:

掃除が毎日あったこと

Cons:

朝ごはんに野菜を少し多くしてほしい

2026-06-09 • via Nuitee
M
MENG HSUAN • family_with_children • tw
8
2026-06-08 • via Nuitee
A
Aida • solo_traveller • se
1
Otrygg vistelse.
Cons:

Jag tyckte hotellet var mycket märkligt. Jag kom hem en kväll och dörren till mitt hotellrum stod öppen. En laddare var även borta. När jag förklarade vad som hade hänt för receptionisten och hotellets manager var det väldigt tydligt att managern inte brydde sig om vad som hade hänt. De sa att ”dörren kanske gick sönder, det kan hända ibland”. Managern var inte alls tillmötesgående. När jag sa att det kändes otryggt svarade han att ”det finns inget jag kan göra, om du känner dig otrygg kan du ringa till polisen”. Man måste kunna förvänta sig bättre säkerhet och service från ett hotell.

2026-06-08 • via Nuitee
E
Ellisa • couple • us
10
I highly recommend the hotel. Perfect is you want to be away from the hordes of Americans and in a great location.
Pros:

Great location, nice room, good breakfast included

2026-06-08 • via Nuitee
M
Megumi • solo_traveller • jp
6
Pros:

施設自体は清潔で、恵比寿駅（日比谷線）から近いのでよかったです。

Cons:

壁が薄いのか、空調の問題なのか5時くらいからカタカタ後がすごく寝れなかったです。

2026-06-07 • via Nuitee
A
AYCA • couple • tr
8
Güzel bir deneyimdi. Tavsiye ederiz.
Pros:

Konumu çok güzel, odaları geniş ve kullanışlı.

Cons:

Kahvaltı 11:00’e kadar ancak bir çok şey sürekli sold out. Su sadece ilk gün veriliyor. Odada dolap ve askı eksiği var yerleşmek zor. Havalandırma için pencere açmak ve gerçek hava almak imkanı yok.

2026-06-06 • via Nuitee