Prince Smart Inn Ebisu

Hotels
•
Prince Hotels & Resorts
8.4 (1068 reviews)
Shibuya-ku Ebisuminami 3-11-25 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Cleanliness
Comfortable beds
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.15
Some reviews noted cleanliness issues, such as stains on the bed and wall.
Service
8.65
Varying experiences with staff, some were helpful while others were unhelpful.
Location
9.65
Multiple reviews praised the location for its convenience and accessibility.
Room Quality
8.15
Rooms are described as small and basic, which is expected for this hotel price range.
Amenities
8.65
Decent amenities noted, though some reviews mentioned issues with laundry and breakfast.
Value for Money
7.65
Comments suggest that guests felt the hotel might not be worth the price due to its shortcomings.
Food and Beverage
7.15
Breakfast options were frequently criticized for being poor and lacking variety.
Overall Experience
9.15
Overall sentiment was mixed, but many guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:41

Property Description

Prime Location in Shibuya Ward

Located in the heart of Tokyo's vibrant Shibuya Ward, Prince Smart Inn Ebisu offers a convenient stay just steps away from popular attractions like Atre Ebisu Shopping Mall and America Bashi Park.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a safety deposit box. Our attentive staff, fluent in English and Japanese, are available 24/7 at the front desk to assist you during your stay.

Nearby Attractions

Explore Tokyo's cultural scene with ease as our hotel is close to Tokyo Metropolitan Museum of Photography, Daikanyama Address Dixsept, and Sato Sakura Museum. Don't miss out on the chance to stay at Prince Smart Inn Ebisu for a memorable Tokyo experience.

Important information:

This property offers self-check-in only.

Access to the lockers is by reservation and is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1068 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 9.15
M
Monica • extended_group • es
9
Pros:

Ubicación y desayuno

Cons:

Habitaciones muy pequeñas, sin espacio

2026-09-18 • via Nuitee
J
JUNKO • solo_traveller • jp
7
Pros:

ホテルも部屋もとても清潔感があった
朝食付きも良く美味しかった

Cons:

仕方ないかもしれないけど部屋があまりに狭く奥のベッドからは移動が大変だった
小さなテーブルが欲しかった
アメニティが少なかった洗顔料、化粧水等
コーヒースタンド置いて欲しかった
(東日本メッツのような)

2026-09-17 • via Nuitee
A
Avraham • solo_traveller • il
7
2026-09-16 • via Nuitee
T
Timos • solo_traveller • ae
6
2026-09-15 • via Nuitee
L
lukikara • solo_traveller • ar
10
Repetiría sin dudarlo
Pros:

La ubicación es top. El barrio es divino. El cuarto muy prolijo, pensé que iba a ser más pequeño pero estuvo muy bien. El desayuno es muy bueno, opciones limitadas pero muy ricas.

2026-09-15 • via Nuitee
K
Kondo • couple • jp
6
2026-09-15 • via Nuitee
N
Naotaka • solo_traveller • jp
10
2026-09-13 • via Nuitee
N
Naotaka • solo_traveller • jp
8
2026-09-13 • via Nuitee
C
Craig • couple • nz
8
Great location, fabulous comfortable and quiet room - plenty of places to eat and get essentials.
Pros:

Enjoyed our stay. The staff were helpful on checking in. The room was clean, modern, quiet and the bed was very comfortable. Room servicing and cleaning were exceptional. Above all the location right in the hear of Ebisu was the greatest thing. 2min walk to the JY line. Lot's a cheap and good places to eat and multiple Family Marts, Lawsons mini marts and the Peacock supermarket within 1-2 min walk also. Air conditioning was wonderful in the room - and who doesn't like a good Japanese toilet :-)

Cons:

So the room was advertised with breakfast. It was poor to be honest. What is 'included' with your room is buttered toast, cheese and ham on toast, BLT - with egg. All were pretty bad - BLT being the best of the bad bunch. I think the hotel would be better not offering breakfast with the stay - as it works against them. People expecting a reasonable hotel breakfast are disappointed - so save yourself the potential negative comments and either a) don't offer the free breakfasts or b) Charge a small price for a much better breakfast.

The only other thing I think could be improved upon would be the provision of some working desks in reception to plugin in your laptop etc. There is a table in the cafe off reception with power etc, but the hand written signs everywhere saying this is 'not a free space' and items must be purchased is not welcoming.

But - these are both minor points in comparison to the great room and location. So just go knowing that's its probably best to pop to the local Family Mart for some 100 yen hash browns, some fruit and some good juice rather than rely on the hotel breakfast in the morning,

2026-09-11 • via Nuitee
N
Nathalie • solo_traveller • ca
8
Pros:

This hotel is in a very convenient location to explore the Shibuya/Shinjuku area and the lovely neighbourhoods right beside (Ebisu, Daikanyama, Meguro...). The room was quiet and comfortable. Perfect for a solo traveller. Very clean. Close to the Ebisu train station.

Cons:

The western-style breakfast lacked variety and was a little too simple, especially since some of the options were not available. I was also disappointed that they did not offer to keep the luggage before or just after my stay. I ended up using the train station lockers, but I was a bit surprised since in all my other stays the option to keep it at the hotel was available.

2026-09-09 • via Nuitee
D
Dmitry • couple • cz
8
2026-09-08 • via Nuitee
G
Grant • couple • jp
9
2026-09-07 • via Nuitee
A
Andrea • family_with_children • us
10
Wonderful! We would be back again
Pros:

Everything! Location, beds, rooms, breakfast….

Cons:

That they didn’t give free water bottles 😆

2026-09-07 • via Nuitee
T
TERESA • couple • ph
7
Quite respectable
Pros:

Location

Cons:

Nothing

2026-09-06 • via Nuitee
小林 • solo_traveller • jp
6
2026-08-31 • via Nuitee
F
Flores Belinchón • solo_traveller • es
10
2026-08-31 • via Nuitee
T
Timos • solo_traveller • ae
9
2026-08-30 • via Nuitee
J
Julia • couple • se
9
Very clean, good location and great breakfast. Missing a kettle for tea, otherwise perfect!
2026-08-29 • via Nuitee
T
tomoya • solo_traveller • jp
8
2026-08-28 • via Nuitee
倫巳 • solo_traveller • jp
7
2026-08-27 • via Nuitee