Prince Smart Inn Ebisu

Hotels
•
Prince Hotels & Resorts
8.4 (1068 reviews)
Shibuya-ku Ebisuminami 3-11-25 , Tokyo , JP
+81 50-3161-9550

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Cleanliness
Comfortable beds
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.15
Some reviews noted cleanliness issues, such as stains on the bed and wall.
Service
8.65
Varying experiences with staff, some were helpful while others were unhelpful.
Location
9.65
Multiple reviews praised the location for its convenience and accessibility.
Room Quality
8.15
Rooms are described as small and basic, which is expected for this hotel price range.
Amenities
8.65
Decent amenities noted, though some reviews mentioned issues with laundry and breakfast.
Value for Money
7.65
Comments suggest that guests felt the hotel might not be worth the price due to its shortcomings.
Food and Beverage
7.15
Breakfast options were frequently criticized for being poor and lacking variety.
Overall Experience
9.15
Overall sentiment was mixed, but many guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:41

Property Description

Prime Location in Shibuya Ward

Located in the heart of Tokyo's vibrant Shibuya Ward, Prince Smart Inn Ebisu offers a convenient stay just steps away from popular attractions like Atre Ebisu Shopping Mall and America Bashi Park.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a safety deposit box. Our attentive staff, fluent in English and Japanese, are available 24/7 at the front desk to assist you during your stay.

Nearby Attractions

Explore Tokyo's cultural scene with ease as our hotel is close to Tokyo Metropolitan Museum of Photography, Daikanyama Address Dixsept, and Sato Sakura Museum. Don't miss out on the chance to stay at Prince Smart Inn Ebisu for a memorable Tokyo experience.

Important information:

This property offers self-check-in only.

Access to the lockers is by reservation and is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1068 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 9.15
R
Ruth • couple • au
9
Pros:

Amazing location, close to everything

Cons:

Breakfast

2026-10-30 • via Nuitee
P
Patrick • extended_group • fr
8
Un excellent séjour malgré des petits déjeuners moyens
Pros:

La situation proche de la gare d’Ebisu, la qualité de l’aménagement ainsi que du couchage, l’isolation phonique et la propreté des chambres pratiques malgré la surface.

Cons:

Le petit déjeuner qui n’est pas à la hauteur des autres prestations et l’accueil du personnel complètement impersonnel.

2026-10-30 • via Nuitee
K
Keiko • solo_traveller • jp
5
少し期待外れでした
Pros:

カフェの、景色は良かったです

Cons:

ツインの部屋に、泊まりましたが、2人は少し狭い感じでした

2026-10-29 • via Nuitee
H
Heta • solo_traveller • fi
9
Excellent location, comfortable stay
Pros:

Super nice stay! Excellent location, close to Ebisu station which has great connections to everywhere in Tokyo. The room is small but still convenient, bed was great, window was surprisingly big, everything was clean. The downstairs Cafe is nice and we enjoyed the breakfast sandwich and coffee very much! Highly recommend.

Cons:

The room could maybe use a lick of paint, but this was a very minor thing.

2026-10-29 • via Nuitee
C
Clare • couple • au
7
Efficient, good value
Pros:

Handy Cafe downstairs with limited choice, but at least it was Western style. Good coffee. Good location near restaurants and transport

2026-10-27 • via Nuitee
J
John • couple • au
9
2026-10-26 • via Nuitee
J
Joshua • couple • us
10
2026-10-26 • via Nuitee
J
John • couple • au
8
Breakfast is a real odd bird and perhaps a simple continental choice would be better suited to tourists.
Pros:

Very close to things and reasonably priced.

Cons:

Almost all international flights leave in the evening which means check out day at 11 am is a pain because they only have luggage storage for check in so you have to take you luggage down to Ebisu station and place in a locker

2026-10-26 • via Nuitee
J
Jesper • couple • se
8
2026-10-25 • via Nuitee
T
Tomoya • solo_traveller • jp
8
2026-10-25 • via Nuitee
S
Stefan • extended_group • at
10
2026-10-24 • via Nuitee
S
Stefan • extended_group • at
10
2026-10-24 • via Nuitee
S
Sebastian • couple • pl
9
2026-10-23 • via Nuitee
A
Adem • family_with_children • fr
7
Un hotel en dessous de mes attentes, surtout pour le prix que j'ai payé.
Pros:

Hotel correct et personnel accueillant.
Mais l'hotel est bien situé a 1 arret de Shibuya. C'est l'atout principal.

Cons:

J'ai réservé pour 2 adultes et un enfant, cependant nous avons eu un petit lit double. Pas de confort pour 3 personnes.
Chambre tres petite, pas assez fonctionnelle.
Pas de petit déjeuner pour notre enfant. Le petit dejeuner laisse vraiment a désirer.

2026-10-22 • via Nuitee
M
Martin • couple • au
10
We had a wonderful time at the Prince Smart Inn - the room we had was very comfy, squeaky clean (polished everyday), and
Pros:

The location, the facility itself is modern and clean.

Cons:

Nil

2026-10-22 • via Nuitee
S
Steffan • extended_group • gb
8
2026-10-22 • via Nuitee
J
Janika • couple • de
8
2026-10-21 • via Nuitee
M
Michelle • couple • nz
6
Not worth the price
Pros:

The location is great, and the room is a good layout. It’s a clean, quiet neighborhood with a very convenient train station.

Cons:

It feels like a budget hotel, except you’re paying a premium for it. The duvet and pillow were very lumpy and old. The bed was hard. The lack of a way to get hot water for tea anywhere in the hotel is frustrating. The free included breakfast sells out, so you might only get a slice of plain toast. The rooms have no view.

2026-10-19 • via Nuitee
C
camille • couple • fr
10
2026-10-19 • via Nuitee
T
TATIANE • solo_traveller • br
10
Pros:

Tudo

Cons:

Nada

2026-10-19 • via Nuitee