Tru by Hilton Columbus Airport

Hotels
•
Tru by Hilton
9 (596 reviews)
2845 AIRPORT DRIVE, Columbus, Ohio, 43219 , Columbus , US
1-614-4753200

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Fitness facilities
Free airport transportation
Free breakfast
See all facilities

Review Highlights

Pros:
Helpful and pleasant staff
Clean and modern rooms
Good breakfast options
Convenient location
Cons:
Dirty bed linens and pillows
Noise from adjacent rooms
Small room size

Categories

Cleanliness
8.14
The bed and pillows were dirty which affected overall cleanliness perception.
Service
9.61
Guests complimented the helpfulness and friendliness of the staff during their stay.
Location
9.15
The hotel is conveniently located close to many restaurants and attractions.
Room Quality
8.6
Rooms described as small, but comfortable and clean overall.
Amenities
9.13
Good breakfast and free parking were noted as positive points.
Value for Money
8.59
Good value based on location and amenities offered.
Food and Beverage
9.14
Breakfast options were mentioned positively, though some variety could be improved.
Overall Experience
9.61
Overall, guests had a positive experience and many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:02

Property Description

Experience comfort and connectivity at Tru by Hilton Columbus Airport, your ideal retreat in the heart of Northeast Columbus.

Recreation and Wellness
Stay energized with our state-of-the-art fitness center, ensuring your health regimen continues during your travels.

Complimentary Delights
Enjoy a delicious complimentary continental breakfast served daily from 6:00 AM to 10:00 AM, perfect for fueling your day of exploration.

Convenient Amenities
Our well-appointed guestrooms feature LCD televisions, free Wi-Fi, and coffee/tea makers, while the complimentary 24-hour airport shuttle allows for seamless travel to and from John Glenn Columbus Intl. Airport.

Discover the perfect blend of relaxation and convenience—book your stay at Tru by Hilton Columbus Airport today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 596 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.61
E
Erin M • solo_traveller • us
10
Loved the staff.
Pros:

The staff are super friendly especially Miss Crystal she was a delight. It was clean, decorated well and very convenient.

Cons:

The parking wasn't terrible but I think could have been a little better.

2026-05-25 • via Nuitee
G
Gregory • family_with_children • us
9
Overall a very nice stay.
Pros:

I liked the room decor. Lots of available outlets and USB ports.

Cons:

The height of the soap and conditioner in the shower was ridiculously high. My 4'10" 27 year old daughter could not reach them and did not appreciate a parent having to enter the bathroom to get soap and shampoo for her. Young kids certainly would not be able to reach. What were you thinking, Hilton design staff??

2026-05-25 • via Nuitee
• family_with_children • us
10
Very good
2026-05-24 • via Nuitee
D
daveigh • extended_group • us
6
check in time was delayed and we got there 2 hours after actual check in so what would have happened if we got there on
Pros:

it was comfy and clean

Cons:

staff was a little rude and hot water didn’t work very good

2026-05-23 • via Nuitee
B
Brandon • solo_traveller • us
8
Chill
Pros:

It was quiet.

Cons:

Its a food desert in that area. Not many options beyond doordash

2026-05-22 • via Nuitee
M
Michael • couple • us
10
2026-05-11 • via Nuitee
A
Antreda J • solo_traveller • us
9
Pros:

Convenient to the airport. The hotel has an airport shuttle, which was a bonus.

2026-05-10 • via Nuitee
J
Joan R • couple • us
9
Good
Pros:

Clean

Cons:

Breakfast ok, not that great

2026-05-04 • via Nuitee
K
Kathryn • couple • us
6
Our stay had goods and bads.
Pros:

The location was great and the staff were friendly. The welcome screen on the TV was cute. I liked having a 24 hour snack bar and a pool table in the lobby. Parking was free. Breakfast was good too.

Cons:

Our door’s deadbolt didn’t work. You could hear other people going in and out of their doors all night and it was so loud it sounded like they were trying to open your door. The heating system was loud and it made it hard to sleep. The floor in the one elevator was sticky. Breakfast only lasts until 9:30.

2026-05-03 • via Nuitee
Y
Yolanda • family_with_children • us
8
2026-05-02 • via Nuitee
N
Nicole • solo_traveller • us
10
Pros:

Everything was clean and comfortable

2026-05-01 • via Nuitee
M
Mercedes • solo_traveller • us
10
Pros:

Very clean hotel, staff was so nice, bed was comfortable as well. Definitely will stay again when I'm in Columbus!

Cons:

Loved everything!

2026-04-28 • via Nuitee
F
Fredrick • couple • us
7
Nothing to write home about
Pros:

Close to what we went to Columbus for at a decent price.

Cons:

Breakfast was nothing to write home about (went out for breakfast instead), shower only had somewhat warm water

2026-04-27 • via Nuitee
K
kathy • solo_traveller • us
8
Would definitely stay at a true hotel again.
Cons:

A bathtub in the room would be nice. Front desk staff could be more welcoming and not looking at her phone.

2026-04-20 • via Nuitee
1
1014pritt • solo_traveller • us
10
2026-04-19 • via Nuitee
A
April • couple • us
10
Pros:

The hotel is located very close to the airport which was very convenient for me. The staff were friendly. My room was clean and comfortable. I appreciated the pancake maker they had for breakfast. Overall, I enjoyed my stay. If I ever find myself in Columbus, OH again, I’ll definitely stay again.

2026-04-17 • via Nuitee
M
MsJayy • solo_traveller • us
7
Windy encounter
Pros:

The location was safe, quiet, and comfortable. The staff was nice. The room was clean, and amenities were satisfactory.

Cons:

The only downside was that there was a power outage during my stay due to high winds. On that accord, I was highly inconvenienced. There was no hot water or light in the bathroom or use of the elevator for the first 24 hours of my stay. Though it was no direct fault of the hotel. However, per a call to Booking.com and Hilton after my stay, both gave fair compensation for the inconveniences.

2026-04-11 • via Nuitee
S
Silva-Roman • couple • us
9
2026-04-08 • via Nuitee
E
Erica • family_with_children • us
10
Loved my stay everything was great no issues
Pros:

Very clean friendly staff

Cons:

N/a

2026-04-05 • via Nuitee
T
taylorwY4438XV • Solo travel
2
Shady as can be
Pros:

Don’t ever book this place through a 3rd party. They are shady as can be when you do. Gave me free cancellation 2 weeks before my trip and then kept my card on file for 2 weeks to charge me anyway. Then when I call to dispute it, they SWEAR someone checked in and I need to purge the cameras. Absolutely laughable establishment. Genuinely suable. LMFAO claiming I’m there when I have a free cancellation email from over a week ago. Hope yall rot and go out of business

2026-03-30 • via Tripadvisor