Holiday Inn Dhaka City Centre by IHG

Hotels
•
IHG
9.3 (28 reviews)
23 Shahid Tajuddin Ahmed Sharani, Tejgaon, Dhaka, Dhaka Division, 1208 , Dhaka , BD
+880 9638-555666

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Facilities

Elevator
Fitness facilities
Supervised childcare/activities
ATM/banking
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Full-service spa
See all facilities

Review Highlights

Pros:
Exceptional, attentive staff and helpful concierge
Spacious, modern and comfortable suites
Excellent and plentiful breakfast buffet / F&B
Rooftop pool and jacuzzi
Well-equipped gym
Clean rooms and quiet with good AC
Quick resolution of mechanical/issues
Good location close to city
Cons:
Shower water pressure sometimes weak
Hot water could be warmer
Bathroom drainage issues reported
Mosquitoes noted in ground-floor lobby area
High hotel taxi charges and expensive transfers
Heavy traffic in the area causing long travel times
Some staff inconsistency reported by one guest

Categories

Cleanliness
9
Rooms and public areas are described as very clean by multiple guests; minor issues noted such as slow bathroom drainage and occasional standing water at the shower.
Service
9.8
Consistently praised staff — attentive, welcoming, helpful concierge (Maymur), F&B manager singled out; issues reported (mechanical) were fixed immediately and staff accommodated requests like late check-out.
Location
9
Convenient, close to the city and easy to locate, but several guests warned about heavy traffic in the area and long/expensive transfer times at peak hours.
Room Quality
9.4
Suites are described as large, modern, comfortable and well equipped with good AC and quiet rooms; some guests reported weak shower pressure, slightly cool hot water and occasional drainage problems.
Amenities
9.4
Strong amenities offering: rooftop pool and jacuzzi, gym, buffet restaurant; pool was quickly repaired for guests when needed — overall very positive amenity experience.
Value for Money
8.5
Mixed signals: some guests call it great value, others explicitly say it's expensive for what it offers and complain about high hotel taxi charges and marked-up transfer fees.
Food and Beverage
9.6
Food repeatedly described as excellent, plentiful international buffet and strong breakfast offering; F&B staff praised for service and attentiveness.
Overall Experience
9.7
Many guests call it one of the best stays, highly recommendable with exceptional service and comfortable rooms; isolated negatives (traffic, occasional plumbing) do not overshadow overall strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Spa and Recreation
Indulge in massages, body treatments, and facials at the spa. Take a dip in the outdoor pool, relax in the sauna, or work out in the fitness center.

Dining and Drinks
Savor culinary delights at the 2 restaurants and coffee shop. Unwind with a drink at the bar/lounge. Enjoy buffet breakfasts and grab a bite at the hotel's dining establishments.

Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, and a hair salon. Access complimentary wired internet, a business center, and newspapers in the lobby. Stay in air-conditioned rooms with entertainment options and luxury toiletries.

Indulge in luxury and convenience at Holiday Inn Dhaka City Centre — book your stay today!

Important information:

  • Pool access available from 8:00 AM to 9:00 AM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.3
Based on 28 reviews
Cleanliness: 9
Service: 9.8
Location: 9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.5
Food and Beverage: 9.6
Overall Experience: 9.7
M
Michel
10
Pros:

This was one of best stay in a hotel anywhere. We were treated like royalty. Welcomed by every employee when we returned every night. They had the pool (spectacular view there) repaired in a rush because we wanted to swim after our days of visit. The food was plenty, international and very good. Maymur a concierge helped us plan everything, trips, taxis, visits: he was great. The suite we had was perfect; large and fully equipped. Silent with good AC. One caveat: The hot water could be just a little bit warmer. The rest: perfect.

2025-10-10 • via Nuitee
S
Samiul
10
Pros:

This was a nice hotel. The stay was comfortable and the staff were accommodating. We had a mechanical issue and they fixed it immediately as well. The only downside was some of the staff were inconsistent in behavior, but I believe that is just the difference between the new and experienced staff here.

2025-10-05 • via Nuitee
P
Pamela • family
10
Pros:

This hotel displays outstanding customer service! They are attentive, always inquiring if they can do something for you.

We had a suite so we enjoyed the extra space. They also have excellent gym facilities.

2025-09-03 • via Nuitee
J
John
10
Pros:

Hard copy tv programs guide and easy to use shower taps, easy to use air con control. Excellent shower water pressure. Good bed. Very clean hotel with really good staff. Overall 10 out of 10

2025-07-21 • via Nuitee
A
Arata
10
Pros:

ダッカは2回目です。部屋は清潔で快適でした。朝夕食事付きにして正解でした。2fレストランのビュッフェはとても充実しています。屋上のプールとジャグジーも良かったです。ディレイチェックアウトにも対応してくれて大変満足です。

2025-06-17 • via Nuitee
V
Verified traveler
8
707号室
Pros:

部屋は綺麗で、過ごしやすい。
シャワーはお湯の水圧弱く、チョロチョロ。
朝食バイキングは可もなく不可もなく。
コーヒーは部屋に持って帰れるのは良い。

時期的な事もあるかも知れないが、グランドフロアロビーの蚊が多いので注意。

2025-05-30 • via Nuitee
W
WATARU • family
8
Pros:

お風呂の排水溝の水の流れが悪く最初から足元に水が溜まった。

2025-05-20 • via Nuitee
F
Fu Man
10
Good and valuable hotel
Pros:

Very helpful staff, very good position!

2025-05-01 • via Nuitee
V
Verified traveler
10
Pros:

청결하고

2025-03-04 • via Nuitee
S
Samiul • family
10
Pros:

A fantastic stay, food was excellent and great service. Wanted to book different dates but was unavailable, will book in advance.

2025-02-18 • via Nuitee
H
Hsiang Feng
10
Pros:

整齊清潔，離市區近，商務旅遊的好選擇

2025-01-11 • via Nuitee
J
Jeredine
10
Pros:

It was easy to locate, the room was spacious and well equipped.

2024-12-31 • via Nuitee
J
Jorge
8
Pros:

Muy caro para lo que ofrece.

2024-11-24 • via Nuitee
T
Tarique • family
10
Pros:

Very nice place and very friendly staff.

2024-11-02 • via Nuitee
J
James
10
Pros:

Overall an excellent choice and value

2024-10-09 • via Nuitee
M
Maruf
10
Pros:

Excellent best Holiday inn I have ever stayed.

2024-08-14 • via Nuitee
L
LIAN BIN • partner
10
Pros:

The F&B duty manager makes you feel at home 👍

2024-08-05 • via Nuitee
S
Stephen
10
Exceptional in all areas.
Pros:

I travel a lot and this is one of the best hotels I've stayed in for so many reasons. The staff are exceptional the room is modern, large and extremely comfortable. I have stayed here a few times now and would never look at another hotel in Dhaka.

2024-04-22 • via Nuitee
B
Biplab
10
Pros:

Good

2023-10-10 • via Nuitee
J
john
4
Ridiculous price charged by hotel for hotel taxi t
Pros:

Hotel interior is OK, however you need to be careful when choosing this hotel if you do not absolutely need to be located in this area. The traffic is a nightmare. You could be stuck in traffic moving only meters in 20minutes. Literally snail pace. It could take up to 2 hrs to get to airport in peak.
I arrived in peak and airport taxi cost 1500TK (USD 13).
Hotel charges USD 50 plus 20%loading taxes etc… My trip back to the airport was chosen at 7am to avoid traffic and took 18minutes….. still charged nearly 60 usd.

2023-07-21 • via Nuitee