Numa Cologne Ehrenfeld

Hotels
numa
7.7 (995 reviews)
Venloer Straße 241-245 , Cologne , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Inadequate amenities

Categories

Cleanliness
6.85
Concerns about dirty bed linen and unpleasant odors in the bathroom.
Service
8.31
Mixed sentiments; some issues with communication but staff were helpful.
Location
9.35
Convenient location near public transport and city center.
Room Quality
7.31
Some rooms felt outdated with inadequate furniture for two people.
Amenities
7.34
Limited amenities with no wellness or breakfast available on site.
Value for Money
7.8
Price is reasonable but breakfast value is questionable.
Food and Beverage
6.85
Breakfast location is inconvenient and requires searching.
Overall Experience
7.82
Overall experience was good, but several issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:00

Property Description

Convenient Location: Situated in the vibrant Ehrenfeld district of Cologne, JOYN Cologne - Serviced Apartments is a stone's throw away from key attractions like the National Socialism Documentation Centre and Cologne Cathedral.

Modern Amenities: Enjoy the convenience of free WiFi, private parking, and a lift at this stylish aparthotel. Each unit is thoughtfully equipped with a desk, flat-screen TV, and a private bathroom. Opt for rooms with a fully equipped kitchenette for added comfort.

Comfort and Relaxation: Unwind in the shared lounge area or retreat to your soundproof, allergy-free unit for a peaceful night's sleep. With bed linen, towels, and kitchen essentials provided, JOYN Cologne ensures a comfortable stay.

Ready to experience comfort and convenience in Cologne? Book your stay at JOYN Cologne - Serviced Apartments now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 995 reviews
Cleanliness: 6.85
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 6.85
Overall Experience: 7.82
D
Dominik extended_group de
5
2026-05-30 via Nuitee
M
MURAT YILMAZ family_with_children tr
8
Temizlik açısından son derece iyi
Pros:

Evet

Cons:

Klima konusunda eksik, güneş gören cephesi çok sıcak .

2026-05-30 via Nuitee
M
Malko solo_traveller de
6
Pros:

Die Lage ist super, massig gute Restaurants direkt beim Hotel.

Cons:

Für mich nur Oktober bis März eine Option, wenn es wärmer wird, werden die Zimmer stickig und man kann nachts nicht ernsthaft lüften weil alles direkt zu sehr lauten Venloer raus geht.

2026-05-30 via Nuitee
F
Familie solo_traveller de
9
2026-05-30 via Nuitee
W
Wolfgang family_with_children de
6
Cons:

Es hat nur 1 Lift funktioniert, das war zu den verkehrszeiten eine Katastrophe.

2026-05-29 via Nuitee
S
Samu extended_group fi
10
Excellenr staying
Pros:

Super clean, easy access and great location. Customer support was really easy to contact and the staff members were super kindly and helpfull.

Cons:

-

2026-05-29 via Nuitee
M
Meia solo_traveller nl
9
Pros:

Ligging! Een heel gezellige straat met veel horeca en allerlei winkels van thee tot boeken tot bakkers en eko-supermarkt.
Metro is vlakbij, dus een half uur lopen naar het centrum hoeft niet.

Cons:

Parkeerkosten zijn hoog (60 euro voor 2 nachten)

2026-05-28 via Nuitee
J
Jutta solo_traveller de
8
2026-05-28 via Nuitee
E
Ece Merve couple tr
1
Hayal kirikligi
Pros:

Harika konum, iyi ses yalitimi

Cons:

Havlular yirtik, soyledikleri gibi 6. Katta ihtiyac odasi var ama 2 gunde de havlu bulamadik, 2 asansorden 1 i bozuk ve asansor sirasi beklemek durumunda kaldik, oda havalandirmasi yok klima diye koyduklari sey asiri sesli calisiyor arkasindan sicaklik veriyor sogutma adina bir ise yaramiyor sabah saatleri sicaktan bunaldik

2026-05-28 via Nuitee
K
Kateryna solo_traveller ua
10
Pros:

The location was great — a very cozy neighborhood with a beautiful view from the 9th floor apartment. Most of the main attractions were within walking distance. There are plenty of restaurants and cafés around the building, and even a small playground nearby for children. The area around the building is pedestrian-only, so it might get noisy at night, but the hosts thoughtfully provided earplugs. Personally, we did not find it too noisy.
I also liked that everything was completely contactless. We never had to meet anyone in person — you simply enter a code to access the hotel, elevator, and room. The apartment itself was very cozy and clean. Everything was compact but well organized, and the room had everything needed to prepare simple meals.
It was also very nice that they prepared the sofa bed for our child in advance, so we effectively had two proper beds in the room.

Cons:

If you plan to stay for a longer period, it would be helpful to have at least a proper broom and a bucket with a mop/cloth for cleaning. It was also quite hot during our stay, and the air conditioner did not cool the room very well — although it was around 30°C outside, so that may have affected it

2026-05-28 via Nuitee
S
Sonja solo_traveller de
9
2026-05-27 via Nuitee
N
Nathalie solo_traveller de
3
Keine Empfehlung
Pros:

Der Self Check in ist praktisch

Cons:

Es war leider viel zu heiß im Zimmer und nur ein kleines Klimagerät, wo der Schlauch aus dem Fenster muss hat nichts geholfen. Außerdem war das Handtuch zerrissen und in der Früh war Wasser im Bad, was wohl über die Leitung vom Waschbecken ausgelaufen ist. Zudem hat es im Bad allgemein unangenehm gerochen. Alles in allem leider keine Empfehlung.

2026-05-27 via Nuitee
M
Michael couple de
9
War super! Wir kommen gerne wieder.
Pros:

Unser Zimmer lag im 8. Stock mit toller Aussicht. Besonders schön waren die Sonnenuntergänge.

Im Zimmer gibt es einen Wasserkocher, eine Kaffeemaschine und Tee und Kaffeekapseln.

Schlichte, moderne Einrichtung

Tolle Dusche mit starkem Strahl und genügend Platz

Cons:

Leider gibt es in der Unterkunft kein Frühstück.

2026-05-27 via Nuitee
G
girish gaikwad solo_traveller nl
4
Cons:

Rooms were very small for family and kitchen was very small.AC was useless as it was putting hot air in the room

2026-05-26 via Nuitee
F
Femke solo_traveller be
9
2026-05-25 via Nuitee
T
Tanja couple de
8
Alles angenehm bis auf fehlenden Ansprechpartner
Pros:

Sehr zentrale Lage.

Cons:

Ich konnte mit meinem Code den Flur zu den Fahrstühlen nicht öffnen und da es kein Personal gibt steht man dann mit den Problemen allein da. Ich habe dann den Aufzug nehmen müssen der eigentlich nur f personal ist

2026-05-25 via Nuitee
A
Alexandra solo_traveller de
9
2026-05-25 via Nuitee
J
Jose solo_traveller no
8
2026-05-25 via Nuitee
C
Cano solo_traveller co
10
Pros:

Super todo

Cons:

Excelente todo

2026-05-25 via Nuitee
I
Ilka couple de
8
Perfekter Kurzaufenthalt
Pros:

Zentrale Lage mit gutem Umfeld (für unsere Bedürfnisse.
Vipe des 4711-Hauses mit grandiosem Sonnenuntergangsfernblick.

Cons:

Das eine Seite des Doppelbetts an einer Wand stand war bei Buchung nicht offensichtlich.

2026-05-24 via Nuitee