Numa Cologne Ehrenfeld

Hotels
numa
7.7 (1077 reviews)
Venloer Straße 241-245 , Cologne , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Inadequate amenities

Categories

Cleanliness
6.85
Concerns about dirty bed linen and unpleasant odors in the bathroom.
Service
8.31
Mixed sentiments; some issues with communication but staff were helpful.
Location
9.35
Convenient location near public transport and city center.
Room Quality
7.31
Some rooms felt outdated with inadequate furniture for two people.
Amenities
7.34
Limited amenities with no wellness or breakfast available on site.
Value for Money
7.8
Price is reasonable but breakfast value is questionable.
Food and Beverage
6.85
Breakfast location is inconvenient and requires searching.
Overall Experience
7.82
Overall experience was good, but several issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:00

Property Description

Convenient Location: Situated in the vibrant Ehrenfeld district of Cologne, JOYN Cologne - Serviced Apartments is a stone's throw away from key attractions like the National Socialism Documentation Centre and Cologne Cathedral.

Modern Amenities: Enjoy the convenience of free WiFi, private parking, and a lift at this stylish aparthotel. Each unit is thoughtfully equipped with a desk, flat-screen TV, and a private bathroom. Opt for rooms with a fully equipped kitchenette for added comfort.

Comfort and Relaxation: Unwind in the shared lounge area or retreat to your soundproof, allergy-free unit for a peaceful night's sleep. With bed linen, towels, and kitchen essentials provided, JOYN Cologne ensures a comfortable stay.

Ready to experience comfort and convenience in Cologne? Book your stay at JOYN Cologne - Serviced Apartments now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 1077 reviews
Cleanliness: 6.85
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 6.85
Overall Experience: 7.82
K
Kieran solo_traveller gb
1
2026-07-25 via Nuitee
U
Uta solo_traveller de
10
2026-07-25 via Nuitee
M
Monika couple pl
4
Sauna w cenie. Za wysoka cena jak na niski standard.
Pros:

Lokalizacja i rozmiar pokoju.

Cons:

Tak klimatyzacji na korytarzach- istna sauna. Nigdy czegoś takiego nie doświadczyłam. W pokojach klimatyzator stojący na podłodze, bardzo głośny w nocy więc sen bez klimatyzacji. Dramat!!! Kolejny minus to kody które trzeba wpisywać w windzie, drzwi korytarzowe bez informacji push czy pull i jedne w jedną stronę a drugie w drugą stronę, to było irytujące.

2026-07-24 via Nuitee
S
Shanya family_with_children th
10
Worth
Pros:

Location, Application, Facility, Room size, amenities..
Everything 🙂

Cons:

1. Noise from the bar and restaurant also the smell of the food which might be from the kitchen of the restaurant sharing the same building.
2. the maid will clean the room only every 7 days.

2026-07-24 via Nuitee
S
Sara couple de
10
Pros:

Comfortable, easy access, snd lots of restraunts bars in neighborhood.

Cons:

With windows open pretty loud but it is a busy neighboorhood.

2026-07-23 via Nuitee
R
Ricardo family_with_children cl
10
2026-07-23 via Nuitee
R
Ricardo solo_traveller cl
10
Best place to stay in Köln in the most vibrant corner: Ehrenfeld
Pros:

Location, architecture, space on the room, equipment, view.

Cons:

Understandable given climate change, the portable air conditioners are not really good. Hope they get centralized cooling eventually.

2026-07-23 via Nuitee
E
Elke extended_group be
9
Prima verblijf om Keulen te verkennen tegen een goede prijs!
Pros:

De ligging, in een levendige buurt, goede uitvalsbasis om Keulen te verkennen.
Ruime studio voor 4 personen voorzien van de nodige faciliteiten.

Cons:

Na een daguitstap waren er geen grote handdoeken meer aanwezig wat wel jammer was.

2026-07-23 via Nuitee
M
Meeus solo_traveller be
6
Numa keulen
Pros:

Mooie studio met alles wat je nodig hebt.
Leuke stijl.

Cons:

We reserveerden voor 3 personen maar het zetelbed was niet opgemaakt. Daarnaast verliep ook niet alles vlot met de gereserveerde en reeds betaalde parking.
Voor beiden via WhatsApp in contact gegaan met Numa. Beide problemen werden opgelost maar door het lange wachten op de klantendienst zijn we hier wel 1.5 uur mee bezig geweest.

2026-07-23 via Nuitee
D
Daniela solo_traveller de
8
Gute Lage, gewöhnungsbedürftiges (weil quasi ohne Personal betrieben) Hotelkonzept, kann man buchen!
Pros:

Die Lage war super. Die Ausstattung der Küchenzeile mit Geschirrspüler. Alles sehr sauber. Im Badezimmer ein leistungsstarker Fön, guter Duschkopf. Viel Platz in den Schränken. Ventilator zum Ausleihen.

Cons:

Das laute Klimagerät, das den Begriff Klimaanlage nicht verdient. An sonnigen Tagen werden die Zimmer entweder vormittags oder nachmittags stundenlang durch die (eigentlich tolle) grosse Fensterfront erhitzt. Das Klimagerät schaffte kaum Kühlung in dem großen Studio, das ich bewohnt hatte. Aus diesen Gründen würde ich dieses Hotel nicht mehr im Sommer buchen.
Es gibt eigentlich drei Aufzüge, davon ist einer permanent stillgelegt. Wenn dann ein weiterer Aufzug ausfällt, steht man unter Umständen sehr lange in den stickigen Räumen, um endlich mit seinem Gepäck in die oberen Etagen befördert zu werden.

2026-07-23 via Nuitee
M
Maic couple de
9
2026-07-23 via Nuitee
M
Maurizio solo_traveller it
9
2026-07-22 via Nuitee
C
Christian Roberto solo_traveller de
7
2026-07-22 via Nuitee
Y
Yuliia solo_traveller ua
9
2026-07-21 via Nuitee
M
Michael solo_traveller de
10
Pros:

Die Lage ist einfach nur perfekt für einen Aufenthalt

2026-07-21 via Nuitee
E
Eduardo family_with_children br
8
Cons:

Há de se lembrar que é uma acomodação sem recepção. Necessitei de apoio urgente dos canais de atendimento, mas recebi resposta apenas após mais de uma hora. Por casualidade encontrei uma camareira, quem me ajudou a solucionar a situação

2026-07-21 via Nuitee
M
Mahder family_with_children de
8
Gut
Pros:

Alles war gut

Cons:

Wir hatten bei beden Zimmer 225 und 226 im Toiletten das Luft kaputt und bei 225 sind beide Rollader kaputt.

2026-07-18 via Nuitee
W
Wiegand solo_traveller de
8
2026-07-18 via Nuitee
S
Sophie couple ie
10
Central, very comfy and easy to access
Pros:

Very central and easy to get around, comfortable and affordable

2026-07-18 via Nuitee
M
Michael solo_traveller de
1
Zum Vergessen
Cons:

Hotel überbucht, nach dem -nur elektronisch möglichen Check-In- kam ich in ein Zimmer , in dem bereits ein anderer Gast untergebracht war. Da keinerlei Peronal vor Ort anwesend ist und eine telefonische Klärung nicht möglich war mußte ich in einem anderen Hotel übernachten. Pures Chaos

2026-07-18 via Nuitee