Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional staff service
Comfortable and spacious rooms
Good breakfast
Cons:
Minor cleanliness issues
Heating problems
Inconsistent TV functionality

Categories

Cleanliness
8.11
Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.
Service
9.08
Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.
Location
8.62
The hotel's location received positive remarks for accessibility to city attractions and bars.
Room Quality
8.57
Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.
Amenities
8.6
Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.
Value for Money
8.56
Overall value was perceived as good, considering the positives outweigh the few complaints.
Food and Beverage
8.61
Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.
Overall Experience
8.68
Despite a few issues, the overall sentiment of the stay was positive, highlighting enjoyment and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 5630 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
P
Patrick • family_with_children • ie
8
Pros:

Great location and helpful staff

Cons:

All good

2026-10-12 • via Nuitee
J
Jay • solo_traveller • gb
1
Poor housekeeping team.
Pros:

The receptionists were lovely and were probably the only good thing about this hotel.

Cons:

I didn't like the fact I asked for late check out an hour before checking out and housekeeping telling me no. Every other hotel I have been in have always gave me late check out. I'm the customer paying the money, not house keeping. I won't be staying here again just on that. Housekeeping let this hotel down.

2026-10-12 • via Nuitee
C
cathy • couple • gb
9
2026-10-12 • via Nuitee
S
Sandra • solo_traveller • gb
10
Short break
Pros:

The bed was super comfy. Cosy, warm room.
Peter really looked after us. Nice bar area.
All staff very friendly. Very good breakfast.

Cons:

Nothing

2026-10-11 • via Nuitee
S
Stephen • couple • gb
9
Thoroughly enjoyed our stay. Would stay again.
Pros:

Great breakfast options with personal touch. Location convenient for city centre & sights.

2026-10-11 • via Nuitee
W
Wendy • solo_traveller • gb
10
Pros:

Friendly staff. Good breakfast.great location.

2026-10-11 • via Nuitee
S
Sharon • couple • gb
9
2026-10-10 • via Nuitee
J
James • solo_traveller • gb
6
Overall a pleasant and comfortable stay but not spectacular for the money
Pros:

The location was great for the M&S arena, only 10min walk but the area around the hotel itself is not the best. The full English breakfast was very nice and served with a smile. The room was comfortable.

Cons:

There was no chambermaid service so the room bin was not emptied and the coffee mugs and spoons were not cleaned. Not a major issue but it was a surprise after my day out to see the room not attended to. The room itself was superficially clean but plenty of dust in the corners. Loose toilet seat which the chambermaid should have noticed when the room was being prepared.

2026-10-10 • via Nuitee
K
Kenya • couple • gb
10
Thank you for a clean, lovely, cool stay
Pros:

We absolutely loved the aesthetic/vibe of this place! So cool and such a refreshing place to stay after a long/bad day

Cons:

Nothing

2026-10-10 • via Nuitee
P
Pascale • solo_traveller • gb
9
2026-10-10 • via Nuitee
M
Maghsoud • solo_traveller • de
7
2026-10-09 • via Nuitee
A
Adam • solo_traveller • gb
8
2026-10-09 • via Nuitee
M
Mark • couple • gb
10
Excellent! Staff really helpful and friendly.
Pros:

The rooms were clean and big. The young girl on reception was really helpful and full of good suggestions as to what to do and where to go.

Cons:

Nothing

2026-10-08 • via Nuitee
A
Amy • extended_group • gb
10
2026-10-08 • via Nuitee
S
Shirley • couple • gb
8
2026-10-08 • via Nuitee
E
Elaine • couple • gb
10
Excellent
Pros:

- I cannot praise the staff highly enough. I had a problem with my online booking due to WiFi connection problems which Leanda & Jamie on reception helped me to resolve quickly & efficiently when I phoned them.

When I met them in person they could not have been more friendly & helpful. Their customer service was excellent & the reason why I will always
choose to stay at the Baltic if possible on future visits to Liverpool

2026-10-08 • via Nuitee
S
Steffan • solo_traveller • gb
9
Ideal!!!
Pros:

Great location, close to the arena i needed to be at, walking distance to where I was going in the evening, comfy room, friendly front of house staff, comfy room, great shower, good price, cant fault it

Cons:

There's not much I can complain about at this hotel, the only issue I had was that when entering my room for the first time the rubbish bin was still full of the pervious guests things and a bottle of water in the fridge, I mentioned it to the front of house and they resolved it straight away

2026-10-07 • via Nuitee
N
Nicola • solo_traveller • ie
9
Pros:

The hotel was at a great location, 5 min walk to liverpool one. staff were so nice and friendly. Couldnt do enough for us . Our room was spotless and we will be back. Breakfast was gorgeous and service was fantastic . Jason couldnt do enough for us and girl at reception was fab. Couldnt reccomend enough.

2026-10-07 • via Nuitee
G
Gail • couple • gb
10
Only one nights stay but loved our room and the design of the hotel. Loved the little pub next door. Was perfect locatio
Pros:

Modern and clean

2026-10-07 • via Nuitee
A
Arek666 • solo_traveller • gb
10
Pros:

Amazing atmofsphere. Super friendy staff, unique rock vibe and designe. Good location.

Cons:

Dust on picture frames

2026-10-07 • via Nuitee