Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Exceptional staff service
Comfortable and spacious rooms
Good breakfast
Cons:
Minor cleanliness issues
Heating problems
Inconsistent TV functionality

Categories

Cleanliness
8.11
Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.
Service
9.08
Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.
Location
8.62
The hotel's location received positive remarks for accessibility to city attractions and bars.
Room Quality
8.57
Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.
Amenities
8.6
Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.
Value for Money
8.56
Overall value was perceived as good, considering the positives outweigh the few complaints.
Food and Beverage
8.61
Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.
Overall Experience
8.68
Despite a few issues, the overall sentiment of the stay was positive, highlighting enjoyment and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5441 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
H
Hardman solo_traveller gb
10
2026-06-13 via Nuitee
N
Nathan solo_traveller gb
9
2026-06-13 via Nuitee
A
Archer solo_traveller gb
10
2026-06-12 via Nuitee
V
Victoria solo_traveller gb
8
Friendly helpful staff, clean and quiet very close to city
Pros:

Great location, big comfy bed.

Cons:

Lift being out of order

2026-06-12 via Nuitee
F
Footprints9813 Business Leeds, West Yorkshire, England
6
Hit & miss
Pros:

Great location for Arena and Exhibition centre. Just down from China Town. The nearby Love Lane Brewery is highly recommended.
There is a 24 hour public car park nearby for £8 a day.
The hotel feels like a film set. It’s very striking.
Staff were helpful. Breakfast had a modern twist and was as substantial as you wanted it to be.
Room was tight and had a few problems; troublesome key card, no tv channels (had to s’cast from phone), shower extractor fan didn’t work…

2026-06-11 via Tripadvisor
R
Robinson solo_traveller gb
10
Pros:

The hotel is lovely and beautifully decorated. Staff are lovely

Cons:

Bed was very hard

2026-06-11 via Nuitee
A
ASHLEY solo_traveller gb
7
2026-06-11 via Nuitee
G
Georgia couple gb
10
Pros:

This has been me and my partners 3rd time staying in this hotel, we have stayed every time we have visited Liverpool as we love the hotel so much. It is a great location and the staff are absolutely incredible! They have been amazing every time we have visited. The rooms are also incredible too, my boyfriend is a big music fan and he loves all the decoration in here

2026-06-11 via Nuitee
M
Maria solo_traveller gb
10
Pros:

The decor, the location and staff

Cons:

Coffee at breakfast and the sausages but it was fine and for the price ok

2026-06-11 via Nuitee
O
Olivia couple gb
10
2026-06-09 via Nuitee
E
ecclestone couple gb
1
Loved Liverpool wouldn’t stay at the Baltic again
Pros:

Staff where good

Cons:

No heating or a/c and room wasn’t clean

2026-06-07 via Nuitee
L
Lowri couple gb
7
Pros:

Friendly staff

Cons:

Very hot, they had no fans

2026-06-06 via Nuitee
B
Björn extended_group se
4
2026-06-04 via Nuitee
L
Luke extended_group ie
10
2026-06-03 via Nuitee
S
Sadbh couple ie
10
Favourite place to stay from now on
Pros:

Staff all so nice, room so cute and comfortable.

Cons:

No bathroom door, not the worst issue but not great when sharing with a friend

2026-06-02 via Nuitee
A
Amy couple gb
7
Fine, not amazing but not bad
Pros:

Great location, clean

Cons:

AC did not work while we were there during a particularly hot week. Fan provided wasn’t great. No door on shower so whole bathroom got wet

2026-06-01 via Nuitee
N
Neil solo_traveller gb
10
2026-05-31 via Nuitee
N
Neil solo_traveller gb
10
Pros:

We only planned 2 nights
But we ended up staying the whole week
The staff made our stay amazing they are a credit to your hotel

2026-05-31 via Nuitee
G
Gadsby couple gb
4
Wanted more - we paid for a special treat and did not get it
Pros:

Smart tv did not work, air con didn’t work, expensive for amenities, cramped

Cons:

Breakfast poor
Decor rough round edges
Fridge poor
Tv not working
Air con not working
Mattress poor

2026-05-31 via Nuitee
A
Andrew solo_traveller gb
7
2026-05-30 via Nuitee