Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional staff service
Comfortable and spacious rooms
Good breakfast
Cons:
Minor cleanliness issues
Heating problems
Inconsistent TV functionality

Categories

Cleanliness
8.11
Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.
Service
9.08
Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.
Location
8.62
The hotel's location received positive remarks for accessibility to city attractions and bars.
Room Quality
8.57
Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.
Amenities
8.6
Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.
Value for Money
8.56
Overall value was perceived as good, considering the positives outweigh the few complaints.
Food and Beverage
8.61
Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.
Overall Experience
8.68
Despite a few issues, the overall sentiment of the stay was positive, highlighting enjoyment and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5533 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
M
Marjane solo_traveller gb
8
2026-07-25 via Nuitee
C
Chloe couple gb
9
2026-07-25 via Nuitee
S
Sarah couple gb
10
Loved it here! A new area for us as we were attending a gig at Camp and furnace just up the road. Although a 20 minute w
Pros:

The property was really quirky and individual.. just loved it! Reception staff really lovely and cheerful and generally all round fab!

Cons:

Nothing!

2026-07-25 via Nuitee
C
Caroline couple gb
10
Great stay slept like a baby
Pros:

Funky warm windows opened (some hotels don't ) stylish
Friendly staff

2026-07-25 via Nuitee
N
Nicky solo_traveller gb
10
Didn’t want to leave. An absolute pleasure
Pros:

It was very pretty on the outside, appealing! The decor inside was amazing, so musical and brilliant

Cons:

Nothing

2026-07-25 via Nuitee
J
John solo_traveller gb
1
No air con on the hottest day of the year
2026-07-24 via Nuitee
E
Elaine extended_group gb
7
2026-07-24 via Nuitee
L
Laura couple gb
10
2026-07-24 via Nuitee
S
sharon solo_traveller gb
3
Not a 4 star
Pros:

Liked that we got our room changed.

Cons:

The WiFi was appalling. Too hot. No toiletries in the room as stated on the website.
Breakfast not great.

2026-07-23 via Nuitee
C
Chris couple gb
4
2026-07-23 via Nuitee
M
Michael couple gb
9
Overall a very nice and perfect stay and Leanda made us feel most welcomed.
Pros:

The location was perfectly located and convenient with a 15-18 minute walk to city Center. The check-in, checkout and interactions with Leanda was warm friendly and engaging. She went above and beyond to let our stay be welcomed and shared various locations to visit.

Cons:

A few minor repairs needed to be completed in our room such as the blinds and bathroom tap but wasn’t a seal breaker.

2026-07-23 via Nuitee
C
Chris couple gb
4
Only if I had no other choice to far from town . 20 mins walk to train station .
Pros:

Not much

Cons:

Not clean , worn appearance . Burn mark in the carpet shape of an iron . Lots of cigarette burns in carpet . Bathroom walls dirty

2026-07-23 via Nuitee
B
Brian solo_traveller gb
10
Pros:

Clean, friendly staff, comfortable beds

Cons:

Great location

2026-07-23 via Nuitee
M
marie-paule couple fr
4
A 1000 livres pour 4 nuits, l'hôtel ne propose pas un service correspondant
Pros:

Personnel souriant

Cons:

Nous sommes restés 4 nuits et personne n'est venu faire les lits, ranger et faire le ménage pendant notre séjour. La douche fuyait. Les cadres censés être au mur étaient tombés derrière le canapé. Le ménage laissait globalement à désirer (lavabo, fenêtres, sol...).

2026-07-23 via Nuitee
C
Christine solo_traveller gb
9
2026-07-22 via Nuitee
M
Matthew solo_traveller gb
7
2026-07-22 via Nuitee
D
Deborah couple gb
6
2026-07-21 via Nuitee
Q
Quinn family_with_children gb
8
2026-07-20 via Nuitee
C
Christopher couple gb
1
Terrible experience.
Pros:

Told to make our own bed

Cons:

Pull out bed was filthy and uncomfortable. Moved hotel second night have requested a refund.

2026-07-20 via Nuitee
T
Tony couple gb
9
2026-07-19 via Nuitee