Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Exceptional staff service
Comfortable and spacious rooms
Good breakfast
Cons:
Minor cleanliness issues
Heating problems
Inconsistent TV functionality

Categories

Cleanliness
8.11
Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.
Service
9.08
Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.
Location
8.62
The hotel's location received positive remarks for accessibility to city attractions and bars.
Room Quality
8.57
Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.
Amenities
8.6
Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.
Value for Money
8.56
Overall value was perceived as good, considering the positives outweigh the few complaints.
Food and Beverage
8.61
Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.
Overall Experience
8.68
Despite a few issues, the overall sentiment of the stay was positive, highlighting enjoyment and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5415 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
J
John couple gb
6
Good
Pros:

The staff were cautious and kind.
The location is good.

Cons:

It took the facility 3days to fix the lift which was faulty . My room was at the 6th floor.

2026-05-22 via Nuitee
K
Keefe solo_traveller gb
1
Pros:

Hot shower burned my body no cold water had jump out soap on me pain roasting hot water couldn't turn heating off to hot no sleep all night nightmare

2026-05-22 via Nuitee
G
Goodness solo_traveller gb
8
Pros:

The staff were welcoming

Cons:

The sink was not draining easily

2026-05-22 via Nuitee
A
Anthony couple gb
7
2026-05-22 via Nuitee
E
Elizabeth solo_traveller gb
9
Pros:

Excellent location, really lovely and helpful staff, comfy bed.

Cons:

The stairs!! 😄

2026-05-21 via Nuitee
J
jayne couple gb
10
2026-05-21 via Nuitee
R
Righi solo_traveller it
8
2026-05-21 via Nuitee
A
Anand solo_traveller au
8
2026-05-20 via Nuitee
C
carson couple gb
10
Shott stay , but ideal for what we needed
Pros:

Jordan was amazing on arrival really helpful and pleasant, rooms small but clean ,position of hotel was great . Had a lovely stay for granddaughters graduation .

Cons:

Were it was close to everything (quirky )

2026-05-20 via Nuitee
J
Jo couple gb
8
2026-05-20 via Nuitee
T
thomas couple se
8
Perfect location, charming place.
Pros:

Excellent location, and a charming hotel. Bohemian, as is the area itself. Lovely staff!

Cons:

The room we got was the smallest room we ever had. We were almost unable to open the suit case. However, it was cosy and clean and the bathroom was excellent.

2026-05-20 via Nuitee
J
Jane couple gb
8
Good
Pros:

Clean friendly staff

Cons:

Nothing

2026-05-20 via Nuitee
S
Silvia solo_traveller it
6
Pros:

Posizione centrale comoda alle varie attrazioni.
Stanza calda, letto comodo

Cons:

Ascensore rotto.
Hotel di design ma con stanza piccola.
Colazione non a buffet ma bisogna scegliere fra diverse opzioni senza poter aggiungere altro che è a pagamento, tempi lunghi. Servizio colazione scarso da parte del personale addetto: bisogna sempre chiedere lo zucchero, posate e tovagliolo non sempre ci sono e non sempre sono puliti.
Rapporto qualità prezzo non adeguato.
Mi aspettavo di meglio.

2026-05-19 via Nuitee
J
Jason couple gb
1
Absolute rubbish
Pros:

The location was the only positive

Cons:

Staff were non existent, cleanliness was diabolical and even when speaking to the staff regarding this, the answer was “I’ll let the manager know tomorrow”.

We ordered a babies cot within the app and was told, no one had pre booked a cot. After showing the staff member proof, he finally said he would look for one, that took nearly an hour. But we shouldn’t have to prove that messages were sent whilst holding a baby.

Overall, never again and I wouldn’t advise others to do so either.

2026-05-19 via Nuitee
R
Robert couple gb
2
Should have paid more and stated elsewhere
Pros:

Short walk from city centre

Cons:

Wasn’t very clean , but this was potentially due to all of the ongoing building works within the hotel , the first floor was a building site and our room had part of the ceiling missing with wiring hanging into the room.

2026-05-19 via Nuitee
E
Erica couple it
4
Pros:

Posizione, cordialitá dello staff nel sistemare il riscaldamento
Letto comodo

Cons:

Camera decisamente piccola, moquette maleodorante e sporca
La finestra non si chiudeva bene
Non so se ci han dato la camera sbagliata, ma era minuscola e pulita indecentemente, non rispettava affatto la camera assegnataci in prenotazione
Pur avendo fatto notare la cosa, non ci é stata cambiata.
Illuminazione debole, quasi assente; con le pareti scure e la finestra ad altezza pavimento rendeva il tutto molto tetro
Bagno al di la del minimale e lavandino in mezzo alla stanza
Se questo é un quattro stelle, credo abbiamo ampiamente sbagliato la valutazione.

2026-05-19 via Nuitee
J
james family_with_children gb
3
2026-05-18 via Nuitee
G
Guto Rhys couple gb
10
2026-05-18 via Nuitee
B
BALLANSAT extended_group fr
7
Hotel en travaux. (installation clim). mai 2026. Problème de propreté. Hotel avec déco atypique.
2026-05-18 via Nuitee
J
james solo_traveller gb
10
Pros:

Great location and service

2026-05-17 via Nuitee