Element by Marriott Philadelphia Downtown

Hotels
•
Element by Westin
8.7 (1337 reviews)
1441 Chestnut Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Variety in breakfast
Cons:
High parking rates
Cleanliness issues
Outdated appliances
No water bottles provided

Categories

Cleanliness
8.2
Some reviews mentioned cleanliness issues, but overall it was generally acceptable.
Service
9.2
Multiple mentions of friendly and helpful staff indicate high service quality.
Location
9.2
Many reviews highlighted the excellent location near major attractions.
Room Quality
8.7
Rooms generally well-received, though some complaints about bed comfort and outdated appliances.
Amenities
8.7
Good amenities overall, although some minor complaints were noted.
Value for Money
7.7
Several mentions of high prices and additional charges impacted perceived value.
Food and Beverage
8.7
Breakfast received positive comments with a variety of options, but some room for improvement noted.
Overall Experience
9.2
General sentiment was very positive with enjoyment of stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:27

Property Description

Modern Amenities
Element Philadelphia Downtown offers a range of modern amenities including free bikes, a fitness centre, and free WiFi. Guests can also make use of the shared lounge and on-site restaurant for a convenient stay.

Convenient Location
Situated just 500 meters from the city centre and less than 1 km from the Pennsylvania Convention Center, this 4-star hotel provides easy access to key attractions and business hubs in Philadelphia.

Explore the City
With popular landmarks like Liberty Bell, Mutter Museum, and National Liberty Museum nearby, guests can immerse themselves in the city's rich history and culture. Don't miss the chance to explore Philadelphia while staying at Element Philadelphia Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.7
Based on 1337 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
S
Saheed • couple • us
10
2026-06-10 • via Nuitee
1
150edward • Family • New York City, New York
10
Perfect location, great hotel
Pros:

This hotel is outstanding. I don't know why their rating is low. We had a fabulous time.

Some highlights:
- They let me check in at 11 AM when I got into town. So amazing to get in the room right away.
- They gave me a late check out of 1 PM, which was really clutch for my 2 PM train. Very nice and accommodating.
- They let me store my rented bike in the room, and it was super easy to get it on the elevator and to my room.
- The free breakfast is solid for a hotel free breakfast.
- The happy hour on weeknights with a free beer and bread/cheese/olives is a nice touch.

The hotel is new, clean, modern, and the location is AMAZING. It's a 5 minute walk from City Hall, which has a subway that will take you south to a Phillies/Eagles/76ers game in 15 minutes. Or west to the 30th Street Station to catch Amtrak. So convenient. We found the surrounding area highly walkable and bikable with lots of restaurants and shopping.

The rooms have a fridge, stove, and dishwasher. We only used the fridge. Big bathroom. Comfortable beds. Nice desk. Great view on the 19th floor of the city. We were room 1906.

The rooms did not have USB-C ports, which surprising me considering it seemed so new. The blackout curtains were not the best... lots of light got through in the morning, but I wear a sleepmask so it was fine.

Would absolutely stay here again.

2026-06-07 • via Tripadvisor
D
Deirdre • couple • us
9
Great Stay slightly sketchy neighborhood.
Pros:

Everything about the hotel

Cons:

For our first stay in Philadelphia the Elements was just great! The only drawback is that is an area close by that seems kind of trendy with lots of good restaurants that we walked to- but walking back in the evening the area felt kind of sketchy with a fair amount of homeless individuals. Having lived in NYC for many years I was equipped for it but just giving a heads up- great hotel and would stay there again!

2026-06-05 • via Nuitee
L
Lori • solo_traveller • us
9
2026-06-05 • via Nuitee
M
Musicologist • couple • us
10
2026-06-02 • via Nuitee
F
Flavia • couple • ar
10
Excelente. Volvería al mismo lugar.
Pros:

La limpieza, la amabilidad del personal y las cortesías del hotel (desayuno y tentempié por la tarde). Excelente ubicación, habitación amplia y cómoda.

2026-06-01 • via Nuitee
N
Nancy • couple • us
9
Pros:

Location nice staff

2026-05-30 • via Nuitee
D
Daniel • couple • us
10
2026-05-30 • via Nuitee
A
Alexander • solo_traveller • us
10
Pros:

Location

Cons:

Cost of parking

2026-05-30 • via Nuitee
J
Joseph • solo_traveller • us
9
Enjoyable. Perfect valet parking
Pros:

Very good location. Nice rooms. Staff very helpful. Breakfast was decent

Cons:

Nothing

2026-05-30 • via Nuitee
M
Marketa • couple • cz
10
Pros:

Skvela poloha hotelu, byli jsme v patre 28 a meli jsme nadherny výhled. Snidane v poradku, lepší je vyhnout se ranní spicce

2026-05-29 • via Nuitee
M
Mckinnie • couple • us
8
2026-05-28 • via Nuitee
J
Jordan • family_with_children • us
8
2026-05-26 • via Nuitee
J
Jenefer • couple • us
8
2026-05-24 • via Nuitee
J
Jiamin • couple • us
10
2026-05-23 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

The room was quiet and the furnishings well designed; the bed and pillows (there were 4) exceptionally comfortable.

Cons:

A minor improvement is possible: the toilet could have been higher, that is like my home toilet, ADA-approved 16" high.

2026-05-20 • via Nuitee
M
Mark • couple • us
10
I would recommend this hotel.
Pros:

Great location, large clean room, good breakfast

Cons:

Expensive, parking is overpriced given that already spending close to $500 just for room.

2026-05-17 • via Nuitee
A
A2674UKpatriciah • Couples
6
Protection from the Element
Pros:

The location of the hotel is great if you are touring City Hall or visiting Reading Market, or LOVE Park. LOTS of homeless people lying around this area of the city.
The free breakfast is mediocre. Skip the cold breakfast potatoes and the turkey sausage and choose granola, plain or vanilla yogurt, and banana instead. Breakfast seating is limited. Good coffee and a toaster for bread and bagels.
Front desk is on second floor. We were in room 2111 which was near elevator. The elevator went up and didn’t all night with a boom at every stop. Street noise bearable. We were there three night and were told we would have housekeeping the second night. This never happened.
No ice maker in refrigerator or on floors. Ice can be picked up in the freezer in the Restore near front desk. Plastic ice tray in freezer, do not ice on arrival.
Two people in room and only two towels and one wash cloth left. I put dirty towels outside room door and was scolded by Housekeeping.
Kitchenette has four plates, glasses, and coffee cups. There is dishwasher detergent.
Room has a small sofa but no extra blankets. Water pressure adequate.
Must tap door key in elevator for three seconds then quickly push button for floor.
I did not like the overall vibe. I will not choose this hotel brand in the future. Pricy!

2026-05-16 • via Tripadvisor
D
Diego • extended_group • us
8
2026-05-16 • via Nuitee
S
SARAH • solo_traveller • it
10
Pros:

Stunning view

2026-05-16 • via Nuitee