Urban Boutique Hotel; BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (1421 reviews)
536 Wade Hampton Blvd , Greenville , US
+1 864-214-8425

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.36
Many reviews noted cleanliness issues, such as bugs in the shower and dirty carpets.
Service
8.83
Staff were frequently mentioned as friendly and helpful.
Location
8.87
The location was generally praised for being close to major attractions.
Room Quality
6.82
Mixed reviews on the room quality; some expressed discomfort with the beds and decor.
Amenities
7.85
Amenities like breakfast were mentioned positively but had some complaints about options.
Value for Money
8.81
Overall beneficial cost compared to the services provided.
Food and Beverage
7.36
Food options received mixed reviews, with room for improvement in variety.
Overall Experience
8.33
An overall decent experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Modern Comforts and Convenience

The Urban Boutique Hotel; BW Signature Collection, conveniently located near downtown Greenville, offers a stylish and comfortable stay for guests. The hotel boasts non-smoking rooms with free WiFi, cable TV, and premium Bath & Body Works amenities.

Amenities for a Relaxing Stay

Each room features a Keurig coffee maker, blackout curtains, and a cordless charging station, ensuring a relaxing and convenient experience for guests. The 24-hour front desk and pet-friendly policy add to the overall comfort and satisfaction of your stay.

Explore and Enjoy

With attractions like the Upcountry History Museum and Greenville Zoo nearby, as well as easy access to the Greenville Downtown Airport, the Urban Boutique Hotel is the perfect choice for both leisure and business travelers alike. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1421 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.33
Z
Zeynep • solo_traveller • tr
6
2026-09-17 • via Nuitee
M
Melton • solo_traveller • us
10
Superior reasonably priced travel accommodations
Pros:

The room was very comfortable and very clean.The staff provided excellent customer service. The location is very convenient, located centrally in Greenville. The food was excellent. Urban Boutique Hotel is an excellent choice for the traveler looking for a comfortable room with excellent staff at a very reasonable price.

Cons:

Nothing

2026-09-16 • via Nuitee
J
Jeffery • couple • us
10
2026-09-15 • via Nuitee
D
devere63 • solo_traveller • us
9
Pros:

It's a great value and close to downtown.

2026-09-14 • via Nuitee
E
Eunice • couple • us
4
I felt it was mis represented, we will never stay there again! It seems like it is a magnet for the homeless!
Pros:

Nothing really

Cons:

It was a dump and the people staying there were very questionable!!!

2026-09-09 • via Nuitee
S
Stephan • solo_traveller • de
8
Pros:

Die Lage war recht zentral und ruhig. Leider war das Frühstück sehr übersichtlich und einfach.

2026-09-07 • via Nuitee
M
Melanie • couple • us
10
Pros:

The property was clean and quite. Had a nice breakfast as well

2026-09-06 • via Nuitee
B
Benjamin • solo_traveller • us
9
Worth a try!!
Pros:

The room was clean. The bed was so comfortable.The staff were super nice. It's minutes from downtown. The sports lounge across the street has delicious food. Will definitely stay there next time I'm in Greenville.

Cons:

If I had to say something I didn't like. It's the coffee pot in the same room with the toilet. That's the only thing that kinda weirded me out.

2026-08-30 • via Nuitee
D
Duane • solo_traveller • us
5
Nope, not again.
Pros:

Room was clean, good breakfast.

Cons:

Memory foam mattress; uncomfortable, hot and difficult for senior/disabled to get out of. Legs of bed support stick out past edge of mattress creating a tripping hazard. Rude guests in parking area after hours shouting at cellphones.

2026-08-27 • via Nuitee
A
Arthur • family_with_children • de
8
2026-08-27 • via Nuitee
C
Cecelia • solo_traveller • us
9
Pros:

The hotel is located near downtown . It is tastefully decorated and so very clean. This is my second stay here. It is now my go-to hotel when visiting Greenville.

2026-08-27 • via Nuitee
M
Maksym • couple • ua
9
2026-08-24 • via Nuitee
R
Ray • couple • us
8
Easy access, great price, provided great value.
Pros:

The price leads on what made this a great place to stay. The breakfast was fine with biscuits, sausage patties, sausage gravy, scrambled eggs, waffles, muffins, clementines, bananas, coffee, juice - all good.

Cons:

My wife thought it was too far from downtown Greenville. I thought the two-mile distance would have been easily walkable.

2026-08-24 • via Nuitee
A
Antony • couple • us
8
Great Value.
Pros:

Breakfast , Coffee - not great! but for the price - it was a great place to sleep! I will go back!

Cons:

Food was not good - just being completely honest.

2026-08-24 • via Nuitee
D
Dino • solo_traveller • us
9
2026-08-21 • via Nuitee
B
Brown • solo_traveller • us
3
Ruined by lying front desk agent.
Pros:

great location for my purposes.

Cons:

Staff was not welcoming at all.front desk agent blatantly lied when he told me after 1 night that I could not extend because he was completely booked.I booked online and rooms were avail. He was very angry and threatened to call authorities!He was forced to honor reservation And the group he said was coming never materialized.

2026-08-15 • via Nuitee
S
Shannon • couple • us
10
2026-08-11 • via Nuitee
D
digna • solo_traveller • us
8
2026-08-09 • via Nuitee
B
Brianna • couple • us
10
2026-08-09 • via Nuitee
N
N9158UPcharlesk • Family
10
Up-to-date yet retro; clean & cozy too
Pros:

What a cute spot! A classic old motel spruced up to look both up-to-date & retro. Our room is immaculate. WiFi no problem. AC works superbly, location easy to find near tons of places to eat. Man at desk was courteous & helpful, a real professional. Will definitely recommend & return.

2026-08-07 • via Tripadvisor