Urban Boutique Hotel; BW Signature Collection

Hotels
BW Signature Collection by Best Western
7.9 (1333 reviews)
536 Wade Hampton Blvd , Greenville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Non-smoking throughout
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.36
Many reviews noted cleanliness issues, such as bugs in the shower and dirty carpets.
Service
8.83
Staff were frequently mentioned as friendly and helpful.
Location
8.87
The location was generally praised for being close to major attractions.
Room Quality
6.82
Mixed reviews on the room quality; some expressed discomfort with the beds and decor.
Amenities
7.85
Amenities like breakfast were mentioned positively but had some complaints about options.
Value for Money
8.81
Overall beneficial cost compared to the services provided.
Food and Beverage
7.36
Food options received mixed reviews, with room for improvement in variety.
Overall Experience
8.33
An overall decent experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Modern Comforts and Convenience

The Urban Boutique Hotel; BW Signature Collection, conveniently located near downtown Greenville, offers a stylish and comfortable stay for guests. The hotel boasts non-smoking rooms with free WiFi, cable TV, and premium Bath & Body Works amenities.

Amenities for a Relaxing Stay

Each room features a Keurig coffee maker, blackout curtains, and a cordless charging station, ensuring a relaxing and convenient experience for guests. The 24-hour front desk and pet-friendly policy add to the overall comfort and satisfaction of your stay.

Explore and Enjoy

With attractions like the Upcountry History Museum and Greenville Zoo nearby, as well as easy access to the Greenville Downtown Airport, the Urban Boutique Hotel is the perfect choice for both leisure and business travelers alike. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1333 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.33
A
Adrian solo_traveller us
10
Pros:

Location. Cleanliness and management

2026-05-15 via Nuitee
S
Sabrina solo_traveller us
10
2026-05-13 via Nuitee
E
Elizabeth extended_group us
1
2026-05-11 via Nuitee
R
Robert couple us
8
We rested well. The hotel served us for what we needed.
Pros:

Although the building itself is dated, the upgrades and improvements in the rooms were well noted. The accommodations rivaled any new facility I have been in recently. The breakfast service was good with a good selection.

Cons:

We were disappointed that the mattress was thin and seemed to be only foam rubber. The room had a stale odor when we arrived (probably from not being used recently). There was no directory service information available - where to find ice, etc.

2026-05-11 via Nuitee
H
Hue solo_traveller us
7
Pros:

The Staff

2026-05-10 via Nuitee
S
Susan family_with_children gb
10
2026-05-10 via Nuitee
D
Dianna Stavros couple us
7
Good overnight stop
Pros:

Walking distance to some restaurants, clean, hot breakfast.

Cons:

Beds were very soft and low.

2026-05-09 via Nuitee
G
Glenda couple us
9
Staff accommodating. We were riding swamp rabbit trail. Had to leave early and hotel credited the night.
Pros:

Staff was friendly. Room always clean. Breakfast was good.

Cons:

Bed wasn’t comfortable.

2026-05-09 via Nuitee
C
Catherine solo_traveller us
9
Great value close to Greenville
Pros:

This is a nicely renovated motel, close to downtown Greenville. The new bathrooms are very attractive and the beds were comfortable. The hot breakfast had many options including eggs, oatmeal and fruit. I would stay here again when visiting my student at Furman.

Cons:

This vintage motel is located on a main road, as is traditional, so there is some road noise. But the convenient location was great.

2026-05-08 via Nuitee
M
Mark solo_traveller us
8
Pros:

The location

Cons:

The bed was very uncomfortable

2026-05-07 via Nuitee
G
Gerhardus JJ couple nl
10
Super vriendelijk personeel
Pros:

Fijne kamer, goed ontbijt

Cons:

Niets

2026-05-07 via Nuitee
M
Mary couple us
9
Had a great time would go back
Pros:

Clean , great breakfast , close to downtown Greenville , staff very nice ,& comfortable bed .

Cons:

Liked everything

2026-05-05 via Nuitee
D
Debra solo_traveller us
7
more light in the bathroom and no guide as to what or if you have streaming services.
Cons:

The hotel signage wasn’t visible enough, passed it twice.

2026-05-04 via Nuitee
M
Marilyn solo_traveller us
8
Very nice stay
Pros:

Great location...good breakfast...they keep it clean

2026-05-04 via Nuitee
B
Brian solo_traveller us
9
Great people and nice hotel
Pros:

A great value for a locally owned mom and pop hotel. My flights were all messed up with bad weather and the owner / manager waited for me to check in at 01:30 in the morning. Super nice people in a great location.

2026-05-04 via Nuitee
P
Penelope solo_traveller us
10
Pros:

Everything was great

2026-05-03 via Nuitee
S
Shannon couple us
7
Property was nice. Breakfast being included was nice
Pros:

The rooms were updated and the bathroom was bright and clean

Cons:

The only think I didn’t like was other there were other customers who were very loud all night. But property wise I think the sound traveled pretty far from room to room

2026-05-02 via Nuitee
C
Caleb couple us
7
It was an average stay for a decent price, I would recommend.
Pros:

The breakfast was fine, nothing extraordinary. The rooms were nice and the bathroom was surprisingly good.

Cons:

One staff member was pleasant and friendly, the other was not.

2026-05-02 via Nuitee
M
Mary solo_traveller us
9
2026-05-01 via Nuitee
V
Vivian solo_traveller us
10
Pros:

Awesome place

2026-04-30 via Nuitee