Urban Boutique Hotel; BW Signature Collection

Hotels
BW Signature Collection by Best Western
7.9 (1384 reviews)
536 Wade Hampton Blvd , Greenville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.36
Many reviews noted cleanliness issues, such as bugs in the shower and dirty carpets.
Service
8.83
Staff were frequently mentioned as friendly and helpful.
Location
8.87
The location was generally praised for being close to major attractions.
Room Quality
6.82
Mixed reviews on the room quality; some expressed discomfort with the beds and decor.
Amenities
7.85
Amenities like breakfast were mentioned positively but had some complaints about options.
Value for Money
8.81
Overall beneficial cost compared to the services provided.
Food and Beverage
7.36
Food options received mixed reviews, with room for improvement in variety.
Overall Experience
8.33
An overall decent experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Modern Comforts and Convenience

The Urban Boutique Hotel; BW Signature Collection, conveniently located near downtown Greenville, offers a stylish and comfortable stay for guests. The hotel boasts non-smoking rooms with free WiFi, cable TV, and premium Bath & Body Works amenities.

Amenities for a Relaxing Stay

Each room features a Keurig coffee maker, blackout curtains, and a cordless charging station, ensuring a relaxing and convenient experience for guests. The 24-hour front desk and pet-friendly policy add to the overall comfort and satisfaction of your stay.

Explore and Enjoy

With attractions like the Upcountry History Museum and Greenville Zoo nearby, as well as easy access to the Greenville Downtown Airport, the Urban Boutique Hotel is the perfect choice for both leisure and business travelers alike. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1384 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.33
S
Silvio solo_traveller de
8
2026-07-01 via Nuitee
S
Sheena solo_traveller us
10
Best Hotel IMO
Pros:

Everything. The beds are sooo comfortable. Pillow selection was also nice. I was blown away that they have walk-in showers, that was an unexpected bonus. You can also watch TV how you choose, cable or streaming. They have a kcup coffee maker in all the rooms. The breakfast is pretty good and plentiful for a hotel. Noise level was low, except the occasional loud vehicle. That's to be expected considering the hotel is on a major thoroughfare. The entire staff make you feel welcome and like family.

Cons:

I literally have no complaints.

2026-06-27 via Nuitee
E
Erika couple us
10
2026-06-27 via Nuitee
L
Leonid couple us
8
2026-06-27 via Nuitee
L
Linda couple us
7
The hotel catered to our basic needs a place to sleep a comfortable bed, and there are some food
Pros:

It was convenient easy to find

2026-06-26 via Nuitee
D
David couple us
9
2026-06-23 via Nuitee
S
Sherry couple us
9
Pros:

Big bang for the buck. Exceptually clean and well appointed. The staff was always there and attended to any needs. The buffet breakfast is truely well done. I don’t eat meat or wheat but all looked very good. There is a large eating area. All food must be eaten in this area. I would have liked to bring a little buffet and coffee back to my room but I understand why the rule is in place. I would rather have a big free immaculate room than coffee and breakfast in bed.

Cons:

Really have no complaints.

2026-06-22 via Nuitee
Y
Yerly couple us
6
2026-06-21 via Nuitee
R
ronald solo_traveller us
5
Noisy uncomfortable room with very unhappy attendants .
Pros:

Plenty of parking just seven minutes away from downtown Greenville. Great air conditioning.

Cons:

Road noise through paper thin walls. Damp and musky. Bottom bed sheet too small to fit the way to soft king bed, came loose many times. The out door corridor had people talking till 11pm just outside our door. When a guest put too much batter on waffle iron the lady attendant walked up to him and said he needs to clean it up. She was also upset when another guest pointed out that all their yogurt was expired. She went and brought out a new box of yogurt and had the guest take one and then returned box to storage- not bothering to replace the expired yogurt on serving line. Sorry this sounds all bad, but it is what it is.

2026-06-21 via Nuitee
D
Dale couple us
6
2026-06-19 via Nuitee
W
Wesley family_with_children gb
9
Pros:

Good location and a very good complimentary breakfast

2026-06-19 via Nuitee
M
Mirna couple us
8
Showing Greenville downtown to my sister.
Pros:

I liked the location from downtown. There is a park on back of the hotel with nice trail and a Disc Golf course.

Cons:

The entrance sign was almost hidden, easy to miss. It had a very strong smell to Pinesol in the lobby and room. Breakfast wasn’t bad. There was a stain on our sheet

2026-06-19 via Nuitee
T
Ted couple us
5
Not very good. Motel not hotel
Pros:

Close to downtown

Cons:

Beds were horrible, carpet stained and musky smelling. One tiny bar of soap. Bath towels were tiny. 90.00 is “ you get what you pay for!”

2026-06-15 via Nuitee
P
Paul solo_traveller us
6
2026-06-15 via Nuitee
C
CHUNTONG couple ca
10
Pros:

Nice breakfast.

2026-06-14 via Nuitee
D
DAIANA solo_traveller us
9
2026-06-13 via Nuitee
J
Joshua solo_traveller hk
7
2026-06-13 via Nuitee
D
Darrell solo_traveller us
10
My Kind of Hotel
Pros:

Great value; modest, but clean and comfortable room with good bed; nice enough breakfast, esp given the modest cost of accommodations. And a warm, friendly and helpful staff.

Next time in Greenville, my first choice.

Cons:

no complaints.

2026-06-12 via Nuitee
R
Rich solo_traveller us
10
Pros:

The walk-in shower

Cons:

The beds are to soft

2026-06-11 via Nuitee
S
Sample Hilerio solo_traveller us
8
Ok for the price
Pros:

The location

Cons:

The light switch near the bed was not working at all.

2026-06-11 via Nuitee