Urban Boutique Hotel; BW Signature Collection

Hotels
BW Signature Collection by Best Western
7.9 (1393 reviews)
536 Wade Hampton Blvd , Greenville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.36
Many reviews noted cleanliness issues, such as bugs in the shower and dirty carpets.
Service
8.83
Staff were frequently mentioned as friendly and helpful.
Location
8.87
The location was generally praised for being close to major attractions.
Room Quality
6.82
Mixed reviews on the room quality; some expressed discomfort with the beds and decor.
Amenities
7.85
Amenities like breakfast were mentioned positively but had some complaints about options.
Value for Money
8.81
Overall beneficial cost compared to the services provided.
Food and Beverage
7.36
Food options received mixed reviews, with room for improvement in variety.
Overall Experience
8.33
An overall decent experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Modern Comforts and Convenience

The Urban Boutique Hotel; BW Signature Collection, conveniently located near downtown Greenville, offers a stylish and comfortable stay for guests. The hotel boasts non-smoking rooms with free WiFi, cable TV, and premium Bath & Body Works amenities.

Amenities for a Relaxing Stay

Each room features a Keurig coffee maker, blackout curtains, and a cordless charging station, ensuring a relaxing and convenient experience for guests. The 24-hour front desk and pet-friendly policy add to the overall comfort and satisfaction of your stay.

Explore and Enjoy

With attractions like the Upcountry History Museum and Greenville Zoo nearby, as well as easy access to the Greenville Downtown Airport, the Urban Boutique Hotel is the perfect choice for both leisure and business travelers alike. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1393 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.33
S
Shannon couple es
5
2026-07-25 via Nuitee
J
Johanna couple us
10
2026-07-22 via Nuitee
C
Curtis couple us
10
2026-07-21 via Nuitee
O
Orlando couple us
5
2026-07-21 via Nuitee
S
Samy couple us
10
Pros:

Clean and fast services.

Cons:

Good location and good payment accesible

2026-07-20 via Nuitee
T
Tricia couple us
8
The stay was very pleasant. Great value, good breakfast, and super close to downtown, Fluor Field.
Pros:

The breakfast was very good, lots of variety. Your basic eggs, sausage, waffles, yogurt, grapefruit (amazing), and beverages.

2026-07-20 via Nuitee
T
Tamara couple us
8
Pros:

Clean affordable room.

Cons:

Main road somewhat noisy.

2026-07-20 via Nuitee
S
Sarah couple us
6
2026-07-20 via Nuitee
D
Dagoberto family_with_children us
4
Regular
Pros:

La Ubicación

Cons:

Solo pusieron 1 jabón y 1 shampoo y éramos 4 huéspedes.

2026-07-19 via Nuitee
P
Pamela solo_traveller us
8
2026-07-18 via Nuitee
N
Nlwg solo_traveller us
7
Pros:

Clean rooms, upgraded bathrooms

Cons:

Very low water pressure for shower, uncomfortable super soft mattress

2026-07-18 via Nuitee
K
Kimberly solo_traveller us
10
2026-07-16 via Nuitee
K
Kimberly solo_traveller us
10
2026-07-16 via Nuitee
J
Jolita couple us
9
Pros:

It was reasonable over all

Cons:

The bed was too soft

2026-07-14 via Nuitee
C
Carla solo_traveller us
8
Great value, not a lot of frills, but that was just fine with me.
Pros:

Value was excellent, a clean room with hot breakfast for a fantastic price. A/C worked great, room had a mini fridge with freezer compartment that worked, microwave, and a remodeled bathroom.

Cons:

My room had two full beds, and the one I initially slept in was so soft it almost felt like an air mattress. The other mattress was much better though, so it was fine. The room had a really strong disinfectant smell too, but it was also pretty clean.

2026-07-14 via Nuitee
N
Nykiah couple us
7
2026-07-12 via Nuitee
D
Debra solo_traveller us
10
This was the best decision I have made in a long time! It was comfortable, clean, and friendly.
Pros:

If I could give them more than a score of 10, I would. It has recently been updated. The bathroom looks modern and has a walk in shower and a barn door. The room was comfortable and great hot water and excellent water pressure. Breakfast was great with traditional continental breakfast with lots of choices including waffles but added bonus: they also had sausage, eggs, and biscuits and gravy. A variety of juices, coffee, hot chocolate (even though it's July) and cappucino. It was a wonderful stay. It was less than 5 minutes from Bob Jones University. And a nice restaurant across the street with meat and vegetables. Can't say enough about this secret gem! And all the staff was soo nice.

Cons:

They have memory foam mattresses which I typically don't like but I slept very well.

2026-07-10 via Nuitee
B
Bryant solo_traveller us
5
2026-07-09 via Nuitee
R
Ricardo couple us
10
2026-07-08 via Nuitee
S
Sean couple us
8
Pros:

Good value

Cons:

Mattress was way to soft. I sank into it. The place appeared to have been renovated from a previous hotel. I only say this because the renovations masked some seriously old bones (figure of speech). The renovations are not top notch. There are many poorly covered items in the room but they do mask it enough to present itself as a decent room.

2026-07-08 via Nuitee