Catalonia Donosti

Hotels
Catalonia Hotels & Resorts
9 (4729 reviews)
9 Alto San Bartolome Kalea , San Sebastián , es

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Minor issues with dining experience
Extra costs for some amenities

Categories

Cleanliness
9.21
Very clean and nice decor noted in reviews.
Service
9.18
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9.22
Great location mentioned in several reviews, ideal for exploring.
Room Quality
9.17
Rooms are described as spacious, comfortable, and well-equipped.
Amenities
9.2
Includes notable features like a rooftop pool and spa.
Value for Money
8.16
Good value noted, but a minor mention of extra costs for minibar.
Food and Beverage
8.71
Breakfast was highly praised, but some reviews mentioned dining inconsistencies.
Overall Experience
9.18
Overall experiences were overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:03

Property Description

Luxurious Amenities and Services

Catalonia Donosti in San Sebastián offers a range of upscale amenities, including a restaurant, seasonal outdoor pool, fitness centre, and a stylish bar. Guests can enjoy the convenience of a 24-hour front desk, room service, and complimentary WiFi throughout the property. Private parking is also available for those arriving by car.

Comfortable and Well-Equipped Rooms

Each room at Catalonia Donosti is thoughtfully designed with a desk, flat-screen TV, private bathroom, and cozy bed linens. Guests can relax with a cup of tea using the in-room kettle, and some rooms even feature a terrace or stunning sea views. Air conditioning and spacious wardrobes ensure a comfortable stay for all guests.

Prime Location and Nearby Attractions

Situated near iconic beaches like La Concha, Ondarreta, and Zurriola, Catalonia Donosti is the perfect base for exploring San Sebastián. With the airport just 22 km away, guests can easily access this vibrant city and its beautiful coastline.

Experience luxury and convenience at Catalonia Donosti - book your stay now for an unforgettable getaway!

Important information:

Only 1 dog or cat under 20 kg per room is allowed (on request). There is an additional fee of EUR 25 per animal per night, plus a deposit of EUR 200. Pets are not allowed in the common areas of the hotel, including the bar-restaurant.

Children under 18 must be accompanied by an adult. Minors under 16 years of age are not allowed access to the spa. It is necessary to make a reservation in advance.

Reservations of more than 4 rooms or more than 8 nights are subject to special conditions and supplements.

Guests must show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Please note that rooms: Junior Suite with Terrace and Sea View or Double Room with Terrace and Sea View, offer free access to the spa (1 hour per person per stay).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Sun, Oct 31, 2027 until Fri, Mar 31, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4729 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.18
S
Setsuko solo_traveller jp
7
Pros:

部屋の広さ
朝食

Cons:

バスルームの壁にかなりカビが生えていた
市街に出るエレベーターが分かりにくかった

2026-07-04 via Nuitee
A
Alexandra couple us
10
Very good choice in Donosti.
Pros:

Excellent location, Staff was amazing. Excellent service and breakfast was good quality.

2026-07-04 via Nuitee
L
Leanne family_with_children gb
9
Great base to sightsee from, travelling as a young family of 3z
Pros:

The staff were friendly and accommodating to us and our 1 year old daughter from arrival until departure. There was a good selection of food at the buffet breakfast, and it was kept well stocked and clean. The roof top bar and pool area have amazing views of the city; the pool can get busy at times, but we always managed to get a bed. The decor is modern, tasteful and warm.

Cons:

A minor thing - we requested a cot ahead of time and it was not waiting for us in the room upon checking in. We rang down to reception and it was soon delivered. I also didn’t like that the sangria served from the bar upstairs was from a can.

2026-07-04 via Nuitee
D
David couple br
10
Excelente hotel.
Pros:

De tudo.

2026-07-04 via Nuitee
F
Frances couple gb
10
2026-07-03 via Nuitee
R
Rachel couple gb
10
Pros:

Endlessly fantastic customer service. Thank you susana and the wonderful Argentinian guy on reception (sorry I can’t remember your name!)

2026-07-03 via Nuitee
L
Laurence solo_traveller ch
9
Très bien
Pros:

Très bien situé personnel très sympathique les chambres un peu sombres mais très bel hôtel

Cons:

Les chambres très sombres

2026-07-02 via Nuitee
N
Nicholas couple gb
8
Lovely hotel good service. Could be closer to the old town
Pros:

Great facilities and great staff

Cons:

Location. Advertised as 10mins walk from centre which was more like 20/25 mins especially to the old town which is where you want to visit.

2026-07-02 via Nuitee
I
Isabel couple es
10
Un hotel muy agradable.
Pros:

Un ascensor desde el hotel hasta la calle

Cons:

Que la piscina estaba cerrada a los clientes.

2026-07-02 via Nuitee
M
Maria couple ar
9
GRAN ESTADÍA EN EL HOTEL CATALONIA-DONOSTI
Pros:

La ubicación , la atención del personal, sobre todo en el desayuno y en la terraza. Las mejores vistas de la ciudad de San Sebastián . Las habitaciones muy cómodas . Y vista a la ciudad. Muy recomendable .

Cons:

no había bata en la habitación . Pero es un detalle.
No me parece bien que cobren el estacionamiento en el alojamiento, siendo que no hay más opciones que dejar el coche ahí..:

2026-07-01 via Nuitee
J
Janet family_with_children gb
9
Really good hotel with great facilities and Aircon
Pros:

The hotel was great and staff were helpful and friendly. Loved the rooftop bar and pool. The spa was good too.

Cons:

Didn't have anything to complain about.

2026-06-30 via Nuitee
A
aurelia family_with_children es
9
Una experiencia inolvidable, volveré !!!!
Pros:

La atención personal, facilidades de gestión, disponibilidad, amabilidad,

2026-06-30 via Nuitee
A
Adam extended_group us
9
Pros:

Clean, comfortable, wonderful staff, perfect location.

Cons:

Pool is too shallow (~1m) and the rooms are just slightly too compact. Minor concerns.

2026-06-30 via Nuitee
B
Bruce solo_traveller au
10
Pros:

A great location just a few hundred metres from the action of San Sebastian. The lift right down to the ground level was a great touch. The rooftop bar and pool were an excellent place to wind down from the days exertions. The staff were all great and the breakfast was terrific.

Cons:

Nothing

2026-06-30 via Nuitee
V
Vanessa family_with_children au
9
2026-06-29 via Nuitee
A
Anthony couple gb
5
A pleasant stay in the Basque Country with fabulous food, although expensive!
Pros:

The Location was ideal to explore the old town.

Cons:

Some of the staff were very helpful and others need more training…having to pay extra to use the spa when paying over 500 euros per night!

Access to San Sebastián via Bilbao airport in a taxi costs 200 euros for two each way and takes 1 hour and ten minutes, so effectively Taxi drivers earn 250,000 euros per year less cost!!

2026-06-29 via Nuitee
J
Jim couple gb
10
lovely hotel great position
Pros:

2nd stay here and absolutely loved it again

Cons:

nothing all great

2026-06-29 via Nuitee
I
Irina couple ru
10
Pros:

Очень удобная локация! На автомобиле легко доехать, паркинг подземный, а пешком спускаешься на отдельном лифте - и ты сразу в центре!
Завтрак великолепный, персонал дружелюбный, словом - исключительно приятные
впечатления!

2026-06-29 via Nuitee
F
Frank couple nl
9
Pros:

Prachtig locatie aan de rand van het centrum, welke bereikbaar is met de lift. Verder zeer hondvriendelijk tot zelfs in het Restaurant en het Rooftop Terras was magnifiek!

2026-06-29 via Nuitee
M
Mat couple es
10
Agradable
Pros:

Habitacio gran, esmorzar variat, personal atent i simpatic

2026-06-28 via Nuitee