Hampton Inn & Suites Raleigh Midtown, NC

Hotels
•
Hampton Inn
9.4 (606 reviews)
1229 Wake Towne Dr. , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
Communication issues with staff
Confusing charges for amenities

Categories

Cleanliness
9.43
Generally clean and well-maintained, with a pleasant scent in the hotel.
Service
9.2
Staff were friendly, but there were issues with training and communication.
Location
9.74
Great location with easy access to shopping and groceries.
Room Quality
9.39
Spacious rooms with comfortable beds and nice decor.
Amenities
9.62
Good breakfast selection and spacious lobby, though there were minor issues.
Value for Money
8.98
Generally good, though there was a confusing charge for snacks.
Food and Beverage
9.23
Decent breakfast with some variety, but could improve in quality.
Overall Experience
9.6
Overall positive experiences; would recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:34

Property Description

Convenient Location
The Hampton Inn & Suites Raleigh Midtown, NC is situated in Raleigh, offering easy access to key attractions like the North Carolina General Assembly and the North Carolina Museum of History.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, free WiFi, and a bar for relaxation. The hotel also provides non-smoking rooms and family rooms for convenience.

Exceptional Service
With a 24-hour front desk, guests can expect top-notch service and assistance whenever needed. Whether for business or leisure, Hampton Inn & Suites Raleigh Midtown, NC ensures a pleasant and memorable stay.

Book your stay now at Hampton Inn & Suites Raleigh Midtown, NC for a delightful experience in Raleigh.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Dec 5, 2025 until Sun, May 24, 2026
Swimming pool: Closed from Tue, Sep 15, 2026 until Mon, May 24, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 606 reviews
Cleanliness: 9.43
Service: 9.2
Location: 9.74
Room Quality: 9.39
Amenities: 9.62
Value for Money: 8.98
Food and Beverage: 9.23
Overall Experience: 9.6
A
Antra • family_with_children • us
9
2026-05-30 • via Nuitee
C
Cathleen • couple • us
10
2026-05-29 • via Nuitee
E
Ervin • family_with_children • us
9
2026-05-26 • via Nuitee
A
Anita • solo_traveller • us
10
2026-05-24 • via Nuitee
K
Kerrigan • couple • us
10
2026-05-21 • via Nuitee
A
Andreas • couple • us
5
Was good until fire alarms kept going on in middle of night
Pros:

Fire alarms kept going off starting at 4 or 5am and kept going off till we checked out.
Not a great experience.
No compensation no anything

Cons:

Fire alarms going off starting at 4 or 5 am

2026-05-17 • via Nuitee
B
Baker • solo_traveller • us
9
2026-05-12 • via Nuitee
R
Reynolds • solo_traveller • us
10
2026-05-10 • via Nuitee
T
Terri • solo_traveller • us
10
We chose to stay here while in NC for our grandson’s graduation. We were able to bring our pet, have great accommodation
Pros:

Good location, clean, well maintained

Cons:

I found nothing to dislike.

2026-05-10 • via Nuitee
C
Carrie • family_with_children • us
1
TERRIFYING CHECK-IN EXPERIENCE‼️‼️
Pros:

Booking.com has been great. Hoping for a full refund in the coming days post their thorough investigation into this hotel.

Cons:

‼️DECEPTIVE, UNFAIR, AND SUSPICIOUS ACTIVITIES‼️

UPON MY EARLY CHECK-IN (to which I called the hotel directly and received an approval 1.5hr prior to my early arrival), I WAS INFORMED BY THE FRONT DESK AGENT THAT SHE HAD ALREADY CHECKED IN A GUEST WITH MY SAME EXACT NAME AND INFORMATION JUST 30MINS PRIOR TO MY (**APPROVED, EARLY MORNING ARRIVAL) RESERVATION!

THIS CAUSED AN UNNECESSARY WAVE OF UNCERTAINTY, PANIC, AND FEAR SO MUCH THAT AFTER SEVERAL MINUTES, I EXCUSED MYSELF, WALKED BACK TO MY VEHICLE STILL PARKED AT THE ENTRANCE, AND CALLED THE LOCAL POLICE DEPARTMENT,
ONLY FOR THE FRONT DESK AGENT TO TELL A COMPLETELY DIFFERENT VERSION OF THE STORY, NOW BLAIMIMG HERSELF FOR HAVING ACCIDENTALLY ASSIGNED MY RESERVATION TO ANOTHER GUEST AT CHECK-IN!

THE REPSONDING OFFICER ASKED HER TO PRINT OUT A CANCELATION RECEIPT (DUE TO THEIR ERROR, AND NO FAULT OF MINE). THE AGENT TOLD THE OFFICER SHE COULDN'T PROVIDE ONE BECAUSE THE GUEST WAS STILL PHYSICALLY OCCUPYING THE ROOM
(UNDER *MY NAME!*), AND IT COULD ONLY BE SWITCHED AT CHECK OUT. HOWEVER...

I WAS STILL CHARGED IN FULL FOR HOTEL ACCOMMODATIONS THAT I WAS DENIED BY HAMPTON INN AND SUITES MIDTOWN (RALEIGH, NC)!!!

I CALLED AND SPOKE WITH A GENTLEMAN WHO IDENTIFIED HIMESELF AS BEING THE HOTEL MANAGER, NAMED "DIEGO," HOPING FOR A QUICK AND SIMPLE RESOLUTION AND A REFUND. ONLY FOR THE MANAGER TO INFORM ME THAT MY CONFIRMATION NUMBER COULD NOT FOUND IN THEIR SYSTEM, NOR MY NAME, OR RESERVATION IN GENERAL (ALL OF A SUDDEN!) HE SAID HE COULDN'T HELP ME ANY FUTHER AND BEGAN TO SAY HIS GOODBYES BEFORE ENDING OUR CALL.

ULTIMATELY, I MISSED MY ENTIRE EVENT LOCATED IN GARNER, NC AND PAYING FOR FOR "SOMEONE ELSE'S HOTEL STAY!"

WHAT ARE THE ODDS OF 2 SEPERATE HOTEL GUESTS, VISITING THE SAME HOTEL (booked THAT very morning of arrival!), HAVING THE SAME (uncommon) FULL NAME, BOTH HAVING REQUESTING A LATE MORNING EARLY CHECK IN, FOR AN ACCESSIBLE, 2 QUEEN BED HOTEL ROOM??

2026-05-07 • via Nuitee
K
Kisha • couple • us
10
Love it
Pros:

Everything staff the cleanness

Cons:

Nothing

2026-05-04 • via Nuitee
C
Carolyn • couple • us
10
Pros:

Staff, breakfast

2026-05-04 • via Nuitee
G
Gary • couple • us
10
2026-04-26 • via Nuitee
G
Gary • couple • us
10
2026-04-26 • via Nuitee
T
Teresa • extended_group • us
10
2026-04-20 • via Nuitee
J
Jennifer • couple • us
8
2026-04-16 • via Nuitee
N
Necole • couple • us
10
2026-04-16 • via Nuitee
A
Alex • couple • us
10
2026-04-10 • via Nuitee
J
Jessica • couple • us
10
2026-04-06 • via Nuitee
Q
QuinLisha • family_with_children • us
10
2026-03-26 • via Nuitee