Ilios Malia Hotel Resort

Hotels
8.2 (496 reviews)
Mattheou Zachariadi 43 , Malia , GR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean and pleasant pool
Good location / great views
Always available sun loungers (when functional)
Staff quick to offer solutions
Nicely placed property
Clean/tidy reported by some guests
Suitable for budget/young travellers
Cons:
Rooms dirty or not cleaned thoroughly
Rooms outdated and not as pictured
Noise from nearby bars/main street
Insufficient or only single air conditioning unit
Parking too small / poorly managed
Food and drinks overpriced and disappointing
Broken sunbeds / missing jacuzzi
Uncomfortable beds
Reports of rude management and isolated physical incident
Guest reports of damaged rental car and poor handling by staff

Categories

Cleanliness
7
Multiple guests reported dirty rooms (hair, stains, unvacuumed floors) and inconsistent housekeeping; cleanliness is below ideal but not uniformly terrible.
Service
10
Staff repeatedly described as very friendly and helpful, often providing solutions; isolated reports of rudeness and serious incidents exist but majority praise the personnel.
Location
9.5
Location praised as ideal and convenient with great views in some reviews; noise from nearby bars/main street noted, but many guests still valued the position.
Room Quality
7
Rooms reported as dated, worn, not matching photos, with issues like poor soundproofing, leaking and limited/insufficient air conditioning.
Amenities
9.6
Pool and outdoor facilities are frequently praised (clean, available loungers), though some amenities are missing or broken for some guests (no jacuzzi, some sunbeds broken, AC limited).
Value for Money
7
Several guests felt the hotel was overpriced for room condition and food/drink quality; others regarded the overall package (location, pool, service) as acceptable value.
Food and Beverage
7.5
Food and drinks were described as disappointing and overpriced by some guests, while others did not comment; not a strong point overall.
Overall Experience
8
Mixed overall: many guests highlight excellent staff, pool and location, but recurring issues (cleanliness, dated rooms, noise, parking and a few serious incidents) tempered stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 09:57

Property Description

Luxurious Accommodation
Experience a stay at Ilios Malia Hotel Resort, a 3-star property in Malia offering air-conditioned rooms with modern amenities including free WiFi and private bathrooms. Relax in the seasonal outdoor pool or unwind in the hot tub during your stay.

Convenient Facilities
Enjoy the convenience of free private parking, a garden, and a shared lounge at the hotel. With a 24-hour front desk, desk space, and flat-screen TVs in all rooms, your comfort and needs are well taken care of at Ilios Malia Hotel Resort.

Ideal Location
Located less than 1 km from Central Malia Beach, this hotel is also close to Alexander Beach and other popular attractions. Take advantage of the paid airport shuttle service for a hassle-free journey to and from Heraklion International Airport. Book your stay now at Ilios Malia Hotel Resort for a memorable vacation experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 496 reviews
Cleanliness: 7
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 9.6
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8
B
Beza • family_with_children • se
1
Jag är nöjda och tacksam om allt
Pros:

Det är väldigt trevligt och snällt personal.

Cons:

Jag tycker att det är en bra nivå men personalen måste städa ordentligt hela rummet speciellt dush rum

2026-09-19 • via Nuitee
G
Gabriela • couple • pl
3
2026-09-18 • via Nuitee
O
Oliveira • couple • gb
8
2026-09-18 • via Nuitee
T
Tavares Das Neves • solo_traveller • be
8
Pros:

Easy access to the main street with everything you need to enjoy the night the fullest.

Cons:

I advice to go in the season period , most bar or restaurant were close due to lack of people.

2026-09-16 • via Nuitee
G
Greta • couple • it
1
Insomma, considerando il prezzo dell’hotel (circa 230 € per 5 giorni), non ci aspettavamo certamente un servizio di luss
Pros:

L’hotel è situato in una buona posizione, centrale, vicino alla città vecchia e alle fermate degli autobus. L’accoglienza è stata buona: queste, purtroppo, sono state le uniche cose positive dell’Ilios.

Cons:

Appena arrivati in camera, facendo un controllo generale, abbiamo notato diverse cose che non andavano. Le luci della cucina non funzionavano, la testiera del letto, in ferro bianco, era completamente piena di polvere e, per concludere, il bagno era davvero sporco: la tavoletta del WC era sporca di pipì, la vasca era piena di peli e alcuni asciugamani erano sporchi.
Abbiamo segnalato immediatamente il problema del bagno, che ci sembrava la cosa più importante. La signora alla reception ci ha detto che le donne delle pulizie erano già andate via e che sarebbe andata a controllare personalmente. Abbiamo quindi lasciato le chiavi e, al nostro ritorno, il bagno era stato sistemato, anche se non proprio alla perfezione.
Il terzo giorno sono state effettuate le “pulizie”: sono stati cambiati gli asciugamani, ma ce ne è stato lasciato uno completamente sporco e pieno di peli. È stata inoltre buttata la spazzatura, ma non è stato fatto praticamente nient’altro.
Il quarto giorno sono nuovamente entrate le donne delle pulizie. Non abbiamo ben capito per fare cosa, visto che la situazione era praticamente identica, ad eccezione della finestra lasciata aperta e della spazzatura nuovamente svuotata.
Piscina sporca.

2026-09-16 • via Nuitee
S
Serena • extended_group • it
10
2026-09-13 • via Nuitee
דימנט • solo_traveller • il
9
2026-09-13 • via Nuitee
B
Bjorn • solo_traveller • be
9
Pros:

Zeer vriendelijk en behulpzaam personeel, prijs kwaliteit is zeer goed en de ligging is perfect, dicht bij het strand en de uitgaansbuurt. een absolute aanrader als je een goedkoop hotel zoekt met een perfecte ligging.

2026-09-12 • via Nuitee
R
Ronca • couple • it
9
Staff was expectional. Maria is a beautiful person. She helped us a lot, from the check in to the check out and more ove
Pros:

Staff was expectional. Maria is a beautiful person. She helped us a lot, from the check in to the check out and more over. We had a great time. Location is perfect in the city center. Two swimming pool in the middle of the hotel where you can relax and take sun. All the facilities were within two minutes from the hotel.

2026-09-10 • via Nuitee
C
Cassandra • couple • fr
6
Pros:

L’emplacement est idéal pour les personnes aimant faire la fête. L’hôtel est situé en plein cœur de la grande rue sur plusieurs kilomètres avec bars de nuit/ restaurants et petites boutiques.

Cons:

Le parking de l’hôtel dispose que de 3 places, elles sont quasiment toujours prises. Se garer dans la rue avec une voiture de location est très déconseillé (rue très étroite). Un parking est disponible à 50m de l’hôtel mais il est à 10€ pour 24heures.
Aussi, le réseau est très limité dans les chambres et il n’y a pas de wifi dans les chambres

2026-09-10 • via Nuitee
P
pasqualotto • family_with_children • it
5
2026-09-10 • via Nuitee
M
MICHEL • couple • fr
7
nous ne regrettons pas notre choix
Pros:

les réceptionnistes très souriantes, et très à l'écoute.
On y mange bien, piscine très bien, proche de toutes commodités, et ça c'est vraiment génial.
Problème très vite réglé car très disponibles

Cons:

il pourrait avoir un micro onde,
le personnel des chambres pas souriant

2026-09-10 • via Nuitee
S
Sanja • solo_traveller • no
10
2026-09-10 • via Nuitee
N
Nora • couple • fr
4
Pour faire la fête uniquement. Sinon passez votre chemin.
Pros:

La piscine, bien qu’elle ait une forme intéressante, était très propre et il y’avait suffisamment de transat autour.

Cons:

Beaucoup de fetards qui venaient sauter dans la piscine, crier la nuit. Le bar de l’hôtel diffusait une musique forte jusqu’à tard dans la nuit. Nous étions au rez de chaussée et entendions absolument tout à travers la porte, donc aucune intimité non plus. La literie est peu confortable mais à ce prix là on doit s’y attendre.
Le “parking” promis était 3 places de parking en tetris. Donc nous nous sommes rabattues sur la seule autre option, un parking public à 3 euros l’heure où 10 euros les 24h. Les rideaux laissaient passer toute la lumière donc pas de grasse matinée…
Conclusion, c’est un hôtel qui peut vous convenir si vous cherchez un endroit où faire la fête et ne surtout pas dormir la nuit.

2026-09-05 • via Nuitee
N
Noemi • extended_group • it
10
Pros:

posizione ottima se cerchi una vacanza di svago

2026-09-03 • via Nuitee
F
Freddie • extended_group • gb
8
Pros:

Great location, value for money, and lovely staff always helpful.

2026-09-03 • via Nuitee
B
byllover • extended_group • be
10
Iannis the best
Pros:

Iannis best bartender ever!! We love you Iannis! Let's Sail out one day

2026-09-03 • via Nuitee
K
Kostulis • solo_traveller • gr
10
Excelente
Pros:

Todo Atencion ubicacion,limpieza,calidad precio,

Cons:

Me gusto todo

2026-09-01 • via Nuitee
J
james • solo_traveller • be
10
2026-08-27 • via Nuitee
F
Ffion • family_with_children • gb
10
Pros:

Lovely food and lovely staff, Perfect location in the strip

2026-08-25 • via Nuitee