TownePlace Suites by Marriott Houston Hobby Airport

Hotels
TownePlace Suites by Marriott
8.4 (764 reviews)
9101 Gulf Freeway , Houston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Noise from the highway

Categories

Cleanliness
7.8
Several reviews indicated issues with cleanliness, including stains on carpets and limited room cleaning.
Service
8.9
Many reviews praised the staff for being friendly and helpful.
Location
8.6
Location was frequently noted as convenient and favorable.
Room Quality
8.5
Overall, guests found the rooms spacious, comfortable, and well-equipped.
Amenities
8.4
Amenities were generally satisfactory, though some guests noted shortcomings.
Value for Money
8.5
Most reviews indicated good value for money given the hotel's quality.
Food and Beverage
8
Food and beverage services were not explicitly mentioned, assigning standard quality.
Overall Experience
8.5
In general, guests expressed positive overall experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:51

Property Description

Convenient Location
Situated just 13 km from the University of Houston, TownePlace Suites by Marriott Houston Hobby Airport offers a prime location for both business and leisure travelers. The hotel's proximity to Houston Toyota Center and William P. Hobby Airport makes it an ideal choice for guests looking to explore the city with ease.

Modern Amenities
Guests can enjoy a range of modern amenities during their stay, including free bikes, a shared lounge, barbecue facilities, and an outdoor pool. The 3-star hotel also features selected rooms with a kitchenette, perfect for those seeking a home-away-from-home experience.

Relaxing Environment
Unwind on the sun terrace or take a refreshing dip in the pool, offering a relaxing retreat after a day of sightseeing or business meetings. With free WiFi, a 24-hour front desk, and a business centre, TownePlace Suites ensures a comfortable and convenient stay for all guests.

Book your stay at TownePlace Suites by Marriott Houston Hobby Airport for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 764 reviews
Cleanliness: 7.8
Service: 8.9
Location: 8.6
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
J
Jesus family_with_children us
6
2026-05-30 via Nuitee
U
Urias family_with_children us
10
2026-05-30 via Nuitee
S
soG6483VO Solo travel
10
If Every Hotel Had a Carl, Travel Would Be So Much Easier
Pros:

There are hotel stays that you forget the moment you check out, and then there are stays that leave a lasting impression because of the people who make them special. My stay at TownePlace Suites by Marriott Houston Hobby Airport falls into the second category, and the reason is simple: Carl.

From the moment I arrived in Houston, Carl took exceptional care of me. He made sure I was picked up from the airport without any stress or confusion and immediately made me feel welcomed. Traveling can be exhausting, especially when you're away from home, but Carl has a gift for making guests feel comfortable, cared for, and appreciated.

Throughout my stay, he consistently went above and beyond. He took the time to recommend local dining options, checked to ensure I had everything I needed, and made certain I was well taken care of. What impressed me most was that his kindness never felt forced or transactional. It was genuine. You could tell he truly cared about the experience of every guest who walked through those doors.

When it came time for me to leave, Carl once again made sure transportation was arranged for my departure. Every detail was handled with professionalism and care. In a world where great customer service can sometimes feel like a lost art, Carl reminded me what true hospitality looks like.

What I will remember most is how he made me feel. Never once did I feel like just another reservation or room number. I felt valued. I felt respected. I felt like a VIP.

TownePlace Suites should be incredibly proud to have Carl on their team. He is the type of employee who elevates an entire hotel and creates loyal guests simply through his commitment to serving others well.

If you are planning a stay at TownePlace Suites by Marriott Houston Hobby Airport, do yourself a favor and ask for Carl. He represents the very best of hospitality, and because of him, my stay was not just comfortable it was memorable.

Thank you, Carl. Your kindness, dedication, and attention to detail did not go unnoticed. You made a difference, and that deserves to be recognized.

S.Owens

2026-05-29 via Tripadvisor
B
Bolanle family_with_children us
9
2026-05-28 via Nuitee
B
Bianca couple us
10
Everything was great
Pros:

Everything was excellent

Cons:

Nothing

2026-05-26 via Nuitee
S
Shonita couple us
10
I booked for a double queen bed but when I arrived booking had sent the hotel that I wanted a king size. Once I told tha
Pros:

The property was beautiful when you first pull up and walk inside.

Cons:

Nothing.

2026-05-25 via Nuitee
B
Brenda family_with_children us
10
Pros:

Absolutely loved the property

2026-05-25 via Nuitee
M
Mohagany couple us
7
Pros:

Hotel was nice and staff were very friendly. Bed was comfortable

Cons:

Close to the interstate too much traffic and airport. Carpet and sofa in room need to be cleaned

2026-05-25 via Nuitee
B
Brenda couple us
10
2026-05-25 via Nuitee
J
Joseph couple us
1
room clean, switch not working, power plug
Pros:

good

Cons:

the security guard was very rude and annoying, while we were loading the luggage, he was verbally abused
never recommending to anyone

2026-05-24 via Nuitee
D
Dorothy solo_traveller us
5
I think the politeness of the staff offset the other issues.
Pros:

The front desk staff was impeccable, their customer service skills exceeded my expectations. Questions were answered and service provided for ice, snacks and laundry service. Kudos to Chris (maybe Clay) and Jessica!

Cons:

The carpet throughout was very dirty!!! I had to put down the bath towels to avoid walking on the carpet in my room. Silverware was missing in the room (not one spoon or fork), the pot was rusted on the bottom so opted not to cook. The hallways were atrocious, filthy, filthy and filthy, some kind of red stain on South floor hallway.

2026-05-20 via Nuitee
Q
quintanilla couple us
1
Pros:

i did not stay here why was i charged

2026-05-20 via Nuitee
R
Rocio solo_traveller us
10
2026-05-19 via Nuitee
B
Breony solo_traveller us
10
Pros:

The room was great. The staff was very nice.

2026-05-19 via Nuitee
I
izamar solo_traveller us
2
Pros:

Nothing

Cons:

Smell everything was dirty and needed a lot of cleaning

2026-05-18 via Nuitee
D
Denzel solo_traveller us
10
2026-05-14 via Nuitee
M
Marc couple us
10
2026-05-13 via Nuitee
L
Larry solo_traveller us
9
Good value
Pros:

Room was large

Cons:

Hallway carpet was a little dirty

2026-05-09 via Nuitee
K
Kenton couple us
3
I love Marriott Bonvoy, but I would’ve rather my stay else where due to that.
Pros:

Breakfast

Cons:

I don’t like that the rooms have very poor ventilation! I didn’t get any sleep like that because it caused my allergies to spiral, and I’ve stayed in my room the whole time of my stay besides getting breakfast. The room was also dusty and All bathrooms with a shower should have proper ventilation and a fan to help w moisture! I didn’t enjoy my stay as much as I would’ve like to being that every time I shower and open the bathroom door some my whole room is “moist” the counter tops, headboard, TV, etc. and that’s disgusting!

2026-05-08 via Nuitee
J
Julissa couple us
10
2026-04-26 via Nuitee