Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Noise from outside
Limited parking

Categories

Cleanliness
7.66
Several complaints about room odors and maintenance issues regarding cleanliness.
Service
10
Many reviews praised the staff for their friendliness and service.
Location
9.63
Positive feedback on the location's convenience and nearby attractions.
Room Quality
8.67
Mixed sentiments, with some rooms facing noise issues but others being spacious and comfortable.
Amenities
9.12
Facilities like the garden and dining area received positive comments.
Value for Money
8.65
Disappointment on value linked to cleanliness issues and room conditions.
Food and Beverage
8.61
Certain meals received positive remarks, but other reviews found the food mediocre.
Overall Experience
9.66
Most guests had a pleasant stay, despite some complaints, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:33

Property Description

Luxurious Amenities
Alko Hotel Casa Nispero offers a range of luxurious amenities for guests to enjoy, including an outdoor swimming pool, hot tub, and a garden. The perfect way to unwind and relax during your stay.

Convenient Services
With a 24-hour front desk, airport transfers, and room service, Alko Hotel Casa Nispero ensures that guests' needs are met promptly and efficiently. The free WiFi throughout the property also keeps you connected at all times.

Prime Location
Situated just 1.3 km from Jorge Isaacs Theater, this hotel is centrally located near popular attractions such as Pan-American Park and Saint's Peter Cathedral. Explore the vibrant city of Cali with ease from this prime location.

Book your stay at Alko Hotel Casa Nispero now to experience luxury, convenience, and a prime location all in one place.

Important information:

Pool its available from 8 am to 8 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for COP 75,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 150,000 per person per night when using an existing bed.
    People no matter the age stay for COP 100,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 471 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 8.61
Overall Experience: 9.66
O
ORDOÑEZ couple co
9
Un lugar bonito, tranquilo y cómodo con un buen restaurante
Pros:

el hotel es bonito, limpio y las habitaciones cómodas , aunque es un poco alto el costo con respecto a lo que ofrecen . El restaurante es lo mejor del hotel , los platos son espectaculares y la atención es muy buena

Cons:

El hotel tiene un parqueadero mínimo entonces nunca tienen cupo para parquear, debes dejar el carro en un parqueadero externo cercano y además pagar el costo del parqueadero

2026-05-30 via Nuitee
P
piedad family_with_children co
8
buen descanso
Pros:

es un lugar muy lindo, es bueno ofrecer un poco mas en los alimentos, pero en general muy bien todo la gente muy atenta y amble muchas gracias

Cons:

los olores en la habitacion

2026-05-22 via Nuitee
C
Cata5200 solo_traveller co
9
Pros:

Ambiente y diseño

Cons:

Ruido de la calle

2026-05-22 via Nuitee
B
Bougaud extended_group co
8
Buena
Pros:

Las instalaciones, el desayuno, la atención del personal

Cons:

El parqueadero, que no tiene un espacio donde tomar el sol, no hay turco, sauna ni jacuzzi y no me gusta la piscina en la mitad del restaurante.

2026-05-19 via Nuitee
Álvaro solo_traveller co
8
2026-05-12 via Nuitee
M
MARIA FERNANDA solo_traveller co
10
2026-05-05 via Nuitee
M
Maria Del Mar couple co
10
Maravilloso.
Pros:

Este hotel es MARAVILLOSO! Ubicado en San Antonio, hermoso desde todo punto de vista. La comida deliciosa, todo, inmejorable.

2026-04-23 via Nuitee
W
Wilson Paul solo_traveller co
10
Spectacular
Pros:

Service from entrace is amazing. I really felt like home. Hotel's team in all leves very kind, Hotel is espectacular.

Cons:

No comments.

2026-04-18 via Nuitee
O
Omar family_with_children co
10
2026-04-17 via Nuitee
M
Maria Fernanda extended_group us
10
2026-04-08 via Nuitee
S
SouthYorkshireColin Couples
8
The road noise in our room spoilt our stay.
Pros:

We spent two nights here and our stay was spoilt by road noise. This and a few other issues detracted from our overall enjoyment. The hotel is an interesting place that hides behind a plain facade. It is stylish and has a good look. The staff were friendly and helpful and the breakfast waiter was very good. We had a good sized room with a small roof terrace that was up unbelievably steep stairs! Initially the room had no cups (despite having a kettle and coffee maker). These appeared on day two as a replacement for bottled water. The bathroom was very small making it difficult to get into. There was nowhere to hang clothes other than in the bathroom (where they would get damp).
The biggest issue for us was noise from the road. There were no windows in the window frames, only shutters.🤔. This “Style over function” meant cars parking, motorbikes racing up and down and general street chatter were really problematic. On occasions we could not hear the TV! This was a problem that went on late into the night. In the morning this was replaced by street sellers on motor bikes trying to sell things. 😱

2026-04-04 via Tripadvisor
A
Aníbal Enrique couple co
10
Espectacular
Pros:

La habitación “cali es cali”
Es espectacular,
Atienden rápido y con mucha amabilidad

2026-04-03 via Nuitee
Y
Young couple us
1
Pros:

Nothing, Customer service was HORRIBLE

Cons:

I will NEVER STAY THERE AGAIN
Customer service was horrible

2026-04-02 via Nuitee
M
Marie solo_traveller fr
5
Calme
Pros:

L'hôtel prêt du parc, calme.

Cons:

La chambre
Les fenêtres ne s'ouvrent pas sur l'extérieur.
Excentré.

2026-03-29 via Nuitee
N
Norma couple co
8
Pros:

Muy lindo y organizado

2026-03-15 via Nuitee
L
Luciano couple us
8
Bueno
Pros:

La atención de todo el personal

Cons:

La habitación el baño

2026-03-10 via Nuitee
N
Nina couple se
10
2026-03-09 via Nuitee
M
Maria Teresa couple ch
10
Pros:

Excelente

2026-03-03 via Nuitee
E
Esmeralda couple co
10
Excelente Atención y Confort
Pros:

Quedé muy satisfecha, el servicio fue impecable y el desayuno delicioso.

2026-02-28 via Nuitee
M
Maria Cecilia couple co
9
Bello hotel con grata amabilidad
Pros:

El hotel es hermosisimony el personal muy atento

Cons:

Me ofrecieron el hotel " de ellos" para ir a Calima y les solicite trasladar la última noche al hotel de Calima , y aunque varios de los empleados hablaron con el administrador, el nos dijo que si queriamos ir al otro hotel de ellos, debia pagar completamente. Les solicite que al menos pasar el dia en el otro hotel y también se negaron. Si te ofrecen otro hotel de los mismos dueños, espera unonun trato diferente.
Hubiera sido fantástico.

2026-02-28 via Nuitee