IXORA Hotel & Spa Snowdonia

Hotels
Hilton Garden Inn
8.5 (2518 reviews)
Conway Road , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2518 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
C
Colin solo_traveller gb
9
Excellent hotel just a few small things let it down
Pros:

Very nice set out downstairs restaurant ect
Good size room
Excellent food ,good bar
Plenty of parking
Staff very very good

Cons:

The bathroom set up is strange no privacy
Fridge in the room is to noisy
EV charging point didn’t know needed to get apps ect which couldn’t download

2026-07-02 via Nuitee
G
Gareth solo_traveller gb
9
Pros:

We were only there for 1 night while visiting family, so didn't really get the opportunity to explore the area, but I know from experience that it is brilliantly located.
Evening meal & Breakfast were both excellent.

2026-07-02 via Nuitee
N
Naomi solo_traveller nl
8
Pros:

The room was modern and comfortable!

Cons:

The shower was not really clean, some hairs/built up dirt. The pet fee was insane (50 pound), but they did put a dog bed in the room.

2026-07-01 via Nuitee
Z
Zaneta couple gb
10
2026-07-01 via Nuitee
L
Laurie solo_traveller gb
10
Pros:

Stayed in room 206. This hotel is in a brilliant location for travelling around North Wales and Eryri. Nice modern rooms, decent size TV. The breakfast and evening meal was good.

Cons:

The water pressure of the shower was very poor. Basically a trickle out of the showerhead.

No free spa access. Other hotels usually add in an hour of access to certain spa facilities.

The evening meal has an added service charge, which is a dodgy way of getting more money without increasing prices directly. Customers shouldn't have to ask for this to be removed. It left a bitter opinion on the restaurant so we refused to eat there a second time as there are plenty of other options locally.

2026-06-30 via Nuitee
S
Simon family_with_children gb
10
2026-06-30 via Nuitee
D
Daiana couple ch
7
Discreto hotel…
Pros:

Staff molto gentile e disponibile, parcheggio e acqua potabile gratuiti.

Cons:

- Da migliorare la pulizia della camera
- SPA a pagamento per i clienti dell’hotel (non possono neanche entrare i bambini)
- poche scelte opzionali in caso di allergie al ristorante

2026-06-30 via Nuitee
O
Olayinka solo_traveller gb
8
Bedsheets not changed
Pros:

I like the location

Cons:

Bed sheet and pillow case never got change for 4 days not even clean the floor. Only just remade the bed.

2026-06-29 via Nuitee
R
Richard couple gb
9
A cool retreat from hot weather
Pros:

Plenty of parking on-site, and the hotel is well-maintained with excellent facilities. We had a disabled room (only one available when we booked) and it was especially spacious. We booked the stay because they had air-conditioning available - the highs for the day were 35 degrees. It worked superbly and kept us cool, as was the whole hotel. Breakfast was included and the selection was decent and of high quality. There is an attached spa which was at additional cost, which we did not use. We had dinner in the restaurant, and they had excellent food, with adequate but not spectacular vegetarian or vegan options.

Cons:

There's really not much around the area to do - no pubs nor restaurants, so the hotel is really the only option for meals and entertainment. Our room overlooked what seems to be a small reservoir, which used to be a water park with surfing that has long since shut down, so the whole facility looked very dilapidated.

2026-06-29 via Nuitee
B
Brandon solo_traveller gb
1
2026-06-29 via Nuitee
C
Craig extended_group gb
10
Was really impressed by the service and wanting to help especially form the lady on reception, she backed up on everythi
Pros:

We stayed here after completing the national 3 peaks, and the lady at reception who in fortunately I don't know the name off was brilliant, she couldn't help get us sorted enough,

Cons:

One of the nicest places I have stayed

2026-06-28 via Nuitee
C
Craig couple gb
10
2026-06-28 via Nuitee
S
Sc solo_traveller gb
10
Pros:

Beautiful location, fantastic staff and a good restaurant.
Air con throughout which made our stay as it was during the heatwave. Lovely outside facilities and a good spa with outdoor pool. Plenty of parking and electric plug in too. This was our second visit and we will be back.

2026-06-27 via Nuitee
G
Gareth Love solo_traveller gb
10
Nice hotel
Pros:

Rooms where nice and clean spa is great everyone is super freindly nice stay x

Cons:

Top floor is super windy and there's a draft and it's super loud.

2026-06-27 via Nuitee
S
Simon couple gb
8
Perfect location to enjoy a well-earned break, chill out and pamper ourselves.
Pros:

Excellent location and facilities for a relaxing break away to just chill. Made the most of the on site spa facilities every day. Air conditioning was a welcome relief from the particularly hot weather during our stay. Just a short trip to visit the Great Orme at Llandudno, mooch about in Conwy and pop down to the Swallow and Fairy Falls respectively. Two very good restaurants just a few miles away at Tal-y-cafn

Cons:

Additional costs for spa facilities soon racked up when making the most of it every day. Need to allow extra £25 per head for a couple of hours.

2026-06-26 via Nuitee
M
Marilyn solo_traveller gb
8
2026-06-26 via Nuitee
R
Roderick couple gb
10
Best spa stay
Pros:

Great location / great staff / great food / luxury level service / great treatments - one of the best in the UK for sure

Cons:

Nothing

2026-06-26 via Nuitee
S
Samantha solo_traveller gb
9
2026-06-25 via Nuitee
V
Vera solo_traveller de
8
Pros:

Gute Lage für Ausflüge in Snowdonia. Moderne Ausstattung, viele gratis-Parkplätze..
Restaurant im Haus.

Cons:

Die unmittelbare Umgebung. Zum Hotel gehört ein Leisure Park mit diversen Indoor-Angeboten (Kletterwand etc), aber auch einem großen Wasserbecken, in dem vermutlich Wellen zum Surfen erzeugt werden, Lagune genannt. Sieht aber nicht wirklich einladend aus und passt nicht in die schöne Berglandschaft.

2026-06-25 via Nuitee
N
Nigel solo_traveller gb
9
Pros:

Really friendly and helpful staff.
Very good restaurant.

Cons:

Beds were much too firm for our taste but were advised at checking out that if we ask in advance next time an extra quilt could be provided to act as a mattress topper.

2026-06-25 via Nuitee