IXORA Hotel & Spa Snowdonia

Hotels
Hilton Garden Inn
8.5 (2413 reviews)
Conway Road , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2413 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
Abi couple gb
5
Pros:

Parking and location

Cons:

Unclean bathroom with grime falling down the walls in the shower even after reporting it to reception and no change after cleaner visited the room. Dust in toilet, on doors, stains on sheets and walls, dirty floor.

2026-05-23 via Nuitee
D
Diane solo_traveller gb
1
2026-05-23 via Nuitee
S
Sarah extended_group gb
8
Pros:

Very modern and rooms lovely bed not the comfiest but I get that’s personal preference. Restaurant very nice and spa small but nice and didn’t get overcrowded. Overall a nice stay to explore close by

Cons:

Where it is , with the closed down wave place and factory but close to where we wanted to be

2026-05-23 via Nuitee
M
Mariyah couple gb
8
2026-05-23 via Nuitee
S
S solo_traveller gb
7
Cons:

I asked for another duvet and was told someone would come and noone came. So slept without it as was tooo tired to chase.

2026-05-22 via Nuitee
H
Heather family_with_children gb
8
2026-05-21 via Nuitee
A
Andrew solo_traveller gb
7
Pros:

Lovely location big rooms

Great spa

Cons:

Was a busy Saturday / wedding and an event / not enough staff to manage this and the regular guests
Which is a shame

2026-05-21 via Nuitee
R
Richard solo_traveller gb
10
Good quality place to stay
Pros:

Quality and ambience of the whole place

Cons:

EV charging not as cheap as it could be.
Air conditioning in room wasn’t cold.

2026-05-20 via Nuitee
E
Emma couple gb
10
2026-05-19 via Nuitee
S
Sally family_with_children gb
8
Great hotel just needs tv’s updating.
Pros:

Great location. Food was really good. We ate in the restaurant in the evening and then breakfast.
Clean and comfortable rooms.

Cons:

TV’s need updating. In such a remote location when we got back to the room my son wanted to watch a film. Unfortunately the TVs don’t have any smart features or Internet so you’re limited just to a few channels. This is something I would expect to be a basic feature in a hotel.we all are use to linking our accounts and chilling to our shows ect.

2026-05-19 via Nuitee
D
Dai couple gb
4
Very disappointed
Pros:

Nice and clean

Cons:

Can’t believe the price you pay the spa is not even included. This should be told.

Then to be told there’s not even any availability on the stay is ridiculous.

Wouldn’t stay again

2026-05-18 via Nuitee
L
Leah couple gb
1
Don’t waste your money, much nicer hotels nearby.
Pros:

Clean, modern room. Nice breakfast.

Cons:

There was a wedding on (which we weren’t warned about) who were directly outside our window and singing and being rowdy until about 2am and then screaming in the corridor shortly after the wedding had finished. At 10pm, we asked reception if we could change rooms as we were up at 6am to go hiking (we were in 119) to which we were told there were no rooms available but they would have a word with them to keep it down. We then called reception multiple times at midnight as they were just getting louder but each call went through to voicemail.

2026-05-18 via Nuitee
A
Amy couple gb
7
2026-05-17 via Nuitee
N
Nisha couple gb
8
2026-05-17 via Nuitee
H
Henna couple gb
8
2026-05-17 via Nuitee
A
Aleksandra Monika solo_traveller gb
8
2026-05-16 via Nuitee
J
Janice solo_traveller gb
9
2026-05-16 via Nuitee
M
Megan couple gb
9
Lovely staff, great spa, spacious room - will be back!
Pros:

Just lovely

Cons:

Would have preferred a different view

2026-05-15 via Nuitee
S
Sammy-Jo couple gb
7
Overall we had a lovely time, it was just a shame about the bed and noose from the car park waking us. Breakfast was lov
Pros:

Clean, friendly, lovely atmosphere

Cons:

Bed wasn’t comfortable at all - sprung mattress was quite creaky, room located on the 1st floor corner by the car park and we were woken up around 1am by someone revving their car and playing music.

2026-05-14 via Nuitee
C
Claire couple gb
9
Comfortable and enjoyable
Pros:

Very nice restaurant and very comfortable bed.

2026-05-14 via Nuitee