IXORA Hotel & Spa Snowdonia

Hotels
8.5 (2674 reviews)
Conway Road , Conwy , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2674 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
V
Victoria couple gb
10
Winner!!! Well done IXORA!
Pros:

Absolutely fantastic! Modern clean, everything you need. Beautiful view of the mountains. The staff were amazing. So kind and helpful. The Spa was exceptional. The Resturant food was wonderful and service top notch! Wish I had not booked another hotel. We had 2 nights here and 2 nights at another spa which was a major let down in comparison to this one! Well done IXORA!

Cons:

Nothing

2026-08-14 via Nuitee
M
Mohammad extended_group kw
9
It’s in the middle of Snowdonia.
Pros:

Location for those who want to discover the north of Snowdonia and north of Wales.

Cons:

The restaurant for breakfast is to crowded and food is not enough for the guests which means you have to wait for a long time until they bring new food and the staff during breakfast is not enough to provide good service.
The bathroom is separate from the shower and washing sink which means no complete privacy in suite room.

2026-08-14 via Nuitee
S
Sue family_with_children gb
8
Overall a good stay and wouldn't rule out coming again
Pros:

Food was excellent, we thoroughly enjoyed every meal we had. The seating outside was enjoyable and staff were friendly and helpful. The pool table was also good fun a great addition.

Cons:

It was a shame me and my daughter who is 15 couldn't use the spa facilities with it being over 18s. I feel there is no difference in maturity between a 15 year old and a 18 year old so maybe lowering the age to 13 would bring in more customers, we certainly would have spent more money if that was the case. This is the second time we have been here and now my daughter is a little older I must say the bathroom set up is not ideal, not enough privacy, it doesn't help there is a full lengh mirror opposite the shower so if you are sitting on the bed you can see someone getting out of the shower in the mirror.

2026-08-14 via Nuitee
K
Kerry extended_group gb
10
Lovely Hotel very clean and staff were super friendly
Pros:

Hotel was very clean very nice on the inside. Breakfast was very nice and had loads to choose from. This was close to a lot of beautiful sites if you like to explore.
Cara on reception was amazing, very friendly and was able to answer all questions

Cons:

N/A

2026-08-13 via Nuitee
S
Soraiya family_with_children gb
9
2026-08-13 via Nuitee
S
Soraiya family_with_children gb
8
2026-08-13 via Nuitee
M
Mia couple gb
10
beautiful!!
Pros:

really beautiful hotel, amazing location and facilities, lovely, spacious rooms! staff are super friendly and helpful, couldn’t recommend more !! xx

2026-08-13 via Nuitee
M
Mike family_with_children nl
4
Okay, maar helaas slechte ervaring
Pros:

Locatie was okay. Ontbijt was erg goed.

Cons:

Onze kamer airco kapot. Sliepen met 3 man. Kregen 1 kamer voor 2 personen als compensatie, 3e lag in 24 graden.. geen oplossing in mijn ogen. Zeker niet voor die prijs

2026-08-13 via Nuitee
S
Sajid family_with_children ae
8
Great hotel
Pros:

Polite friendly staff. Comfortable, clean rooms

Cons:

Badly cooked omelette!

2026-08-13 via Nuitee
T
Thea extended_group gb
4
2026-08-13 via Nuitee
T
Tiago solo_traveller pt
8
2026-08-12 via Nuitee
K
Keith couple gb
10
2026-08-12 via Nuitee
R
Renata solo_traveller gb
9
2026-08-12 via Nuitee
M
Mary extended_group gb
7
2026-08-12 via Nuitee
M
Matthew couple gb
9
Beautiful modern stylish hotel in a stunning location
Pros:

Great rooms. Very modern clean and soundproof. Superb location. Excellent staff.

Cons:

In an ideal world guests wouldn’t pay extra for the spa

2026-08-12 via Nuitee
A
Akhtar solo_traveller gb
10
2026-08-12 via Nuitee
J
Janine solo_traveller de
6
Pros:

Das Frühstücksbuffet war immer gut gefüllt. Wer eher kam hatte auch noch due Möglichkeit Obst zu bekommen und sich einen bestimmte Joghurtsort rauszusuchen.

Cons:

Beim Abendessen gab es es nicht viel Auswahl auch nicht für Kinder.
Wenn man beim Frühstück nach um 8 kam konnte es schonmal vorkommen, dass man auch mal 5-10 Minuten warten musste bis ein Tisch frei wahr.

Das Bett war extrem weich für mich und das Schlafsofa war ebenfalls sehr durchgelegen.

Die Sauberkeit der Dusche hat sehr zu wünschen übrig gelassen. In allen Ecken war es sehr unsauber, teilweise schwarz.

2026-08-12 via Nuitee
L
Laurena family_with_children gb
10
Excellent hotel would absolutely recommend
Pros:

Excellent location, beautiful hotel, friendly staff, lovely food

2026-08-12 via Nuitee
L
Lucy couple gb
7
We will definitely be back!
Pros:

Location is beautiful, easy access for hiking in Snowdonia, lovely local towns to visit. Food in the restaurant was very good (better than we expected for a hotel). The bar has a good choice of drinks. The free to use table tennis and pool table are a great idea.
The bedrooms are very spacious with an interesting/different en-suite design. Beds are excellent!
Spa is well worth booking into, a very good price for hotel guests. I love the outdoor heated salt pool.

Cons:

Unfortunately my husband had his curry dropped onto his trainers by the waitress. He thankfully managed to mostly wash it off in the bathroom with soap. However my meal was just left in front of me whilst he was away washing his trainers and a new meal was prepared for him. We had no form of apology other than the very embarrassed waitress saying sorry. Accidents do happen, but it wasn’t dealt with very well by anyone in management.
Hence the overall score of 7 out of 10

2026-08-11 via Nuitee
H
Hilary extended_group gb
8
We needed a two night base to attend a nearby family wedding and The Ixora was a good choice for that.
Pros:

Set in stunning scenery with lots of tables and chairs outside to enjoy the views.
Lovely big bedrooms with all the bits & bobs you’d need for a comfortable stay - full range of toiletries, hairdryer, fridge, iron & ironing board.
Breakfast was fine and had everything you’d expect.

Cons:

The bed was not comfy. It was too soft and saggy.
Long queues waiting to be seated for breakfast, even though there were plenty of tables available. Just not enough staff to clear them.
The evening meal and service were poor.

2026-08-11 via Nuitee