Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Beautiful views
Clean facilities
Friendly staff
Cons:
Inconsistent service
Issues with some amenities
Breakfast and bar service needs improvement

Categories

Cleanliness
10
Guests noted the cleanliness of the hotel, but some areas for improvement were mentioned.
Service
10
Inconsistent service quality, with some experiences noted as excellent while others were lacking.
Location
10
Excellent location with beautiful views highlighted positively in multiple reviews.
Room Quality
10
Rooms were described as comfortable and well-kept, though a few guests had issues with amenities.
Amenities
10
Amenities received mixed reviews, with some facilities noted as insufficient for the hotel's capacity.
Value for Money
10
General perception of good value, especially for the location and quality.
Food and Beverage
10
Food quality had some positive feedback, but breakfast service did not meet expectations.
Overall Experience
10
Most guests enjoyed their stay overall, despite some drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:57

Property Description

Luxurious Accommodation with Stunning Views

Spa Retreat and Wellness Center
Indulge in rejuvenating massages and beauty treatments at our spa, complete with a heated indoor pool, private treatment rooms, hot tub, and Turkish bath. Stay active at the gym or explore the scenic Douro River just a short hike away.

Modern Amenities and Comfort
Relax in air-conditioned rooms with balconies offering picturesque mountain views. Unwind with entertainment from flat-screen TVs and DVD players. Each room includes a private bathroom stocked with complimentary toiletries and cozy slippers.

Experience the beauty of Cidadelhe's mountains at Hotel Douro Scala. Book your stay now for a tranquil escape amidst vineyards and luxury amenities.

Important information:

- Please note that set timetables apply for each meal included in the all-inclusive packages.

Guests should include their invoicing details (name, address and VAT number) in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

10
Based on 2247 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Rui • couple • pt
8
2026-10-14 • via Nuitee
M
Maria Lucia • family_with_children • br
10
2026-10-13 • via Nuitee
A
Andrea • couple • es
10
2026-10-13 • via Nuitee
I
Inês • solo_traveller • be
9
2026-10-12 • via Nuitee
F
Francisco • couple • pt
10
Hotel muito bom, excelente relação qualidade preço, com piscina interior aquecida, jacuzzi e spa. Excelente pequeno-almo
Pros:

Vista e comodidades excelentes.

2026-10-12 • via Nuitee
A
Antonio • couple • pt
9
Pros:

A localização.

Cons:

A sopa estava salgada.

2026-10-12 • via Nuitee
C
Cátia • couple • pt
8
2026-10-11 • via Nuitee
D
De Fatima • family_with_children • pt
8
2026-10-11 • via Nuitee
M
Marcio • family_with_children • pt
9
2026-10-11 • via Nuitee
B
Beatriz • couple • pt
10
2026-10-10 • via Nuitee
M
Moreira • solo_traveller • pt
8
2026-10-09 • via Nuitee
P
Pompeu • couple • pt
9
Paisagens maravilhosas. Ê o que vou reter durante muito tempo.
Pros:

Pequeno Almoço muito bom, podendo , no entanto, ser mais diversificado ao longo dos dias.
Localização excelente.
Colaboradores muito simpáticos e competentes.
Instalações muito boas e excelentemente limpas.

Cons:

Gostaria muito que a aldeia de Cidadelhe tivesse mais pessoas. Principalmente à noite a falta de luz e pessoas é desolador.
A igreja e o Adro muito cuidados e muito bonitos o que faz supor a existência de muitos moradores o que parece não se confirmar.

2026-10-09 • via Nuitee
H
Hélène • couple • fr
8
Bien mais pas de service et peu d’amabilité
Pros:

De jolies chambres , récemment refaites pour la nôtre,avec une vue magnifique
( nous avion sélectionné chambre avec vue)

Cons:

Le côté austère de ses grands couleurs et le labyrinthe pour rejoindre la partie ancienne
La déco des accès est inexistante ainsi que celle du restaurant
Les parties refaites sont correctes mais sans aucun attrait
La partie ancienne de la maison reste magnifique car les éléments d’origine ont été gardés.
Le service hors restaurant est quasi inexistant ( faute de personnel sûrement ou faute de personnel qualifié) ce qui est surprenant pour un tel établissement..
Et pas un sourire ..
Le restaurant sert de de très bons plats…

2026-10-08 • via Nuitee
M
Michal • couple • il
8
2026-10-08 • via Nuitee
T
Tiago • couple • pt
8
Recomendável, sem reservas.
2026-10-07 • via Nuitee
P
Paulo • solo_traveller • pt
8
2026-09-19 • via Nuitee
G
GaliciaCalidade • solo_traveller • es
9
Pros:

Entorno y tranquilidad

2026-09-19 • via Nuitee
S
Sara • couple • pt
8
2026-09-18 • via Nuitee
M
Marcos Paulo • couple • pt
7
Pros:

Pequeno almoço

Cons:

Staff não muito simpático

2026-09-18 • via Nuitee
G
gustavo • couple • pt
9
2026-09-17 • via Nuitee